David is AMAZING he is super thorough and friendly. He makes sure to let you know step by step what…read morehe's done and what to expect. Does regular maintenance as well. Great company.

Brody Bros does a great job with addressing rodent issues. Their boxes are strategically placed…read morewhere there will most likely be pest traffic. The results of their work will speak for itself: high quality, good value. However, I have an issue with their pricing model. Brody Bros pricing is subscription based. The fixed price in 2021 was $300; the monthly unit fee was $40 but moved up $50 over time. Now that my partner and I have moved and have changed address, they want us to pay $400. We have been Brody Bros customers for years and have given them approx. $3,000 over time by being loyal customers. That money is going to dry up if they don't remove the fixed fee for moving to a new location. This won't be a problem because there are highly qualified business substitutes in their market. My observations and opinions are my own perception. Brody Bros obviously has a platform to defend their position for pricing. However, I am motivated to give three stars over the pricing strategy because I think it is nasty work.

Came very quickly, gave useful information on expectations of mice behaviors, scheduled follow-ups…read moreat the same time; good value, will continue to use and recommend.

Luis deserves 6 stars. I submitted a detailed request for an estimate along with a photo of my…read moreissue. He responded promptly, his response wasn't some canned "why don't you give us your address and phone number so we can discuss this in further detail," and he offered a quote immediately. We were done by 9am on the next business day. Thank you Luis for not trying to lock me into a plan.

Shahid is ABSOLUTELY Amazing!!!!! Very friendly and always gives such amazing customer…read moreservice!!!!! He talked me through the process of exterminating the inside and outside of my house. Showed me every thing he did to keep my home safe from bugs and rodents.

They refuse to stop charging my credit card. I called and sent them an email back in March asking…read morethat service be cancelled at the end of the current term. Today, 3 months later, they renewed me and charged by credit card. I called to speak to them and they said they had no record of the email or the call and had already performed the service. Then, the agent says they sent reminder emails and text messages, which I never received and for which she could provide no evidence or dates. How silly! Will dispute with my credit card company and provide them the documentation.

I have been using Arterix for a little over a year now for pest controls services at my home nd…read morethey are highly recommended! Derek is great. He is friendly and very knowledgeable. I recently had service to address a reoccurring cockroach issue. Derek walked me through the process and provided pointers to address issues. Arterix is very responsive and are quick to get an appointment. Prices for their services are reasonable as well.

Cannot say enough positives about Derek @Arterix. Every time on schedule, does what he says he's…read moregoing to do, good-natured guy, and does the extra things, e.g., breaking down costs clearly, answering all questions.

I contacted Defend Pest Control based on the reviews here and thought I'd add my own, specifically…read morereflecting on his integrity in this situation. I live in an old historical part of Baltimore and came home to the lovely surprise of a thick swarm of flying ant-like insects all over the property. They were congregating around the old wood piles, so I was certain they were eating it and called up in a panic. (I had never dealt with a pest issue before and I was terrified at the thought of something possibly eating my recent purchase). So I called and he asked me to text him a few pictures. Turns out it was just citronella ants. (Generally harmless and definitely don't eat wood.) He could have easily taken me for a ride in my naivety, but he didn't. I'll take expertise, honesty, and integrity in a heartbeat. I'll also have him first in my recommendation list for others or in case I have an actual problem in the future.

Ed responded very quickly to my post, worked with my schedule and was able to come out within a few…read moredays, and had a good understanding of the issues we were having. After the treatment he had a suggestion for how we could treat our yard ourselves as well. He followed up by phone and is polite and gregarious. Would gladly use his company again

This is my go to company in Baltimore for pest control. The price is reasonable and they perform a…read morethorough inspection and extermination job. They follow up and return when necessary without charging additional fees. I recommend using this company for your pest control services!

Nate was responsive and communicative from the moment I first called. He was polite and took time…read moreto explain everything to me. His expertise is greatly appreciated.

Had to get a quote for my work, they made the process super easy. When they came out to tour, they…read morewere super professional & detailed. They explained clear services. We are signing up!

Jen is great (kind, responsive, and customer service-oriented), and the technicians were awesome!…read moreThey got rid of my silverfish and spider issue with just 2 services. Their cost was also reasonable! I would recommend!

Damien Spence came today 9-23-22 to put down bait traps to help with a mouse problem I am having in…read moremy home. It's not bad yet which is why I called before Fall comes and it gets real bad. Damien was so professional and able to answer all my questions and dispel some false info I held. We use Atlantic Peat for termite control and this is the first time using them for mice control. Thanks for your help!!'

T'y is a courteous nice guy. I didn't really want to kill the mice. I just want them out of the…read morehouse. Atlantic's blood thinner traps have to accomplished this in a couple of months. I'm hoping there is a better way.