Needed to get a triptych framed. I have never done custom framing before, was a little…read moreapprehensive, however the owner was very nice and was accepting of my budget restraints. The finished frames look better than we thought they would. Definitely take anything you need framed here first.

As I read through the other reviews I see that I'm not the first to run across Ms. Maryann's…read more(owner) nasty attitude. I had been saving up a visit to this art store as a treat to myself, because as an artist, to finally find an art store near home (La Grange), well, let's just say I was excited to find a local business with which to spend my money. With Blicks more than 15 miles away, I thought I'd hit the jackpot. WRONG. I walk in and was accosted by the owner. Maryann: "What's up"? Can you imagine my face? Imagine, shock, amazement...stopped in my tracks. Who greets a customer like this? Furthermore, do I know you? That you feel you can dismissively ask me, "what's up"? As if I'm interrupting you. OK, you know I'm thinking happy, happy--joy, joy when I arrived and she just BLEW THAT FEELING the moment I walked in the door! Me: (trying to recover and remember why I came) I'm looking for some art paper. Maryann: Bristol board? Me: Yes. But in tan or grey or brown. Maryann: That's not Bristol board. Me: (Thinking....ok.....so, what do you have?) The whole time, I'm still standing by the door because basically, she's working on framing (because I guess that's her bread and butter). And her back is to me. So I try again to explain what I want because she literally hasn't welcomed me or invited me to browse her store. And maybe I'm still a little in shock, so my feet are stuck. LOL But I'm looking around and I see mostly FRAMES. About 1/5 of the store is art supplies. When she finally decides to show me what paper she has, its in a cube, low on the floor. Each bundle wrapped in some old yellowed plastic with handwritten prices. So she points to the floor and says, this is what I have you can look through it. And she walks away. OK......So I get down on my knees and start looking. First trying to lift each packet of 24x28 paper, then deciding that's not going to work, and I don't want to ruin any paper. So, I bring out each packet, look at it, stack it beside me and go to the next one. Next thing I know, she's back again, standing 4 feet away asking, "Can I help you"? (asked in a way that I knew she meant the exact opposite) I look up at her thinking, wtf? But I say, "in what way"? She hesitates and then.... Maryann: Well, I'm pretty sure I don't have what you want. I'm thinking, wait a minute, what? Who says that to a customer? So, needless to say, I'm DONE with this whole scene, so I start putting the stuff back. Maryann: I'll put it back. Me: No I'll do it. Maryann: No, because you're putting it in wrong, the prices have to face out. I almost just threw the paper willy-nilly across the floor, but I didn't. I turned the blasted paper around so the prices faced out. So basically, she just came out from whatever the hell she was doing (instead of serving her ONE customer) to interfere with me going through her old ass paper because she didn't want the task of having to return it to its bin! When I was done, I started to say, "Wow, I'm really disappointed in my experience here". But I didn't get to finish because Miss Maryann said, "Well, I don't get a lot of requests for brown paper". That was it, I was out! OMG, this woman and her attitude! It's absolutely no surprise to me that her store was absolutely EMPTY. Typically my fellow creatives are friendly, curious and some may be introverted, but they're polite. Not this one. ARTISTS stay away from this hole in the wall. Pull up your big girl panties or jockeys and drive out to Blick's, Michaels or even Joann's Fabrics where customers are #1. Concordia University Chicago art department, this place is a big NO!

Great people with a sense of great invites and stationary given the history of this…read moremultigenerational family business. Always a pleasure to work with them.

Fitzgerald's is my first choice for high-quality cards, journals, pens, and stationery! Colleen…read morealso does amazing design work for cards! I'm so glad I decided to support a local business and get holiday cards here. They are beautiful, every time.

Love the frame shop! Sam was amazing, answered all our questions and truly made us feel welcomed!…read moreThank you so much! We'll be back very soon!

TL:DR - Local framing spot that is taking COVID seriously. They really provide great high quality…read morepieces that always look great. They really emphasize the importance of customer service and have been really helpful in helping my design my piece, even if I come in with almost no idea of how I want something framed. To me their prices are a tad higher than what I was expecting to pay, but given the high quality work they do and how easy they make the entire process, this place provides great value if you need something framed. ---------------------------------------------------------------- I've had two experiences with the Frame Shop across its Bridgeport and Lincoln Park location and there have been some common themes that I think does a good job representing the values and aspects of framing that this place is trying to do well. What I really do appreciate about the Frameshop is how serious they're taking covid. Each location is only open a few days a week and people only come in by appointment only. Not only does this reduce the number of people around me but it gives me individual attention when it comes to getting inspiration in terms of how to set up my framed piece. Every time I've been, the person working has had a mask on as well, and there is plenty of hand sanitizers. The other thing I've noticed across my experiences, is their focus on quality framing and customer service. I am honestly a novice when it comes to framing, but even then, I always really appreciate and am impressed by the finished product. Like when I get my pieces back, I always think "Damn, this is really nice" and it makes me feel like I have my sh*t together as an adult. It's like putting on a nice suit, you automatically feel like a million bucks, even if half my wardrobe is gym shorts and t-shirts. In terms of customer service, I had a terrible first experience at Lincoln Park, but the frame shop reached out to me and let me know they had already taken steps to address some of the issues I had previously experienced, even before I gave my feedback. I am glad I gave them another shot, and I truly believe that my second experience is more representative of what you can expect based on how genuinely apologetic they were and based on other reviews. Going in the second time, I just had a few pieces from my wedding I wanted framed as an anniversary gift. I had nothing in mind of how it would go together or how it would look. Cole helped me and made the whole process really easy. He took what few ideas I had, filled in some blanks, and within 15 min we had outlined the piece and I was super happy with it. That process could not have been easier. I still do get some sticker shock when it comes to the price. Compared to what I had in mind, we're still within the same ballpark, but still higher than what I thought I was going to pay going in. But to be fair, I'm basing this off prices in my hometown, and have never gone anywhere else in Chicago, as some of the other reviewers seem to have, and found the Frame Shop to be cheaper. But given the quality of the final product, the amazing customer service, and the eye for design the workers have, you're still going to get great overall value when come to the Frame Shop.

Thom! He was kind, patient, and oh so helpful! I watched this sofa for a week in person and on…read moreline. He Rocks! 10 Stars!

This is a very nice furniture consignment shop. They do have some nice pieces that I thought were…read moreunique and you won't find just anywhere. The prices do drop somewhat, over time but depends if you want to risk waiting and not getting that special piece you really want. It's definitely worth taking a look and hopefully you leave with a special treasure piece. I did find a nice TV stand. Good price.

Looking for a frame to compliment a print is a tedious chore as there are so many places in Chicago…read moreto choose from. I was able to find Prints Unlimited and Jill was able to narrow down my selection like a puzzle sorting out different color mattes and frames. Jill was able to quote me a price minus a check-in discount (under $600) which made this final product come to life. The final product was mention to take 3 weeks but after 2 weeks, I got the call to come pick the print up. I am glad Prints Unlimited made this process easy and the price was very affordable. Highly recommend Prints Unlimited to anyone who is trying to match a print to frame.

I had the most incredible experience getting five pieces custom framed and even snagged a sixth…read moreright from the showroom! Jill is absolutely amazing! She walked me through every step of the framing process, from picking the perfect frame style to choosing the ideal matting size and figuring out the best placement in my home. I never felt rushed; she was so patient and attentive, making the whole experience a blast! Honestly, I could have easily spent the entire afternoon with her--time flew by! I couldn't wait to return, and I brought back even more items, including a blanket (though I had to hit pause because of a vacation coming up). I've used Print Unlimitd in the past, and I'm back because I was just so thrilled with the quality! Plus, Jill gave me the pricing on the spot, and I truly felt like I scored a fantastic deal. You really do get what you pay for, so I can't wait to go back again and again!

We came in to get a novel piece we picked up in Mexico framed. They took the time to listen to our…read moreneeds, make suggestions, explain their rationale, ask more questions. While we ran out of time on our first visit, we checked out a few more places in town and knew they were going to be our best deal and easiest to work with. Indeed, they made it so easy the second time we came in to make a decision. We were really impressed with their knowledge of all aspects of the framing process, willingness to work with us and ultimately be satisfied with what we picked out. They were great communicators along the way and delivered it this afternoon. We couldn't be happier!

We are absolutely over the moon with the beautiful work Paul and Jude did to create a memorial…read moreframe for my mother to honor my dad, who recently passed. Exceptional customer care, too! Thank you both for your kindness and compassion, as I was a bit emotional when I dropped off the materials. My mom loves her gift. It was ready in just over two weeks. It came in under the price point I needed to stick to as I'm on a budget, so that was awesome. I will definitely return with more frame projects. So grateful!

Great local business. Friendly staff. What could be better for toddler moms than an art store like…read morethis?!

Definitely my kind of spot. Heaven for mixed media artists or artsy crafty people looking for a…read moredeal and/ or random arts supplies. Probably best for those open to anything, because if you're looking for something specific, you may hit the mother lode or be disappointed.

I brought a baby sweater there to get our brands logo embroidered as a gift. Martha was AMAZING and…read moreso beyond kind. She finished the project so much faster than anticipated because I told her the due date was quickly approaching. When I was shocked at the speed, she said "I wanted to make sure it was ready before the baby got here". Strangely enough, we have 4 pregnant coworkers and I will be back to get sweaters made for all of them!

Fast service. Excellent embroidery, can't beat the price for school shirts. Will def be back.read more