I had a problem after a water leak, Russ at the office dispatched his team (Diego) over the same…read moreday. Diego was professional: kept me updated on his eta, took care to protect our flooring even during the inspection, and came up with appropriate and competitive estimate without taking advantage of my dire situation. Great team of people, 100% happy working with them.

This review is well overdue from a job they did for us in March 2025. We were very happy with 24/7…read more We hired them to remove water damaged walls and door frames and dry out the affected areas. Diego and Eddy did a great job, they were very thorough and even brought in an extra air filter to place outside the area that was sealed with plastic, to ensure our safety.

We used them for a project for our business and had a great experience. Great communication,…read morequality of work, everything great.

From the owner: With an elite team, C7R stands as a leading solution for emergency building losses and restoration…read more Our team possesses extensive expertise in insurance claim processes, damage mitigation, and building restoration. We ensure high communication coupled with the necessary documentation in a streamlined manner. We are constantly learning and staying up-to-date with the latest mitigation and restoration techniques and technology.

In April I had a very serious slab leak in my home and EHS was recommended by my Plumber. The same…read moreday as the event they came out and did a fantastic and detailed job documenting the damage and notifying me of when they would arrive. They did a fantastic job of keeping the area clean and putting up barriers. Their remediation team made a thorough report and I was impressed at their willingness to work with my insurance to agree to an amount. The reconstruction was subcontracted out to a GC who I was very impressed with. He was punctual nice and very easy to work with (Pashall construction). My only complaint was that it was not well communicated when he was coming out, however I was happy they arrived. I was very impressed with their work. I also wanted to note that I worked with Bobbi Turrey to finalize the invoice for construction. She was super responsive and a consummate professional. She really made us feel like she cared about putting our home back together. Any minor issues that I was unhappy with she rectified immediately and was very patient with me while I asked her literally hundreds of questions. EHS made a stressful situation less stressful. I cannot say the same for my insurance so I'm glad I had them on my side. They are in a complicated and difficult industry that I have experience in and I can wholeheartedly say they shine.

Things keep getting worse, it seems when they disconnected my dishwasher, they forgot to leave me…read morethe Bosch adapter that connected one of the hoses to a valve they probably cut. So when I had a plumber come in to re-install my dishwasher, they could not reconnect it because I was missing this adapter. The plumber charged me for the visit, and now I have to find and order the part (around $100) on my own and call back the plumber leaving me without a dishwasher for even longer.

So grateful for Janny and the Restoration 1 team! Our master…read morebathroom flooded and leaked down to the family room. I called Janny late Thursday night and her technician Marco came out early the next morning to assess the problems and figure out a solution. Roberto and the crew came out that same day and began work to dry and fix all the water damage. We have a new baby with respiratory issues and was very worried about tje situation. But, the guys did a great job isolating and containing the areas they were working on to avoid any dust and debris. They were all friendly, efficient, and very considerate to our needs. We really appreciate their professionalism. A few days later they did a final inspection to ensure there was no more moisture and by the end of the weekend everything was repaired as if nothing happened. The Restoration 1 team did an amazing job and so thankful for their quick and immediate response. They are truly the team to call when in need and highly recommend them Thank you so much to Janny and the Restoration 1 family!

My experience with Restoration 1 of Irvine during a water damage claim was extremely stressful, and…read moreI think other homeowners should understand what can happen in situations like this. Key facts from my project * Initial estimate tied to my work authorization: $16,653.79 * Invoices later submitted by the contractor ran this up to $50k+ * Those invoices were only for mitigation and demolition work * The entire reconstruction of the damaged areas of my home ultimately cost around $60k * A mechanic's lien was filed against my home during the dispute * I received zero phone calls with any management at the company throughout my engagement. All communication was initiated by me. After a plumbing leak at my home, Restoration 1 began mitigation work and had me sign a Work Authorization tied to the $16,653.79 estimate. Because this was my first insurance claim, I relied on them to guide the process and work with my insurance company. What I later realized is that I never signed a proper home improvement contract outlining the scope of work, pricing, payment terms, timeline, cancellation rights, or lien disclosures. The only document I signed was a Work Authorization. As the project progressed, the invoices escalated dramatically. By the end of the job, Restoration 1 of Irvine submitted invoices totaling $50k+. It's important to understand that this amount was only for demolition and drying work. The entire reconstruction of the damaged areas of my home ultimately cost around $60k, so the mitigation invoices alone were nearly the cost of rebuilding the damage itself. Their documentation states that if the scope of work changes, the homeowner will be notified before work continues. In practice, I was consulted on only two scope changes during the entire project. When my insurance company (State Farm) reviewed the invoices, they disputed a large portion of the charges as excessive. After months of review, the final amount paid ended up much closer to the original estimate than the $50k+ invoices that had been submitted. During the dispute I began receiving increasingly aggressive payment emails demanding payment directly from me, and Restoration 1 eventually filed a mechanic's lien against my home while the insurance review was still ongoing. For someone who has always paid their bills and maintains an 841 credit score, being treated like a delinquent customer was extremely frustrating. One thing I learned from this experience is that during insurance restoration work there can be a large difference between what a contractor bills and what insurance ultimately approves. If a homeowner pays the contractor first out of panic, recovering that difference from insurance can become the homeowner's responsibility. I'm sharing this experience so other homeowners dealing with water damage or insurance claims can make an informed decision before hiring this company.

Alex did and amazing jobs looksl like new master bathroom. Highly appreciate his work. He wirks…read morewith his heart. Barbara Monteiro

I had a leak upstairs on my garage and HOA helped me find ServiceFirst to help me take a look…read more They helped me cut open the wall to see where the problem was. Jose helped me do everything and did an amazing work blocking off everything to prevent dust from getting anywhere. Very clean and professional. He also walked me through the whole process so I know what to expect next. Overall I was very satisfied with the job.

It is an absolute pleasure to write a review for Paul Davis Restoration (Lake Forest). For nearly a…read moredecade their team has assisted us with various water damage & mold projects in our home and office. Over the years, we have consistently and confidently referred several of our family members, friends, neighbors, and our very own customers to them. Knowing who to call during a water intrusion or mold concern can increase one's stress level. Rest assured with one call to PDR, Johnny and his team know how to take action to protect you and your home. With a caring and understanding approach they are organized, professional, communicative and respectful. Each member of their team is well trained, honest and friendly. If you want to work with professionals who believe in doing what is right, I undoubtedly recommend Paul Davis Restoration and their incredible team. Thank you for all you do!! K.Frank

Paul Davis Restoration is one of the best contractors we have ever worked with. They are very…read moreknowledgeable, their prices are extremely reasonable and the quality of their work is outstanding. Their staff is willing to, and does, go above and beyond what is required and they are a pleasure to work with. On top of that, our contact - Johnny Sheehan - is an amazing communicator - returning calls or texts in record time. If you have mold issues, look no further than Paul Davis.

The major flood caused us great concern. Calling Jarvis Restoration was the best experience we've…read morehad. Laura Wagner was friendly and very professional when explaining the insurance process. Laura even called to update the work done and if we had any questions. To say we were impressed would be SPOT ON. Thank you Laura and Jarvis Restoration.

Andy at Jarvis has been a hero. We had a pipe burst in our kitchen and were in a full panic. He…read moreguided us through the mitigation and then prepped us for the journey we would be on with insurance. Their prices are reasonable and they will fight for you with insurance making sure your policy is honored.

Blue Dolphin began remediation less than 24 hours after the incident and did a great job.Cade White…read morewas my project manager and was very easy to work with, clearly explained the process and was responsive when I had questions. I'd hire Blue Dolphin again.

Brandon came over to look at my kitchen floor. My fridge had a leak underneath it that I was afraid…read moredamaged the wood floor. He examined it and said it would be fine so I didn't need to do any restoration. I'm so glad he came out to look at it and reassure me the floor was ok. Thanks Brandon for your integrity and all the information you shared. If I ever need help I'll call you.

If you have an issue with water or sewer damage and are scouring Yelp for a company to help like I…read morewas, then look no further because you have found your solution. We had a main sewer backup that damaged one of our bathrooms. The bathroom had literal sewage in the shower and all over the floors. It was disgusting, stressful and anxiety-inducing. I called Jeff at 10 at night. He picked up and had someone there in the morning. Long story short. Jeff is just a good dude and took care of the issue. He's fair, honest, thorough and accommodating during a s**t time (pun intended). You won't regret trusting Jeff and his team to take care of your situation.

Worked with Jeff. He was prompt and courteous. He gave us a solid estimate (best of three…read moredifferent offers) for repairs from water damage. In less than a week we went from water damage and possible mold to dry and clean.