Service was fast and friendly! We went through the drive thru and there wasn't any snow, or anything on the ground, so the ambiance was clean. The drink was okay! I wanted a quick latte, and I tried the pistachio; I am not a fan of it. I took a star away for that. I love pistachios, but this one missed the mark for me. read more

I come in every day for a coffee before work. Apparently they know me well enough today my order was ready before I got to the register.

The place was great, and we got three drinks that all tasted amazing. But then, it took about 15 minutes for the drinks to come out. The pricing was little high but it was worth it. read more

Sucks. Ordered two drinks. One was prepared right away. The other took wayyyyyy too long. Very disappointed. Most other Starbucks locations are better. They reciprocated by giving me a card for a free drink. read more

This location is one of the best Starbucks ever! Super clean and super fast. The staff is always friendly regardless of how busy it is. I come here at least once a week and have only had a wrong order once and they fixed it right away and apologized numerous times even after I told them I understand mistakes happen and what they made was a similar drink to what I ordered. read more

This is a nice relaxed location with a very easy going crew. The drive through is very fast due to a lack of traffic compared to the location closer to Greenfield just to the North... That location is a mob scene. The only criticism of this location is a by product of the their neighbors at Coldstone... Those people are pigs leaving Coldstone cups everywhere!!!!!!! Make this Starbucks look like a dump outside! The patio is actually very nice but I'm not sure I'd sit outside with all the debris! read more

Starbucks - Very messy out side ... Kinda nasty - Coffee & Tea Near Me - West Allis, Wisconsin

They were super nice efficient and got the orders right! That's totally all that counts! I didn't know which one to get. The pumpkin spice, salted caramel moccasins frap, or what. I'm totally not big on mocha so... Salted caramel frap! Breakfast foods totally awesome. Even low cal seeing that I am totally cheating with this frap! Ooow it's so good! Prices are Starbucks pricing as always. It was nice and clean and smelled like coffee! Mmm mmm It was served to look exactly as it did on the menu. I totally wish other places did the same thing. If they did they would probably have a great return like Starbucks, regardless of the prices. I would definitely recommend. Score as follows: Cleanliness: average 3 Location: excellent 5 Customer service: excellent 5 Prices: average 3 Quality: above average 4 20 out of 25= 4 stars read more

Starbucks - Frap - Coffee & Tea Near Me - West Allis, Wisconsin

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In the absence of Ross and Quentin, the morning staff have really stepped it up and made me feel a part of their day! Thanks for the love, Samantha, Theresa, Beth, & Alexa! You make each trip a delight! Also, make sure you try that Oprah Cinnamon Chai Latte! It's my new favorite! I'm not one to hop on a bandwagon, but O really knows her stuff! Liquid comfort never tasted so good! Thanks, Starbies! Also, the Gingerbread Tea Latte is my new holiday favorite! read more

I go to this Starbucks a lot, and normally it's great. On 12/19/23, at 8:29 p.m., my friend and I pulled up to the order screen in the drive-thru. We came in the back way, and neither of us were sure whether they were still open. All the lights were on, so we waited at the order screen. After a few minutes, we pulled around to the pickup window. Again, the lights were all on, and we could see three employees moving around, and one was making a beverage. One guy saw us and waved. I waved back, and we waited. None of the three workers looked at us again. We waited for nearly 10 minutes, then the inside lights went off. So, obviously, they were scheduled to close at 8:30. Any of them could simply have told us they were closed, but they didn't. Rude! Management needs to emphasize that customer service doesn't always mean serving the customer. A simple "sorry, we're closed" would have worked instead of pretending we didn't exist. read more

Coffee is coffee. I've become more of a fan of some of the instant coffee makers on the market for your home over going out. However, when it comes to getting a quick cup on the go - they do a good job here. I had an incident here in the past where it tasted a little burnt, but overall they do a good job here. BONUS - they are right next door to cold stone ice cream. Want a little ice cream on coffee? Perfect location right here... read more

This Starbucks has the slowest service. I'm not sure if they are short staffed or inefficient but I have been here several times this week only to wait about 15-20 minutes in the drive thru for a black coffee. I'm just going to start going to Dunkin. read more

I had an issue with my drink I wrote a bad review but I can't pull it up to take it off because I called the store and talked to the wonderful manager who was very very pleasant rectified it in a great way. so, I give kudos to Starbucks on Highway 100 and National. Thank you so much and the girl in the window that waited on me in the first place was very very pleasant read more

Fast, friendly, consistent morning fuel. I love this Starbucks. The baristas are so friendly and fast. I rarely have to wait more than a minute or two, even when I order a more complicated drink. The space is always clean and comfortable, whether I stop in the morning or the afternoon. And the drinks are made well - with consistency and accuracy. Pro tip: In the mornings, most folks opt to drive-thru, so the store, itself, is typically faster. And they accept mobile pre-orders, so you can walk in, grab your joe, and walk out in under two minutes. read more

Not enough space for homework. Also, I told one of the Batista's about there being no toilet paper in the women's bathroom stall and nothing was done about it for the past hour. I'll take my business elsewhere! read more

Standard Starbucks experience: Yummy sandwiches, great coffee and expensive as all hell. Above Standard Starbucks experience: Previous 3 components, speedy service and very pleasant baristas. This place was above standard. Everyone was friendly, helpful with suggestions and quick on the draw. And all on a Monday morning! lol Thanks, guys! read more

"My" Starbucks. Always friendly service, always the expected good coffee and food. Lately, though, the wait times have increased a lot, along with errors and running out of it. I am guessing this is due to larger crowds, so hopefully this location will be able to staff up a bit and/or work more efficiently to handle the increased business. Update 5/21/19: wait times continue to increase, along with errors, so unfortunately I have to remove a star. I get that it's a popular place and staffing is a challenge, but waiting in the drive thru for 19 minutes just to get a latte and a muffin doesn't cut it. :/ read more

Drive thru is SO slow. Today I waited 3 minutes and still had four cars in front of me waiting to order. Not the first time. Choose a quicker location. They're everywhere. read more

I like this Starbucks. When I visit my family this is where I generally go. I'm surprised by all of the negative reviews here because I usually have really good experiences here. The employees inside and at the drive thru are quite friendly and accurate with the orders. Overall, I love this location and I will come back when I'm in the area. read more

Thier staff is super friendly! They never screw up my order. Drive through line usually moves pretty fast. Love this place!

Least favorite Starbucks I've been to. Every time I come there is a short line of people and there's at least 2 workers that could come to the other register to help. But they are usually talking and joking around. Never get greeted. Usually the workers are not very friendly. It seems like Starbucks skipped over this cafe as far as caring about customer service and making sure you get exactly what you asked for. read more

Not much to say about the drinks as everyone pretty much knows the Starbucks menu. But the service at this location is particularly slow and unattentive. The "baristas" were much more interested in their personal conversations about their plans for the evening than making drinks correctly and efficiently. If you don't have all the time in the world to wait, choose another spot! read more

Chocolate croissant was stale and overall it doesn't really taste like a croissant. It may not be this store's fault, probably low quality, processed junk that corporate pushed down. I find it interesting that all chains request feedback on the app or receipt and Starbucks doesn't have any place for direct feedback. Wish West Allis had Collectivo. read more

Ask them for the joke of the day .they give a smile with the coffee! They get the 110 degree perfectly right so cappuccino was delicious

After waiting 20 minutes at the miller park location, only to be told they wouldn't honor the BOGO happy hour because we wouldn't get to the window by the time happy hour was over, we drove across town and didn't wait at all at the drive thru here. They also were very accommodating, giving us the deal even though it was after happy hour and we didn't ask (nor expect) them to. They did other things (like ask if we wanted stoppers for our hot drink) and we had our drinks shortly after getting to the window. Kudos guys, I'll be coming back here from now on read more

Slowest Starbucks in the area, even if there's only a car or two ahead of you. I often go out of my way to go to the other one on Hwy 100 just to avoid the wait. read more

this isn't specifically about starbucks, or even this starbucks... but the whoever came up with the orange-mango smoothie needs to go and have a good smoothie somewhere. i'd be happy to show them how. these taste like powder. probably from the fiber and whey powder they put in. IF i ever order another, i'll just have the juice and the banana. no dairy or soy milk is needed either. why would anyone mix milk and orange juice!??! yuck! read more

Small space but great staff. You're better skipping the drive-thru for quicker service.

For those who know Starbucks (everybody) there is no surprise as this one is the same. Nice little Starbucks. Friendly staff. I always recomend the virranda read more

loved the service here! the workers were so friendly. although i asked for a quite complicated drink, they were able to make it perfectly and were so nice about it. ive only had good experiences here. read more

Horrible service! First of all, they got my order wrong. I ordered a "venti" frapp and they gave me a grande, like how do you mix the two? And I also ordered a Mint Majesty Tea for my Mom. Apparently out of nowhere they stopped double cupping scorching hot teas, the cup was flimsy as hell and looked as if the tea was leaking right out of the cup, and when my Mom grabbed her cup to take a drink, the lid popped off and all that HOT water burned her legs and hands (while she was driving) I didn't even realize the cup wasn't doubled at first and when I called to complain to management they didn't seem to care one bit, she kept saying "I don't know what you want me to do, you need to call corporate if she got burned" I mean, common sense, hot water in a plastic cup is going to bend and cause spills!!! My Mom's lucky she didn't get third degree burns because that water was extremely hot! And to top it off, I was put on hold because the manager was too busy making drinks. Great customer service Starbucks! If you're wanting Starbucks, go to a different location. Not only is their customer service lousy but they almost every time make my drink wrong! read more

I stopped off here for coffee one time and the wait was extremely long. However they gave me a comp for my next visit, and I was satisfied. I went back the second time and the service was better.The coffee is stereo typical Starbucks, so if you like it somewhere else you'll like it here. read more

I don't usually write reviews, but this is something people should know who go to Starbucks to study or relax for an afternoon. I went to this store in January when it was freezing, and the store was quite cold. I figured it was just really drafty or they were stingy with the heating. It got so cold that it was just uncomfortable to be in there. I just went today, and it's about 40 degrees out. It was absolutely freezing in there. I tried to sit down and use my computer, but it was so cold my nose was almost running. I actually complained and received a bit of an annoyed response like "yeah our air and heat is messed up here". The drink was fine, so its an all-right drive-thru, but I would never come back to this location except in summertime. read more