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    Starr Heating & Cooling

    4.2 (5 reviews)
    Open • 7:00 am - 9:00 pm

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    7 years ago

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    8 years ago

    Our heater stopped working recently and the owner Byrant checked and fixed it for us within 20 minutes. Highly recommend!

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    8 years ago

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    Got Watts Electric Solar & HVAC

    Got Watts Electric Solar & HVAC

    (315 reviews)

    Got Watts installed two phases of solar panels on my roof, 67 panels in total. The job was massive,…read morethe price was fair, and the follow up service was excellent. There were hardware glitches after installation, but the Got Watts team reliably spotted them - without me realizing there was even an issue - and sent teams out to ensure my equipment worked as promised. Years later I noticed some leaks through my roof where some phase 2 panels were installed. I notified Got Watts and they sent large crews to my home to rectify the issue over several days. This was no small fix. They probably spent vastly more to rectify the leaks than they did to install the panels to begin with. No one likes to have problems with an install. But, it means a lot for a contractor to honor their commitment and spend vast sums to honor their warranty, and their word, to their customer. I've had "good companies" make promises they wouldn't honor once the initial check cleared. Got Watts was true to their word and treated me in a dignified manner that is rare these days. I would unreservedly recommend the good people at their firm. Special thanks to Sam Moore and Daniel Harrold for their excellent service.

    It was a pleasure working with Adrian and Bill to go through the process of getting solar installed…read moreon our home with Got Watts. They were genuinely interested in helping us understand the process and addressed all our questions and concerns up front with honesty and integrity. Kudos to the entire Got Watts team, from Joe for the site survey to Tim and his install teams and Marc for the final inspection/walkthrough and Mallory, Jenn, and Lindsay in the office. The team kept in constant communications throughout the entire process. The install team did excellent work to make sure everything looked good and functioned correctly. They were exceptional in their craftsmanship to install the system and went the extra mile to minimize any changes to the outside appearance of our home (almost an invisible installation!) We are 100% happy we chose Got Watts for our Solar and Battery solution!

    Roofmasters - new roof on home

    Roofmasters

    (192 reviews)

    I requested an estimate and it was scheduled right away. I received the written estimate within a…read morefew days. They answered my questions quickly and updated me with their findings as repairs were made.

    We Received 4 quotes from different roof companies and ultimately chose RoofMasters. They were not…read morethe cheapest however their level of service, communication, workmanship, knowledge, and level of attention to detail is what you are paying for, and we're so glad that we went over all the details and not just the price when choosing. Our roof Foreman Omar was fantastic. He went above and beyond to give us installation expectations and was able to communicate potential work order changes needed to bring our roof up to code. Omar also went above and beyond to work with helping clean up our neighbor's yard. There was windy weather that blew some of our material into their yard which didn't go unnoticed. We didn't know this till after roof completion and our neighbors were impressed by the thoughtfulness of the guys working. Our project Manager Johnathan was also a great source of help through this process and was very understanding and sympathetic to our unfortunate unknowns that needed to be fixed. From start to finish he was able to walk us through the difficult navigation of cost and what absolutely needed to be fixed right. He was direct, knowledgeable, and able to work through the hard conversations with us as owners and we greatly appreciated all the help we received. We received an all new roof, gutters, downspouts, and lots of wood work to bring everything up to code. We were impressed with all of their work from start to finish and extremely impressed with the finished results.

    Sunlight Electri-Cal Solutions - Franklin certified

    Sunlight Electri-Cal Solutions

    (83 reviews)

    I'm a bit late in writing this as our system was installed last Oct 2025 but wanted to give a big…read moreshout out to Sunlight Electrical. My mom and I couldn't be happier with the service we were provided from start to finish. We contacted the business in late July of last year to see about installing a solar system on our home before the end of the year. Within in days, Alessandro was here to meet us in person and provided us with a comprehensive breakdown for solar options and pricing. We loved that we were treated like actual people instead of a number in a queue. Given that there was a slight backlog of jobs they had to work through we were assured that we would have our system fully installed and activated before the end of the year, which we did! It was great working with Nick who was our onsite rep and Juan was always available to answer any questions we had by phone (of which I had many). Despite the number of times I called, he was always patient with me and provided detailed answers that gave me a better picture of our installation and how our system would operate moving forward. I can't say enough about how amazing the whole process was. Looking at our electrical bills right now and we're in awe of all of the savings we're getting, which validates our decision to purposefully oversize our system. If and when we decide to install a car charging station in our home we're definitely going back to Sunlight!

    I can't say enough good things about Carlos Gomez from Sunlight Electri-Cal Solutions…read more I've been working on a non-standard solar setup using an EcoFlow Delta Pro Ultra X and EcoFlow Smart Home Panel 3, and finding a contractor who truly understood this type of system was incredibly difficult. I spoke with many contractors, and almost all of them sent salespeople who gave generic answers or tried to push cookie-cutter solutions that clearly didn't fit my setup. Carlos was completely different. From the moment he arrived, it was clear he wasn't a salesperson -- he's an engineer, and it shows. He took the time to deeply understand my system, reviewed actual spec sheets on the spot, and immediately identified issues that other contractors completely missed. Multiple companies told me Hyundai panels would work fine. Carlos checked the amperage limits, applied proper safety margin calculations, and clearly explained why those panels would not work with my EcoFlow system -- saving me from a costly mistake. He also walked me through: Proper panel selection within voltage and amperage limits Safe string configurations and series wiring How to maximize roof space while staying within code Permitting requirements I hadn't been told about before On top of that, Carlos identified critical code and safety requirements that no one else mentioned: Bollards required in the garage to protect battery units Correct battery placement to maintain required clearance from doors and entrances Heat detector requirements for battery installations in a garage These are all things that would have caused inspection failures later -- and Carlos caught them immediately. He spent well over an hour with me, climbed onto my roof to check for obstructions, inspected battery placement, reviewed wiring paths, and answered every question in detail without ever rushing me. What truly sealed the deal was how efficient and transparent the pricing process was. Carlos was able to turn around a detailed quote very quickly, and when I received it, I was honestly surprised -- it was a significant amount lower than every other quote I received, even though his evaluation was by far the most thorough. Given everything: His technical expertise The level of detail and care The ability to integrate with my existing system The fast turnaround And the much better pricing Choosing Sunlight Electri-Cal Solutions was a complete no-brainer. Carlos is knowledgeable, meticulous, honest, and genuinely passionate about doing things the right way. After meeting him, I completely understand why this company has such strong Yelp reviews. If you're in the Bay Area and need electrical or solar work done the right way, especially for a non-standard or custom system, I highly recommend Carlos and the team at Sunlight Electri-Cal Solutions.

    Diablo Solar & Electrical Services - Even our youngest solar installation technicians love their job at Diablo Solar!

    Diablo Solar & Electrical Services

    (294 reviews)

    Diablo Solar & Electrical Services put in our pool solar panels in 1999 and they have serviced them…read moresince then. Theses panels have done an incredible job of heating our pool throughout the years, thanks to Diablo Solar maintaining them. Recently we had to replace our roof. Diablo Solar worked closely with us to take the panels off and put them back on right before and right after our roof was replaced. The crew did an amazing job! They were super polite, friendly, knowledgeable, professional and considerate. Zach, Gary and Joe took the panels off. They carefully placed them in our yard and did not damage a single piece. Zach and Julian put the panels back on our roof perfectly. They look beautiful and are again heating our pool flawlessly. They helped to make our roof replacement so much easier and I truly appreciated their hard work. I would highly recommend Diablo Solar Services!

    Update: The services…read moresenior leader called to discuss the issues. He was very polite and professional. He also shared the depth of the challenges with the company that manufactured our panels. We agreed to fix the system by excluding the impacted panels. I offered to pay the one hour of labor that would he have been expected (as I simply wanted to system to work and felt this was fair). They arrived promptly and made the fix. Since then the system has been working fine. I suggested some changes to their customer service model as all of these issues could have been easily avoided. I appreciated his call and rapid response.

    Solar Optimum Benicia

    Solar Optimum Benicia

    (44 reviews)

    I thought I would leave feedback after having solar installed in 2022 by Solar Optimum here in the…read moreeast bay. Solar optimum offered me Panasonic solar panels with a warranty guarantee from Panasonic which essentially guaranteed that as long as Solar optimum or any other certified installer installed our system that even if Solar Optimum were to go out of business, Panasonic would pick up the workmanship and product warranty for 25 years - this was something that no other company I reached out too could offer and to me made it clear that I wanted to go with Solar Optimum. After install Panasonic did send me a warranty certificate warranting the panels should Solar Optimum go out of business. The system works well. In its first year it significantly outperformed the estimated production by about 3MWH and YTD it will soon pass the production estimate for the entire 2024 year. There were two big issues when working with Solar Optimum - communication was brutal and would constantly be a back and forth of unanswered emails, non returned phone calls, and overall poor communication. The second issue was after install the installers drilled holes too deep and through my ceiling drywall and coordinating the install team to come out and fix it wasn't easy and took longer than it should have - when they finally came out to patch my drywall they smeared over some putty in the 8-10 holes, didn't paint it and didn't try and match the patches with my roofs texture leaving that responsibility with me. However because they're a smaller company there are far less mark ups compared to other solar companies and the price was far more competitive than any other company I cross shopped with an outstanding Panasonic backed warranty.

    Prepare to overpay and feel overvalued if you make the mistake of becoming one of their customers…read more Read BBB complaints about bait and switch tactics that are common practice here before you do business with these incompetent people. Not one of my complaints were responded to. Extremely poor communication over the full year it took them to complete my project. I wish someone had warned me. Find a local contractor and skip these middle men!

    Simply Solar - Solar panel installation in Sonoma County

    Simply Solar

    (157 reviews)

    Simply Solar installed our system (18 panels, 2 Powerwalls) 4 months ago, and everything has been…read moregreat so far. Before Simply Solar, I had been looking for nearly a year, and had gone through the estimate process with 6 different vendors (both local and national). It felt like I was dealing with the worst auto salesman. Slimy, expensive, impatient, unprofessional... it sucked. I found David Frank and Simply Solar on a local parent group discussion where basically *everyone* recommended them. I remained skeptical, but set up a call anyway. Best decision ever. They're not the very cheapest, but they're close. And the whole crew just made me feel at ease every step of the way. Shop around, but definitely include David and crew when getting quotes.

    Update: After some back and forth with the COO of Simply Solar, he finally agreed to uphold the…read moreterms of our original contract and do the removal / reinstall at no cost, per the terms of the signed agreement. We have contacted them requesting a date to reinstall the panels, but have not heard back. Our roof was completed on 9/20, and we are now waiting for the reinstall date to be scheduled. As the timeline for our roof was known when we first requested the removal / reinstall, we are at a loss as to why we are having to wait 5-6 weeks to have the panels put back up on our roof. At this time, they sit stacked on our deck, with the rails piled off to the side. Thankfully we have space to accommodate all of the parts, (the rails are 30 feet long and a tripping hazard). We hope that the parts will not be damaged during the almost 2 months they will be sitting on the ground, assuming the work is done in the next 3 weeks. We still have not been told a date for the reinstall of the panels. This is now costing us money in lost solar energy.

    Northern Pacific Power Systems - We're very proud to announce that Northern Pacific Power Systems was voted the best solar company of Sonoma County in the Press Democrat.

    Northern Pacific Power Systems

    (107 reviews)

    It's done! For us , it had been a little longer project than…read moreanticipated based on our home. But it's done! Thank you to Dan Moran, our project manager, who was always available whenever I called with answers or solutions. Dan has a very calm demeanor and an easy flow in explaining different processes and how the system and the app work. I really appreciated Juan Carlos, our electrician. In addition to upgrading our panel, he had to do a couple of hole patches in our wood siding , which is out of his general scope of work , but did a nice job at it. Juan was very thorough and I appreciated his cleanup when he was done.There was no scraps of wire, electric tape, nothing left on the ground, which was very much appreciated. And as a side note, there are four houses on our street who have used Northern Pacific Power for their solar needs. Which I would think in itself, is a pretty good recommendation.

    Five stars for the installation -- outstanding project manager and crew: responsive, punctual,…read moreprofessional, top-quality work. One star for the sales process. When we raised concerns, I believe the salesperson my partner dealt with wanted to make things right, but sales leadership stepped in, dismissed our concerns as unfounded, and offered nothing. Those concerns were (and still are): 1) Sketchy contract execution. NPP offers a 5-year prepaid lease in partnership with Balto Energy. It lets homeowners offset installation costs because the leasing company collects a 30% federal tax credit (no longer available to homeowners) and, in NPP's words, "monetizes that tax credit over 5 years." The contract was executed by sending the DocuSign to just one partner, with all owners lumped onto a single signature line -- one person signing on behalf of the other. For a married couple in California, that's legally questionable under community property law, given a) the encumbrances placed on jointly owned property, and b) no power of attorney authorizing one spouse to sign for the other. I never saw the agreement until installation was underway. 2) Misleading claims. My partner was told, verbally and in writing, that we'd "own the system outright" at the end of the 5-year term. In truth, the contract contains only vague language about a fair-market-value buyout, with no detail on how to initiate it or who to contact at end of lease. We've had zero contact with Balto through this entire process -- only NPP -- yet NPP's sales director told us they have no role in the lease agreement once it's signed. In other words, they don't stand behind the product they sell. Don't be like us -- do your diligence (especially if you're over 65 and new to solar leases), verify every claim against the actual contract language, and make sure all owners review and sign every agreement.

    Starr Heating & Cooling - hvac - Updated October 2026

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