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    Stardust Pools

    2.9 (21 reviews)
    Closed 9:00 am - 6:00 pm

    Services - Stardust Pools

    Pool installation

    Pool maintenance

    Pool remodeling

    1 More Service

    Pool repair

    Stardust Pools Photos

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    What happened when they left it uncovered, without connecting the filtration system, causing filthy water to sit for months.

    Buyer beware: shoddy workmanship, nonexistent customer service Save your money and go somewhere else. We have had nothing but headaches since Stardust Pools completed our in-ground pool in Spring 2021. We had a leak in the first year they said was "normal" (untrue) and they failed to successfully address it. They left it uncovered, without connecting the filtration system, causing filthy water to sit for months, which left permanent stains in the liner and stairs, which they have not remedied. We asked them to come back the following year after we noticed the leak was not fixed, which also subsequently caused the liner to detach from the concrete wall. They also attempted to convince us this was "normal," but the pool kept losing water after it was refilled. The owner, Walter, said he fixed it, but that was not the case. Sure enough, the problem emerged again this year, and the effect was worse. Water had entered the space between the liner and the concrete wall, causing the liner to detach from the top and bulge inward from the sides. Walter again dismissed our concerns, saying this was "normal," and he encouraged us to refill the pool yet again. The water kept leaking at a rate of an inch a day. He sent workers to our home, and they cut the inlet pipe to the heater (which was also leaking for the second time), detached the pool light, and have left it like this for weeks. As a result, there is no longer any filtration in the pool. The water has turned green and we will -- yet again, at our expense -- need to treat it with chemicals. Walter does not respond to our messages or phone calls. We have photos, emails and text messages from the inception to document our attempts to remedy the issue, to no avail. I leave this review reluctantly, but I don't want other people to have the same experience. Shame on us for giving Walter the benefit of the doubt for this long. This was a significant investment that we made and we have been unable to enjoy it since we've had it. Don't waste your money with Stardust Pools.

    We wanted to create a sophisticated poolscape for entertaining family and friends. With Stardust 's over 60 years of successful operations in the business, we confidently chose them to deliver us a beautiful pool! Highly recommend!

    Ryan F.

    Walt and the team did an amazing job with our remodel which included a new liner, patio, feature wall and all new equipment. Walt changed my mind on a lot of the options for equipment and one season later we are very happy with his recommendations!

    James T.

    I needed a pool and permits quick, Ashley and the team got the job done, some small hiccups make this a four star review but all in all satisfied! Thanks Stardust!!!!

    Newly painted lane lines and club crest.

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    7 months ago

    The technician tried to charge me for the repair & replacement of a part that wasn't broken.

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