Stopped in to see and test drive their selection of electric wheelchairs. The manager was helpful…read morein explaining the different features. The store has a wide selection of mobility devices and aids.

My grandmother is in town and we are renting a walker from this business. My mother was able to…read morecall and get a walker rented in advance for me to pick up ready for my grandmother's arrival. Easy process and the store associates were helpful. They have a wide range of items to rent and I am amazed how I stumbled upon this gem. Rented the walker for $35/week. I think it's a good price, I will follow up on the experience once the week is up and the item is returned. Overall so far so good

I received my CPAP machine a week ago and today went back to try a different mask. Both times,…read moreSkylar was so helpful, very nice and informative!! He is the best! 5 Stars!!!

I had to give a star to complete my review, I wish there was a minus option, This appears to be a…read moremoney grab. All about what your insurance will cover. I was having an allergic reaction to the masks that I was issued. I called the office about my allergic reaction, again to the second mask also. I was told I would get a call back from the Manager . NO CALL BACK. I had to call back again the next day. The Manager did not follow up. Instead of being concerned about my health, there telling me to contact Amazon to see if they have an option that I'm not allergic to and that in 30 days I can contact them, in others words we can bill your insurance again. Integrity Is Everything. ***. I had to call Preferred HomeCare ( MONEYGRAB ) again, because I kept getting emails and texts asking me to order supplies. I asked them do I have to reorder though your company.( I'm absolutely discussed by their lack of integrity) I was put-on hold, the person took my info, then told me " Yes, you have to order through us , and there will be no charge to you , because your Insurance will cover the supplies at 100 percent. This appears to be fraud and it is horrible to treat clients like this. I'm retired , so I got time.

One of the only local Ostomy supply providers in the Phoenix area. They really saved me when…read moresupplies didn't arrive by mail. Greg is a master in Customer service! Thank you and you will always have my business!

I just wanted to take a moment to say how AMAZING the owner Greg is. I was visiting my uncle, he…read morehad an emergency and we needed some supplies immediately. Greg got the order placed for us, extremely quickly. But to top it off he went above and beyond giving me the manufacturer number who could help figure out the problem of why we were going through them so quickly. AND.... he gave me the number to a support group also, to help with any future issues as well. He was kind. Courteous. And went above and beyond to help us. I feel like service this personal is very rare now days. Prices were also good.

We went into SW Medical with the intention of buying a new wheelchair because the one we were using…read morewas over 5 years old and had many issues. The service manager said he thought we didn't need a new chair because he could fix all the issues we were dealing with and they could do it on the spot if we wanted to wait. We did and he was right! The old chair is now just as good as it ever was. A big thanks to everyone there who were all so kind to offer help.

Will call Monday with measurements to complete my order/process. A woman provided support…read more Pleasant, sincere. Knowledgeable. Neat. Organized, gave a heads up on fee. I trust this is going to be good bc she could have guessed and didn't. Wanted exact numbers and that it will take about a week to receive this specific order. Id definitely recommend this business.

We were able to get a walker with a seat and with the help of Cecil, he was able to communicate…read morewith us so that our medical insurance would cover the cost! We had to get drs. diagnosis, prescription for this walker and he was the most helpful and knowledgeable person to talk with! We highly recommend this business!! Alton K.

We rented a knee scooter for my wife as she had broken her foot in a fall. Three days after…read moreacquiring scooter we had to return it because it was too rickety for my wife to use. It would wobble and almost fall over, and the handle was far too loose to use. We had rented it for a month with their assurances that it would work well. When we returned it we were denied any adjustment in the rent price. NONE Stay away...they don't seem to know how important customer service is.

Went in to look at what they have. Huge selection of scooters. Rental prices were decent. The…read moredownside is they have a bunch of barking Chihuahua. Everybody in the world hates barking little dogs. Especially Chihuahuas. Im a dog lover but it's a stretch to call a Chihuahua a dog. More like a large ugly mouse. Best just to do all business over the phone with these folks. They deliver.

Excellent service super friendly and knowledgeable staff. This is a small family-owned shop with…read moreexcellent customer service. Had them install a Bruno lift in the back of my truck for my mobility scooter. They were able to knock it out in one day and on budget. This was a used lift and most other shops wouldn't even touch the job but it's very evident they've been doing this for a long time. The install came out beautifully with minimum modifications to the truck. This is now my new scooter service / lift service repair facility. If you need your lift fixed or scooter fixed definitely choose them it's worth the drive wherever you are in the valley.

For years, I have used Valley Respiratory for my CPAP supplies. They have been responsive always…read moretexting me to select the proper items for my CPAP. I recommend them highly.

I was able to get a BIPAP machine and mask quickly and efficiently at the Mesa branch of Valley…read moreRespiratory and all of the people who I dealt with know their business, listen well, explain things well, and are all top notch. I do have a serious gripe about the way contacting customer service is handled and not being able to get through to get an answer about a promised mask swap order. Other comments here on yelp seem to indicate this is a common complaint, and I believe it should be an easy problem to fix.