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    The Grill Dudes

    5.0 (59 reviews)
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    Collin G.

    The Grill Dudes are the best around. Andrew was fast, honest, and very nice to work with. We had a built-in BBQ that was unusable when we moved in. He immediately figured out that our burners were broken and the overall setup needed a major cleaning. Saved us from having to replace the entire unit. Best pricing in the area and worth every penny. Thank you, will refer to family, friends, and neighbors.

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    7 months ago

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    4 months ago

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    1 year ago

    We highly recommend Grill Dudes! They did a very detailed cleaning and conditioning of our BBQ!

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    6 years ago

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    4 years ago

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    6 years ago

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    9 years ago

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    7 years ago

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    8 years ago

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    9 years ago

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    12 years ago

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    6 years ago

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    6 years ago

    I used the Dudes today. Great service and a great price. I would highly recommend this company and their services.

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    7 years ago

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    Page 1 of 2

    Ask the Community - The Grill Dudes

    Review Highlights - The Grill Dudes

    “Andrew came out, in the rain, and tirelessly worked to get our grill up to a satisfactory level of performance.”

    Mentioned in 45 reviews

    Read more highlights

    Pro Grill BBQ Repair & Cleaning - Pro Grill manages jobs for privilege homes and entire communities. Tell your HOA about us if your community grill needs some TLC.

    Pro Grill BBQ Repair & Cleaning

    (153 reviews)

    I regret hiring this company. I spent well over $1,000.00 on repair of my grill including a new LED…read morelight harness, switches, burners, etc. Everything they recommended and told me I needed. About a year after install of the parts from pro grill, the LED lights begin to fail and then stop working completely after a year and a half. I used the grill less than 5 times since their work so noticing wasn't highest on my agenda. When I realized the lights were completely out, it was a year and a half time from date of repair. I reach out to pro grill for help. The first person (didn't get his name) wanted and tried to help and said they'd be getting back to me. No one ever did. I had to reach out 3 different times over the span of a month. They'd respond after a week or so to each email or voicemail left. I felt back burnered, no pun intended. If it's not a new sale, they don't care. It's as simple as that, that's how I feel. They finally emailed me back saying it would cost around $200 for them to come look at my grill and then give me a price on what's wrong and what it will cost to fix. My blood boiled reading that. After spending this kind of money with them on a bbq repair and they don't have the decency to come look and see what failed in their install? LED lights are meant to last a VERY long time. Not a year or year and a half and only using them less than a handful of times. I called them immediately after receiving that email and talked with someone that said, my issue is above his pay grade and told me he'll let the manager know. I asked when I can expect that call and he didn't know. The manager calls me shortly after the call. We speak about the issue, and how I feel. He tells me they don't warranty anything they sell or install. Huh? You charge people thousands of dollars and have no stand behind on the work or the parts you install? Why would anyone use you after learning that? You don't learn that they don't cover it until you need their help though, that's the deal. I tell the manager how displeased I am with the whole experience. Taking weeks if not a month to get back to me, no responsibility taken, making me pay even after a month of trying to just speak with someone at your company, just to have your guy come back and look at their install and parts you sold me, and sell me the same service and part again? No thanks. He finally says, ok, we'll have someone come by and look at it for free for you but if it needs new parts we will not cover that or install. Great thanks, when can I expect that? Our office will call you to schedule. Great thanks a lot. Never heard from them again. That was over a week ago. To the ownership: listen to your customers frustrations. Try and help or solve the issue. Don't shut them down. Improve your communication. Why is it taking weeks to respond to an email or voicemail when a customer has an issue with your service? I bet if I needed a new service of some sort, you'd be Johnny on the spot. Improve manager training, and if who I spoke to is the owner, that's a shame because you failed on every aspect of customer service. Your staff failed in properly communicating and responding, then when it got escalated to management, you did nothing to help solve the issue and what you said you would do, you didn't do and I never heard back from you forcing me to express my experience. To new customers, there's lots of great companies out there, make sure you do your research and choose the right one.

    Great service and cleaning. We have used Pro Grill with our Traeger and never disappointed…read more Edgar is wonderful as are the other technicians

    BBQ Renew - BBQ Repair, BBQ Cleaning, BBQ Tune-Ups, BBQ Restoration, New BBQ Sales & New BBQ Parts. Visit BBQ Renew.

    BBQ Renew

    (181 reviews)

    This company is an absolute DO NOT USE! They give you an estimate and then the final bill is…read morehundreds of dollars more! I spent $2300.00 with them and the issues is NOT resolved! When I asked them to stand behind what they did and warranty the work, they claimed anything could have happened, water, spiders and on and on! Horrible experience and horrible dishonest people!

    If possible, I would leave this establishment zero stars. We hired this company to come out and…read moreevaluate. estimate and ultimately repair an older high end barbecue grill and rotisserie. The person who came to inspect the grill seemed legitimate- he wrote up a rather vague estimate, several thousand dollars, inclusive of parts and labor and cleaning. The day of work, some random young kid shows up, not the person who evaluated the grill and assured us he would the work. The person who did the work was awful. They Added on parts and costs that were not estimated and the bill came out much higher than the estimate. The work was shoddy. They damaged my grill (one of the valves leaked and so fire, literal fire, would heat up the entire surface where flame controls and the handle were. It was unusable, They used inferior parts worse than the ones I had- and I didnt need them! They did this to avoid the work of cleaning I was paying for and it also afforded them the ability to charge more, . the first day I tried to use the grill after this, the knobs fell off. Literally. I should have seen this as an omen but decided to grill. I burned my hands badly after the preheat of the grill. Why? Because underneath the user surface, flame was coming out of a faulty union between valve and gas. so it essentially turned the control console and handle into a grill- and that was the only one that worked anyway! We were charged for parts we didnt need and were not told about. The estimate included our high quality steel made in America grill parts and not simply swap in new inferior asian parts. On top of that, the gril grates s were installed wrong. one was bent and fell onto the new ceramic elements we had cracking one. The "cleaning" was awful (I use this word generously) being incomplete and poor. After all this and my trying to get support after sending photos etc....they hounded us to pay the invoice saying their work "was assured". Whatever. THEY DO NOT SUPPORT YOU OR TAKE RESPONSIBILITY FOR THEIR WORK/CHARGES AT ALL. I took photos of the poor (and dangerous) work with the gas valves. I took photos of all. I showed the flame coming out from the faulty union to the gas and how one could not see It turning the control surface into a literal frying pan. This incompetence actually Burned the metal of our grill ruining it. The complete lack of support, failure to reply, lying, and ineptitude is not something I can convey easily, It was THAT bad. They would accept no responsibility, denied receiving the digital pics sent, would not explain the pricing/differences, and provided to "support".. They would not acknowledge any fault "saying how do we know you didn't do all this damage using the grill between the service and now. You may not have maintained it." Really? It was 2 months since the service- I thought that is what I hired you for???? Did I need to have another group come service the grill after you before I used it for the first time. Morons. If you are thinking of using these high geniuses as your service providers....trust me and do yourself a favor- find some kinds around where you live ages 8-10, pay them $50 bucks and say "have at it" and the job you will receive will be far better than anything these "professionals" purport to offer. Liars and thieves. Do yourself a favor and go elsewhere.......far elsewhere. Anywhere elsewhere.

    The Grill Dudes - grillservices - Updated September 2026

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