I would not recommend this dry cleaner. I brought my down jacket for cleaning, it is an expensive,…read morebranded jacket that clearly states it should be cleaned by a professional garment cleaning service. After I picked it up, the jacket was stretched out and no longer fit properly. When I tried to discuss the issue, the manager was rude, refused to listen, and made no attempt to resolve the problem or take responsibility. I have cleaned similar down jackets at other dry cleaners in a different state with excellent results. Branded jackets always come with proper care instructions, which were clearly not followed here. Very disappointing experience.

WARNING: Horrible Prom Dress Alterations!!!…read more I took my daughter's one-of-a-kind prom dress to Center Square Cleaners by accident and it was a horrible mistake. I thought CSC was Sarah Dressmaker but they are clearly not and they are inept at formal dress alterations, not to mention, they are egregiously overpriced. FIRST VISIT: I entered CSC thinking it was Sarah Dressmaker. It wasn't until my daughter had her dress on and the safety pins were marking the required alteration that I inquired about the business name. The woman told me Sarah Dressmaker was located behind CSC but assured me that she does many formal gown and prom dress alterations. My daughter's dress had one opaque layer and three layers of sheer tulle that required hemming. Total cost: $175. I was shocked at the price for this alteration but I thought that was the going rate. It wasn't until I called Sarah Dressmaker on the way home and asked her for a price to hem a four layer prom dress...her cost was between $60-100. SECOND VISIT: I returned to CSC one week later to pick up the dress. I wanted to be sure the hem was perfect before I left so I had my daughter try the dress on. I was horrified to see so many jagged, uneven edges that looked like a child cut the dress. The woman took a pair of scissors to the tulle in an attempt to correct the mess. There was also white chalk on the tulle that was never removed. I was told that they would fix the dress if I could leave it overnight. Before leaving, I inquired about the exorbitant cost for what was a extremely sub-par alteration. The owner said her prices are her prices and she doesn't price according to other cleaners. I asked two other cleaners in the area what they would charge for the same alteration and the highest price was $120. I asked the owner if she would reduce the price since I had to come back multiple times but she refused. Instead, she offered to make my daughter a mask using the extra material that was cut from the dress. She said she would only charge me $10 for this mask - this was supposed to be a significantly discount - but she failed to realized that there was a sign hanging in her store advertising custom special masks for $10. THIRD VISIT: I returned the following day to pick up the dress without my daughter. I was told everything was perfect but once I got home I noticed more jagged edges. I will never return to CSC!!!

I have been going to Kowloon Cleaners for over 20 years. They have dry cleaned my clothes and they…read morehave shortened many pants, jacket sleeves, and skirts. Being short requires that almost everything I buy requires alterations of some kind. I have never had a bad experience here; it has always been high quality work. And they complete the tailoring in only a few days, even when I bring multiple things to be done. I am very happy with them and will continue using them.

I have used them for years, but recently they have been horrible! I brought two items there, a mens…read moredress shirt and gown. both had stains still on items when I picked them up. I took both home and were able to remove the stains. I went back and asked them to press for free since I paid for a service they did not complete and they said no. they basically charged me for dry cleaning but only pressed the items and then didn't take responsibility for it! will never use them again

Upon entering, the staff were very pleasant and professional. They made small talk with each…read morecustomer they attended. I was a third person in there, lol. I enjoyed that touch. I used this business for alterations, it is a bit expensive $50 for blazer $25 for a pair of pants it was worth it. However, I do have to admit that they do excellent work, the seams were detailed and it fit perfectly after they altered it to my size. I will definitely be using them again for alterations, I'm not sure how the cleaners portion prices are, but for now I have found an alteration place nearby.

I received their name from a friend who's used them for years and they did not disappoint me. They…read morealtered pants of my husband's and dry cleaned several items to my satisfaction. I pointed out areas on an items that needed attention and one was redone with pleasure and with no additional charge to see if the stain could come out better. We had success on the 2nd round. Staff is helpful and eager to do timely work at a fair price.

I dropped my son's (only) suit off with a Friday afternoon pickup time, only to find out later that…read morenight that he needed it EARLY Friday morning. I went to the store in a panic the following day to see if they could get the suit done for me in time. Michelle was so incredibly nice and accommodating, as I watched her digging through all of the clothes to try to find my son's suit. Like trying to find a needle in a haystack Thank goodness she did end up finding it Thanks so much, Michelle & New Britain Dry Cleaners! Awesome customer service!

Best dry cleaner in the area!!! Friendly, helpful and first class cleaning! Will definitely…read morerecommend to my friends and family.

Great service! My husband's work shirts are crisp and clean! The dry cleaning is excellent.read more

I use Dan's weekly for my professional work clothes. They are the best cleaners I ever used. I…read morenever had an issue with any clothes being ruined or lost which I've had with everyone I ever used. Try this place and you'll never use anyone else.

Love this cleaner. They do a spectacular job and are very accommodating. I highly recommend going…read morehere. The owner also does alterations and is very good at it. Prices are very reasonable!

Do not use this business!!! They are extremely expensive and do not listen to what customers say…read more 1st try getting in the door without tripping over a very large dog. I requested two pairs of jeans to be hemmed. Showed the seamstress exactly what I wanted, measure, cut off excess material and hem EXACTLY the same way. I foolishly trusted she would do it the way I requested. All she did was fold over the excess material and hand stitch a hem. I'm going to try to get my money back.

My go to dry cleaning .. great service and the owner is the amazing , always smiling , super…read morefriendly

NEVER TAKE YOUR LEATHER HERE!!!…read more Not only did they ruin my new Leather jacket, they also are not very helpful in coming to a resolution. They turned my black lamb skin leather into a plastic feeling dull almost brown jacket that is 2 sizes too small. :( I normally wouldn't write a bad review but it has been over a month and they are not even trying to help reimburse me.

A bit overpriced for shirts but great value for dry cleaned suits, very friendly staff!! Will be…read moreback.

I came in to get a bridesmaids dress hemmed and slightly altered (trim the straps to bring up the…read morebust) and it was my mistake not asking for pricing before handing over my dress. The dress was perfectly hemmed but the straps which were wide were simply folded over once and poorly sewn down. I could've easily taken scissors or a seam ripper through it gently and the work would've been undone. I was charged $175 for this. It cost more than the actual dress. The woman was kind and offered assistance on the alterations being done but I wish I knew how high the price would be for the work done. I know prices vary but for the alterations done on the dress straps and the loose sewing I believe I was overcharged. I read my positive reviews and I'm sure it was great work but always remember to confirm the expenses and look around for your best fit.