VIP nail is conveniently located in Meridian Crossing plaza. Starbucks is right next door so if you enjoy a bev with your pedi, it's super convenient. Upon entering you will notice the open floor plan and tasteful decor. I am always warmly greeted by someone although there is a kiosk near the reception desk for self check in. You should also know ahead of time that the prices quoted are if you're paying in cash. There is a service fee for paying with card. I always enjoy my time with my nail tech, she is always friendly and professional. Everything is organized and well cared for. I have no complaints about the pedicures/manicures/waxing services, as those are my regular selections. read more

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I came in on July 1st for a pedi. I had Mary doing my nails. I asked for a basic pedi - just normal polish. She asked me if I wanted shellac, I told her no. She asked me again, and I said no. At the end, I was charged for shellac when I told her twice that I did not want it. She was also very rude. She mumbled under her mask when talking to me, so I had to ask her to repeat herself and she'd get angry. I am extremely disappointed in my service, as I did not get what I asked for (I am a college student and don't get my nails done often) and I felt embarrassed for not understanding what she said. Also, when I used to receive dip for my fingernails, my nail tech would file the sides of my nails so hard that I left with cuts on each side of my fingers from the file. They would bleed and hurt for the next week. read more

They just want to get your nails done as fast as possible, and they don't care about quality. I got dip with tips and the base looked awful, each nail had bubbles, were different shapes and when I corrected the person doing my nails they got visibly annoyed. If I'm paying over 70$ to get my nails done, you'd think it would be reasonable for me to expect good nails, but apparently I can't expect that. read more

My nail tech Mary was a little rude. I can overlook that but my nails... That was the worst gel manicure I've ever had In my life. My nails were lumpy and polish on the skin. When I returned to show them my nails Mary asks "what did you do? She "fix" them. It went from horrible to bad. read more

I've gotten a few sets done at this nail bar. Each visit was disappointing as I often had to wait at least 15 past my reservation. Staff were always rude and short with me. They had me bouncing between people during one visit often. As for the quality of my nails. their dip is not strong and won't last long. This set I have pictured was my breaking point. These are my French nails after 5 days where you can see my natural nail through the base color. This was after I asked for a darker pink base but was ignored. The lady also cut my cuticles and under my nail bed in multiple different spots. Causing lasting pain for multiple days. Will not be going back. read more

VIP Nail Bar - Nail Salons Near Me - Okemos, Michigan

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VIP pedi with Mary was excellent!! Pampering at its finest!! Perfect French gel polish. She is a perfectionist in the best way. Exfoliation, massage, hot rock, wax, more massage, love her!!! I'll be back! read more

I was overdue for a pedi so I went in and needed remnants of previous gel pedicure removed from my big toes. I just wanted regular nail polish put on - not another gel pedicure. Met a friend there so we were talking. Next thing I realize she's putting gel on my nails. I told her no, multiple times and she wasn't understanding. I was frustrated so I told her to just finish. Next thing I know she's taking off the polish. She still charged me full price for pedicure and I ended up leaving with no polish. So, $35 to have gel removed from two toes. read more

Probably the worst nail experience I've ever had. I'm in town for the weekend so this is my first experience here. I was supposed to be with Jimmy, who seemed very nice and personable. I waited for him at his station about 5 ish minutes, then someone asked if they could switch my tech (bc a customer came in after me and switched her service that she originally made her appt for). I said fine bc I had never been there and didn't know anyone. They told me to wait at a new station. After a few minutes, a woman sat down at the station and didn't say anything to me. After about 1 minute of no eye contact or any conversation, I told her I had a last minute engagement shoot tonight and proceeded to tell her what I wanted. She asked what color I wanted, I told her something neutral with rounded nails. I asked her opinion on a few selections and she didn't respond, she just stared at me. I asked again about what she thought and she didn't respond (I'm pretty sure she understood what I was asking). Then I showed her some photos on my phone and asked her if she had any suggestions that may be similar to those, she said "I don't look at photos, just pick a color." Then I asked if my finance could sit on the empty chair next to me (the whole row was empty). She said no bc there could be someone who needs an appt. He left to go wait in the car and she said he could come back and sit on the chair behind me but I was over it at that point. I was between two colors so I asked her if I could see what each color looks like on my nails against my skin. She said "no, I'm not putting it on, just look at the bottle." Then she hurt me with the nail file. Her work was just fine with some air bubbles and one nail had a big dent in the polish. I regret giving her any tip at all. I wish I would have asked for a new nail tech. Unfortunately I didn't get her name, but I think we sat at the first station on the left against the wall. I witnessed other interactions between customers and other nail techs and they seemed ok-- I think I just got a horrendous nail tech and human. read more

Great place! Jimmy does an amazing job on acrylics! I have been looking for a nail salon and finally found one! read more

VIP Nail Bar - Fill with gel color! - Nail Salons Near Me - Okemos, Michigan

Got dip from here and it's some of the worst dip I have ever gotten. Super chunky, not smooth, and pieces of dirty stuck in the top coat. I saw the reviews were good but I would not recommend this place. Booked an appointment online with someone who had promising reviews and they paired me with a random person who I did not choose. I really tried to like this place given I live up here now but there are no good nail salons in east Lansing, gonna have to drive home anytime I wanna get my nails done from now on. read more

VIP Nail Bar - Chunky uneven dip - Nail Salons Near Me - Okemos, Michigan

I walked in for a basic manicure. It was the WORST one I've ever had. The man that did my manicure did not cut the dry skin or hang nails around my nails but yank them out. Also instead of pushing my cuticles back he used a sanding tool to remove them along with a significant layer of my nails. It was a rush job to get me in and out with as a little effort as possible. Save your money and find a better quality nail salon than this one. It shouldn't be hard to find one. The bar was set very low. Attached is a picture of my nail growing out and the ridge of where it was filed down. read more

VIP Nail Bar - Nail growing back in and where it filed away - Nail Salons Near Me - Okemos, Michigan

I just want to say that the customer service at this salon is impeccable. After my last visit (which really wasn't that bad), the owner and another employee reached out to me personally to rectify my previous experience and even followed up with me months later. I was and still am impressed at their dedication to making their customers happy, and for that reason alone, I will continue to recommend this shop to others. They are still going above and beyond with COVID precautions- wiping chairs down after customers, changing gloves after cleaning, shields at each station, etc. I feel very safe coming here. Amy did my nails this time. She was a joy to have and did amazing on my nails I also got a gel pedi for the first time that also came out well. Thank you for a great experience and for your amazing customer service, VIP! read more

VIP Nail Bar - Nail Salons Near Me - Okemos, Michigan

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I think this may be one of the few times in which I had my nails done correctly. I had an appointment for a dip manicure. The nail tech took her time and did so many things that I had to question all previous experiences. It is quiet and social distancing is maintained. The environment is very serene. Staff are patient as you choose your colors and their is none of the shaming that I have experienced in other places. I will be patronizing them as long as the service continues to be this way read more

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I've been coming here ever since they opened last year, the place is always clean and follows the Covid protocol. All of their nail techs are experienced and does a great job. Amy is my primary technician and she never let me down, her work is superb and I always get a good compliment. Today, is beyond amazing, my holiday themed nail art is simply the best!!! I love the snowflake! Thanks Amy. read more

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Wow! This is the best place to get dipping powder nails that I've ever visited. I'm SO impressed! The salon is beautiful. Very clean, very comfortable. I arrived early for my appointment and was struck by how professional it was. Not the rushed feeling so many nail salons have. Every technician was so attentive with their customers, and the customers all looked relaxed and happy. Even the way they display the color choices is better than I've ever seen. Kim was my technician today. She was very friendly and thorough. I've been getting dipping powder nails for the past 7 years. Kim used techniques today that I've never seen before but made so much sense! Removal of my old nails was much more quick and efficient. My new nails are so beautiful, strong, and perfectly shaped. I'm so impressed! I have a favorite place back in my home state of Oregon, but I wish I lived here because this is by far the most perfect my nails have ever looked. I saw a couple other negative Yelp reviews based on the salon's preference for cash. Yeah, so? Every salon I've ever visited prefers cash! There is a clear sign that indicates a 4% service charge for using a card. As a fellow small business owner, I understand the need for this. Besides, the price for dipping powder nails at this salon is $5-15 less expensive than the salons back home, is a total bargain. If you are lucky enough to live nearby, this should be your nail salon. Kim, thank you for my beautiful nails! I'll visit you again the next time I'm in town. read more

I came here for a shellac manicure today and was told that my nail design isn't possible (I asked for a celestial star design that would easily fit on my nails) and was cut on most of my fingers while my cuticles were being trimmed back. While shaping my nails the tech only used a file (that's fine) but left the ends thin, uneven and SHARP. While inspecting my nails before leaving a nail had a dog hair under my top coat on two nails and literal bumps on most of my nails. When asking to have it fixed the tech said and I quote "it's not that big of a deal. I can't even see it, why do you need it fixed" she only fixed it because I stayed in her chair and waited for it to be fixed. After paying for my nails she seemed annoyed to give me change (I paid in cash and needed change to tip). Safe to say I will not be coming back and will be going to a new salon tomorrow to have my nails fixed. read more

This place does a great job with dip. Every time I go in they have a large selection of colors and my nails last for weeks. I give this place four stars because they will make you wait (like 10-15 minutes) even when you have an appointment. It is worth it though! Whenever I am in the mud Michigan area this is my go to for my nails. read more

worst nail place ive ever been to 3 of my nails fell off 3 days after getting them done. and the guy doing my nails couldn't do any designs or anything like that so It took me about 10mins just to figure out what I wanted before we could start. I had gotten acrylics and the stuff was all over my nails it was over my nails and lead to all of them lifting up. It was very nice inside and had good reviews so I was hoping for better results. read more

Amazing service and they never disappoints! Malie is superb. The salon is well maintained and they take great care of their customers. I'll be back in 2-3 weeks for another nail dip. read more

VIP Nail Bar - Nail Salons Near Me - Okemos, Michigan

I get my nails done by Maile. I get so many compliments on them!! She is the best!! I do the dip and it last 4 weeks. I highly recommend them!! read more

VIP Nail Bar - My nails - Nail Salons Near Me - Okemos, Michigan

I am in LOVE with this place. 1. I made my appointment online same day! 2. This place is GORGEOUS and clean and not your typical nail salon 3. My nail look fabulous and Mai took her time and paid so much attention to detail (which is the most important part) My best friend got a pedicure from Amy and said she loved it. Their pedicures are customized in house and are all natural. We've been looking for "our salon" and have tried almost all of them in Lansing and surrounding area but never found one that we were pleased with. We ironically went to another salon earlier that day for a full set for my friend and a pedicure for myself and they didn't have time for my full set and her pedicure so we tried this place as well. We're so sad we didn't just do all our services here but we will next time! Mai even fixed my friends nails that were crooked. A++ this place is amazing and a new hidden gem. Also pricing is pretty spot on with other places. So for the quality of service it's a great deal and price. :) read more

VIP Nail Bar - Nail Salons Near Me - Okemos, Michigan

Covid aside everything was terrible. Worst nail experience I have ever had. This was my second time coming in and the nail technician only gave 2 options. 1. Acrylic 2. Dip After only telling me about getting a full set (the most expensive option), I indicated that I was new to the experience and wasn't sure of all the options she made no point to get to explain the nail process or the difference between the options. There is NO place in the store telling what their prices or services are. During the service I told the nail tech (Amy) that I thought the nails looked thick and chunky and she told me that it was the way it supposed to look that way and later when I gave feedback on the service she told me I had consented to the service while it was happening. Overall Amy is a terrible nail tech without any consideration for explaining or fixing the mistakes she makes. If you want to waste money then this is your place. To top it off I was asked if I was born in America! read more

VIP Nail Bar - Nail - Nail Salons Near Me - Okemos, Michigan

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Let me just start by saying this place is so clean, very well sanitized, and they are taking the best covid precautions out of any salon I have been to in the last six months. Employees are so kind and want to give you the best experience. However, I have to leave this review because of an accident that happened last weekend. I was getting my nails soaked off and a metal piece with rounded small spikes was used on my natural nail with the electric drill causing a hole in the middle of my nail down to my skin. I'm not writing this review to shame anyone for the accident because I know accidents can happen. In fact, they were extremely helpful when cleaning the wound and very nice and did not expect a payment after the incident. So thank you for that! I just wanted to make it known that there's no reasons to use this metal piece on nails-- acrylic, dip, gel, or not-- it's doing a lot of damage. I've had acrylics for over 8 years and never once have seen this tool be used. The regular brown file that is used to rough up nails is fine, but if you see them using a piece like this, I would advise asking them not to use it. If my nail grows back, I will be asking for no tools to be used on my nails going forward, as it can all be done still by using a plain old nail file. read more

VIP Nail Bar - Nail Salons Near Me - Okemos, Michigan

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I typically see Amy and she does an amazing job! I'm very picky on the shape of my nails and she does it perfectly. Photos speaks for itself! I recommend. read more

VIP Nail Bar - Nail Salons Near Me - Okemos, Michigan

The man who did my pedicure made me feel like crap when I didn't have cash but I did have a card to pay. They have apparently large fees for charging cards but do not let you know up front, and proceed to make you feel shitty for not have cash to pay instead of card. Not a lot of people have cash. Especially going in to get their nails done. "Merry Christmas to you too" is what he has to me as I inserted my card into their machine. lol ok. read more

specifically requested a regular polish, NOT a gel. They not only gave me a gel polish but did a poor job - when it was done it looked like there was already at least a 2-week growth. Very unhappy - will not return. read more

I have mixed feelings about this nail salon. I had a great experience myself with Amy. She was amazing. But my friend left in tears. She didn't get anything she wanted and was left feeling like they didn't care and didn't want to fix it. read more

VIP Nail Bar - Nail Salons Near Me - Okemos, Michigan

I'm a senior citizen who came in with my adult niece. I got my nails done and she got a pedicure and nails done. I was finished first and my nieces manicurist was still doing her pedicure. The manicurist put me in a pedicure chair and turned on the massager. I didn't ask to be put in the chair. When the manicurist moved my niece to do her nails the owner of the salon came over to me telling me to get out off the chair it's for pedicures only. There were at least 7 empty chairs. He embarrassed me greatly. Now every time I look at my nails I will be reminded of this incident. I have spent a lot of money at this salon and give great tips. I will never go there again. read more

It was my first time getting dip nails and they did an amazing job! Definitely will be going back!

This is the best place in Lansing/East Lansing to get your nails done. They do an amazing job! The place is beautiful and clean. I wouldn't go anywhere else! I got the powered gel and it looks fantastic! read more

VIP Nail Bar - Nail Salons Near Me - Okemos, Michigan

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This place was very clean and the staff was so friendly!! I called 30 mins before my appointment time to set an appointment and the receptionist was accommodating. I received the volcano pedicure and it was beyond relaxing! If I'm ever in the area, I'll 100% be back!! read more

VIP Nail Bar - Pedicure chairs - Nail Salons Near Me - Okemos, Michigan

I've come a few times now with my fiancé. I just do a pedicure while she gets all of it. Always so relaxing and they do an excellent job on both of us. So nice and enjoyable for me and her. We'll be coming here as long as we live around here! read more

I decided to get up this morning and I wanted to do something for myself, so I called and they got me in this morning and I was so lucky. I got a pedi and dip manicure and this was my first time being here and I know it won't be my last. I finally found a great place for mani and pedis and I'm so happy. Kim did my nails and did a great job, Jackie did my toes and I have never felt so welcomed. I was treated with so much respect and I couldn't stop laughing while holding conversation with Jackie. It was truly the best experience I've had in the longest time and I will forever be a customer here. Thank you! read more

The space is beautiful, but there are tons more chairs than staff.....I don't understand why they have so much more equipment than staff. I've been here three times. The first 2 were as walk-ins and they accommodated me. The third time I was told to come back another time - they didn't even offer when. I would have waited a half an hour or came back in an hour - but that wasn't offered. They really want people to use their online scheduler - but, it's super user unfriendly. In order to make a reservation you must select the nail technician, then you are allowed to select the services and date. But if your tech isn't working on the date you want, you have to start ALL OVER. Insane. I don't know the techs, let me pick my date and time first. Finally, their menu is ridiculous - you cant just order a pedicure. You have to choose from several options and it's a bit much. I don't know how to get a manicure w a dip application. If I go again, I'll try to figure that out. When I had my dip nails done the tech only filed my cuticles and applied the dip. I didn't get a nail soak or massage or cuticle oil or anything. read more

While the building is beautiful, my nails are not. I made an appointment about a week ago with Lily for a gel manicure and a "volcano" pedicure. They were particularly busy today I guess- they have a lot more chairs than people working. Lily was running about 15 min late so I waited. I get bad because she ended up sending away a couple little girls that wanted their nails painted because I had an appointment (after she already did the mom's nails). As I was there, they constantly had to turn away walk ins. So Lily sells me on trying the dip. It's a color I like, it's nice, but none of it was a manicure. She drilled off my cuticles, but that's it. She didn't ask me if I wanted them shorter (I play a string instrument so I wear them short) and she filed many of them crooked and my left thumb into a point. When I asked her to fix the point on my left thumb to match my right, she made it into a slightly rounder point. On the website they advertise completely single use equipment. I can assure you that the dremmel head was not clean, the sanding block was not clean and the file was dirty. She even had me on the same towel as the woman before me. As a result, she got hot pink on my pastel purple nails and she had to redo an entire nail. My nails are crooked and bumpy. Luckily I can fix these with a file (though I shouldn't have to). Pedicure is much better. My appointment was with lily for both, but I got passed off to Amy for my pedicure. This was the first time I was asked my opinion on anything. Amy asked me if the water temp was okay and if I wanted anything to drink. My pedicure turned out much better. Amy used what look to be autoclaved tools and a single use pumice stone. Considering this is what I came for, I was much happier. I got the volcano which included a fizzy soak, extra scrubs, lotions and the hottest towels in the world. Also, hot stones! I always get regular polish on my toes so it's nothing special. But Amy continually asked me if the temperature was okay and stuff like that. I definitely appreciated that aspect. So, in the end, this place has potential to be great if they staffed it to where they weren't rushed. I would probably feel differently if I walked in but I didn't, I had an appointment. Side note: lily ended up doing a pedicure while I had mine and made another woman scream/bleed... Twice... read more

The place is nicely designed. They do not have enough people working. I have tried this place three times (all with appointments), and I had to wait 15-30 minutes each visit. Just recently got a pedicure and she scrub the side of my foot so hard I asked her to stop. My foot is still healing. See attached photo. read more

VIP Nail Bar - Foot after pedicure - Nail Salons Near Me - Okemos, Michigan

Made an appointment on a Friday morning for mid-afternoon with Lily. She was prompt, polite and spent a considerable time making sure my nails looked amazing. The place is beautiful and the atmosphere was inviting with some hardworking staff. A++++ read more

VIP Nail Bar - Nail Salons Near Me - Okemos, Michigan

Love this nail salon! I've been coming here consistently since they opened and have been super happy every time. The salon is so clean and well taken care of and the entire staff is amazing. Definitely the best nail salon in the area! read more

The service here was mediocre. The nail technicians had to keep leaving in order to answer the phone and help walk-ins. We asked for designs three times as they forgot and then the technician didn't want to do it. When she did acquiesce, she drew a few dots on my daughter's nails (she showed her a picture of a flower) . On the plus side, I like the online booking system. read more

I read through many of the (mixed) reviews left here before going in for the first time, and I can only speak for my experience, but I had an excellent time. I got a (desperately needed) pedicure and manicure with an awesome shellac color. The salon is clean and peaceful, and the nail tech (I didn't catch her name) was absolutely lovely. This was my first ever pedicure where I wasn't squirming in discomfort at the foot filing/massage, so that was a major plus! And I booked my appointment for the same day on their website. I don't often get mani/pedis, but when I do, I'll come back here. read more