We had need for last minute rush dry cleaning for a pair of men's trousers. I never thought any…read morecleaners would be able to do the job this quickly. I called all around asking if any local cleaners could accommodate this overnight request. Of course, they were all saying "no." When I called First Blue Bell, the woman calmly said "yes!" I was a little bit nervous that I wouldn't get the trousers back in time, but they were ready when promised and they were nicely cleaned and pressed - looked great! Price was reasonable. The shop is clean. Service is friendly. Nice business!

I came to First Blue Bell initially to get my daughter's prom dress altered - a not insignificant…read moretask, given how much altering needed to be done and the little time to do it - and they came through in time and what I considered reasonable ($80 - huge alteration and complicated!). Friendly, family run business; seems everyone coming in is on a first name basis with the owners. I only use them occasionally for dry cleaning, but each time the garments were nicely done.

Finding a tailor in the suburbs is no easy task. I have pretty high standards for these kinds of…read moreservices since I don't want to take chances with my clothes. Decided to give this place a shot with some basic tailoring (pants hemming) and it went great! I gave the tailor a suit pant and a pair of pants made out of stretchy polyester, and she hemmed both without any issues and did a good job (stretchy pants can be an issue sometimes if they end up stretching out the fabric during the alteration process). To top it off the place is clean, well lit, and spacious (some of the center city tailors I've gone to are pretty cramped in comparison). The tailor makes her own masks among other things so seems like she definitely knows her way around a sewing machine. She passed the first test so I'll be going back for round two with some more complicated alterations. One nice little bonus is that the tailor also alters her own son's clothes, and it sounds like he prefers slimmer cuts for his clothes. Korean guys tend to have high fashion standards, so if she works on her own son's clothes then she's gotta have at least some experience making clothes slimmer and more modern looking. From my experience not every tailor agrees with or wants to make your coat or pants as slim as you want it, or they'll edge on the more conservative traditional side (read: boxy and old fashioned), so hearing her talk about her son's clothes like this was definitely a plus.

I would not recommend this dry cleaner. I brought my down jacket for cleaning, it is an expensive,…read morebranded jacket that clearly states it should be cleaned by a professional garment cleaning service. After I picked it up, the jacket was stretched out and no longer fit properly. When I tried to discuss the issue, the manager was rude, refused to listen, and made no attempt to resolve the problem or take responsibility. I have cleaned similar down jackets at other dry cleaners in a different state with excellent results. Branded jackets always come with proper care instructions, which were clearly not followed here. Very disappointing experience.

Clean, plenty of folding space. Great parking. Able to pay from app on phone, at kiosk, or with…read morecash/change.

The CLEANEST laundromat I ever been to. Washable rugs and the dry cleaner wanted $200 to use their…read moreindustrial washer/dryer. I just did my own for $17.50! I'd give 10 stars if I could.

Great cleaners!…read more Friendly staff and timely service! Favorite cleaner in the area. The lady at the counter is so nice and goes above and beyond. Excellent customer service and quality dry cleaning! Always experienced timely service.

We have been going here for YEARS! Wonderful husband and wife team. They do not send out your…read moregarments. They clean them. Therefore they don't lose anything, they are cleaned and pressed to perfection. I once tried a cheaper place and they tore a shirt and lost a shirt. I won't take my dry cleaning or laundry any other place. Love Mr and Mrs Kim!

We just moved. I needed to do laundry, but I was just too tired. I called they came the next day…read more Clothing was clean and folded, best experience ever !

Five stars for this business. The turnaround is incredible. Accidentally left money in a pocket and…read moreit was returned in an envelope. That's honesty for you. My clothes were cleaned, folded and returned the next day. If I could give 10 stars I would.

5 stars. they now offer pick up and delivery thru their website www.thewashfactories.com…read moreas easy as ordering uber eats amazing!!

This place is fantastic! Always clean and so welcoming and really helpful! I HIGHLY recommend it!read more

This place does top notch dry cleaning for a reasonable price. The owners and people that work…read morethere are always extremely friendly and remember their customers. I am pretty sure that my entire family comes here to get their dry cleaning done. I brought in a black shirt that I needed to have done for a funeral that was absolutely and completely covered in my Australian Shepherd's hair. They had it looking brand new when I picked it up a couple days later. Thank you Hillcrest Cleaners for everything you do! I'm happy to have found my new regular dry cleaning spot.

Pinned my dress to the hanger when they gave it back. Also gave it back with several pulls and…read moremarks on the dress

We found DeKalb Pike Cleaners to be wonderful ! I had taken a long sleeve shirt in to have it made…read moreinto a short sleeve shirt - and the job was completed without any issues. My wife took in a pair of pants for alterations, and was charged $20 and told to come back at a specific date and time. When she went back, the lady gave her the clothing back, and there was a $5 bill taped to the hanger. She handed it to my wife, and said that the job was easier than she thought (It was a special material, and she thought it might be hard to work with). We won't deal with anyone else, as long as they are that honest !!

Very dishonest. When I brought silk shirt into cleaners to remove stain in upper front button area,…read moreshirt was thoroughly inspected by cleaner operator. Other than stains I brought to cleaner operator's attention, she found no further issues. On 11/28/16 I picked-up and paid for cleaning of the shirt. Once home, upon inspection of the shirt prior to wearing, we noticed that there were htwo holes in one of the sleeves.Upon returning to DeKalb Pike Cleaners to bring the damage to their attention, the cleaner operator insisted the shirt was not damaged when I picked it up after cleaning on 11/28/16. She claimed that the shirt was damaged after I picked it up from Dekalb Pike Cleaners.

I was searching for a great cleaners in the area and I have found the best!! The turn around was…read morevery fast and I told them no rush at all. The lady who is working in there is so sweet and kind and very helpful for any of your needs! I can't recommend them enough I picked up my last order today and dropped more off because of how good it is!

The website indicates hemming as a service. I read this in a review. I took pants to be hemmed &…read moretold this wasn't a service.

In my adjustment to living in the suburbs came living WITHOUT a washer and dryer - so the quest for…read morea laundromat became important. Then came the realization that I do not have the time, energy or stamina to sit at the laundromat while I wash clothes for 2 clotheshorse adults, linens, etc. And so, wash and fold was discovered. I had an absolutely stellar experience with dropping off my laundry. I dropped it off before work on morning -the woman who took it in was super nice, very efficient. Only took a couple of minutes. She asked if I had any stains she should look for; I asked her to wash the darks separately because of denim dye. I went back two days later, gave the nice woman $39 for 31lbs of laundry and... WOW. Everything was clean, smelled lovely, folded perfectly. She even separated our laundry into his-and-hers...and my jeans were organized by brand. The only downside is that the drop off/pick up days aren't ideal: Monday, Tuesday, Thursday (I think) from 7am-11am. They can do them same day, too. But that's a minor, minor inconvenience. I don't think I can afford wash and fold all the time, but for the days/weeks when you have run out of all your clean clothes (like buying new ones instead of going naked) - this is well worth it.

I lost 30 minutes with dryer number 26. I sat there waiting for my clothes to dry and then found…read moreout the machine never got hot so I had to repeat the whole thing over in another machine. How do I get my money back? There is no contact information at this place.. And then a man drying his clothes on a machine catty corner to mine did the same thing.. I felt bad for him as he didn't appear to have much money. I pray for him.. he should get a refund as well.