We have used 540 Pest twice for rental properties. My experience with the person that came out to…read moredo the treatments, Joshua, was great both times. He was very professional and knowledgeable, explaining to me what he would be doing each time with detailed notes in our invoice. If I were basing my review on him, they would have received 5 stars. Unfortunately, after receiving a nasty phone call from the owner, we will never use this company again. We received a bill electronically with a payment due date being one month after services. I wrote a check a few days after receiving the invoice and put it in the mail. The owner, David called me a week after the service and asked why I hadn't paid yet. I explained to him that I had sent a check in the mail and that the due date on the invoice was still 3 weeks away and they should receive the payment with plenty of time before that date. He told me that I should pay with a credit card and that payments for one time treatment were due on the day of. I explained to him that I hadn't been told that and the date on the invoice didn't specify that either. I asked him what he would like me to do seeing as I wasn't late on the payment and it was in fact in the mail on the way to him. He told me to pay with a credit card. I explained to him that this wasn't an option at this time. He continued to harass me about payment and I told him we would talk if he hadn't received it by Monday. My husband called back to try to understand what the problem was and was immediately harassed about the payment, David telling him that we should have known payment was due upon service. All this being said, customer service is obviously not the owners strong suit and because of this, he lost our business.

I was so pleased with the service from this company. They were able to get me an appointment…read more quickly, arrived on time and were very professional. They even tracked the ant problem down to the edge of my property, not just around the house, and took care of it. David took the time to answer all my questions with regards to the spray and my pet. And their price was better than most in town. I am so happy with their service and will most assuredly use them again in the future. I've already recommended them to several friends as well.

I appreciated their prompt response to check out our invasion by moles! Nate explained what we…read moreneed to do and his price for the service was lower than what we paid another company over two years ago. So much for inflation. Noah will be here on Monday to start the process.

They knocked down my hornets nest, mud dob nest and cicada killer nests. Haven't had any spiders in…read morethe house as well. Being able to have them come out for free if I have an emergency is nice too.

Excellent service. Friendly and professional. Very knowledgeable. Looking forward to a pest free…read moresummer

From the owner: Palisade Pest Control takes the mission of defending our customers from pesky pests seriously. We…read morespecialize in residential and commercial services focusing on Termite Control, General Pest Control and Bed Bug Control in Northwest Arkansas, Southwest Missouri and Tulsa, Oklahoma. If you’re facing an unwanted invasion, reach out to us today—we’ll make sure your intruders are no more. Palisade Pest Control approaches each pest control service as a unique opportunity to work with our customers to solve whatever pest problem is at issue. We invest in the best talent and arm them with the proper tools, training and the best products on the market. Our experts are trained in proper pest protocol and have extensive customer service skills, whether on the phone or in the field.

Love this company! Came out for a tree spray as requested, but said it was not necessary and didn't…read morecharge for the unneeded service. He took a sample dissection of my weeping willow to send to UofA lab for disease analysis as one limb was clearly died. Thank you for honest, hardworking people in the world!

Very dependable service. Reasonable rates. I pre-pay at beginning of season and never have to think…read moreabout weeds or green lawn again.

I received a bill for renewal.. the bill states THEY COMPLETED the inspection of my home for my…read moreannual renewal. The inspection was done OVER A YEAR after the house burned down. Id think twice before trusting this company. They told me the bill was 'probably' automatically generated and they would let me know... Called me back told me I didn't owe anything but would I like to begin service at my new address.. ?!?!?!

We have used West for weed control the last several years, this year they have not showed up to do…read moreany spraying. I have called repeatedly and been told they would call back within the hour to arrange a time. I have never heard back from them on pertaining to an appointmen. Very disappointed in there lack of customer service and have cancelled services.

Been with them a year. Always had great service. Techs are very attentive. Have had a couple of…read morespecial treatments at no extra charge.

I'd give it less than one star if I could. Entire experience was one big headache. Plus, my bugs…read morewere not significantly different with or without the spraying. It started with a door to door solicitation for pest control. I was only a year into the house and the area, and thought I'd give them a try. I signed up for a quarterly service for outside spraying for a year, and they'd spray inside if needed. They tried to add on a mosquito spraying as well, and I said that I hadn't noticed any problem with mosquitos, even mowing my own lawn, so I'd pass. Unknown to me, they signed me up for that also, anyway. The guy I was working with had me sign his iPad a couple of times, and I got no copy of the contract. A few months later, I noticed I was being double billed, and I called customer service. They said I had signed the contract for both, and was obligated, but they'd give me the benefit of the doubt if I extended the regular service an additional quarter. After an extended conversation, and exhausted with the confrontation, I agreed. After talking with neighbors, I found another service that was more effective, and I thought I'd switch at the end of my contract. Then Rumble failed to show up for a quarterly visit. I called customer service to cancel the service immediately despite paying four extra monthly payments without service. I was told that I could cancel only if I paid an additional cancellation charge. Then they hung up on me promptly at 5pm, quitting time, without resolution to the issue. Don't know how they escape the BBB, but stay away from these scammers. Bad business model, bad product.