I worked with Ken and he was very informative and worked with us to find hardwood floors that…read morelooked great and were affordable. He gave us samples to take home and see how they looked in the house, then came out and measured everything. The guy who delivered the wood wasn't the fastest unfortunately, but the guys who installed it were great. They worked hard and consistently, not slacking off or messing around with their time. They were economical with their cuts, so there was still quite a bit of wood left over which I kept in case of damage in the future. They cleaned everything up very well and left the home looking great.

What a great group of people. They feel like a family. Nice as can be, super helpful and a nice…read moreselection. Beautiful location too. We've had them help us twice now and very happy with the quality and results.

DWF did a good job of flooring and refinishing in our home a few years ago so we called them back…read moreto help with a small repair job in our kitchen due to a remodel. They came out and looked at the job but never called back to schedule. I guess they are all about the big jobs and don't care to help out their customers who were their big jobs but need a small amount of work. To me somebody I spend thousands of dollars with should be able to help me again later. Lesson learned!

We had our floors refinished with Designer Wood Flooring and they did a fantastic job!!! Very…read moretimely, professional and great customer service! Our floors turned out beautiful!

Sunn Carpets performed exceptional results for our luxury vinyl flooring and stair carpet runners…read more Project management communication and time were right on schedule. We were quite satisfied with the quality of the work and clean up after the job. Our sales provided the information needed for us the make the best value solution.

So if I had done a review on the first install it 100% would have been 1 star. Apparently I had…read morereceived defective carpet, so it would pull out easily and also the carpet had a pattern stain that you could clearly see once vacuumed. It also had several gaps where the seams met. The installers assured me this was normal and that the seams would fade. I was shocked considering the price we paid for the carpet. Also, I asked a few experts in the area and they also agreed this was not correct at all. Well two weeks later and it honestly looked worse. So I called them back. They "fixed" the seams they said and left. I didn't have a chance to look before they left as I was on a work call. I checked shortly after and same deal. I ended up calling my project manager at Sunn and she came right out to check. Well lo and behold, she immediately could tell something was wrong even though the installers assured me twice that everything was ship shape. She had me send over a piece of the carpet to get tested by the vendor. That ended up being about a one month waiting period. The vendor got back to me and agreed that the carpet was defective and offered a full replacement at zero charge. They were extremely compassionate and empathetic, so it made me feel much better since the installers made me feel like I was going nuts. So we got the second install done on the carpet and it is MUCH better. There are still issues at a couple seams, so I am not 100% thrilled. But it did take care of the major issues we had. To be honest, I was pretty surprised the whole time that the GM or owner of Sunn carpet didn't follow up on this at all. The only thing that saved them from a one star review was their project manager to be honest. So I am so appreciative of her help in all of this. But I do think that better quality control would help this company a lot. Also, a follow-up after install to ensure customer satisfaction should be standard. But it is what it is. I would be a bit hesitant to use them for my next fooring project given the circumstances. But at least it wasn't left in the state of the first install. DM me if you would like the first or second install pics. If I posted the first install pics here I think it would severely hurt this business, so I refrained from that.

Very though with communication, Serene flooring listened to my needs and wants; worked to ensure I…read moreunderstood the entire process. Their Stock material is top quality I highly recommend!

Background: We have had rental properties for most of my life. Due to unforeseen circumstances we…read morenow reside at some of these rental properties. My father has been key to this endeavor as well as our family unit. We are not strangers to hiring help or contractors but after his strokes, the family dynamic is changing. Our problems started in 2019-2020 when my mother wanted to update the bathroom with a different toilet. During Covid, I was nervous about this project without advice from a plumber. My dad assured me that they had replaced many toilets in the past... (it's true. However this time dad was impaired with vision loss and cognitive issues). I couldn't tell what was wrong exactly but I was one who wanted to watch YT for advice and my parents grew annoyed at the thought. After the install, I knew problems were there when the toilet wasn't maintaining water... I was ignored. "You're not a plumber" was my mothers response every passing year... Eventually, the problems were too big to ignore. The flooring and toilet started to leak. The flooring was moldy, buckling and lifting. I was worried about costs. I was worried about my mom handling this project without my dad being in charge... the plumbing issues and potential leveling issues. Mom got several estimates. Our job requires 2 contractors. A plumber and a carpenter. They work independently from each other. This review is strictly for the carpenter/flooring. Steven has great communication skills and work ethic. At the time of this review he has 5 other stellar reviews and every single one of them has nuggets of truth that could apply to us as well. He pays attention to detail. He communicates effectively and if you are uncertain about an issue he shows up promptly, responds via phone or email in a timely manner and his rates are very reasonable! My review is lengthy so I will avoid making it too long. Bottom line if you need flooring installed by a reliable, trustworthy company in the New Braunfels / Canyon Lake area, consider this one. We were very impressed with the amount of work done in such little time. It was Steven & one assistant. Once they started work, they focused and worked hard. Flooring was removed, replaced, beams, baseboards... This was not a tiny job. They completed it in two days! I do have before, during and after photos but it's on mixed media right now. A misc. note: I initially did not want to get involved in my mother's project. It was a true test to see how this project would evolve. My mother failed miserably in this task. I was only able to feel comfortable enough to intervene because Steven is personable and easy to talk to. I'm a native Houstonian. I've worked in large companies with many different group leaders in my time ~ Steven is the definition of effective TEAM leadership.

I got a few estimates to change all the carpeting in the house to engineered hardwood and River…read moreCity was by far the best estimate. From the moment I met Tyler, I felt very confident his company would do a great job. He was very professional, patient, answered all my questions, brought samples for me to choose from, explained the materials and the process. His crew showed up every day on time. Juan was amazingly skilled, replacing 1800 sq ft of carpeting in three days! The floor looks beautiful, modern and inviting. They did a great job and I'm very happy with the result. Highly recommend River City Flooring.

River city flooring did an excellent job at our property in Schertz. From the moment I first called…read more(found them on Yelp), their professionalism and customer service was top notch and Jordan and his crew did such an amazing job with the work, I was thoroughly impressed. They did an excellent job leveling the floors and laying LVP throughout the entire house including the kitchen, bathrooms, etc. They also replaced my baseboards throughout the entire house with high-quality baseboards, and the job quality was simply top notch. I plan to give all my flooring business to River City in the future and can't thank them enough for their excellent work. I would highly recommend these folks and I hope to build a close partnership with them going forward. Thank you Jordan and team!!

Pablo did awesome job resurfacing our garage floor. He was extremely knowledgeable about the…read moreprocess and the products that he would utilize. He was able to answer all of my questions and left me feeling confident in his abilities.

From the owner: All of our floors are warrantied and customer satisfaction is #1!…read more We have been installing decorative concrete coatings for a little over ten years now, with no failures and a lot of happy clients! We stand behind our product unlike other companies we take care of our clients!