Top Notch Service! Very Professional and friendly. On time with the best quality cleaning. The…read moregrill looks like it was just delivered yesterday. Highly recommend! Photos attached of the quality of work. Thank you

SCB transformed my 9 year old BBQ that had been used and abused into one that looked and performed…read morelike new. It is a high quality BBQ so I didn't want to replace it which would have cost 7-8k. Darrin showed up on time and communicated before and after the job. Couldn't be happier. Highly recommend!

Hugo was on time and did an excellent job cleaning our Bull Angus 30" grill. Five years of build up…read morecleaned spotless in 3 hours. The company is not inexpensive, but a quality grill deserves a thorough, meticulous cleaning, and detailing to continue working properly. I recommend their work.

I want to begin this review with what great communication this company offers. From setting the…read moreappointment to prior to the technician Dan arriving. They're prompt, efficient and reasonably priced, and just plain friendly. If you love to support a local company give them a call. We will be using them again!

Fantastic service. Really knowledgeable and trustworthy. My 26yr old relic now looks brand new!read more

Very nice results after cleaning my Bull built in grill inside and out after 10+ years of neglect.read more

Chad cleaned our pro grill today and it looks brand new. What a fantastic job he did. He worked…read morevery hard and my BBQ looks so good I don't want to get it dirty again, but I will. Grilling steaks tonight! Thanks Chad!

I regret hiring this company. I spent well over $1,000.00 on repair of my grill including a new LED…read morelight harness, switches, burners, etc. Everything they recommended and told me I needed. About a year after install of the parts from pro grill, the LED lights begin to fail and then stop working completely after a year and a half. I used the grill less than 5 times since their work so noticing wasn't highest on my agenda. When I realized the lights were completely out, it was a year and a half time from date of repair. I reach out to pro grill for help. The first person (didn't get his name) wanted and tried to help and said they'd be getting back to me. No one ever did. I had to reach out 3 different times over the span of a month. They'd respond after a week or so to each email or voicemail left. I felt back burnered, no pun intended. If it's not a new sale, they don't care. It's as simple as that, that's how I feel. They finally emailed me back saying it would cost around $200 for them to come look at my grill and then give me a price on what's wrong and what it will cost to fix. My blood boiled reading that. After spending this kind of money with them on a bbq repair and they don't have the decency to come look and see what failed in their install? LED lights are meant to last a VERY long time. Not a year or year and a half and only using them less than a handful of times. I called them immediately after receiving that email and talked with someone that said, my issue is above his pay grade and told me he'll let the manager know. I asked when I can expect that call and he didn't know. The manager calls me shortly after the call. We speak about the issue, and how I feel. He tells me they don't warranty anything they sell or install. Huh? You charge people thousands of dollars and have no stand behind on the work or the parts you install? Why would anyone use you after learning that? You don't learn that they don't cover it until you need their help though, that's the deal. I tell the manager how displeased I am with the whole experience. Taking weeks if not a month to get back to me, no responsibility taken, making me pay even after a month of trying to just speak with someone at your company, just to have your guy come back and look at their install and parts you sold me, and sell me the same service and part again? No thanks. He finally says, ok, we'll have someone come by and look at it for free for you but if it needs new parts we will not cover that or install. Great thanks, when can I expect that? Our office will call you to schedule. Great thanks a lot. Never heard from them again. That was over a week ago. To the ownership: listen to your customers frustrations. Try and help or solve the issue. Don't shut them down. Improve your communication. Why is it taking weeks to respond to an email or voicemail when a customer has an issue with your service? I bet if I needed a new service of some sort, you'd be Johnny on the spot. Improve manager training, and if who I spoke to is the owner, that's a shame because you failed on every aspect of customer service. Your staff failed in properly communicating and responding, then when it got escalated to management, you did nothing to help solve the issue and what you said you would do, you didn't do and I never heard back from you forcing me to express my experience. To new customers, there's lots of great companies out there, make sure you do your research and choose the right one.

Everything done as promised. Grill looks and works perfectly!…read morePrompt, professional, really put in lots of effort to obtain that " new look" of my 10 year old grill.

We've used them 3 times and every time our grill looks like new. They have given us great advice on…read morewhat parts to replace (not selling us them, just making recommendations) and they leave without a trace of doing a deep cleaning. Great service!

George is the absolute BEST. So much so I pay extra to have him come nearly 100 miles to my house…read morein Calabasas. My BBQ looks brand new. I've tried so many BBQ cleaners, and they don't love BBQ like George does. We BBQ year round and ask George out twice a year. He is so worth it. Clean, thorough, everything looks brand new when he is done. He is the #1 Professional and knows the ins and outs of your BBQ better than anyone. I cannot say enough about George and his company - from the office to the craftsmanship - A+++++ all around.

Highly recommend All About Fire to service any fireplace issues. George came out as scheduled and…read morespent a great deal of time looking at all components of my gas fireplace. He was knowledgeable and so friendly. He was able to fix all my issues. Very happy with this company.

Our experience with BBQ Freedom was amazing from start to finish! Kurt was the key person that…read morehelped our vision of a BBQ island come to fruition. He is helpful, responsive, knowledgeable and genuinely cares about what the customer is trying to accomplish. We are so happy with our new BBQ and couldn't be more grateful for all of time Kurt invested to help us with our BBQ!

Kurt Blaker from BBQ Freedom designed our outdoor kitchen and sold us the components. The kitchen…read moreturned out amazingly and we couldn't be happier with it and the post sales support Kurt provided. It is the center of our outdoor entertaining and a dream come true for our family. Thanks Kurt!

Corey at BBQ Busters did a great job! He worked very hard and took bbq all apart and cleaned all…read moreand shined it all up! I highly recommend him!

Kory was professional, honest, well-priced, communicative, and did perfect work in replacing our…read moreWeber igniter. We highly recommend him. Jerry and Renee. Laguna Beach