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Steam Pros

5.0 (7 reviews)
Open • 9:00 am - 5:00 pm

Services - Steam Pros

Carpet cleaning

Rug cleaning

Upholstery cleaning

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Brown Family Carpet Cleaning

Brown Family Carpet Cleaning

4.9
(69 reviews)

I would definitely recommend this company. Great communication, service was great. Very pleasant…read moreand professional. I did have them return for a spot that appeared after drying that appeared. They came back the next day and fixed the problem. Very satisfied.

I'm sure they're fine for regular cleaning, but I cannot recommend them for cat urine…read more First, whatever they used did not remove the stains. When I called about the missed spots, I was told it was "permanent damage." However, a pet stain remover I bought on Amazon removed it in one spray. Second, their cleaning method seemed to spread the urine -- the smell transferred to clean cushions that had never been soiled and should not have been cleaned. Third, they completely missed cleaning the inside of the cushion. Had they unzipped it, they would have seen it's made of three layers, with urine pooled on top of the center foam layer. This was left untouched and continued to smell. Their cleaning method was only on the surface and was not a deep clean. Had they unzipped the cushion, they would've been able to easily clean it. Finally, they placed the cushions on our dining room chairs and an expensive gaming chair, leaving a permanent residue and odor on the chair while also staining some of the pillows. You can see a picture of the pillow stain and the residue on the chair with a side comparison of an unused chair. Scratches are on the chair that they did not use / touch. I am referring to the white film / water damage. In the end, they spread the smell to 2 pillows that didn't need cleaning and three chairs that now smell like cat urine. I notified the cleaner who came out, and after acknowledging the issue, he stopped responding. When you hire a professional cleaning company, you expect a thorough job, knowledge of proper deep-cleaning techniques, and awareness of how cleaning products react with cat urine... Not making the problem worse. This experience fell far short.

Tranquil Home

Tranquil Home

4.7
(780 reviews)

The cleaning crew (Akira and Francesca) who came to the home were friendly and professional. They…read moregot started immediately after the home walk-through, and I felt at ease knowing how serious they treat their work. While they were cleaning, they kept open communication on how I would like things to be organized and disposed of; I told them prior to starting that a family member would be doing their own sorting at a later time, and they were completely understanding of our circumstances. Though their services may not fit the tightest of budgets, the end results speak for themselves. I recommend others work with Tranquil Home for their cleaning needs!

A cleaner from this company broke one of the cabinets of the hinges and it was laying on the ground…read morewhen I came home Tranquil home offered to send someone to fix and proceeded to waste about 8 more hours of my time over the course of 2 days and the handyman never showed 2 days in a row The cabinet was fully functional before it was torn off the hinges and left on the ground One of the hinges was broken and the company kept leaning on that but the cabinet fully worked The cleaner didn't even clean my sink lol Just all together a really huge waste of my time and money since I have to fix the cabinet myself I have worked with them in the past and it was fine but it's truly not worth your time when sometime could be okay or they break something in your home and leave the house dirty I also had surgery around this time and got my house cleaned due to barely being able to walk so it was insanely disappointing to have -another thing added to my to do list -an apt that was still not cleaned -more time wasted with them scheduling a handy man who was a no show twice Not worth your time Not worth your money I can only assume if they didn't want me to review them on all review sites they would reimburse me for having to get the cabinet fixed

Steam Pros - homecleaning - Updated June 2026

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