1. State Machinary & Equipment Sales

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    Kenner, LA

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    State Machinary & Equipment Sales

    3.0 (1 review)

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    6 years ago

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    Bryan Subaru

    Bryan Subaru

    (62 reviews)

    I hate buying cars. It's not my thing, and that's why I only do it about once a decade or so…read more However, I have to say that the Bryan Subaru experience was pretty top-notch and made everything quite easy for me. (And yes, I know that so much has changed since I last bought a car in 2014, so hang with this grandma for a bit, yeah?) First, almost everything you want to do in your car shopping anymore can be completed online. You can check out the inventory on hand, check out the pricing and any deals, and even get preapproval if that's what you want. So, when I went in, I had a game plan. I had checked the different inventories around the state and had a fairly good idea of what I was looking for in my new car. I sent a message saying when I was coming, and Greg told me he'd have what I was looking for ready. We went on the test drive (although I did forget to pick up my gift card), and then he patiently answered all my questions and showed me some different options (color, interior, etc.). I told him I would be back the next week, as I had a game plan of what I needed to do, and he said that was cool. He checked on me, but never had that jam-it-down-your-throat feeling as many salesmen do. I ended up running out of time trading in my old car, but one day later than promised, I was there and Greg got me what I wanted at the price I wanted to pay. I was in and out within two hours and have been driving happily ever since! Great experience at a great dealership!

    Sadly, Bryan Subaru, which used to be a trustworthy source for maintaining & repairing my…read moreCrosstrek, is now a place I'd rather avoid. Yes, their waiting room has more amenities than it used to have, like a children's playroom & better Wi-Fi, but they no longer offer transportation to & from the inner city, which is a big drawback if you need a time-eating repair. You might get lucky & get a friendly service agent. I was there a long time--they seem to have some. Unfortunately, Fate threw me to Richard, who was surly, uncommunicative, & shady. After their $10k+ "diagnosis"--be wary & ask questions at this point--I got no updates from him on my vehicle in the 6 hrs I sat there, & he disappeared until my car was ready. I was having some tire bolts replaced & installing 4 new tires. Their price on the bolts was fair; their price on the tires & installation was $200-300 more than the 2 other places I checked with who couldn't replace the bolts, so I coughed it up to do it all at once. They're under new management, & the atmosphere was strange--secretive & shady--when I wanted to lodge a complaint. My experience there was so unsettling, I will never buy another Subaru just so I don't have to deal with them again.

    Superior Van and Mobility - 2018 VMI Honda Pilot Handicap SUV

    Superior Van and Mobility

    (2 reviews)

    My Superior Van and Mobility Sales representative was Mitch Guillot and he guided me through a…read morepainless process of selecting a used handicap van from a National inventory list. He was helpful in all phases, including financing, inspecting, and the enormous amount of paperwork to complete the transaction. Mitch was always there to answer my many questions and provide advice when requested. I was so impressed with his attention to pleasing his customers I have recommended Superior to others I know in need of a van and will continue to do so. Allan Hebert

    My experience with this branch was a ripoff. After waiting a week for my appointment, I took my…read moremobility van in for repairs to the air bag lift system. After half an hour they told they couldn't repair the system they're licensed to fix. I can understand the difficulty in finding parts, but to charge $93 to tell me my system is unfixable was adding insult to injury. My Vantage system is great, but service for older models seems to have a shelf life of only 10 years. With a business dedicated to this mobility system I would have expected repairs were possible, even with an older model. I ended up taking my van to a custom shop who replaced the airbag system with leaf springs. They had some difficulty in sourcing parts too, but the difference is they put in the effort to look. I gladly spent $800 there, whereas I will always resent the $93 spent at Superior.

    State Machinary & Equipment Sales - car_dealers - Updated October 2026

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