Finally took a trip to see my parents here in Manteca and wanted to do a little get away as well…read more Husband is diamond member with Hilton so he was able to get points and upgrade with the whirlpool jacuzzi. I must say I used that jacuzzi every night. So spacious, pretty clean, sad we missed all the breakfast because we just couldn't get out of bed. Breakfast is 6am-10am. Service was nice, only seen a few other families which was nice since I like to keep to myself. Oh and my husband loved this place because it was right next to the bass pro shop, although not much around but it's Manteca. Only issue was the bathroom sink handle kept falling off if you flipped it too quickly. But nice, clean, and cozy. Will be coming back.

I really enjoyed my stay here (business trip). It offered a good breakfast. The room was very…read moreclean. The bed was comfortable. And the decor was nice. Staff was also nice and helpful.

This place is absolutely horrible and disgusting. We checked in and were immediately "greeted " by…read morethis live cockroach right in the middle of the room. I didn't feel like staying there but we moved rooms and stayed. Our stay was for 3 days. They only clean the room every other day but we asked for towels and trash pickup the 1st night and they said yes but never did it. There was 6 people in the room (me, my husband and my 4 small children). The trash piled on quick. They picked it up the 2nd night. We checked out and in was grabbing some coffee from the lobby when one of the cleaning ladies walked up to the desk lady and started complaining about cleaning a room (almost like it's her job or something!) she proceeded to mention room 211 in Spanish and how disgusting it was and how they had to pick up the towels. My family was room 211 and I speak Spanish. I told the receptionist in Spanish that they should really be careful who they speak about because that is very unprofessional. The receptionist aggressively "defended" herself and instead of being apologetic for making a mistake , she kept telling me that "she didn't say anything" I told her she went along instead of putting a stop to it and that they should spend more time cleaning the rooms instead of trash talking about guests and perhaps the hotel wouldn't have live cockroaches hanging around. The lady proceeded to get loud with me and argue and telling me I should leave , as if I made a mistake. I took her picture because she refused to give me her name and she kept telling me " I just work here, what do you want me to do" This place should be embarrassed by the dirty rooms and poor customer service given by the employees. It was ridiculous that they would behave that way and I can only imagine what else they say about guests. Save yourself the disgust and pay a little more to avoid this place. I hope the owners see this review and I will also be contacting corporate and hope they look at the cameras and see the poor way the employees treat guests. This lady should work in a basement where she has no contact with anyone else . It is obvious she hates her job and doesn't care whether guests are happy or not. She is costing the owners money and is causing them to lose business.

Overall, I wasn't impressed with this hotel. On my first night, I went into my room and immediately…read morehad to ask to be moved. The first room had a really strange smell, almost like a doctor's office, and when I went into the bathroom, there was hair left in the tub, so it clearly had not been cleaned thoroughly. The staff was helpful and moved me to another room, which was much cleaner, but you can definitely tell the hotel needs more attention and upkeep. Several of my coworkers are staying here as well, and we all noticed that the rooms have a bit of a strange smell. There were also several smaller cleanliness and maintenance issues in my second room. The shampoo dispenser in the shower was completely empty, the bathroom mirror looked like it had been wiped down in a hurry and was still dirty, and the showerhead was old and dirty enough that the water sprayed unevenly. Water also leaks out of the bathtub when the bathroom door is cracked open. Based on the missing grout and visible signs of water repeatedly flowing through that area, it looks like this has been happening for a while. The Wi-Fi was another major disappointment. I'm here for work, and I could not get my MacBook connected to the Wi-Fi once during my stay. Reliable internet is pretty important for a hotel, especially for business travelers. On the positive side, the lobby is really cool and has a great atmosphere, and the staff has been very friendly. Unfortunately, the overall cleanliness, maintenance, and Wi-Fi issues are enough that I would not stay here again. I hate leaving negative reviews, especially because I work in marketing and understand how much reviews can impact a business. At the same time, I think it's important to be transparent about the experience, particularly when it comes to hotel cleanliness.

Thank you Alicia for helping me with my reservation great customer service very professional…read moreappreciate that!

Awesome softball tournament hotel! It's clean, the pool is a good size with little cabana's for…read morekeeping the team cool during outdoor pool meals, and the lobby is big with lots of tables also for team meals. With lots of restaurants and target walking distance, it's a solid option for families! And the breakfast was pretty expansive and included freshly ground coffee! Hotel staff was very accommodating and it feels safe. About 25 mins to Stockton's Billy Hebert Field and other Stockton fields so also a great option even if you aren't staying in Manteca! Highly recommend. We

Rajiv and Sajan are absolutely the best. The customer service has been amazing every time we come…read morehere we will definitely be back for more visits please bring your family here at safe the respectful you will not be disappointed absolutely amazing

This place will always have customers because of the location next to the highway and their brand…read morename, and they clearly know it. There is way too much deferred maintenance. Aside from a comfortable place to sleep with breakfast in the am, much was left to be desired. We checked into our Queen suite at night for a softball tournament, with a reservation for four. Only two towels were provided!Some of our party were already sleeping when one took a shower and we discovered neither the bathtub nor sink drained. The toilet tissue holder and soap dish holder in the shower were both loose and wobbly. There were no lightbulbs in any of the bedside lamps. Of course housekeeping would have known about all of this, but management hadn't addressed it. The next am we reported the issues and they moved us to another room across the hall and we promptly left for the tournament. After a full day of playing and watching softball in 95 degree heat, we discovered our second room lacked a drain stopper in the bathroom sink. Surely housekeeping noticed. Why wasn't it replaced? You could see a foot down the drain to where it curved toward the wall. No surprise that a drain fly appeared in the sink later that evening. Gross! We covered the drain with the soapdish. The bathtub spout wouldn't shut off. It dripped water at a fast rate the entire time. Another thing that could be a quick fix. Also the toilet ran periodically. And the security latch was loose on the wall by the door. Good luck being secure in your room! There was a gap in the wall behind the toilet around the pipe. I went to use the plug in the bedside lamp base and someone else's plug had broken off in there so it was unusable. It just felt as if no one was paying attention to maintenance and upkeep. There was only one chair in our room though we had four people. So if you weren't in the one chair the only other place to sit was on a bed. And only one person could use the table as you need a chair to use it. There seemed to be a big focus on half dividing wall and two tvs, one facing each bed but there could have been more functional furniture than two tvs, more chairs or a couch. When doors closed within the hotel, our new room shook. The hallway door to the stairwell that is supposed to keep out those without room cards didn't close well without being shoved so it was often propped open, creating a security issue. When you shove your shoulder into the door to close it, the force of the closing shakes the building and if it has been shoved closed you can turn the knob and lean your whole body in the opposite direction and still have trouble opening it. Another security issue is most parking is on the sides of the building and in the back where there is less lighting and no security and someone is always hanging out in the parking lot. Some are customers sitting near their worktrucks to smoke and some are unsavory individuals going through trash cans but either way it doesn't feel safe and secure to walk from the parking lot to the door that requires a key card. That door also doesn't close quickly behind you and resists being rushed if you pull it. The pool is a lot smaller than it looks in the pictures and it had a sheen on top of it. The kids were excited to swim after the tournament but we decided it wouldn't be here and we swam at another hotel where a teammate was staying. Signage was confusing and indicated our room was in two different directions. It also indicated ice makers were on every floor but there was only one on the third floor. We took the elevator the first night and it was super slow for only going up two floors and very noisy. There were all manner of things scratching at the elevator as we rose. It sounded like night of the living dead. Breakfast was ok. The waffles are the star of the show. Sliced deli meat was offered for breakfast one morning. Um no! Powdered eggs are meh. Coffee from the machine is meh. Aside from all that, I slept comfortably. I wouldn't stay here again or recommend this place.

Very clean hotel. It was a very comfortable and large room. The girls at the reception were very…read morefriendly and polite. They helped without words when we left the keys in the room What made me happy was that there were a lot of restaurants and Starbucks nearby. We will definitely come back when we pass to Oregon from California.

Honestly, I had a great stay here. It was a quick trip for a funeral sadly. It was very convenient…read more I drove a little bit further for this location just because it felt safer to me as a woman traveling alone. This location was pretty safe and I like how the hotel is all inside the lobby if you know what I mean. Versus other hotels that have outside individual entrances to each room, I don't like that. I had already registered online so the lady in the front was just waiting to give me my key. It was pretty quick and easy. The price was very reasonable compared to others around the area. It's definitely worth the money for the safety and peace. The room was very clean and nice. I got my complementary breakfast in the morning. It was a pretty good spread. I got some fresh coffee as well when I woke up and on my way out. I will definitely be staying in this hotel when I'm around the area.

We decided to bring our daughter to Great Wolf Lodge for her birthday on September 12, 2026, and we…read morehad such a fun weekend with the family! Check-in was super easy, and the front desk staff was really friendly and helpful. Our room wasn't supposed to be ready until 4 PM, but we got a text around 1 PM letting us know it was ready early, which was a nice surprise! We spent the afternoon swimming and having fun at the water park before heading back to our room. For lunch, we grabbed burgers at Bucket Burgers. It was a little pricey, but honestly, that's kind of expected when you're eating on-site. We booked the Grizzly Room and were pleasantly surprised by how much space we had. It had TWO full bathrooms, which was such a huge plus for our family! Everything was clean and nicely maintained. There were so many fun things to do that we honestly didn't even take that many pictures because we were too busy enjoying ourselves Overall, we had a great time celebrating our daughter's birthday. It was a fun family weekend, everyone enjoyed themselves, and we'd definitely come back again!

Ahh. Where to start? Straight off the top: pros!…read more The room was quite passably clean, no sign of bugs and the bed was comfortable enough that my ai registered a 93 for sleep quality. ( I did feel amazing enough to be packed up and out of the room by 8:30am.) Every employee that I interacted with was very pleasant and helpful. Cons: This is a giant petri-dish of a hellscape. That water was NASTY. The bathrooms in the waterpark area and near the entrance were NASTY. (Despite the fact there was never a wait....hmmm) The Waterpark area is too small for the amount of people allowed in there. It's VERY unsanitary. The adults in attendance from the greater public were quite intoxicated and the kids were not being watched well. The Chloramine gas levels in that place were off the chart. This can cause shortness of breath, rashes, coughing blood and other issues. Solution to navigating this environment: I rented an outside cabana, luckily the weather was good. My cabana server tried her best. They are understaffed. The advertised cabana perks are hit and miss. It does get you out of the chemical haze inside and provides the only real shade protection available outside. Conclusion: it's too much work to learn the navigation to make this unsanitary location more than a "one and done," destination.

I would normally give them a 5 star but they are "tru"elly going down hill. There was a employee…read morethat was sleeping behind the counter, we have asked this employee for help before and he's gotten rude/snotty with us, very unprofessional, the room (422) smelled really weird. They need bigger trash cans in the rooms, I mean it might hold the 2 empty bottles of water they give you, You guys can do better than this!'

I recently stayed again at the TRU by Hilton for work. This time I tried checking in on the Hilton…read morehonors app like I do in other city's. Unfortunately this particular property doesn't offer digital check in. I pre-paid using a different card. The manger Jana needed to verify the same card at check in but I didn't have it. I had to use a different card to pay for room and deposit when I checked in but it wasn't a big deal because I travel with different cards. My first time meeting the manger as the front desk staff help me when I stay but she was very professional and lovely to me. I love staying here when I travel because its close to the airport, good eats, friendly staff and a great Manager in charge of this property apperently.I saw some other reviews saying how horrible this place is but they obviously tried getting away with something and cry when they don't get there way. I feel so safe when I stay here because the people that work here run a tight Ship! Thank you TRU by Hilton. -Diamond member traveler

A first timer to this Marriott Hotel property for a 2-Night stay from Thursday to Saturday, 9/04/25…read moreto 9/06/25. Drove down from Washington State to visit family and found this hotel at a great rate for a 2 Night/3 Day booking. Seemed like a newly built hotel with a modern feel and look. Amenities included were a complimentary Breakfast, a Fitness center and an outdoor Pool. We didn't get a chance to partake in any of those, so cannot leave any feedback for those. Decent service from the front desk staff, and workers from the housekeeping area. Parking is good, there are ample amount of spaces around the hotel building and close to I-5. Bad thing is, the water pressure in the shower is so frickin' low! Takes at least 20 minutes to fully feel like you've had a clean wash since you gotta wait a while to get all the soap off... Overall ratings: -Hotel cleanliness and accessibility -Parking spaces are aplenty -Restroom is spacious -Television has Streaming services a available - Netflix, YouTube for example 5 out of 5 ---------- A/C Thermostat and lack of Water Pressure 3 out of 5

Great place! Pretty new since the area is fairly new. Great and friendly front desk workers. The…read morelocation is perfect. Located right off the i5 and next to target, in n out, Starbucks, and other great places.

We had an Awesome experience at the Holiday Inn in Lathrop, especially because of BETSY at the…read morefront desk! I accidentally booked the wrong location, and she went above and beyond to help me cancel it without a fee so I could receive a full refund and rebook at the correct hotel. What really stood out was how sweet she was to our grandson, Roccy. He didn't want to leave to go eat because he wanted to swim, so Betsy promised him his own pool key if he went with his Papa. Once we were checked in, she made a key for him and wrote on the Card Roccy's Pool Key! He felt so Special!! Thank you, BETSY with the nice hair, for making our check-in smooth, and memorable. You truly went above and beyond! My Grandson wanted to take a pic with you but I told him you worked the 2nd shift. So he was bummed. I told him "next time."

Every time I come to Holiday Inn Express & Suites in Lathrop, I am greeted with a smile by the…read morestaff. As they are always ready to go above and beyond in assisting me with what I need. Thank you the kitchen staff for the breakfast and hot coffee. The housekeepers are very friendly and acknowledge when you walk in the hallways. Silvestre is ready at anytime to repair anything that needs maintenance with a positive attitude. The receptionist Joselyn is so welcoming in making sure rooms are booked in a timely manner. Maria the manager is a pleasure to work & speak with, in making sure all needs are met. If you looking for a nice hotel with friendly staff, I highly recommend Holiday Inn & Suites in Lathrop, Ca.

Being homeless at the moment, I was given a gift to stay here for a few days…read more Given that Manteca and Lathrop's motels are so expensive, it is no surprise to see $65 for a room with a full-sized bed. The room was probably luxuriously big for the 1950s and driving from the SF Bay Area, people were probably surprised to find such a motor inn here. In 2016, they will think the wrong things most likely. The facilities are old and some things are worn but it is clean and comfortable. Since I don't really live my life indoors, it is a fine place to sleep. The person who gave me this gift had trouble contacting anyone, and the front desk left her on hold. When we arrived, that person still had that one on hold. She had forgotten and apologized. Service was friendly, but perhaps not the most efficient. I have lived in this town since June 2014, and this is the first night that I have no heard the trains. That is definitely a plus.

Everything is Old the Tv you have to have at 100 volume just to be able to hear a little bit. The…read moreshower has no water pressure. The beds u can feel all the springs. And the AC sucks super hot in the room This is a place you take a hook** to.... Not recommended. I was only here for traveling construction.