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    Starlite Lanes

    3.5 (11 reviews)
    Closed 12:00 pm - 10:00 PM

    Services - Starlite Lanes

    Bartending services

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    1 year ago

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    5 years ago

    Fun place for family to relax, laught and enjoy bowling. Good snack bar friendly atmosphere.

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    4 years ago

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    4 years ago

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    6 years ago

    Great food and great people and the place looks amazing after the remodel! They have excellent protocols for covid to keep everyone safe!

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    5 years ago

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    7 years ago

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    14 years ago

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    8 years ago

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    12 years ago

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    Chinook Winds Casino Resort - Sportsbook area

    Chinook Winds Casino Resort

    (374 reviews)

    I recently went for the second time ever and the first time post pandemic. It has changed from…read morewhat I remember but isn't totally terrible. The good: I like that they have designated smoking machines that help keep the majority of the floor clear and lower smoke. As someone with allergies, this is a HUGE improvement. I also like that they had free soft drinks and teas available at all times, I do not remember this being a feature at other casinos I've visited. Every staff member we interacted with was nice, polite, and helpful. We were there in the evening (11pm or so) and there were still plenty of options for food available. There were MANY machines to choose from, along with table games. The not so great: I hate that there is no buffet! I loved the old buffet they used to offer but it seems that went away during pandemic times. There was also not a lot of seating for the sit down dining options like the sandwich shop or taco bar. It would be helpful if there were cleaning supplies, even wet wipes, so that people can wipe down the tables before sitting down. We had to use water and napkins, which weren't the most sturdy but worked in a pinch.

    My husband and I recently visited Chinook Winds Casino Resort for the first time while traveling…read morethrough the area on our way to medical appointments. The property itself is beautiful, and we were genuinely excited to experience everything it had to offer. Unfortunately, our interaction with one employee, the pit boss named Lolly, completely overshadowed what could have been a wonderful first visit. We were directed by the casino cage/cashier to speak with Lolly regarding guest incentives and whether any fees or promotional offers were available. We frequently visit casinos throughout the country and have received similar accommodations elsewhere, so we simply wanted to ask what was available. The cage staff specifically told us that Lolly was the person we needed to speak with. From the moment we approached her, she made it abundantly clear that she didn't want to talk to us. Rather than greeting us or taking a few moments to answer our questions, she appeared eager to rush us away and treated us as though we were an inconvenience. While I completely understand that every casino has different policies and that the answer to our request could have been "no," there is a respectful and professional way to communicate that. Unfortunately, that was not our experience. What was especially disappointing was hearing her describe Chinook Winds as "just a small tiny casino" that couldn't offer very much to guests. That statement diminished the very property she represents. This is a beautiful casino and resort, and its employees should be proud ambassadors for it, not leave guests with the impression that it has little to offer. I truly hope I never have another interaction with someone who feels entitled to treat people with the level of rudeness we experienced. I wouldn't send my worst enemy to engage with someone like Lolly. Her attitude created an unnecessarily negative experience and reflected poorly on an otherwise beautiful property. That said, I also believe exceptional employees deserve to be recognized, because several members of your staff completely restored our faith in the customer service at Chinook Winds. Danielle, who paid one of our jackpots, was absolutely wonderful. She was kind, thoughtful, personable, and made us feel genuinely welcomed. Heather was another standout employee. Her positive energy was contagious as she walked the casino floor. She cheered us on during bonuses and celebrated with other guests who were winning. You could tell she truly enjoys her job, and that enthusiasm made the casino more fun for everyone around her. I also want to recognize Dianna, who was working at the floor bar. She was incredibly warm, compassionate, and sincere from the very beginning--even before I shared that we were simply passing through on our way to medical appointments for my husband. After learning why we were traveling, every time we walked by she would smile and say she hoped everything went well with my husband's doctors and that we would win big that night. Those weren't rehearsed customer service comments--they felt genuine, caring, and heartfelt. Danielle, Heather, and Dianna are exactly the kind of employees every organization hopes to have. They went above and beyond simply doing their jobs--they made people feel welcomed, appreciated, and valued. They are outstanding representatives of Chinook Winds and the reason we left with at least some positive memories despite our unfortunate interaction with Lolly. I sincerely hope management recognizes the incredible work of Danielle, Heather, and Dianna while also addressing the level of customer service we experienced with Lolly. One employee should never have the ability to tarnish the reputation of an otherwise beautiful resort, especially when so many others are working so hard to create a welcoming experience.

    Starlite Lanes - bowling - Updated August 2026

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