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    Stephanie's Services

    5.0 (1 review)
    Closed 6:00 am - 6:00 pm

    Services - Stephanie's Services

    Personal assistants

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    Beach Baby Nannies - Husband, child & myself for reference

    Beach Baby Nannies

    (45 reviews)

    We were trying to rebuild a sense of normalcy after being displaced by the Eaton Fire and needed…read moreshort-term childcare support. We turned to Beach Baby Nannies hoping for help -- but what we experienced was disturbing, bizarre, and at times felt dangerous. It's hard to write this, because we wanted to move on from it, but not sharing it would be irresponsible. The first sitter, Alex, showed up four hours late on her very first day, claiming she slept through her alarm. She was rarely on time after that. We needed help in the early mornings due to the ages of our children (five and one), but she couldn't consistently wake up. Out of desperation, we shifted her hours to the afternoon. We should've ended things then, but Trudie told us no other sitters were available. We had no other leads and were in a difficult spot. Then Alex showed up without a working phone. My mother-in-law had to send her out immediately to get one so she could communicate and call 911 if needed. That same shift, Alex disappeared for five hours without communication. At that point, we started connecting the dots. She was using the bathroom every 20 minutes and never flushed -- strongly suggesting she wasn't using it for its intended purpose. Afterward, her speech would speed up, her volume increased, and her behavior turned manic. She vented personal problems, said she records phone calls, and would talk compulsively even if no one was in the room. She constantly forgot instructions, routines, and basic information. Instead of support, she brought instability and confusion. When we raised concerns, Trudie first said Alex had bladder issues, then later told us on the phone, "I don't think she has bladder problems -- we'll be cutting ties." The implication we were left with was concerning -- and hard to interpret as anything other than potential drug use. Why did we stay with the agency after this? Because Trudie and Alex repeatedly framed it as a fluke. We were given apologies, reassurances, and promises: "This has never happened before and will never happen again." When you're exhausted, working, and trying to keep your home stable for your kids, you want to believe people will do the right thing. That trust was completely broken. Trudie said she wanted to make things right and told us she would be sending one of her top nannies to correct the situation. We took her at her word -- and that's how Samantha came into our home. The second sitter, Samantha, seemed fine at first -- but within days, her behavior unraveled. At one point, she told us, "My meds are wearing off." If you're caring for young children, that's something you manage, not let slide. It was disturbing. She began compulsively reorganizing the house -- opening every drawer, removing items, hiding them in strange places. One drawer is still missing. She laid out our 5-year-old's clothes in piles outside in the courtyard. On her last day, she stayed until 10pm, uninvited, and her behavior was disoriented and erratic. Then she accused us of offering her alcohol -- an accusation that was completely false. We don't drink, and there's no alcohol in our home. She also overbilled us by 12 hours. We had to catch the mistake, correct it, and still paid her in full -- yet another burden from a service that was supposed to reduce stress. Only after everything fell apart did we find a one-star Yelp review from July 15, 2019 describing nearly the exact same experience: unstable sitters, drinking, clients blamed. Trudie's public response to that review was defensive and unprofessional. Based on what we experienced, we expect the same here. Trudie seems far more interested in protecting her image than in addressing serious safety concerns in her business. What Beach Baby Nannies offers is not safety, not professionalism, and certainly not peace of mind. What they deliver is emotional volatility, unscreened risk, and zero accountability -- repackaged as a luxury service. We're sharing this so no other family, especially one already in a vulnerable position, has to go through what we did. UPDATE: Trudie claimed I hadn't paid, but I've added screenshots that clearly show I did -- along with her accusation, which she has already edited three times.

    We cannot recommend Beach baby nannies more highly! They were extremely reasonable scheduling dates…read moreand times and provided great background information on the babysitters in advance. Babysitters were both wonderful and our kids had a blast with them! They were also very attentive to our kids' strong "preferences" and I know it went a long way to making them comfortable quickly. We hope to work with Beach Baby Nannies again!!

    Room Service Home Organizing - ADHD home organizers in Ventura and Thousand Oaks

    Room Service Home Organizing

    (5 reviews)

    Thanks to Room Service Home Organizing, I was finally able to remove a bunch of clutter that's been…read morenagging me for all these years! I had reached out to them and not even a day later, Sarah had messaged me and helped get me connected with Danika who came out for two back-to-back organizing sessions (on the weekend no less!) Danika's organization method helped me get through a bunch of old boxes, papers, furniture, and other clutter and out of the house. She even took the donatable items to drop off! As part of the process, I was more hands-on and helping go through stuff so I could feel involved, but she works with you to make sure you're comfortable with any and everything as it gets sorted. A huge win to keeping the process simple and moving along. Finally, I was left with my own homework tasks to get done to help keep my space organized. Danika helped identify some furniture and other organizing equipment suited to my space and lifestyle that I can implement at my pace. This really empowered me to feel like I own my space again and have taken it back from the clutter! Many thanks, Sarah and Danika!

    Room Service Home Organizing is fantastic! I'm a realtor and I have worked with them several times…read moreto help my clients declutter their homes before listing. They make the process so easy and my clients are always really happy with their results. I recently hired them to help me organize my home office since I've been struggling with piles of paper on my desk like so many people do. They were really great to work with, and they helped me figure out systems to keep my papers organized that were simple and and are honestly pretty easy to maintain. It's so nice sit at a clear, organized desk. I highly recommend their services!

    Stephanie's Services - personalassistants - Updated May 2026

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