I have seen significant positive changes in this location! I stopped by for lunch today and had the Double Steakburger & Small Fry w/Medium Iced Tea. It was all good. The restaurant, restrooms, and employee's were clean! A huge difference over a the past few years. So, hat's off too the Store Mgr. as well as the crew who make it work! Thanks! Gary C. read more

The food can be hit or miss as well as the service. There have been times I've went inside and the service was top notch and very friendly. Yesterday, I went through the drive through and they didnt want to tell me the cost of my order until I got to the window. Then, no thank you, no anything. Just "here" when handing me my food. The shake was good but the burger and fries were subpar. I won't be back anytime soon, if at all. read more

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Steak 'n Shake is such a great spot! Their fries and milkshakes are absolutely delicious. The restaurant has a clean, spacious vibe, and I especially love their comfortable sofa seats. Ordering through the touch panel screen was super easy, and my food came out quickly and fresh. The servers were also very nice and friendly. read more

Steak ’n Shake - Fast Food Near Me - Tampa, Florida

Stopped by last night on the way home and went through the drive through at this location! The food was great, everything was hot and fresh - even the fries!!! One of the best late night spots around without a doubt. My frisco melt was fire! The guy taking orders in the drive through seemed like he was annoyed, might have been having a bad night. Sounded like they were watching the football game, sometimes I'm a little cranky too if my team is losing. Anyways, I'm not paying for customer service here, so since the food was great I'll still give them 5 stars. Grumpy employees make great food read more

Used the drive through to this restaurant. Ordered two meals one single and one double burger including shakes and fries. It actually didn't take very long, the food was hot and fresh and the shakes were delicious. Friendly lady at the drive through line. And the price was very reasonable. $22 for everything above. read more

Started out we waited 20 min with three cars in front of us. I understand they make it to order but come on! The food arrived. A single burger and a double burger fries n onion rings. Burger tasted like you bit into a salt chunk. Grossly salty. I opened the bun to find a burger, if thats what u call it, the thickness of a potato chip. Fries were cold. Onion rings were good. Its definitely a one and done! Never again! Save your money and go to Shake Shack!!!! read more

Service was great, food!!! Never will return to any of these chains. The taste was the worse hamburger I've ever had.

Just don't go it's not worth it I asked for a garlic double steak burger and they gave me... erm idk what they gave me tbh but it's was disgusting I couldn't eat it read more

Steak ’n Shake - I asked for a Garlic Double Steakburge, erm idk what they gave me but it's disgusting - Fast Food Near Me - Tampa, Florida

Read the reviews. Bugs in the food. Tried to pick up a delivery order and they locked the door on me during public open hours and told me to use the drive thru. Needs leadership, slowest place around. Drive thru is a pain and they make every customer wait awhile and they enjoy telling the next people to pull up to wait longer and you might sit for an eternity. Your lucky if you get out with a burger in an hour. read more

Steak ’n Shake - Drive thru - Fast Food Near Me - Tampa, Florida

Pros: Good shakes Friendly wait staff Lots of cheap $4 items The big one: Open 24 HOURS!! (And great if you want food after seeing a movie and its after 10 pm) Cons: A bit messy My shake was a bit thin in terms of consistency. The food is just ok. Better than MCD/BK but not as good as Five guys/burger monger imo. I'm partial to the chili spaghetti. Note: Shakes are 1/2 price on weekdays 2- 5 pm. Solid food at all hours. A true definition of a 3/5 establishment read more

Steak ’n Shake - Oreo mint shake ($4) - Fast Food Near Me - Tampa, Florida

We were so pleased with our drive-through experience, the food was so fresh the service is so friendly. We are very happy with our experience. Thank you and happy new year. read more

Took 2 foreign exchange students to one of my favorite restaurants growing up. This location did not disappoint (they could put more whip cream on the shakes tho ) I was please surprised that the order system is now a touch screen kiosk. In this instance I was happy with the removal of wait staff. Our family had stopped dining in years ago due to poor table service. The staff preparing our food was charming and interacted respectfully, keeping us informed how progress. We will be back read more

I have 5 kids I brought there. Fantastic service, food was awesome (considering one of them has sensory processing disorder for taste, this is an achievement). The place was very family friendly and overall very calm. i found the prices comparable to fast food, but my order wasn't messed up, the portions were larger than expected, and the staff were much friendlier than fast food places. read more

The last time I went to Steak and Shake was interesting. I bought two shakes. Nutella and Banana, I was sipping on my shake as soon as I got it through the Drive-Thru (as I had been craving a shake all day). I felt a little bubble or weird texture in my mouth, at first I thought it was a clump of Nutella, maybe even the cherry, but no, it was a fly. I put the flash on my finger to see if it was really a fly and there were it's little legs and what was left of it's remaining body parts. Immediately felt like throwing up and sick to my stomach. I called the restaurant 9 times and 9 times my call was forwarded. I drove into the restaurant (I didn't want to make a scene because it never solves anything) and I showed (assuming it was a supervisor) the fly that was still stuck to my finger and he got me a manager. I showed the manager of the restaurant thinking he would be understanding but while smiling and nervously laughing asked me if I'm sure the fly didn't come from outside because they don't have flies in their restaurant and then asked me to take a look at their kitchen. He asked me if I wanted another shake but I still felt nauseous from how disgusting it was to have a bug in my drink. I felt like he was trying to blame me for the bug, but mind you I had the straw to my mouth since the moment I grabbed it, and the bug came through the straw. The manager got upset that I asked for a refund and scoffed as he lightly chucked the shakes into the garbage. It was a bad experience because I've worked in fast food since I was 16 I did 3 years in the business before graduating and getting an actual career, and I've been a customer to this location for years and I hoped the manager would've been understanding instead of acting in the manner that he did. I felt embarrassed for 1. For having a bug in my mouth, 2. Upset at the way the manager handled the situation as if it were such an inconvenience, 3. Sketchy about ever coming here again. I have a video as well, but yelp didn't allow me to upload. If you are the type of person to consider flies in your food "extra protein" by all means eat up, but if you're someone like me that doesn't want bugs in their food, consider another location, or take the chance here up to you read more

Steak ’n Shake - Fly in Shake - Fast Food Near Me - Tampa, Florida

Yummy food. Great prices. They really need to focus on busing tables and the counter. Not very appealing to see the counter piled with dishes. Gotta wonder where the manager is?? read more

Steak ’n Shake - Fast Food Near Me - Tampa, Florida

The food was good but better yet; the service and friendliness of the staff was even better.

Was in the restaurant October 26th 5:30 p.m. for dinner with my family after 25 minutes of waiting for the food I start watching the young lady putting our baskets together place our baskets with french fries hamburger toppings the whole nine in the microwave one at a time then on the tray and we're called up. I asked the young lady why did you microwave all of our food her response was do you have a problem with that we do it all the time I promptly asked for a refund. Fast forward 11 days for visits to the store multiple texts and phone calls with the franchise owner trying to get the money refunded back to my card. Was lied to multiple times by the franchise owner by the managers had smoke blown up about how they was a process and a procedure until I finally called steak 'n Shake corporate explain the situation to them I sent them copies of my receipt it had my refund process instantaneously while on the phone. Do not recommend this restaurant to anyone franchise owner has no idea what he's doing food is microwaved money is stolen lies are told stay away avoided all costs read more

I've only ever had a pleasant experience at this location, although I probably only go once a year. Service is friendly, food is cooked and presented as expected, and they have amazing milk shakes. What more can you ask for? Lol Went yesterday for dinner because I absolutely refused to cook after a long week and my daughter got to pick where we ate. Had some chili to start and it was chock full of beans and meat. Good seasoning to it, as well. My little girl had the Kids Mini Burgers. She loves them. I tried the White Truffle burger. The garlic aioli sauce was good. Biggest complaint here was the mushrooms were obviously canned and a bit rubbery in texture. I like the fries here ... I'm not a big fan of thick fries, so their shoestring style works for me. And only 49 cents for a side of cheese sauce. While we were there, our server and one of the line cooks talked up my little girl (who kept watching him cook). Thanks for that :) read more

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Speechless - this review is solely based off customer service. The person who took my order through the drive thru was ok but the window attended not so much. He had his hand in or under his shirt or pants. And only used one had. Not sure if he was injured or not but looked suspect - then he took my card and said your all done. No receipt or explanation to as for why the short attitude. Taco Salad was ok. Can't want too much from a burger place when ordinary taco bell or a Mexican restaurant would have better. I asked for a large water and got a kid size cup with little to no ice. Lesson learned and I probably won't go back to this location. read more

Steak ’n Shake - Beef taco salad - Fast Food Near Me - Tampa, Florida

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Door dash food, it was incorrect. I almost died because I am allergic to mayonnaise and they still added it on there. They didn't add anything that I want on me and my boyfriend burger. I never ate here before but now I know y. read more

Absolutely loved the roaches, made me feel really good about my ordered food. I totally recommend anyone coming here. read more

Steak ’n Shake - Absolutely loved the roaches, made me feel really good about my ordered food. - Fast Food Near Me - Tampa, Florida

Diner tables chairs and floor were filthy. Black hairs on top of the tables. I already ordered so had to sit at the least dirty table. Very slow service. read more

The food was great they had fast service and was nice the bathrooms were clean and the tables.

I usually don't like to rate fast food because well it's fast food... but last night I was most annoyed. I pulled up at Steak 'n Shake at about 11-11:30PM and spent at LEAST 15 minutes waiting on a plain burger and a fry. As a quick disclaimer the young gentlemen that was working the window last night was great. He was taking orders AND running them out to cars all by himself. Ppl even had the nerve to send him back in for condiments (and he did it with a beautiful smile)... SO he tells me to pull up in a parking space and wait for my order. So I pulled up ONLY to see 3 Steak b Shake employees standing outside conversing like it's nothing. Honestly I don't know if they were on the clock or off but the fact of the matter is Steak 'n Shake was absolutely swamped and I only saw one guy doing all the work. Granted there had to be a cook lol but the way the young man was moving he probably was cooking too! I was just so disturbed. Finally they tied their aprons up and walked in. I used to work in fast food service for about 3-4 years and I absolutely dislike when team members don't step up and take initiative to help. The good news is my food was hot and fresh, but the bad news is they forgot my ketchup and napkins and pickles, but I was so tired I didn't have the strength to argue about it. I had taken video footage, but yelp won't let me post video. read more

my first time visiting a steak 'n shake & i was very disappointed..the workers were not super friendly & they didn't give us our two orders of fries read more

Ordered Frisco Melt a few weeks ago but forgot to leave a review and it was incredibly good. Their inside order kiosks need to be improved to custom order menu items that occurs at every other restaurant i.e. mustard only, no Frisco sauce, no mayo, etc. read more

I ordered a guacamole burger and a side-by-side chock banana shake, and parmasian fries First the drink order was wrong. Then after a very, very, very long wait, the meal was perfect. They should think about faster service to receive more stars. Update, June 2019 5-star service Thank you Maria read more

The longest wait ever for a drive thru at a late hour. The staff was not friendly at all, I must say it was mostly the drive thru cashier who seemed as she was bothered by my presence. Anyhoo it is good for what I needed at the time. Go if your willing to adjust to them. read more

Steak ’n Shake - Fast Food Near Me - Tampa, Florida

First time here. Basically this is a fast food type hamburger place with, interesting enough, table service.... had a basic hamburger ( could not get it medium rare) but it tasted surprisingly good, not great but better then the other fast food burger places and it was inexpensive. Fries not good. Service person was pleasant and helpful read more

If you want fast food made to order that is fresh and quick this is the place you want. Each and every item is made to order without the long dine in wait time. Open 24/7 with daily, happy hour and midnight specials as well. And they have kids eat free at certain times. I highly recommend you get the app for a free milk shake and other cool items. So i came here on my lunch break and decide to cheat on my diet(sshhh). Of course i ordered one of the $4 specials THE TRIPLE STEAKBURGER w/fries and large sweet tea($1). Order was made fresh of course my burger was so juicy and delicious i almost bit my tongue lol and my fries were crispy. My overall visit good nothing to complain about read more

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This has to the slowest Restaurant ever. Went there during my lunch break (and thank God I have an hour lunch) because it took over 30 minutes to place an order for the 4 for 4 meal deal. The manager does not know to regulate his personel and there were lines everywhere. read more

Steak ’n Shake - Fast Food Near Me - Tampa, Florida

Food was alright, place was kinda dirty trash everywhere and why can we get a sprinkle of Steak 'n Shake seasoning on the fries?? That's pretty dumb if you ask me. They act like they're going to lose there job over it. Place has gone down hill more then half the menu has disappeared. read more

Long drive home and I needed sustenance... I don't generally care for fast food, and since Steak 'n shake is a step above most places, I opted to stop there. Where else can you get a triple patty steak burger and fries for $4 bucks? In general, the food is good, the burgers are fresh, even if the service is NOT the fastest. read more

I understand that it's after 11pm, but if you're going to serve food, then it should be edible. Barely warm, dry burgers that needed washing down to be able to swallow them and cold shoestring fries. Plus the shake was so glutinous that it was undrinkable. Apparently the server was so busy being friendly with other tables that he didn't bring us any silverware or napkins. Not a pleasant dining experience. read more

Why 3 stars? The food was ok, prices were good, Shake was good and staff was amazing. Facility was not very clean which is a big knock on them. Food was fresh and fast which is important for fast food. Fries are better than most and would put them right behind the McDonalds/Chick Fil A discussion. The staff gets a star, manager gets a star and the fries/shakes get a star. Other than that..blah. read more

This is my third time at Steak 'n Shake and this experience was the worst!! I have a 30 min lunch and it took 35min to get my order of one burger fry and a soda!! That's 30min of my life taken and to top things off I let them know I've been waiting 30 min and they said "doing the best I can" with attitude.. no sorry for the wait or it will be out as soon as possible, nothing!! And to finish it off my food was stone cold! My drink was hotter than the food. My advice spend your hard earned money and time somewhere else. One star on service, two on food. read more

Inexpensive lunch. This building looks just like the one in St. Pete. You'll get the same menu, specials and atmosphere. The service will be different. The service here was fine. read more

Steak ’n Shake - Pretty good. Nice waitress. Was exactly like the one in St. Pete. - Fast Food Near Me - Tampa, Florida

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I literally have never wrote a yelp review But holy shit this place is so dirty every table and the food sucked Like skinniest fries i ever had for 16$ But workers were nice But Never again read more

The girl had us waiting 15 minutes for fries and a shake and didn't even bring my water and she had a rude attitude the whole time very unprofessional read more

Great shakes and burgers, 50% off during happy hours two to five PM. You will love it very much ! read more

Steak ’n Shake - Menu - Fast Food Near Me - Tampa, Florida