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    Steele Creek

    3.5 (62 reviews)
    Closed 9:00 am - 6:00 pm

    By appointment only

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    View from the pool deck

    I've been living at Steele Creek for a while now, and honestly, it's been great. The location can't be beaten -- right across from the Cherry Creek Mall and many restaurants, including a private entrance to Matsuhisa, so everything's super convenient. The building is well-kept, and the amenities are a nice bonus. I use the gym almost daily, and the combination of the year-round rooftop pool, hot tub, and view is amazing. The staff, especially the front desk team, Amber and Mary, are friendly and always helpful when something arises. Whenever I open maintenance requests, my issues are addressed successfully in less than 24 hours. My apartment features large windows that allow in plenty of light, and the finishes are high quality -- nothing cheap or overly trendy. It's quiet, clean, and feels like home. If you're seeking an upscale spot in Cherry Creek that isn't stuffy, I'd definitely recommend checking this one out.

    Here are one of the many signs posted throughout Steele Creek.

    Steele Creek is horrible and potentially extremely dangerous. Steele Creek has numerous radiation warnings throughout the property and very close to my living area. These warnings were not present when I toured or the months I have been living here. Based on some self research my apartment is at an unsafe distance from these devices that emit radiation and it looks like others are too. I cannot say for certain because the management has failed to give me any information on the towers, the radiation limits, or any other questions asked even though myself and other tenants have requested it for many weeks. There are many other issues such as the elevators being broken for months at a time, amenities being continually out of service, busted piping that floods apartments/common areas, and the list goes on. But these are all things you can live with. What is absolutely unacceptable is having radiation warnings appear right outside your living area and then not be given any of the information requested for weeks. Attached to this review is an image of the many signs posted at Steele Creek.

    4/3/23 - mold in the carpet and on my curtains. stains never came out of my curtains

    I've lived at Steele Creek for 4 years and until this year haven't had any serious issues with the management staff, however things drastically changed this spring. You'd think living in a luxury apartment complex would result in receiving amazing service however that is not the case here. I reported mold in my apartment and it took 43 days (submitted a report on April 3) for just part of the repairs to be completed. This was the second time I had mold in my apartment. It took over 3 weeks for someone to access and clean the mold the first go around and 43 days the second time around. I still have not received an update on when the remaining repairs will be done and don't anticipate a response from the Community Director for at least 4-5 days since that is her typical response time. They tried to hold me liable for the damages and make me pay $2,000. I spent 5 days recording videos and documenting what was going on to prove I was not responsible, and the Community Director agreed. On April 14, I was told that the repairs would be taken care of immediately after the Community Director and I met and concluded I was not responsible. That didn't happen. They originally hired a remediation company to do the work and were going to have me either pay out of pocket or through renters insurance, but once it was them footing the bill they decided to use their in-house contractors to do the work. I found out they were going to use their in-house contractors on April 25 (11 days laters). The contractors and I agreed they would do the work while I was out of the country for the next 2 1/2 weeks, with the repairs being done on May 3 (the day I left). I received a text on May 8 that they were there to do the work however needed to move a few things. I was under the impression the work was already done, but since I was out of the country it was not the end of the world. I told them they had permission to re-enter and move whatever items they needed to move to do the repairs. On May 15 it was confirmed that they had still not done the repairs and I reached out to the Community Director asking when the repairs would be done. She claimed I did not respond to their texts, which is not true, as I received a response to my text about re-entering and moving whatever they needed to move. The next day, May 16, the trim was finally replaced, however the carpet still has mold in it and I was told it would be replaced. I asked the community director if she had an update regarding the concession on May 16 as we had previously discussed this. I followed up again on May 19, and did not receive a response from her until May 22 (6 days later). They offered a $250 credit which is comical considering how unprofessional it is to ignore a paying resident with mold in their apartment for multiple days, to not follow through on anything that was promised, and require multiple follow ups to get anything done. Do not get caught up in the amenities as the majority of the time they are out of order. This includes the hot tub, ice machines and the elevators. I think the freight elevator has been out of order for almost 5 months at this point, potentially more. If you're looking for luxury living, I can promise you Steele Creek is not it. The current residents will be fully transparent and let you know that they likely won't be renewing due to the crazy high renewal increase of 40 - 50%, the service they've received from the Community Director and the faulty amenities.

    Renter Beware: Steal Creek The following are my opinions based on my experience of living at Steel Creek for the past year and based on information shared by other residents of Steele Creek. Don't be seduced by rooftop. There is nothing luxurious about Steele Creek.  Many of the "amenities" are consistently out of service or in need of constant repair.  See below. I was forced to consult an attorney to try and get them to repair a plumbing issue in my apartment.  Remember the CO Warranty of Habitability. The management team (onsite Sr. Community Director and District Service Managers) fail to accept responsibility, deny the known significant issues with the building, delay repairs and responses and only allow you to vacate due to issues if you sign an NDA. List of issues we have encountered and heard from other residents:  Ask them to deny these issues exist-- · Constant plumbing issues. Had to consult attorney and threaten legal action under Habitability Code to get them to act. o Issues with significant temperature and lack of water pressure in shower.  Warm to scalding. o Denied issue and said only our apartment.  Other residents said had same issue. o Plumber comes says not apartment issue. Building issue. o Another plumber comes. Says building issue not apartment issue. o Issue never resolved.  Management refuses to fix and says exhausted all possibilities. o Even when they know building's boilers need repair and are insufficient. · Leaks on 12th floor from jacuzzi and rooftop planters (multiple times over past year) · Rumors of mold--not surprising based on numerous leaks--don't properly remediate--use a fan to blow air and paint over. · Kitchen sink had no hot water for over 2 minutes. · Cheap linoleum floors peel. · Jacuzzi leaks and lack of hot temperature. · A/C  broke 2x when away and came back to 90 degree apartment. Lucky dog wasn't home or would have died. · Fire pit has been broken and in disrepair for past year--still broken. · Pet Relief Area. Put in sharp shale rocks in Per Relief Areas. Mgt told residents go across street or to park 1/2 mile away. · Coffee machine broken and disrepair for past year. Currently broken for past 2 months. No update or ETA. · Management is demeaning and treats staff horribly--seen as holds meetings in lobby. Anders and Faith mentioned by others in post have left. o Believe due to constant tenant complaints and poor mgt. · Windows not cleaned since Oct 2020 per resident. Ours not cleaned in past year--filthy. · Lack of security--known broken security pads allowed access from street level. Mgt knew and didn't fix until multiple tenant complaints. · Access to garage at night/weekends a nightmare due to restaurant traffic as only 1 entrance/exit. · Garage door--didn't work consistently for year. Only recently fixed. · Appliances--range, dishwasher and dryer--poor quality. · Refrigerator ice line froze. · Resident recently trapped in elevator for hour+. Apparently not fist time. · Electrical short/fire in apartment.

    Maegan C.

    Over it. Use to really like this place, they but decided to shut the pool down for "maintenance" for 2 weeks when it is literally 100 out (aka doing cabana work) They give some excuse of "it was winter" it was 70 out for 8 weeks straight and all other apartment communities got their pool fix, upgraded and repaired for 4 weeks before Memorial Day. This is horrible. Fix you cabana your cabana in September. update- posted 10 seconds ago!and they sent this out? Ummmmmmmmm???? why the hot tub is down??? Turn the baby on and fire it up. Nothing to do with the cabana install. Insane!!! Bad management

    This building isn't even 8 years old and there's already mold!!!

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    2 years ago

    live here if you want your car and motorcycle stolen. definitely not safe to park in the parking garage.

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    5 years ago

    Great team from the Community Director to Maintenance-- responsive, gracious and professional.

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    5 years ago

    Local staff and maintenance are helpful and prompt. Great location in Cherry Creek. Amenities are tops.

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    Page 1 of 2

    Ask the Community - Steele Creek

    Review Highlights - Steele Creek

    Erin and Lauren in the leasing office have made my transition into this complex as easy as possible!

    Mentioned in 5 reviews

    Read more highlights

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    Steele Creek - apartments - Updated May 2026

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