We had need for last minute rush dry cleaning for a pair of men's trousers. I never thought any…read morecleaners would be able to do the job this quickly. I called all around asking if any local cleaners could accommodate this overnight request. Of course, they were all saying "no." When I called First Blue Bell, the woman calmly said "yes!" I was a little bit nervous that I wouldn't get the trousers back in time, but they were ready when promised and they were nicely cleaned and pressed - looked great! Price was reasonable. The shop is clean. Service is friendly. Nice business!

I came to First Blue Bell initially to get my daughter's prom dress altered - a not insignificant…read moretask, given how much altering needed to be done and the little time to do it - and they came through in time and what I considered reasonable ($80 - huge alteration and complicated!). Friendly, family run business; seems everyone coming in is on a first name basis with the owners. I only use them occasionally for dry cleaning, but each time the garments were nicely done.

I would not recommend this dry cleaner. I brought my down jacket for cleaning, it is an expensive,…read morebranded jacket that clearly states it should be cleaned by a professional garment cleaning service. After I picked it up, the jacket was stretched out and no longer fit properly. When I tried to discuss the issue, the manager was rude, refused to listen, and made no attempt to resolve the problem or take responsibility. I have cleaned similar down jackets at other dry cleaners in a different state with excellent results. Branded jackets always come with proper care instructions, which were clearly not followed here. Very disappointing experience.

WARNING: Horrible Prom Dress Alterations!!!…read more I took my daughter's one-of-a-kind prom dress to Center Square Cleaners by accident and it was a horrible mistake. I thought CSC was Sarah Dressmaker but they are clearly not and they are inept at formal dress alterations, not to mention, they are egregiously overpriced. FIRST VISIT: I entered CSC thinking it was Sarah Dressmaker. It wasn't until my daughter had her dress on and the safety pins were marking the required alteration that I inquired about the business name. The woman told me Sarah Dressmaker was located behind CSC but assured me that she does many formal gown and prom dress alterations. My daughter's dress had one opaque layer and three layers of sheer tulle that required hemming. Total cost: $175. I was shocked at the price for this alteration but I thought that was the going rate. It wasn't until I called Sarah Dressmaker on the way home and asked her for a price to hem a four layer prom dress...her cost was between $60-100. SECOND VISIT: I returned to CSC one week later to pick up the dress. I wanted to be sure the hem was perfect before I left so I had my daughter try the dress on. I was horrified to see so many jagged, uneven edges that looked like a child cut the dress. The woman took a pair of scissors to the tulle in an attempt to correct the mess. There was also white chalk on the tulle that was never removed. I was told that they would fix the dress if I could leave it overnight. Before leaving, I inquired about the exorbitant cost for what was a extremely sub-par alteration. The owner said her prices are her prices and she doesn't price according to other cleaners. I asked two other cleaners in the area what they would charge for the same alteration and the highest price was $120. I asked the owner if she would reduce the price since I had to come back multiple times but she refused. Instead, she offered to make my daughter a mask using the extra material that was cut from the dress. She said she would only charge me $10 for this mask - this was supposed to be a significantly discount - but she failed to realized that there was a sign hanging in her store advertising custom special masks for $10. THIRD VISIT: I returned the following day to pick up the dress without my daughter. I was told everything was perfect but once I got home I noticed more jagged edges. I will never return to CSC!!!

Washing machine went down in the middle of my comforters. What a nice, clean and efficient spot…read morethis is!!! Was in and out in no time and really appreciate that this facility is in our area :)

I was here today after not coming here for a few yrs and omg!!! The place looks like a new owner…read moretook over and the racist old lady attendant is no longer lingering around and breathing down everyone's necks while they're trying to do their laundry. What a relief. I simply needed to wash some big comforters and was dreading have to put up with the tension but when I arrived the place was nice and clean and pleasant. No crabby attendant screaming at kids and commenting on the Spanish speaking families. Woohoo for the new owners or for whoever took over!!!!

Great cleaners!…read more Friendly staff and timely service! Favorite cleaner in the area. The lady at the counter is so nice and goes above and beyond. Excellent customer service and quality dry cleaning! Always experienced timely service.

We have been going here for YEARS! Wonderful husband and wife team. They do not send out your…read moregarments. They clean them. Therefore they don't lose anything, they are cleaned and pressed to perfection. I once tried a cheaper place and they tore a shirt and lost a shirt. I won't take my dry cleaning or laundry any other place. Love Mr and Mrs Kim!

Five stars for this business. The turnaround is incredible. Accidentally left money in a pocket and…read moreit was returned in an envelope. That's honesty for you. My clothes were cleaned, folded and returned the next day. If I could give 10 stars I would.

We just moved. I needed to do laundry, but I was just too tired. I called they came the next day…read more Clothing was clean and folded, best experience ever !

5 stars. they now offer pick up and delivery thru their website www.thewashfactories.com…read moreas easy as ordering uber eats amazing!!

I have been coming to the Wash Factory for years always clean and professional, today was a…read moredifferent story I had to wipe out the washer and the floor needed to be swept lint and hair clusters all over the floor The bathroom had no toilet paper , very disappointed. I have been recommending the wash factory to all my clients , I hope this is a one off experience

We found DeKalb Pike Cleaners to be wonderful ! I had taken a long sleeve shirt in to have it made…read moreinto a short sleeve shirt - and the job was completed without any issues. My wife took in a pair of pants for alterations, and was charged $20 and told to come back at a specific date and time. When she went back, the lady gave her the clothing back, and there was a $5 bill taped to the hanger. She handed it to my wife, and said that the job was easier than she thought (It was a special material, and she thought it might be hard to work with). We won't deal with anyone else, as long as they are that honest !!

Very dishonest. When I brought silk shirt into cleaners to remove stain in upper front button area,…read moreshirt was thoroughly inspected by cleaner operator. Other than stains I brought to cleaner operator's attention, she found no further issues. On 11/28/16 I picked-up and paid for cleaning of the shirt. Once home, upon inspection of the shirt prior to wearing, we noticed that there were htwo holes in one of the sleeves.Upon returning to DeKalb Pike Cleaners to bring the damage to their attention, the cleaner operator insisted the shirt was not damaged when I picked it up after cleaning on 11/28/16. She claimed that the shirt was damaged after I picked it up from Dekalb Pike Cleaners.

Highly recommend this business. I dropped off 2 suits and 2 dresses and they were done quickly and…read moreefficiently. 5 stars!

I brought a delicate white top here to be cleaned as a trial run as I saw they had good reviews…read more They did a great job with my top. I was charged $6.95 for it which was good My gripe is with the $10 minimum purchase requirement for card usage. Of course my purchase was not $10 and I did not have cash on me so I had to come back another day. It is 2018 this is very annoying and an inconvenient for your customers. I understand you do not want to pay whatever fee or percentage card usage requires but this is unacceptable. Also it states that they do wedding alterations. When I inquired about it I could not get a straight answer. First, I was told it would be very expensive and stated I understood that and then I was told the person was out indefinitely. Then it was they could do it but i would have to go to their home and then the answer changed again and I was told they won't be doing it for awhile. I won't be back.