Very clean and professional. Got me in and out quick. Thank you Anna or Ann (sorry, forgot)read more

Clean and friendly environment. All the staff are wonderful and professional. I usually go for a…read morepedicure with gel polish. Polish lasts forever and the staff always make sure the shape, polish, etc is exactly what I want. Going back for a mani today!!

Amazing service. Julie did a fantastic job on my pedicure…read more Called last minute and they got us right in.

I've been coming to Hi5 Nails and Spa consistently for the past 3 years, and every experience has…read morebeen amazing! Everyone on the staff is so kind, welcoming, and talented. They always do an incredible job and pay close attention to detail, making sure I leave happy every time. The salon is clean, relaxing, and has such a great atmosphere. You can truly tell they care about their clients and the quality of their work. I highly recommend Hi5 to anyone looking for beautiful nails and a great experience!

Don't go. I went for my first time and didn't deliver and promised and MADE an APPOINTMENT to make…read moregood today 4/9/25. After showing them I had an appointment for today at 9:30 am they didn't show appointment and ask me to leave. They are fraudulent business. I'm reporting them right now. Poor service!!!!! I wouldn't give them any rating.

I was a walk-in appointment and they said the schedule was full. They booked me for 30 min later…read moreand called me right on time. I was so happy that they got me in. I had Michael who did an exceptional job on my pedicure and manicure. He took his time, was very friendly, and overall a professional nail technician. I can't wait to go back. Thanks Lucent for making this first time customer super happy!!

Being new to the area, it's difficult to find some services, one being a new nail salon. I usually…read morejust get a pedicure and for a mani, I like just the tech to clean my cuticles and buff nails. You'd think it be simple. I called A+ Nail for an appointment, the gentleman I spoke to and I agreed on 1:30pm. I showed up a few minutes late. Upon arrival there were four or five technicians working on people, so they sat me down at pedi chair and this is where the problem started...I waited a good 5-8 mins before someone came to start pedi. Once pedi began, I was again to wait for a different tech to come finish pedi and paint my nails. While waiting, I observed a tech taking care of two people at the same time. ?!?!?! I'm totally confused why they'd do something like this. I feel they take on too many people for the amount of techs they have. I would not go back, just wasn't a good fit for me.

Everything was amazing been coming here for years. They never disappoint. The owners are incredibleread more

Great experience every time! Clean, friendly, prompt and great selection of nail polish.read more

Disappointed, came in with my friend for a pedicure on a Monday very slow only one other person…read moregetting their nails done when we walked in. The pedicure felt rushed not like they cared. The massage if you would call it that, pretty much slapped a small about of lotion on rubbed it around less than 2 mins. Asked to PAY for a longer message told me they can't do that, and another worked chimed in and said I should go get a full body massage. Crazy if you ask me. Anyway don't waste your money.

Today was a disaster!! Complete rush job!! During my pedicure the lady cut my toe, I have polish on…read moreoutside of my toe nails, she clipped my cuticles and everything looks HORRIBLE. The gentleman I had before cleaned them up or so I thought until I got outside. He did my manicure with shellac polish and it looks horrible. I will not be back! Added photos of my horrible experience.

I always stop in when I'm in town and need my nails, feet and eye brows done... thanks for always…read moregetting me in and out with such excellent service.

Best in Lansing . Sweet couple that run the place ( by themselves ) . Never a bad experienceread more

On a positive note, they have a lot of different polishes, powders and treatments available. that's…read morewhere the positive ends. They did an OK job on my fingernails but they're underfiled and still rough around the edges and there is excess powder residue even after washing my hands with the brush. I was told there were three options for pedicure. I chose the middle one, being upgraded with extra massage time, a scrub and a hot towel. The extra massage ended up being the time it took to put lotion on and for two legs, the time was exactly 38 seconds total! I was shocked. That's not an exaggeration, I stopwatch timed it because I wanted to compare it to other places I've been. There was no foot massage at all. I wanted shellac but he said it wasn't a good idea because of my toenails were "thin" so I went with regular polish and it's on my cuticles and is thinner in some places. The ineffective scrub left excess skin still on my feet. I paid $45 for this. It looks no better than when I came in. I questioned the length of massage and appearance of the nail polish and was dismissed because they were busy with other people. I took the pictures while sitting in the nail salon so there's no questioning that this was their freshly done mess. While I was waiting for the terribly done regular polish to dry, another client called in and said she was canceling due to having tested positive for Covid yesterday and they told her they were going to be out of town next week and she could come in later in the week if she felt better. That's not how it works, you're contagious for at least a week. So they're wide-open for taking appointments for confirmed Covid cases and then traveling to other states to spread it. I just moved here and was hoping this could be my spot since it's so close to my house but I'll never come back.