Steak 'n Shake is a staple of the midwest. This was my first visit and it didn't disappoint. It's a chain, but I would say it's a step above the typical fast food restaurant. The burgers were satisfying, onion rings were perfectly greasy and tasty. It's everything you want from a fast casual burger joint. All of our food tasted like it was made fresh to order. The service at the counter was a bit terse. One of our orders was missing the bacon and they seemed a little flustered when we asked about it. Otherwise, the food came out quickly and the rest of the order was correct. This location was spacious and not busy at all when we went during off peak hours. There was also plenty of parking outside. Great choice if you're in the mood for a quick, tasty burger with no fuss. read more

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I ordered two specials, one came with a drink and one didn't but they didn't tell me until after I ordered it and charged me $3.39 for the soda. The fries and steak burger were mediocre at best and not worth the price. We will not be returning. read more

We were in Branson for 3 nights last week and ate at Steak 'N Shake twice! The servers were great and the food was wonderful...especially the shakes. We love Steak 'N Shake. All of the locations in the Houston area have closed unfortunately except for one that's in the IAH terminal. I am so glad there are still some in Branson. I highly recommend it and will be dining there on my next visit to Branson. read more

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Food was good, the Nutella milkshake was very good. There are some combo meals that are well-priced and very good. The garlic burger in particular was very good. Service was meh, I miss the days of the servers coming to the tables. I also really miss the taco salad! read more

I'm so sad to write this review because this Steak N' Shake used to be one of my favorite places to eat. Family trips to Branson or Silver Dollar City weren't complete without a stop at this location. There used to be a whole host of friendly people working here and the food was absolutely amazing, the best SNS location I'd ever been to! All this has changed in recent years. I've been here twice in the last 6 months and been severely disappointed both times. For starters, the food is just disgusting now. They've seemingly changed from Redi-Whip/whipped cream to some kind of Cool Whip. I was super disappointed in the shake. Bad topping and no flavor in it whatsoever. Also, the burgers! The fries! Yuck! The burgers are underdone and so bland that it turns back around to nasty. The fries were already cold when we got them and also in teeny tiny bits, inedible without a fork. Not to mention the fact that they completely forgot one out of our three meals that we ordered and then acted like we were lying about having ordered it in the first place? Overall, just a really baffling, sad, horrible experience. I really wish I had a better review for this place because I used to love it so much, but we won't be coming back. read more

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Fast service and excellent fast food place. Love the fries and shakes! Easy to find and park. The bathroom was very clean.

The order taker could not hear us in the drive thru, so she exclaimed impatiently, "you're not speaking loud enough". There were two people involved in the order taking which made it confusing. The Asian order taker was polite. Then we were asked, "what is it you want??" She didn't hear chicken tenders, so when we ordered ranch sauce, she snapped, "ranch with what??" We felt so bruised by the approach that we drove on. If I could give zero stars, I would. read more

The food is always good, I've gone to this streak and shake many times but will say I was quite disappointed. The manager came to take my order but seeemed to be too busy on her cell phone to worry about her customers. read more

Customer service at this location is absolutely terrible even the manager on shift was terrible. All had attitudes, threw our card on the ground, and threw our food on the ground all while my kids were watching. Never going back to this location. read more

At 10:40 in the morning they were able to make 5 burgers in the matter of 10 minutes it was very quick and they tasted amazing The workers were very nice to us The atmosphere of the place felt very retro and it was very clean. read more

The shakes are so large and so good We've never had bad service Always with a smile. read more

Not sure why this place has a low rating. We found it to be excellent. Food was delicious and come out quickly, server was awesome and the shakes were really nice. Would definitely go back again. read more

Steak ’n Shake - Oreo and m&m shakes - Burgers Near Me - Branson, Missouri

get people who know how to take an order we order drinks and food and they got wrong the whole order asked for no pickles no onion and a unsweetened tea and they proceeded to give us sweet tea and then put extra onion and extra pickles it's not that hard to get an order correct I worked fast food and at a restaurant and getting an order correct is quite easy read more

This was 3 star experience, food and service was good. Place was very busy and they seem to be in need of more staff to cover the volume of people. The food portion size seemed to be small comparatively to other sit down restaurants. Flavor was still good all around. Love that they allow kids to eat free on the weekends here with other purchases. Shakes are always good, I mean it is in the name. read more

Steak ’n Shake - Chicken strips with their shoe-string fries - Burgers Near Me - Branson, Missouri

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The place was fairly busy, but still got our food ordered and picked up within 5 ish minutes. Prices were also significantly lower than expected ($8-10 for a full meal). Would definitely recommend for people looking for a filling and cheap meal near silver dollar city! read more

Hamburger was very good. Fast and accurate service. Clean . Dined here on vacation. Would eat here again.

Food is always good and reasonably priced. We always have a meal there when in Branson.

While waiting to place an order, I witnessed employee that prepares the food, lift his t-shirt to wipe his face, while exposing his stomach and chest. Also worth noting that the other 3 employees did not correct him. I immediately decided that I didn't want him to prepare any food for me. I then immediately left without giving Steak and Shake my business. Sad, because Steak and Shake prided themselves in the past on quality! Surprised they are in business. read more

they touch on everything with their hands then touch on your food with bare hands while looking directly at you. i don't think I'm coming back here read more

Granted it's fast food burgers and fries, but it's a good burger and fries plus they make some of the best milkshakes you'll find. The only issue I have is the drive thru can be a little slow since food is cooked to order. They have shoestring fries, which are one of my favorites. read more

Steak ’n Shake - Shakes - Burgers Near Me - Branson, Missouri

1 star. Never coming here again, slow service. Took 30 whole minutes to get my food, even then it wasn't right. And the lady at the register had the audacity to say she didn't see a line of cars despite there being 6 or 10 cars in line. Clearly you guys can't make food correctly, I asked for a plain burger and what did I get? A burger with everything I'm allergic to. What if I didn't notice and ate it? I would've died or gotten into the hospital. Honestly if you're gonna go to any Steak 'n Shake go to the one on the Branson strip. Fast service there and they always make their food right! Plus they're open 24/7. read more

First time eating here... the wait time was long especially for the restaurant not being busy at the time of my order. But other than that the burger was alright, it's wasn't bad. I would come back and try out their shakes. read more

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My daughter ordered a Nutella shake but was given a peanut butter shake instead at 503 W Main Street Branson MO on the afternoon of May 31, 2024. My daughter is highly allergic to peanuts and immediately started to become violently ill. This quickly became a life-threatening issue. The owner Nancy was informed and instead of seeking medical help or offering solutions became belligerent, aggressive, and rude when my family requested her assistance. When my family pressed her for help, she threatened to throw them out of the store. I would remind Nancy that according to the Missouri law and Food code she has an obligation to ensure the well-being and safety of patrons of the store. What is highly disappointing is Nancy was more interested in making whatever money a Steak 'n shake shake cost than to ensure customers are provided the items ordered and/or to offer assistance to medically distressed individuals in need as a result of her mistake. This could have been a much more serious issue if my family had not been trained how to react in this scenario. I am concerned that other patrons are at risk given the clear mistake and more importantly lack of care when a medical need arose. I am requesting a root cause analysis and review of the stores labeling, handling, and storage of food items be made. Additionally, there were no signs regarding the potential for cross contamination at the store. As a medical provider, former business owner, and father I am highly concerned with the lack of food safety knowledge and respect the owner Nancy gives to the Missouri Health Department as well as the store's customers. The threats to call the police was inappropriate as well and was potentially meant to intimate a 17-year-old girl in distress medically. Sincerely, Christopher G Bishop, MSN, MSC, FNP-BC read more

This was the worst steak & shake I've ever visited. The experience you think you'll get simply isn't provided... otder at the counter with disgruntled employee & then serve yourself... Everything is in to go containers / cups even if you indicate youll be dining in... just not the experience you expect at all & with food that can best be described as meh it was pretty obvious why the parking lot was empty. read more

Very slow, waitress not very friendly, a few people waiting in line have left. Food was good as usual. Not their best effort today. read more

Steak ’n Shake - Burgers Near Me - Branson, Missouri

Dinner is great if you're goi g to the downtown place. It's a zoo at the other. Food is great- but did not like breakfast.

Staff here are not vary nice at all. The manager was working the register and was very rude. We ended up not eating here and walking out. There is a better one just up the street a little. I'd recommend going to that one instead. read more

I'd give 0 stars if I could I almost didn't pay. Rude ass white girl with fried platinum blonde hair refused to serve or seat me and asked her coworker to after waiting about 15 minutes. They dropped my food and ticket off at the same time without asking if I needed anything else and literally disregarded me afterwards (I was gonna order food to go and I needed napkins). The crazy thing is I watched them give better service to everyone else who came in after me. Food was subpar and they gave me like a handful off fries. Avoid this location. Completely ruined steak and shake for me all together read more

Just plain out nasty rude lady at the counter horrible customer service didn't even get my order right and whenever I asked to get my order correct she charged me an extra $15 never go here unless you want to get scammed read more

Absolutely fabulous!! With a skeleton staff, they were quick and the food was as delicious! I can't say enough about the great service!!

HAVE AGAIN: The single cheese burger with fries was very good as was the chocolate shake. Most satisfying.

Visited this evening and I gotta compliment this location. Staff was friendly, and very busy. Food was absolutely delicious much better than the Steak 'n Shake location closer to me. I will make it a point to visit this location again as soon as possible. All of the tables were clean and I didn't have one bad thing to say. It was so refreshing to dine out and have a pleasurable experience. read more

Well to start off it took forever to even place our order not even that busy " should have left then" second they were out of cups took forever to bring out more didn't have any straws place was nasty didn't even get our order right but they didn't care because it's an order and pay first before you get your food when I ask about fix our order they guy got an attitude so I did too then I guess it was the manager came out yelling and cussing us telling us to leave or he was calling the cops then he didn't want to give us to go boxes when I ask nicely after telling us to leave so I would not recommend going there read more

Spent 31 dollars on three hamburgers and fries. My daughter asked for ranch they said, it would be a separate charge. There was only two napkins and no ketchup in the bag. Wasn't impressed at all. I don't think I will ever go back to one again. I just wanted to see since they are all over back east was thinking it would be like in and out burger on the west coast. I might go back and try a milkshake but that would be all. read more

The time says open 24/7 Walked in and the lady said they closed at 11:00 What's the purpose of having a website if you can't keep it updated?? We had been driving for about 5 hours too. Thanks! read more

What a joke. Rating is based on the lack of keeping openings times updated on Yelp. Decided to yelp restaurants open now. Since it was 3:30 am I figured my chances were slim. Found a few places that were open. Decided to try this Steak 'n Shake. Drove 7 miles. Yes 7 miles! Just to end up at this joint with the lights out and doors looked. Update your yelp account Steak 'n Shake. Denny's got my business now. read more

Food was fresh and delicious they have some really good chili love the prices of course would recommend while on family vacation and staff was really nice! read more

TL;DR Re-Review: How am I supposed to be able to talk my wife into eating here again if it's consistently filthy? We were back in Branson, so I forced my family to eat at Steak 'N Shake again. They abide it for me because they know it's one of my favorite places to eat. I love their cheese fries. My daughter had their Mac & Cheese, and it came with apple sauce and milk. The Mac&Cheese, for $5, is *maybe* a Cup (and I mean like a measuring cup) of Kraft Mac & Cheese, and the apple sauce is one of those tear-top plastic cups. WAY underwhelmed, but she ate every bite (and was not full). My son had the grilled cheese with fries, and he seemed to like it (and it also disappeared). My wife had a steak burger single and said it was "okay," and I had the jalapeño crunch steak burger; it was good. For some reason, when they put the jalapeños on my burger, there were four of them, and they were literally stacked single-file on top of each other, in the middle of my burger. Confused. Anyway, the food wasn't really the problem (although my daughter's mac & cheese kind-of infuriated me), the real problem was that every surface in the restaurant was sticky, the floor was filthy, and there were flies everywhere. Like we might as well have been eating outside near a dumpster. The server was pretty attentive, our cups never ran out. That's about all I have to say about that. read more

I got 5 way chili yummy and a double hamburger it was juicy and moist and the veggies were all fresh.

PROS: 5/5 EXCELLENT SERVICE. Good shakes. We had a large group and the waiter was so attentive and patient. The food came out on time and they did well to make sure our order was correct. CONS: 1/5 Not good burgers so I won't be coming back. Maybe I'm used to actually good burgers since there's a huge selection in my home town. read more