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    Napa Auto Parts - Oceanside - Storefront Sign

    Napa Auto Parts - Oceanside

    (44 reviews)

    Good place if you're in a rush and can't find the part elsewhere (there are 2 other parts stores…read morewithin 2 miles). I generally shop at the orange parts store, but have dropped by NAPA about 4 times since moving to the surrounding neighborhood. The staff lacks customer service skills. They seem to have something bothering them every time i've dropped in for a part - Maybe they dont like their job? Their POS seems to have issues often, its completely outdated from the 80s. Employees seem to get frustrated about it as much as customers trying to pay (it takes a while for them to enter information before taking paymen).. The shelves are stocked but not fully - call ahead to see if the part is available. Phone hold time is generally 5-10 minutes. Its the largest NAPA ive been to so I assume by the size of their warehouse in the back, the lack of product inventory, and less than satisfactory customer service, that they are very profitable and make their money on b2b sales. I'll continue to drop by, but only if im in a bind. Lack of inventory, phone wait time and outdated POS wouldn't be an issue if they balanced it off with excellent customer service.

    I needed a new headlight for my car. I just moved back to CA and when my car was delivered the…read moreheadlight was out, I didn't know of any auto part stores in the area but happened upon this store on my way home. I went in and was helped by Jay, he was very knowledgeable and helped me out very quickly. He was very friendly and even helped me figure out how to change it based on the model of my car. I will only go back to this store for all my auto needs now that I know that it is so close and the customer service is great. Thanks again Jay!!

    Stealth EV - autopartssupplies - Updated May 2026

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