First of all, after setting up the price over the phone, when he arrived, he started negotiating that price $300 is too low and want $400, and finally settled at $350. Settlement for Steaming, Cleaning and deodorizing the carpet. First floor, he sprayed everywhere and then started vacuum with no steam/deodorizer. 2nd floor, he never sprayed the solution and started vacuuming, no steaming/deodorizer . After finishing, he asked for tips. I gave him cash money and then asked for receipt, he said he does not have any and he will send it tomorrow. I called him about 5 times for the receipt, he said, I will send it now but no receipts. Since yesterday, he started ignoring my calls, and no receipts. Seems like a fraud company trying to save taxes.
I will NEVER RECOMMEND this company for the sloppy, unprofessional work. Always ask for the receipt, work order (what he will be doing like cleaning, deodorizing, steaming etc. before he starts and see if the person is really over-tired from his long day's work) read more