We had windows and French doors installed 6 years ago with Arizona Window and Door Store. The…read moreFrench door needed a lock repair. Laurie and Megan in the office got right on it and Korey came out to repair the lock once the part arrived. Korey was thorough and completed the local replacement quickly. I appreciated Korey's professionalism and kindness. This company continues to com through as they advertise. Thank you!

I purchased 5 windows in August 2025. I was told that they would be replaced one window at a time…read moreto minimize dust. When the crew arrived to install the windows in November, they ripped all of the windows out at the same time. It was a cold and rainy day. Three of the five windows had defects and had to be replaced. (that took a couple of months). My window frames are a dark brown. They used black caulking and did a horrible job. The lines were not clean and I had black smudges on the walls that could not be completely removed. They sent out a caulking guy and he worked to make it look better. One of the windows that didn't need replacement had a scratched frame that they promised they would touch up. In February 2026 they wanted final payment. They promised they would order the touch-up paint for the frame and the job would be completed. It is now May 2026. No touch-up paint. No follow-up. I emailed them and told them that I was concerned that if I paid them they would not return. Unfortunately I was correct. Seems they didn't care. No response. The only part of the job that went well was the stucco guy, Ivan. He did a great job. My advice is to proceed with caution. I have other windows that I want to replace and was going to do it in phases with this company. Needless to say, I will not be using them.

We originally got a quote from Chris at Tracer a couple years back, but weren't ready to move…read moreforward on the project budget wise. We got great vibes from him then and knew we would want them to do the job when we had the funds. Very chill, not at all pushy. We called him back up a few months ago and he came back out to double check measurements and while understandably prices had rose somewhat, we felt he did everything he could to try and stay as close as possible to the original quote total. Seth and his crew came out and did the job over 2 days. They were on time, pleasant, clean, and did great work. Seth pointed out a flaw in a couple of the window panes and said he was submitting a claim to get replacement parts so they would be perfect (and honestly, we would have never even noticed the issue). Excellent attention to detail, couldn't recommend them more!

I've been in the market for new windows to replace the windows my house was built with (very thin…read morelate 80s single panes) and got three different quotes before I contacted Tracer Window. When Chris from Tracer came over I knew immediately he wasn't a typical sales guy telling me what I wanted to hear. I can smell b/s from a mile away and it does nothing but drive me to find someone else. Chris was objective and honest and gave me a good list of pros and cons and enough information to decided not to install a $10,000 three pane sliding glass door that I thought I was set on. That alone sold me that I could trust Tracer to do the job. The quote came out very fair and Chris gave me the confidence that they would be installed professionally and meticulously. I just had the windows installed and completed this week and couldn't be happier with the job. The team of window installers blew us away with their customer service and professionalism. They respected our property by taking great care to protect anything that might have got damaged during install, they ensured all their work space was spotless upon leaving and they didn't try to rush through the job to get it done it one day. On top of that they adjusted my patio door to swing more freely without me asking them and did it free of charge. Their work was meticulous, every joint and corner of the window trim inside and out was perfectly sealed and trimmed and they cleaned the windows leaving them spotless. Through the finish walkthrough they pointed out a very discrete scratch on a window pane that I wouldn't have ever seen and they insisted to take care of it through the Milgard warranty. Just another huge plus. To say the least I'm very thankful I hired Tracer Window and Door to take care of this big project. I would recommend them to anyone looking to replace their windows. I believe Tracer is a team of honest, hard working people that want to exceed 100% customer satisfaction.

Great work. Half the price of Anderson. My project was a wall removal reframe and installed door…read morewith window insert... Will definitely call them back again for the next project

Excellent service, I received every was promised prior to installation. No surprises, exceeded our…read moreexpectations. The entire team was professional. Thank you Mike, Manual, Tony and Vince for completing the addition of a sliding door.

Kyle was awesome! He was very quick to schedule an estimate. He was very friendly and…read moreknowledgeable with not only window choices but great suggestions on the types of windows to install. Overall he educated us on the whole process, their warranty (excellent warranty!), and the time to order, build (American made) and install was right on the money. Jimmy, the installer was very knowledgeable, friendly, and completed the install of all windows and 2 sliding glass doors. I highly recommend this business, in fact I've already recommended them to a few friends looking to do theirs.

Imperial Windows and Sunscreens just completed installation of eight Anlin Panoramic windows with…read moreG340 (blue tint) Cardinal glass. Kyle Lameyer was our salesman, and he was great, explaining all our options and we were able to customize how they opened. Nick & Shane were our installers, and they did an awesome job! It took just two days to install, and the guys left no debris behind, and were both very professional and friendly. We quoted four companies and while not the cheapest, we felt the quality was well worth the cost. We would definitely recommend Imperial Windows and Sunscreens.

Excellent job. We've had windows replaced on another home…read moreand they are great, but Cory's work was even better. Kachina did a better job from window wrapping/flashing(?) to amazing stucco matching, and cleanup. The scheduling from estimate to delivery/install and completion was great. Communication was consistent and billing and order detail was excellent with the online system. HIGHLY recommended from a detailed customer.

I had this contractor out to measure windows in October 2025. 8 weeks later they emailed me saying…read morethe windows were ready, I had paid $5000 as the down payment. I learned my HOA required one additional window to be replaced (entire sides of the house had to be done at a time). I asked them to come out and measure that additional window and collect payment. I called and emailed for weeks and the sales person finally got back asking if the owner got in touch with me. I am nearly 5 months in and I cannot get them to respond to email or phone calls and now have to chase them down through the credit card company. Stay away, I now see why they closed down their old business and started fresh last year.

Spectacular quality artistic work on fabrication of two gates. Expertly installed. Resolved the few…read moreissues to our delight. A very good price. Easy to deal with. Highly recommended.

Took some time to get done due to delays but in the end a good job. There were several material…read moredelays.

I ordered interior doors and I was asked to pay for them in full before I got the doors. Two weeks…read morelater I went to pick up the doors and it came with a frame. I told the salesman that I didn't want or need or order the frames I also said I ordered handles for the doors but he said that was not included. I told him to refund me the frames and get me a price on the handles. He told me the handles were the same price as the frames (hard to believe) I asked for a refund for the frames and they said all orders were final and no refunds are issued. They have terrible customer service UPDATE. After several bad reviews written on multiple sites I got a refund but the quality of the doors are not worth the money

The Door and Trim Store LLC is incredible! Their attention to detail during the consultation was…read moreamazing, and their customer service is second to none. They truly go above and beyond to make sure everything is perfect and professional. Highly recommend!

We had several window companies make presentations to replace 28 windows and three sliding doors in…read moreour house. We were still undecided when we received a call from Jake, the owner of Modern Resolution. He answered some questions we had from his sales rep's presentation and decided it would be best for him to see our house to respond to a couple of concerns we had. We did research and found that the Anlin windows he proposed were highly rated. Jake gave us a good price and we signed a contract. We had a very short delay in getting our windows installed due to the end of the year holidays. The install went well. It was very impressive how hard the installers worked. They were on time every day and were very careful of not damaging anything in our home, including the floor. Per Jake's recommendation, we had a combination of retrofit and new windows installed. The new windows required chopping out some stucco. After those windows were installed, new stucco was put on immediately. Modern Resolution had a great employee named Luis paint all of the new stucco. That was one of the reasons we went with Modern Resolution as most other window companies we spoke with said we were responsible for any painting required after the install. We had a couple of small issues, such as a bathroom screen missing. (it was found in the warehouse behind a box) but Jake always took care of those in a timely fashion. We were shocked how much outside noise was reduced by our new windows and sliders along with the utility savings! Also, it was surprising how nice the windows looked from the inside. If we would have known what a great job we would get from Modern Resolution, we would have replaced our windows much sooner! Thank you, Jake!

If you have interest in using this company, and would like an honest review, please reach out to me…read moredirectly at bryanaz@hotmail.com. We used them to replace our windows and doors at our home in Scottsdale. I'll share with you the good and BAD based on our experience. Giving them a 3 star based on window installation only. A year later and we are still dealing with an unsatisfactory resolution with the owner after being oversold and misled by his sales staff.

We purchased replacement window from K & J for our entire home…read more Very impressed with the installers, Misa and Ivan. Polite, kind & courteous, couldnt have better folks on the job. Abel the supervior stop by to make sure installation was going well. There was one hicup and it was taken care of. I highly recommend these folks when buying windows. Good people and Good price. We are very happy.

Sliding glass door replacement. Good quality. Professional. Prompt. Fair price. Sales person, Cody,…read morewas a pleasure to work with.

We built a new home and I had a consultation with my husband present. I already knew what I wanted…read moreinstalled but wanted to see fabric samples. She responded that she wouldn't do those types of blinds until we moved in and had furniture in the rooms. She then stated our neighborhood was too loud as other homes were being built. She told us she would email a price for a large window motorized Roman shade but she never did. Needless to say the meeting was a complete waste of time. I cannot believe what horrible customer care we received. I never received an email with swatches. Which would be exactly why you never heard a response. A business owner would normally follow up with an email, phone call or text with a customer after a week or so after an email ascended with no response. As a customer, you should respect when I say I know what I'm looking for and I want to see these color schemes and fabrics. So now you're saying, my husband was a liar about the comments you made about our neighborhood; that is very unprofessional.

Terrific experience with this family owned small business. they repaired two 25+ year old wood…read moreblinds for us - after we were told by another company that they could not be repaired. Casiana went out of her way to accommodate our timing needs. Communication was timely; no "upselling" or bait and switch. Just good service at a great prices. Could not be more satisfied.