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    Steak ’n Shake

    2.0 (58 reviews)
    InexpensiveFast Food, Burgers, American
    Open 10:00 am - 12:00 AM (Next day)
    Updated a few days ago

    Order Steak ’n Shake Takeout or Delivery

    Steak ’n Shake Photos

    Business Info

    STEAK ’N SHAKE ATMOSPHERE

    What's the vibe?
    Moderate noise
    Good for groups
    Good for kids

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    Recommended Reviews - Steak ’n Shake

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    Free Fries!
    Bob J.

    I had a pretty good drive-thru experience at this Steak 'n shake! They are participating in the current promotion of free fries in the drive thru, you just have to ask for them. The service was pretty quick and the milkshakes and fries were great! Would visit again!

    Dawn T.

    If you are looking for a great burger cooked to order this is a great place to come. They have hand dipped milkshakes that are wonderful and the French fries are great, too. If you are wanting something other than a hamburger they can do that, as well. This restaurant reminds me of the 'soda fountain' drug stores of yesteryear. The service is Wonderful, fast, and everything is made fresh and to order. They offer a separate kids menu, as well. They have breakfast and Lunch offerings.

    Poor lines
    Jason N.

    There was first and foremost NO desire to get anyone seated, no pep at all... We've watched 20 people leave since we've been here alone. Food was 100% as always but the only desire was to handle as many customers as they felt they wanted

    Aaron H.

    This place has been around for a little while and I have had some really bad experiences here. This visit was an exception. It certainly was not my choice to go here because of my prior experiences with this location. Chartasia was our waitress. She was very attentive and patient. My wife wasn't too pleased with her for some reason because she thought she was just standing around, but my mother did take a while to place an order. We also had a manager, I believe, stop by and check on us at one point. This was a sharp contrast to some of the previous experiences in the past few years. I basically got a double cheeseburger with fries. Everything was great. The food was hot and fresh. The fries were hot. The burger was delicious. My wife let me try her burger, which was some odd concoction with peppers on it and it was probably better than my burger. My mom also got a burger with bacon and she said it was very delicious. We were all in agreement that the food was very good that day. It makes me think I wouldn't mind going there at another time now. I will still not give them more than 3 stars probably ever. I am probably at 2 good experiences out of 6 at this point. I just think they gave me a little hope with the meal and service we received.

    Amber B.

    The slowest service ever. Noone is in a rush at all. Even my 9 year old said why are they taking their sweet time. From working in restaurants almost my whole life there is no multitasking, and no good management here AT ALL. If Managment can see people waiting at the door for more than 5 minutes and waiting on 3 burgers and fries for an hour and not say anything or address the issue it will never get fixed because it is a problem from the top. Several tables had the "where is our food" look on their face also the waitress is in the back cooking the food while the dining room has 14 dirty tables. Nice staff just very very very slow service.

    Nasty floors
    Tori E.

    Horrible service. They stayed at the counter talking before even they even came to get our drinks and orders. Our food was ready and all they did was look at it passing by it multiple times before actually serving it. The place was nasty, plenty tables still had trash on them. It seems this place is getting worse and worse every time.

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    6 months ago

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    3 years ago

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    5 years ago

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    12 years ago

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    8 years ago

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    4 years ago

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    7 years ago

    Service was slow and didnt get our food for a while but food was good gave had a great time with my sister

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    11 years ago

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    8 years ago

    Business owner information

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    Social T.

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    6 years ago

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    11 years ago

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    15 years ago

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    15 years ago

    There is nothing better than a bacon cheeseburger from s & s. The service is hit or miss, but with burgers this good, who cares!

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    12 years ago

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    9 years ago

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    11 years ago

    Utter chaos. Stopped on a weeknight. Not super busy. Seemed enough employees. But complete confusion & disorder behind the counter.

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    Chipotle Mexican Grill

    Chipotle Mexican Grill

    2.8(16 reviews)
    0.1 mi
    $

    Visited on August 28th 2025. They were out of almost everything and extremely unapologetic about…read moreit. My burrito and my husband was filled with brown guacamole and because they didn't have the plastic lids for the queso, my chips were covered in it when I got home. We threw our food away. I called the store seeking a refund and it went straight to their customer service center. They offered me one, said it would come to my email. I waited 48 hours and never got it. So, I call back. The second person I speak with says, I can only offer you a coupon. I told her since I was offered a refund I would appreciate it if they would stick to their word and give me what we asked for. She said, no so we asked for a supervisor. We waited 48 hours for that returned call. We didn't get one. So we made a third phone call. We spoke with a lady named Amanda. She was the first to seem sincere in her apology, reassured us we would receive our refund and that it would be sent to our email. Again, we got absolutely no response and no refund. The unprofessionalism of Chipotle in Albany Georgia is enough for me to never step foot into one for a very long time. This however was the icing on the cake. No wonder their management dosent care that their store isn't properly stocked or had edible food! Their customer service center is just as incompetent and since you can't get anyone from the actual store on the phone, how can you express your concerns to the actual general manager of the store so it can be fixed? $35 on some queso and two burritos is absolutely ridiculous for food that I had to throw out, but offering me a refund and then refusing to do so? That's enough for me to NEVER step foot in a Chipotle again and spread the word to every last person I possibly can.

    Chipotle is one of my go to places for lunch. It is fast food, but for fast food it is relatively…read morehealthy and they can get you in and out in a relatively fast manner. My only complaint with this location is that they do not have wi-fi (really?).

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    Steak ’n Shake - hotdogs - Updated May 2026

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