They have always taken care of our family. We have done business with them over three decades and…read morethey have always been exceptional with everything that they have done. We never have had any issues with the value and quality of work that they provide. Always responsive and made repairing our vehicle an easier process. Family owned and operated and lots of pride in the service they provided.

I had my car towed to Eli's, January 19, 2014, on a Sunday. I was told by the wrecker driver and…read moreothers who saw my accident, the car would probably be totaled due to the age of the vehicle, the roof was caved in, front & back windows broken. My vehicle has very low mileage, a great economical vehicle that has been well maintained. However, I only had liability, high probability the insurance would not cover my vehicle. The other vehicle, which came into my lane, left the scene. I was attempting to avoid a head on collision. No witnesses! Four days passed and my adjuster had not been in to see the vehicle. The local junk car dealer told me Eli's would be charging me a daily $20.00 storage fee; he was deducting that amount from the price he was offering me. With that information, I quickly decided to move the vehicle to a friend's house and wait for adjuster. When I arrived at Eli's, to meet the tow truck driver, I couldn't see my vehicle. I went inside looking and asking for my vehicle. I was very impressed with the staff. Even though the staff knew the vehicle was going to be totaled, they had moved my vehicle to a covered area because it was raining. The staff was protecting the interior of the vehicle. When I went inside the office to take care of the bill, they did not charge me for storage. All I paid was the wrecker fee. I was quite impressed with the staff. Hope you have a great experience with them as well. Diana E

Thanks to Smiley tires..... we were in a bind and they stayed just to help us out. Great shop…read more Special thanks to Jerry.

We bought a classic truck in New Mexico and we're driving it back to Mississippi. When we ended up…read morehaving a blow out on the interstate. It was a Sunday night at 7:00p the tow truck driver called the owner after hours and he went to his shop and put four new tires on our truck. Got us back in the road by 9:00 pm. The Value was getting us back on road quickly. Excellent customer service.

Great dude, great work, great prices. He went above and beyond to do my repair the right way, great…read morecommunication kept me updated throughout the process and answered any questions I had

I got great service from Travis a couple years ago, but I called him today to see if I could get my…read moreSUVs routine serviced, and had the weirdest interaction with them. 1: They denied I ever had service with them in the past, and when they finally found me, i was saved under a completely different unknown name. 2: They were very hostile and rude while talking to me, denying service from the get-go due to the fact I have an SUV, not a truck. This was not previously an issue. 3. Even though I didn't bring up any problems with my previous vehicle, they implied I was complaining about quality of previous work. I did no such thing, all I needed was routine service. Their attitude aggressive the whole way thru. I get having a bad day but ... why run a business when you take out personal stuff on customers? weird strategy, wired for failure. My wife and I are very taken aback, flabbergasted even. I thought they were a decent business; Travis a good mechanic, but It does seem like something has changed at that business recently. I cannot recommend them any longer. So confusing to act like that in this economy. Well be praying for them. :/

Really nice to work with Manuel Mata. I have taken a couple of my vehicles here. They had a great…read morejob.

BLUF: I highly recommend this company. There are a few other shops along Pat Booker as you are…read moreheaded to the Randolph main gate entry point, but these guys are best!! Yes, the front office is not exactly a candidate for any type of interior decor award. No, the staff don't greet you in white lab coats or monogrammed polo shirts as you see at dealerships. But.. You already know that. In a moment you'll hear the REST OF THE STORY. We own a 1995 Honda Civic. This is our "back up" car. My wife had it when we married. I have never driven it. I don't do stick shifts! I noticed the inspection decal was about to expire. The inspector said it failed due to the muffler. The Minute Man folks were awesome. They informed me that they could fix it to pass inspection but advised getting a new muffler before it has to be inspected again in one year. They did the work. It passed the inspection but the inspector told me pretty much the same thing as the Minute Man guys did. Yes, it passed but over time the internal filters in a muffler (certainly one from Long Island NY as old as this one was) rot out from moisture. We will get the new muffler installed by these great guys. They were one of the lowest cost folks out there in the Schertz Cibolo area. We left the car off and it was ready by 9am the next day.

They diagnosed and fixed a problem with my 2016 Tundra that five other people had gotten wrong…read more(costing me quite a bit of money). Their initial diagnostic fee is a little higher than others, but the price was really good overall and the repair was fast!

Great service, fast turnaround, fair pricing, professionals. Fixed my problem the 1st time…read more Highly recommend.

I think the shop is wonderful. They're very hard-working and they went out of their way for me and…read moreI really appreciate it and their work was excellent and definitely the best prices in town.

My daughter took her jeep to get fixed the work took right at 6 months to complete also her jeep…read morereceived more damage while it was in the shop a worker backed into the jeep damaging both doors on one side and then they paid for the damages buy using her insurance policy so now she has two accident claims on her insurance best part is after 16000 plus dollars paid to the body shop they left the old side mirrors on the jeep also blind spot sensors dont work and missing emblems

Great place! Took great care of us and stayed late to get our car out even though it was on a…read moreFriday.

This family run business is just the best! The are prompt with repairs and do quality work. It…read morefeels good to support small local businesses.

Amazing service!!! Person who came out was very qualified. He was nice and tried to help us solve…read morethe car problem.

Horrible experience with this company. Left me stranded for 2 hours with no answer. I called S&R…read moreTowing at 12:15 am, quoted me and said to drop my pin and they would be right over. 1 hour passed and I called, no answer. Called 30 minutes later and again no answer (they are located 15 minutes away). After 2 hours I gave up hope and called a different company I should've called in the first place. They came in 20 minutes and called back to let me know they were on their way.