The cost to come out to service was non refundable, but promised to come back to install a part…read morefor our icemaker. The girl on the phone was friendly, but when the servicemen came to install the part, it was the wrong part. He said he would be back in a few days..that was 3 weeks ago. Never heard back.

Took 3 weeks to fix a generic dishwasher, told us incorrect updates, and last but not least the…read morerepair tech Braden was very disrespectful to my wife. Definitely don't recommend.

Justin was awesome! Courteous, professional and knows his business. In and out in less than 30…read moreminutes. Fixed my Whirlpool dryer by replacing idler pulley, belt and roller bearings. Running whisper quiet and priced very reasonably!

Wanted washer used but a guarantee and not just from individual selling a machine they dont have a…read moreclue about. Who would know exactly condition of used washer? The repair guy !!! Called Justin. Bought older whirlpool washer, metal gears, heavy duty. Just what I wanted !! Fair price, delivery, set up, 30 day guarantee. Does what he says he will and when he says he will. And if anything goes wrong- hey already know a repair guy! Thanks, Justin!

The tech was on time, communicated well and resolved the issue quickly. I cannot ask for more than…read morethat.

Lyle came out same day and showed up when he said he would, diagnosed the issue and was very honest…read morein his review. He explained the cost to fix and then gave me other options that would not make him money but he wanted to do what was best. I appreciated the honesty and will call again if I have any issues.

Our refrigerator stopped cooling properly and 2 gentlemen came and assessed the situation. It was…read morefound that ice had built up around the fan motor (typical of Samsung) and they removed the ice with a steamer. Refer works great now. The guys were professional, courteous and pleasant. Would recommend using Action.

From the owner: At Action Appliance Installation, we believe in building lasting relationships with our customers…read morethrough exceptional service and support. Whether you're upgrading your kitchen, reovating your outdoor BBQ or settting up a new home, trust us to deliver a seemlees appliance installation experience.

Al is trustworthy, ethical, and an expert…read more In our economy, ethics are important when we invite people into our homes to fix issues. We had a concern with our dryer that could easily have been turned into a hundreds-of-dollar issue. He disassembled our dryer and found that the problem was pretty mundane. He easily fixed it and reassembled the dryer. He then explained what might have led to the issue and told us how to keep it from happening again. His price? Only his time, which was very fair. If you need help, I highly recommend him.

Very disappointing interaction -- communication went from helpful to hostile…read more I contacted Al's Appliance Repair about a refrigerator that wasn't getting any airflow into the refrigerator compartment. I sent pictures of the model number and the louvers, explained the issue, and initially had what I thought was a pretty good interaction with the repairman. He responded with troubleshooting questions and suggested a hard reset. I explained that I had already done that multiple times, including leaving the refrigerator unplugged for 24 hours to make sure any ice had melted. He then suggested that the control board was likely not sending power to the evaporator fan and offered to come out the next morning to diagnose it. So far, so good. I then asked a very basic question: "How much do you charge for the trip and diagnosis?" I didn't hear anything for the rest of the day or the following morning, so I sent a follow-up asking if he had seen my question. Several hours later, I received this response: "Sorry, but I don't allow people to waste my time. I asked you for your address not once but twice and nothing so I am out." Honestly, I was stunned by that response. There had been a misunderstanding. When we spoke on the phone, he asked generally where I lived. I told him west Bentonville, by the airport, and he said it would typically take him about 30 minutes to get there. When he subsequently asked for my address by text, I wanted to first establish what the service call and diagnostic fee would be before giving out my home address. That seems like a completely reasonable question to me. I certainly wasn't trying to waste his time. I was trying to become a paying customer and simply wanted to know what I would be paying before scheduling a service call. What really bothers me isn't that we didn't end up doing business. It's the unnecessary hostility toward a potential customer over what was clearly a simple misunderstanding. There was absolutely no reason for the interaction to go from professional and helpful to "I don't allow people to waste my time" simply because I asked about the price before providing my address. Ironically, I'm now glad I didn't schedule the appointment. If this is how a potential customer is treated before the technician has even arrived at the house, I don't have much confidence in how problems would be handled if something went wrong with the repair. I would strongly recommend getting a clear understanding of the service/diagnostic fee and expectations before providing your address or scheduling with this company. For me, this interaction was enough to take my business elsewhere.

I contacted Mr Appliance when my Home Warranty Service bailed on me again stating it would be over…read morea week to even get someone out to look at my LG dryer. I contacted Mr Appliance and they had someone out the next morning. The technician evaluated the problem and did have to order a kit for the repair. This was on Friday, the kit came in on Monday and the technician was at my home on Tuesday morning at 0800. The technician, Kye, had it fixed before 0900. All in all an awesome experience. I would highly recommend Mr. Appliance for any service, and if you can get Technician Kye for any repair, do so. He was great; very friendly, very conscientious, and made sure everything was fixed and in working condition prior to leaving. I highly recommend this company and Kye.

Had them out for a repair of my mother's refrigerator, which we bought about five years ago for…read morearound $500.. The repair involved replacing a starter relay ,which he had in his truck. He was done in about 30 minutes and charged $250 labor for a bill totaling $360. I had to track down the itemized invoice to find the cost breakdown and when I called to complain,I was told that was the set labor charge that Mr Appliance internally charges across all its businesses for this repair. In short, management response to me: firm and, in my opinion, unfair. We are taking our business elsewhere and recommend you do likewise.

Fabulous service, professional attitude and work ethic. Friendly, informative! Will definitely call…read moreagain!

I was nervous after reading that negative review, but it's from 3 years ago. I had a washer that…read morestopped working so I filed a claim with my home warranty. Sears (supposed to be a reputable name) took 3 weeks to get to get to me, and it was impossible to speak to a human being! ABC was reassigned to my claim on a Tuesday and they were here the very next day. Dason, the technician was early for the appointment which worked out better for me! He diagnosed the problem within minutes, and ordered the part right away. They called me as soon as it came in and had me in the schedule the next day. Guess what! Dason was early again! Took about 15 minutes and he was finished. I had a washer again! He even noticed that my dryer thing wasn't connected great to the vent, so he taped it back together for me. Everyone I spoke to in their office was friendly and responsive. Would recommend!

Had a great experience with Dependable Maytag when Mom's Kenmore washer quit. Got an an accurate…read morequote for the repair and the repair technician arrived as scheduled - he even called ahead to let us know he was on his way. Luke was very professional and efficient. I'll definitely use Dendable Maytag again.

Consistent good service and amazing communication with Darryl and Luke at Dependable Maytag here in…read moreFayetteville. Have used them for years for washer / dryer / stove repairs and purchases.