I've been coming here for a while, but this will likely be my last visit…read more At checkout, their new payment system now prompts customers to leave a tip--for dry cleaning. Not for exceptional service, not for anything above and beyond--just for the standard service you're already paying for. It creates an awkward, pressured moment where you're expected to tip for something that has never traditionally involved tipping. That's not customer service--that's shifting the responsibility of paying employees onto customers. If prices need to go up, then raise prices. Be transparent about it. But adding a tip screen to a basic service transaction feels misleading and leaves a bad taste. There are plenty of other cleaners that don't put customers in this position, and I'll be taking my business to one of them. I'd strongly encourage the owner to rethink this approach if they value long-term customer relationships.

Best services I have ever had!!! Ms. Le was very helpful and gave me the best customer service!!! I…read morewill always use this business for my cleaning and recommend it to my family and friends

Overall, as far as washaterias go, this is okay. Well, and it's the only one in the Rockwall area…read more But, definitely could be much cleaner. The inside rims of the washing machines have hair and nasty-looking grime. I hate trusting my sheets and intimates to these washers. Would never use them for comforter type bedding. The detergent drawers are caked with the goopy residue of the detergent of previous users. Many of the machines are quite new, and if only they were properly cleaned, on a REGULAR basis, they would be great, and I would definitely give a much higher rating, probably 5 stars. But, the attendant just pushing dirt around the floors with a broom, and occasionally mopping is simply not the thorough cleaning that gives me confidence. I understand that cannot be a fun, desirable job, though it provides plenty of time for personal phone calls... Sure would be great if regular wiping of the machines could be coupled with those phone calls.

We were traveling by RV and needed to do laundry. Used Apple Maps to find this place…read more The lady that works here is VERY nice and keeps the place clean and running efficiently. Clean machines that work well.

Cleanest laundry mat I've found. Prices are great and dryers are extremely fast. I can get 7 loads…read moreof laundry done for less the $20 and in less than 2 hours. The people that work there are always helpful when needed. I've seen some complaints about the dryers but it never costs me more that $1.50 to dry a dryer containing 2 full loads of laundry. Of course weekends will always be busy and they close right at 10 which is very late in my opinion.

Don't wash your close on Sunday here it will be packed, you maybe able to wash your clothes but…read moredrying is risky because every dryer is took

The service is great ! The owners are pleasant and friendly . Tuesdays are discounted for dry…read morecleaning

Excellent service and very courteous front desk. I have used this cleaners/laundry for many years…read moreand they are consistently good. They have never lost anything nor failed to remove a stain I call to their attention!

These guys are aaaamazing.. Prices are beyond fair, it's the same for literally anywhere you can go…read morein Rockwall - BUT you get SO much more! They offer pickup and delivery for free?!? How awesome!!! Staff is always sublime, stupid helpful and kind and at any hour! Both of my king comforters (that I thought were ruined by my Thanos mongrel of a 2 year old, lol) came back even better than when they were new!! So glad I found you! You have my biz forever!!!

First time customer & I paid $181!! They charged me $11 per dress/kimono (these are normal wear…read morearound the house dresses) & $7 per shirt. This is appalling to rip someone off by charging this much. They don't even give you a ticket with your name on it or how many items you drop off so they can verify it's your clothes when you pick them up. THE WORST CLEANERS EVER!

Good value. Quick service. Easy invoice and payment system. Great communication via textread more

Wow such amazing service! I totally recommend doing laundry order here all the staff is sooo nice…read moreand Freindly!!! My clothes and stuffed animals came home smelling fresh and clean perfect for my vacation next week! Prices are reasonable! I would order from this place again once I get back from vacation! I recommend this place!!!

Excellent service and quality cleaning! I met the owner of this location and was very impressed…read morewith how invested he is to ensure his customers are satisfied with their services. It is very difficult in this day and age to find a quality dry cleaning service. Thank you for your attention to detail.

Excellent customer service. My clothes always come out perfect. Extra startch is actually extra…read morestarch here! Never have to wait past the pickup time they tell me! My only cleaners I trust!

Great service, quick turnaround, drive through window and kind employees! I would definitely…read morerecommend them.

Coming here for a little less than a year. Never had any issues and hard to find quick turnaround…read moreservice nowadays.

My family has used Freeman's Cleaners for a number of years. Their company has always offered…read moreexcellent service to my family with a great value. Freeman's Cleaners has a pick up and delivery service that has been used by my retired mother who lives in our community. Thank you Freeman's Cleaners (Mr. and Mrs. Song and staff) for your excellent service. Sincerely, Randy Rhew Farmers Insurance Agency 214-865-9260 2255 Ridge Rd # 218 Rockwall Texas 75087

I was charged $28 dollars to dry clean a dress. The dress wasn't a ball gown dress or anything like…read morethat. It was just a regular lien dress. $28 to dry clean one dress is highway robbery. I would never go back here for any services again.

They do a really good job and their prices are not completely ridiculous! They have also done minor…read morealterations and putting on buttons for a few dollars more (literally like $2 or $3), and we always get our clothes back on time. Service very good. This place is my new go-to!

Excellent service, helpful and nice staff. They fold arms across fronts of shirts so they don't get…read morewrinkled. They even package ("box") shirts for travel. I've had several items with alterations. Again, excellent work. Will never use another dry cleaner!