I have been working with Dr. Hawk three times per week (2+ months now) to rehabilitate my shoulder…read moreafter an extensive surgery (torn rotator cuff muscle, torn labrum, bicep tendodesis, bursectomy, bone spurs, etc.). My recovery has gone exceptionally well and I attribute this to Dr. Hawk's program and a great surgeon. Makes for an excellent team! Additionally I am now working with Dr. Hawk on an appropriate workout regimen and a proper food plan to get into better shape this year. I cannot say enough good things about Dr. Hawk's experience, knowledge, her relationship skills and how much she has helped in my recovery. I would definitely recommend her to my family and friends.

From the owner: Will To Perform Therapy specializes in treating the active population, specifically those who love…read morelifting weights. We also specialize in treating pregnant and postpartum athletes (and we believe all women are athletes!).

Very good facility. Starting with the admin team led by Lisa who is fabulous and ending with the…read moretherapists. They all are professional and very helpful. Can't be happier with the results and I tried all of them. This is the BEST place in Denton. Look no further.

So grateful to the whole team here! Greatly improved my quality of life and helped correct my…read moreissues. A very talented and caring practice! Highly recommended!!!

Had my first and only appointment here this past Monday for PT after shoulder surgery. My doctor's…read moreoffice had sent over the specific PT instructions of what exercises to do, as well as the operative report of what had been done during the surgery. The therapist I was assigned to did not know what surgery had been done nor which specific muscles and tendons had been repaired. He said they had not received the information about this from the office. When I mentioned about the PT protocol from my doctor, he (Brandon) said he had his own protocol. One of the exercises hurt a lot, like it was damaging something in my shoulder. He told me to do 10. I stopped after one and sat there. He was sitting 2 feet from me, and didn't notice I had stopped. After a couple of minutes, he said, "You're done? Here's a list of the exercises to do at home". And handed me some papers. On the way out, I heard him comment to the receptionist that the papers from the doctor's office were indeed in my chart. For the past two days I have been in more pain than any time after the initial injury, including after the surgery. It feels like something has been damaged in my shoulder. I wish I had checked this place out before my appointment.

After one session of therapy, my pain has gotten a lot better. Bearable to the point that I don't…read morehave to take any pain meds. Exercises are easy but still feel better!

Absolutely horrible service. They don't answer phone. When I finally got through they scheduled me…read morefor appt, then 8 hours before appt they call and say they need referral from doc. My doc sent referral but then they said they need one from my primary doctor. They text me an appt reminder and when I try to reply with the text says auto no reply. They send me an email to fill out my paperwork before my appt. When I try to reply to email, it say auto email only unable to reply. 3 days later I finally get in touch with scheduler, tell her about how I could not reply to email or text, she tells me not her problem she did not design the process. Great attitude. After several days of no contact, I found another place. Don't waste your time, if they are this uncaring and unprofessional about just scheduling, their treatment is probably just as bad or worse. Good reddens, to bad I wasted all this time for nothing.

I have been going to D&D Sports Med in Denton for for therapy for frozen shoulder. The therapist is…read moreoutstanding, and my progress is excellent. I am getting close to regaining full use of my arm. I highly recommend D&D Sports Med in Denton. My therapist, Kathy Heimerdinger is very knowledgeable and supportive.

In 2021, I underwent shoulder surgery on both shoulders--one in February and the second in July. I…read moreintentionally scheduled both surgeries within the same calendar year so my insurance deductible and annual out-of-pocket maximum would be met once. I explained my strategy to S2S at the 1st therapy appointment. They said this will not be an issue, and they dealt with similar situations all the time. Everything proceeded without issue until about October 2021. When I checked in for my appointment, I was told I owed a copay, despite my out-of-pocket maximum having already been satisfied. I immediately raised the concern, questioned why I owed this charge, but paid it anyway. I explained my strategy to S2S again, and said that I will not pay any out of pocket expense during 2021, and that we should cancel any future appointments until this was resolved. I was told it must be an error on BCBS's end, and they would get it taken care of, and that I needed the therapy, so please continue my scheduled appointments. They told me at my next appointment that BCBS said I had exceeded my maximum allowed sessions for the year, but not to worry. They would get another prescription from my Surgeon for additional therapy, and I would not be charged anything. I suggested cancelling that appointment until they received the prescription, and BCBS had approved it. They assured me that I would not be charged anything, and they were 100% confident they would handle it. Based on these clear and repeated assurances, I continued treatment in good faith. At no point during my visits was I informed of an outstanding balance, provided documentation of charges, or told payment would be required. After a few more visits, when checking in, I asked for an update. I was told that I had a balance, and that they had been adding charges every time I came. I was very upset, reminded them of our many conversations about this, & cancelled that appointment, and any future appointments. They kept pressuring me to continue my therapy. I told them that if & when they get these charges removed and provided me with written assurance that I owed nothing, then I would return. I never heard anything from S2S until several months later. I was contacted by their accounting department and informed that I had a balance of nearly $700. I again explained the prior assurances made by management. I was told the matter would be reviewed and that I would be contacted if there was an issue. I never heard anything else from S2S, until more than a year of no communication. It was their accounting department asking if I contact BCBS and appeal their case and try to get BCBS to agree to pay the balance. I agreed to help, and spent almost 4 hours working directly with my insurance provider trying to appeal the charges, but was unsuccessful. I promptly relayed this information to S2S. They thanked me for trying and hung up. I assumed that was the end of it. Nearly four years after treatment, I was contacted by Meredith Tittle (the owner) offering me a payment plan, despite the prior assurances that these charges would never be my responsibility. I informed Meredith (in detail) about every conversation I had with her people. Soon thereafter, the account was sent to collections and reported to the credit bureaus, but the new amount is over $1,000. This dispute is not about ability to pay--it is about reliance on repeated representations made by staff who stated they had authority and assured me I would not be charged. Those assurances were the sole reason I continued treatment. My advice to others is simple: do not rely on verbal assurances from S2S regarding billing or insurance coverage--get everything in writing.

I love this studio! I have been here for about 5-6 classes and love their instructors and they are…read morewell educated and passionate about teaching throughout their various Pilates classes. The office staff is very kind and greet you as you're checking in.

I recently had problems with my back and one of my legs. The neuro surgeon I saw recommended PT and…read moremy wife had been here before and liked it so I thought I would try it out. I had such bad pain that I didn't think PT would help but to my surprise it did help to the point I'm fully recovered now. It was easy to book an initial appointment, they are popular so can be difficult to find the perfect time unless you are willing to wait. I had a primary PT that I saw most of the time but also saw some others. It started out very easy and simple with stretches and other things and gradually had most of the type of exercises I do. They asked about what/if any strength training I do and they were able to incorporate most of the type of exercises that I do that could have lead to my initial problem. I was very happy with how much progress I made while I was going here and if I have some other physical problem where PT might help, I will come back here again.

Velocity in Crossroads is awesome. The whole staff makes you feel like family and not just a…read morepatient. They are very caring, compassionate, attentive and professional. Work with you on scheduling. When you walk thru the door your greeted by your name. Wes, Theresa and Ashley will always hold a special place in my heart. Thank you all for all the support and kindness you've shown me. Theresa