Justin was great. He did respond quickly and did installation professionally. Great value.read more

From the owner: My name is Justin Nimmo. Owner, Operator and Technician. I have been in this Appliance Repair…read morebusiness for 10 years now since 2015. I serve many clients in NWA including many hotels, Laundromats, Nursing Homes and also I do in-Home repairs. 100% I can't work with everyone, but I'd be happy to help you and your family or business. The advantage of using a smaller company is you usually get a better service tech. Better at taking on problems that others may want to shy away from. Better at communication, while knowing your specific problem. Better at working for you personally, also- Getting there on time and being accountable for "Everything appliance related Look forward to working with you :) Justin Nimmo -- Everything Appliance 4793803710

Excellent service Professional…read moreHonest Very knowledgeable about his business platform & Dependable

I do not know how this company had the reviews that it does. We called to schedule an appointment…read moretwo weeks before Thanksgiving. We had a date scheduled and then something came up they needed to reschedule. Ok no problem we rescheduled. Then I get a call from the dispatch lady named Merna and Stacy that we need to change again... ok at this point I was annoyed but... things happen. The night before service get a text confirming for another day. Called they said oh yeah we have a different day. At this point I'm annoyed they assured they could move it. She said the tech will message you when they are on the way.... Nope he said that was there job. Super nice guy he also said they were running into issues. I was asked to pay half now and the other half once the job was completed... they needed to order the part.... Ok no problem.... Similar situation to get the tech back out there. They don't accept cards only check.... Ok wrote the second check now it's January and February and they are stating that the lost the check or it may have cashed might not have but they can't track it........ At this point they do not have there stuff together. Do not use the services seems very suspicious. Going to report to the BBB

Lyle came out same day and showed up when he said he would, diagnosed the issue and was very honest…read morein his review. He explained the cost to fix and then gave me other options that would not make him money but he wanted to do what was best. I appreciated the honesty and will call again if I have any issues.

Justin came to our house on the same day less than an hour after I called him on a Saturday to look…read moreat our dryer that went out. He determined that the issue was likely the electrical system and that it would be handled by an electrician. He didn't even charge us for his time since there wasn't actually a problem with the dryer.

I had a washer that decided to quit working. So I called this place up and scheduled a time for…read morethem to come out. After about 15mins I had a control panel go out. Lucky me he had the part to fix it. Was very happy with the service and the price to get my washer fixed. Would recommend them to anyone.

Friendly, quick, and reasonably priced in my opinion. I highly recommend Al. he arrived on time,…read morecommunication was great as to when to expect him, and he cleaned up after himself.

Al is trustworthy, ethical, and an expert…read more In our economy, ethics are important when we invite people into our homes to fix issues. We had a concern with our dryer that could easily have been turned into a hundreds-of-dollar issue. He disassembled our dryer and found that the problem was pretty mundane. He easily fixed it and reassembled the dryer. He then explained what might have led to the issue and told us how to keep it from happening again. His price? Only his time, which was very fair. If you need help, I highly recommend him.

Multiple companies advised me to be cautious with A-Tech, including my warranty provider, and I…read moreshould've listened. Had to go to them as they were an authorized repair service under my extended warranty on our refrigerator. Called on a Monday, requested a early Friday morning appt. After two convo's with their office, was informed it was booked. Mid-week received a notice an earlier appt opened up. Called back, can't do, already rearranged my schedule for Fri, as requested that Monday. Was told I'd receive a "Robo" call the day before, never happened. Called 1st thing Fri to confirm our appt since a technician hadn't shown up. Office said "did you not receive a Robo call?" Nope, I did not. Can you tell me what time the technician is coming, I requested an AM appointment. Yes, your technician is coming between 11-2pm. That's not an AM appt., unless they show before noon, right? Wouldn't be a big deal, unfortunately, I'd ask and received confirmation from two of the three individuals I spoke to, and both confirmed that I was still scheduled from 8-10am. The point is simple, when you rearrange your entire week for a confirmed appt from 8-10, then you're informed the day of the appt that your tech "should arrive 11-2pm", without a call from their office (I had to call and follow up), it's extremely frustrating. When I told the office I couldn't do 11-2, the person on the phone began to get rude and said "that's our AM appointment slot." They then closed my claim, didn't tell me, and when I called my Warranty provider to share what was going on, even the provider apologized and mentioned they'd received several complaints, apologized, and recommended I call another repair company and to submit my bill & they would reimburse me as a result of the poor service from A-Tech. I called Mr. Appliance & was extremely impressed with their office and process. Just like they said, I received a text the day before my appointment, with a picture and introduction of the technician confirming my 8-10AM appointment. I then received another text & phone call, from Mr. Appliance the morning of, informing me the technician was on his way. The technician arrived at 8AM, as planned. He was extremely professional, used his own door mat on our porch (so not to dirty ours), and was done by 9ish. Extremely polite, clean, knowledgeable, and efficient. My recommendation, don't waste your time with A-Tech,. Call Mr. Appliance. You won't be disappointed! I learned the hard way. Hopefully, this will save you the frustration.

They charged us only one time the diagnostic charge to figure out what was wrong with our Samsung…read morerefrigerator. They came back three times for parts to try to get it to temperature inside the refrigerator even though the freezer was fine and they only charge for the part. Extremely professional came when they said they would, called ahead of time to say how far out they were and we're way out between Rogers and Eureka Springs on Highway 12. No mileage charge no additional fees just the parts charge. I believe our 11-year-old fridge was shot so we went ahead and bought a new one but extremely impressed and will use them and only them forever more.

Second time using Mr A. Took a couple of visits to get the right parts and ultimately get the dryer…read moreworking again, but they e delivered both times we've needed them!!!

Things the 2nd time we have used. Mr. Appliance. I have…read morerated them before and gave them 5 stars. The true test is can a business give the same exceptional service again. Mr Appliance did just that. From the online chat booking my appointment after hours on a Sunday to my texts and calls letting me know when my service person would arrive they deliver. Christian was out service tech and he is so conscientious about laying down a mat outside our door, using booties so he doesn't track in dirt, keeping the area he is working on clean and tidy. He is very knowledgeable about ovens and I appreciated him informing us about why we had our issue and how to avoid potential problems moving forward. I can not recommend this company enough . I only wish other companies would take a page from their service book. They are awesome in every aspect of their business and they deserve more than 5 stars!!!'

Called and said up front I needed a rush repair as my wife was going into the hospital for a major…read moresurgery. About 10 days later I get a technician who says he needs to order a belt for my dryer. Several weeks and many calls later I find out they still don't have the belt but are expecting it later in the week. However, they can't schedule me until the belt comes in. I cancel and go to Lowes and buy a new dryer which delivers the next day . They call while I'm in the middle of my purchase and say they found a belt and can repair my dryer the next day. Too late. They suddenly found the urgency I requested on my first call. Highly disappointed but I still got a bill and paid it. I should have been told when I first called that they don't do rush repairs. I would have been drying clothes at my home a month earlier.

This company is extremely honest. I have a house in Fayetteville that needed someone to look at a…read more5 y/o washing machine. I was a member of the Parent's page on FB for the UofA and they were recommended by several members. They did not disappoint. I appreciated their honesty on my repair and timely attention. Will use again and recommend this company.

Excellent efficient friendly and very reasonable service. I highly recommend. Will always comes…read morethrough!

From the owner: Locally owned and operated, Will’s Appliance Repair is proud to offer in home service of you major…read morehousehold appliances. Fast affordable service that you can count on. Servicing Huntsville, Arkansas and surrounding areas GO EAGLES!