I recently purchased a studio in Downtown Chicago and hired Creative Floors to remove my old…read moreflooring (carpet + tile) and install new LVP flooring that I had purchased myself. From start to finish, the experience was excellent. Johnny, the owner, was incredibly responsive, easy to communicate with, and flexible with scheduling. During the initial assessment, the team listened carefully to my ideas and concerns and offered thoughtful solutions. They even custom-matched and installed a broken baseboard piece and supplied quarter rounds I didn't have--they went above and beyond what I expected. The project was completed efficiently in two days, and the crew was detail-oriented, knowledgeable, and respectful of my condo's HOA guidelines. They were patient as I worked through approvals and logistics, and they did a great job cleaning up both my unit and common areas. I'm extremely happy with the quality of the workmanship and overall service. Creative Floors delivers excellent results at competitive prices, and I would highly recommend Johnny and his team for any flooring project.

I'm a detail-oriented (okay, picky) homeowner, so choosing the right flooring company was a big…read moredeal for me--especially because I was working with a very tight deadline. Creative Floors not only met my expectations... they completely surpassed them. The entire process was unbelievably easy. Ordering was straightforward, pricing was transparent, and Johnny wasted no time getting my condo measured. Their responsiveness alone sets them apart--every question I had was answered quickly, and the scheduling was handled like clockwork. When installation day came, Jose and the rest of the team were fantastic. Professional, efficient, respectful of my space, and clearly skilled at what they do. They got everything done within my narrow timeline without cutting corners, and the finished floors look phenomenal. If you want beautiful flooring, stress-free service, and a team that genuinely delivers on their promises, look no further. Huge thanks to Johnny, Jose, and the entire Creative Floors crew for making this project so smooth and successful. I couldn't be happier with the results.

I picked RHF due to the customer reviews. They didn't disappoint. Installed oak flooring and…read morestairs in 2019. The installers were fantastic and knowledgeable. They matched the stain adjacent to a maple floor. I asked about protection for surface scratches since I had a dog business, they suggested Synteko. My floors still look great 7 years later.

I would not use this company again. The salesperson told me the boards needed to be replaced and…read morequoted me for that work. When the installer team came out, they did not replace the boards and told me new boards were unnecessary. I was still charged for the board replacements anyway. I disputed this directly with the company on March 19th, the day of the installation, and did not receive a follow-up. I had to reach back out on March 31st to continue addressing the issue. At that point, they asked for photos, despite my earlier explanation that photos would not prove anything because of the nature of the work. Today, they responded by saying the pictures were "not proof" and agreed to issue a refund, but only after I pushed the issue. At that point, it's no longer just about the money. It's about integrity, poor internal communication, and how a legitimate customer concerns are handled by this business.

Life Savers! Like a few of us, I originally hired someone…read moreelse to do my floors. Well, that person left me with unfinished stairs and gaps on the floor. I was told to buy a runner to cover the gap. I met Mrod through a mutual friend who felt my pain. From the very first call until completion, this team has been responsive, polite, and professional. The manager was able to find someone to come out within the next couple of weeks. The team came out and gave me an estimate (a very affordable one, I might add). They even identified other areas of concern that an untrained eye wouldn't recognize. In said, I'm completely happy with the finished product. Thanks to MRod, I'm now able to safely enjoy my home and entertain without embarrassment.

I had Melinda replace all of my upstairs carpet with plank vinyl. She had me pick out the material…read morefrom ProSource (terrific as well), she delivered the material, and had it all installed in one day (plus the quarter round)!! She is very responsive, upfront, quick, timely, professional, and reasonably priced! I would use her again!

We had them tear out the carpet in our living room, lay new hardwoods and refinish all the other…read morehardwoods in the rest of the house to match. They did such an amazing job ensuring all the floors looked perfect, finished the project efficiently, communicated well and were the best price we could find. Recommend SCV to all looking for new floors!

Nick was fantastic to work with. He answered all my questions in a timely fashion and even helped…read moremake sure that I ordered product correctly. He was very attentive and personable, and installation went smoothly as well.

This has been one of the most pleasant experiences working with Matt and Karen of Floor Coverings…read moreInternational. They are thorough and meticulous with details - which means a lot to me. I had my second floor carpet replaced with the same vinyl flooring on the first floor. They were able to match the flooring for a cohesive look and it turned out great. Highly recommend!

They did a great job from start to finish. They were on time professional and went above and beyond…read moreto help me with my flooring needs. I will use them again.

Upacale Fooring and Carpentry did an amazing job on this backsplash! I highly recommend Eric based…read moreon his professionalism, attention to detail, pricing, and overall moral character. Eric was transparent in our initial conversations regarding the options/methods i had available to complete the project as well as pricing. He accommodated my high attention to detail in pursuing the finished product I desired im extremely pleased with my finished backsplash.

Upscale Flooring is a wonderful company! From the initial estimate to the finished product, Eric…read morewas exemplary at all levels of the project! My space was clean and ready for use as soon as the project was complete! I would recommend Upscale Flooring and Carpentry for a small project as well as an entire house to anyone in the market! - Heidi L.

Chuck just finished adding two new rooms of maple flooring and then refinished the existing maple…read morefloors we had on the rest of the first level. He is very meticulous and professional. He also made flush-mount vents that match the floors, which really elevate the overall appearance! We are thrilled with the results. Chuck is always very responsive and easy to work with. He took great care around our house and put up plastic sheeting to minimize the dust. We would highly recommend Chuck and Warner's Hardwood Floors. Our floors looks AMAZING and the new floors match the existing floors perfectly!

We hired Chuck to sand and refinish our original 120-year-old hardwood floors. He came out and gave…read moreus a quote and scheduled 1/2 to be completed at one-time and to come back and complete the other half which was wonderful as we had to move everything out of the rooms and onto one side of our home. He is very accommodating, professional and kind. He is amazing and truly is one-of-a-kind! You cannot find anyone who has the knowledge and experience to refinish old floors and to make them look like they are brand new! He was very clean and covered all doorways with plastic to prevent the dust from going everywhere and his equipment minimized all of the dust to almost nothing! Our floors came out like brand new! We highly recommend Chuck! He is wonderful to work with and truly does a beautiful job! Thank you again Chuck for your hard work! We love our floors.

Everything went well!! We contacted Adrian on 1/10 and 17…read moredays later our carpet is installed and the area is as clean as a whistle. He came in and gave us a quote on the same day that was better than anyone else. He helped us pick out carpet that would look great yet functional in our granddaughters play area. He even covered our stairs and padded them as an extra courtesy. I'm so excited and thankful for his honesty, the value, and the finished project. We have plans to use him again as we replace other carpet in our home. He won't perform any service that he can't backup!!!

Adrian did a great job on our carpet installation . Prices were very reasonable and very easy to…read morework with.

Where do I start? If you're looking for the best, you've found them. Professional, respectful,…read moregreat pricing, efficient, knowledgable...a real pro at their craft. While you can get quotes from other providers, it would be a mistake to choose anyone else. The floors we had installed are beautiful! They did nothing but the best! Despite a previous negative review, Jiri was extremely timely, professional, and provided a quote the same day.

K&J Flooring has one of the best teams I have worked with. The quality, expertise, promptness, and…read morecustomer service is impeccable. I highly recommend K&J Flooring. Jiri and his team do great work!