I had a truly excellent experience with Classic Pianos and recommend them without reservation. I…read morecame in search of a rehearsal piano with very specific requirements: something suitable for a rental situation, capable of silent practice with headphones, yet--above all--an instrument with genuinely good action. As a pianist returning to conservatory-level study after years of gigging, proper action is not a luxury for me; it is the foundation upon which all serious work is built. I was pleasantly surprised by the quality of the hybrid pianos offered at Classic Pianos. The hammer action is responsive, musical, and deeply satisfying--impressively close to an acoustic experience. While nothing replaces a grand, this instrument is an outstanding solution for a renter needing rigorous daily practice and keeping one's technique in shape. Hui was a pleasure to work with throughout the process: knowledgeable, patient, and genuinely attentive. She made everything easy and stress-free from start to finish. Since the piano arrived, I've been playing far more than I intended--which may be the clearest sign that the right choice was made. Classic Pianos did such a good job that my neighbors may soon need to leave them a review as well.

I recently worked with James at Classic Pianos on buying a grand piano for my living room. Classic…read morePianos has a great showroom with a lot of great pianos, and has provided top notch customer service. I visited all of the piano stores in the Seattle area and tried a lot of pianos looking for just the right instrument, so I encountered a lot of different situations. At Classic Pianos, James made me feel welcome to spend as much time as I needed playing the pianos. He checked in from time to time to answer questions or tell me about the models, but mostly kept out of my way. He has a background as a piano technician, and was able to speak really clearly to the technical differences between the instruments I was considering. His sales style was very gentle and not pushy, which I really appreciated. I've been really happy with the piano I selected, but I did find a small mechanical defect with the bench a week or two after delivery. Classic Pianos resolved this promptly by replacing the bench. James himself made time to come pick it up at my house and bring the replacement. I have been nothing but impressed, and would highly recommend it.

They tune my piano every year. The ultimate level of professionalism. The believe in what they do.read more

Bruce was able to get out to our place in Anacortes in just a few days, which was really nice…read more With solid piano knowledge, it turned out what we thought needed repairs didn't. The tuning was done well and quickly and out piano is in tip top shape. Highly recommend this service.

Our delivery was friendly, fast and efficient. Aaron called ahead and gave us an accurate ETA…read more Thank you again for delivering our piano.

Reasonably priced for piano moving. They were fast and efficient. The guys who moved the piano was…read morevery friendly and nice. I got an appointment bc there was a last min cancellation. So grateful that they could move the piano so quickly. Thanks!

Cheri with Northwest Pianos is amazing! She helped me with a Shigeru Kawai SK3 that has a beautiful…read morewarm singing voice. Since I couldn't take delivery right away (renovating the house), she let me keep the piano in the store for a few months, and even allowed me to come play on it while my renovations are in progress! She's very patient, knowledgeable and responsive when it comes to communication, and Northwest Pianos has great selection of really good instruments!

I recently purchased a used baby grand piano at NW Pianos and was pleasantly surprised by how easy…read morethe process was! Cheri was friendly, knowledgeable, and extremely patient helping me find the perfect instrument to suit both my needs and the needs of my piano studio. The purchasing process was also extremely smooth from payment to arranging for piano movers. I cannot recommend NW Pianos enough!

Thank you for your "virtual assistance" to help me repair the loose leg on my piano bench! Sure…read moreappreciate you!

Tom tuned and voiced my Yamaha baby grand, which has not been tuned in several years…read more The piano is sounding much better. Tom noticed the una corda petal was malfunctioning and fixed. For the voicing I asked for a brighter than average sound and the outcome is great. Tom rebuilds pianos on the side, has a prestigious music degree, and has performed. His years of experience clearly allows him to provide exceptional service. As a bonus you get to hear him play as he is working, and he's a friendly guy.

Paul Burleigh found and fixed a persistent annoying distortion on my old Knabe in 10 minutes, after…read moretwo other techs failed to find the problem. He also restrung part of the instrument a few years ago at a reasonable price.

Paul has tuned my piano several times now & he does a great job. He's even recommended other piano…read moreservices for me. I'd definitely suggest him if you're looking for any piano tunings in the Seattle area!

We have used the Roland electric piano every single day for practice and have had zero issues (was…read morebought used off of the floor). I would highly encourage people to support the few stores that keep product for demo use out on the floor. Other than Guitar center there are so few stores left that let you try the product before you buy it.

Great customer service at multiple locations, they have a convenient return policy, and friendly…read morestaff.

Overall a very good experience. I found Stage 7 through Yelp / Google and was impressed with their…read morereviews. I decided to check them out, emailed their owner Ken and I set up a time to meet their Sales person - Yelena. Yelena was very nice to play a number of pianos for me and we finalized on one and She gave me a good price (We did go to and forth a bit, but in the end She gave me a great deal). Before I came here, I checked other stores in Bellevue for pianos and their prices was almost 30% more (maybe because of the high Bellevue rent). Delivery was smooth and they always kept me updated. I am thankful to Yelp and Google for helping me find Stage 7. I would strongly recommend anybody buying a piano to go buy in Stage 7. Also during the sale when I was browsing, I felt no pressure to buy a specific piano. Yelena gave me her feedback and left me to decide. In addition I did check with another Customer on the store and it did match the feedback given by Yelena. When I upgrade, I will go back to Stage 7 and upgrade. Finally I like the All Inclusive price which includes Tax, delivery, bench and 1 free tuning. It let me straight away to know, what I needed to pay.

I wish I had known the problems I and others would have with Stage7pianos consignment. Everything…read morethat came out of Kenn's mouth was a lie, for a year and a half. When it was sold, first the lies continued by not informing me of the sale, then on receiving the money, 2 months of lies waiting to be paid. Kenn used every dirty lie in the book. It was horrific and despicable. I hope everything he deserves comes back to him ten fold.

Curt did a great job tuning and adjusting our upright piano. He took the time to show our 9yo…read moredaughter how it worked and was a pleasure to have in our home. Highly recommended!

I had Mr. Spiel tune our 100 year old upright piano in our home. He did an excellent job, was…read morequick and found a tool left by a previous tuner that had been making one key stick. It really sounds great now. I also had him tune the old upright piano at our community club. He provided us with valuable information about the condition of that piano and what to look for in a replacement. Despite its poor condition, he made it sound much better than it had been. Prices were quite reasonable for each job.

I recently found one of my old brass instruments, the trumpet in storage and recognized the valves…read morewere stuck after a decade of sitting, never been professionally cleaned ever, just needed a good service and Seattle Sound Repair came through. 1. I called ahead to ask if I can bring in my trumpet for an estimate for services. 2. I got there, got an estimate for services. I was also informed that I would be notified if the cost would be greater. 3. I did get a phone call that the trumpet for the most part was done but there were other issues (which I knew existed when I first had it over two decades ago) which could be resolved but it'd cost extra. I agreed to it. I figured if I'm going to get it serviced, I should just pay to get it serviced in full and the right way. The communications were timely and transparent. Looking around the place reminds you of a music store Mr. Rogers would have visited. I'm happy there is a brick-and-mortar shop that still performs this craft of repairing instruments. Also, out of all the years I've played this old Yamaha trumpet, it never played so great as it does now. It pays to have a professional service. Of note, best time to go here is in the morning if you drive because there's a good chance you'll find free 2 hour parking.

Have taken my kid's instruments here at least 4 times. They are honest, friendly, fast,…read moreknowledgeable, and just all-around good people.