we went inside and just needed to stop for a minute so that I can make a phone call. Very nice location seems to be fairly new along with everything else down this road. Haven't been here in many many years. Anyway had a good experience. read more

Starbucks - Coffee & Tea Near Me - Warner Robins, Georgia

Words cannot express how much I love all the associates at this store! They are all so sweet, caring and part of my family! They always make sure to make me feel welcome and always greet me with a smile! I truly love you all! Atmosphere is always relaxing and fun too! Best Starbucks ever :) read more

Been waiting 25 minutes for a coffee. Asked them if they had my sticker just to make sure and they got very rude. It's not even busy.

Of all of the Starbucks that I have visited, this one has the worst drive through service. I sat in the drive through for almost 15 minutes before I could get my mobile order. The vehicle in front of me was given the incorrect order two times and when I pulled up to the window I was also given the incorrect order. Every time you go to this location it takes forever in the drive through. I will drive across town from now on to the location on Highway 96 it'll take the same amount of time to drive and get my order as it does to sit in the long drive through lines. read more

The coffee is kind of burnt and overpriced. Otherwise most things are good. Especially like their breakfast sandwiches and danishes if prepared warm. read more

Every time I use the mobile app to order, and use the drive thru to pick it up...the barista scolds me. They will say "we will TRY to have it ready by the time you get to the window," or, "you need to start putting the order in sooner to allow more time for us to make it." Hmmm....what about the people who pull up to the speaker box and...omm....just place their freakin order. You didn't know what they wanted before they pulled up. The MAIN reason I use the mobile app to order, is to make the baristas job easier. Often times, I've witnessed people in front of me and behind me taking nearly 5 minutes to order...because 1) they don't know what they want and 2) the barista can't understand them. Sooo. Why not make it easy...and let me put it in on the mobile app and just not complain about it when I get there. What I want is on a black and white label, literally printed off inside the store, so that mistakes aren't made. I mean...they aren't building rocket ships here. It's a freaking coffee drink...WHICH I might add..is made differently each time. read more

I'll be honest I've been to most Starbucks locations around the states and nothing compares to this Starbucks location. The crew that works here are top notch very friendly and they'll listen to what you order when you tell them and not what did you say or I'm sorry say that again you won't get that here. I am very happy with the customer service/relations they have at this location. The ladies always say welcome to Starbucks with a friendly smile which is nice to see when coming in to order a coffee or something to snack on. Plenty of parking and some seating area outside when the inside is packed with people talking while enjoying their breakfast, lunch or snack. Yes, the drive thru gets packed but what other Starbucks locations don't get full of customers wanting a drink or snack? It's the way it at times. You could always order from your phone and pick it up in a few minutes if you do not have the time to wait. Overall experience? I like this place one of the best Starbuck's around. read more

We walked up to get a mobile order but the inside of the store is close to my husband called and they allowed him to walk up to the drive-through to pick up his order they were very accommodating and we enjoyed our drinks on the patio while we waited for our ride read more

Starbucks - Yum - Coffee & Tea Near Me - Warner Robins, Georgia

Who doesn't love Starbucks? Customize your own drink. Strawberry Açaí Lemonade and grilled cheese are my favorite

Worst Drive thru wait. This branch is always so slow. This isn't the first and probably won't last. Tsk tsk. Wait time: over 30 minutes. Who has 30 minutes to wait for coffee??!!!!??!??? Train your baristas to be more efficient!!! Or hire more people! Perfect for people who aren't in a rush!!! Good job Warner Robins Starbucks!! (Sarcasm) I cannot believe I wasted my time waiting. Update, years later still the same screwed up service. Forgot about our order. PLEASE OPEN ANOTHER STARBUCKS SO I DONT HAVE TO GO TO THIS SH*T LOCATION!!!! read more

Nitro cold brew sweet cream foam. This is what they handed me. Because the wait was so long I just took it and left but I will not be returning. This location does not live up to the standard. Find another location or try Dunkin Donuts next time. read more

Starbucks - What was supposed to be a Nitro cold brew with sweet cream foam. What I got was watered down coffee. - Coffee & Tea Near Me - Warner Robins, Georgia

Best Starbucks in Middle Georgia!! The line is usually always long but that is only because the service is great at this location. My drinks are always made perfectly!! read more

Starbucks - Venti Iced White Mocha - Coffee & Tea Near Me - Warner Robins, Georgia

What's going on at this location? I have literally been waiting in this store for 20 mins. I ordered 2 frappes.I was the ONLY customer in line. There was 1 car at the drive through. Get it together @Starbucks! read more

Starbucks - Coffee & Tea Near Me - Warner Robins, Georgia

Worse Starbucks Globally! Make drinks right treat customers with respect. Never make excuses

Thanks for the cup of ice. I literally have never in my life had a latte with this much ice in it. That's pure laziness and I was the only one in line. Do better next time and I'll be calling corporate and getting a refund. There's no way I just paid for a Grande and got the amount of not even a Tall iced latte. This is ridiculous. The window service wasn't even polite. Hope she has a better day as well. read more

Starbucks - Coffee & Tea Near Me - Warner Robins, Georgia

This location gets my husbands order wrong 50% of the time. He can't have caffeine but still enjoys a good crème based Frappuccino, this location almost ALWAYS puts coffee in it. That and their mobile orders they don't prioritize so even after a a mobile order done 20 mins it's still not ready. read more

I like Starbucks and oddly enough tend to end up at a lot of them. This one is on par with most any other out there. If you dig SB, then you'll like it. If not, well, I'd go somewhere else. Nothing really stands out one way or another. It's a solid SB experience. read more

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Food/coffee were good. Friendly staff as well.. My only complaint is that the patio area is so dirty. Cigarette butts EVERYWHERE, spilled coffee on the tables, mismatched chairs... The patio area seems more like the outside of a dumpy gas station than a nice coffee shop. Clean it up please. My advice, stay inside. read more

Starbucks - Store front - Coffee & Tea Near Me - Warner Robins, Georgia

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Put in a mobile order today and arrived at the time when the app said my order would be ready. Found out upon arrival that the inside was closed and mobile orders were to picked up through the drive thru. Waited in line for 25 minutes since you are unable to cancel an order, just to find my bakery items were cold and my iced drinks had melted and were watery. I understand this is a small problem in the grand scheme of the world. But if the restaurant inside must be closed, than mobile ordering should be suspended. read more

I ordered online and went inside to pick up. I stood in front of the barista at the cash register- she did not look up at me or speak. Another woman at the drive thru looked over, but did not smile or speak. A guy walked in and the woman walked over to him and gave him a card he had apparently left behind. Then she began flirting with him. She never did speak to me. The bathroom doors both had some kind of glue dripped on them.I tried to wipe it off with a towel but the towel stuck to it. It's some kind of glue. The bathroom was dirty. I'm surprised and disappointed. Now we are waiting in the drive thru, since we already ordered online. read more

Be ready to be ignored. If you are mobile ordering, the staff seems to ignore you while picking up your items in the store...to the point where they won't make eye contact! This is not an isolated occurrence, as it has happened no less than 5 times at this location. It's frustrating to watch, as there are rows of mobile orders to be picked up, while patrons try to get the attention of the staff. Another occurrence, I was literally yelled at for grabbing my order because they would not tend to me (I am probably the reason they have signs now to let a staff know you are picking up a mobile order and not grab your own drink). Today's mobile order pickup: 15 minutes from order to receiving item. read more

Amanda is the worst manager I've come across in a long time. I didn't have the app on my phone on buy one get one Thursday and I was trying to communicate with the worker that worked there that I didn't have the app because I didn't have enough storage on my phone, and last time I was there, one of the employees just looked it up on the computer and got the discount off of there. He was clearly flustered he had never gotten that question before he must've been new. Amanda came up and inserted herself, and instead of giving me a solution she said if you don't have the app you don't get the discount. There was no customer service involved whatsoever. She then decided to loop in the other employees that were working there and talk about the situation right in front of me while I was getting my order. Very unprofessional. This location is known for bad customer service, and would not come back. read more

The drive-thru line is usually always long, but for the most part it goes by pretty quickly. If Amanda takes your order you know it's going to come out perfectly! She is always friendly too. 5 stars just for her and because 9/10 my order is correct. read more

Awesome caramel Frappuccinos, cold brew is the best but the service here is pretty much hit or miss. Everyone is always nice but you definitely need to go when the right baristas are working or else you will end up with a sub par drink. The parking leaves more to be desired. I'm always trapped by the line that wraps around the building. Customers aren't usually too friendly to allow you to get out so you'll usually spend time stuck there waiting on the line to die down some. All in all though it's okay. read more

Typically good. Rarely a messed up order. The drive though.... Is a joke! Why do I need to get stuck for 40 minutes most of the time... Even at different times of the day! Yikes.... Ask Chick-fil-A how to run a drive through. Yall need help. read more

This is the worst and most inconsistent Starbucks I've ever been to. I just ordered a dark roast coffee. At the drive thru they told me that the dark roast was the signature blend. I said I will take that. I drive off in my car and find out that they actually gave me an americano. I don't mind americanos but don't tell me that it's a dark roast when I'm ordering and expecting a dark roast!! read more

There is no place in the world like Starbucks. In fact, Starbucks seems to be my second home; I am there almost daily if not EVERY day! The medicine ball has to be my absolute favorite and the caramel macchiato and white chocolate mocha are my second favorites! read more

As a former barista, I tip my hat to this Starbucks in Warner Robins. The employees there are super pleasant and are very, very quick to deliver. They make their beverages the perfect Starbucks way and are knowledgeable when you ask questions. The inside is very similar to most Starbucks nationwide, but nice nonetheless! read more

I do love me some Starbucks!! This is the only actual Starbucks store in the area (other then the ones inside the Kroger Markets).... that was a little shocking to me... at least this one was conveniently located on my way to work while I was visiting in town tow a while. Anyway, very nice store.... very friendly staff!! Always!! Of course the beverages are always tasty an perfect to the Starbucks standard. There is a very nice outdoor patio that is great for the nice days or a pleasant evening coffee chat. read more

I used to frequent this Starbucks. It wasn't until I started visiting other Starbucks that I realized the faults in this one. For starters, I would always order the same drink that, roughly 50% of the time, tasted noticeably strange. This wasn't some weird custom drink either--just a standard menu selection. On several occasions I've even ended up with a drink that either wasn't what I ordered or was made so badly it wasn't drinkable and I've had to go back. I've always been polite about it, and the employees have always been nice to me but on only one occasion did they give me one of those free drink coupons for royally screwing up my order. My guess is that they have so many people complaining that if they handed one out to everyone who had a problem their profits would vanish. Your only Starbucks options in Warner Robins, however, is this Starbucks and the one in the Krroger down the street. Between the two, this one is the better choice. But make sure to taste your drink before you drive away so that you don't have to fight that madhouse intersection on your way back to the store to get your drink re-made. read more

This is a clean, friendly Starbucks in a great location. The staff was accommodating, and the place was buzzing with Saturday morning gatherers and newspaper readers all enjoying a cup 'o joe. The wait was a little long, but it was so worth it while grabbing a good ole SB fix while passing through town! read more

Starbucks - Starbucks - Coffee & Tea Near Me - Warner Robins, Georgia

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The food was fine and my tea was made right but it wasn't the best i've ever had. My main problem was with the cashier who was extremely bitter and rude to both me and the friend I came with. She nearly bit my head off when I ordered something they were sold out of almost like I should have known they didn't have it. She wouldn't let me place my drink order and kept walking away from me when I tried to speak. She was incredibly condescending when I was scanning my app and treated me like a child. I would have driven further off the highway if I knew this was going to be my experience. read more

I wish this place was cozy. I like going to Starbucks with my boys to study, catch up on work, etc. But this place makes us rush to finish our work. Old school hard chairs and wooden tables and not many of them either. Drinks are fine I'm just used to more comfy Starbucks locations. Otherwise, my drinks are perfect each time I order from here. So far, this location is consistent with how they make the beverages. Tasty drinks if you're ordering to go and dont want to chill inside the location. read more

I've been going for a couple of months with any problems In & out in 5min. Absolutely love their coffee! I'd go everyday to pick up my Grande iced caramel macchiato with extra caramel drizzle. Then the changed management or something then it went downhill fast; still same awesome coffee, just ridiculously slow service. It would take 15 min in the drive-thru for one drink. Not very clean read more

I went through the drive through which looked very busy. Surprisingly the line was moving pretty smoothly. The staff at the window was very pleasant and helpful. I ordered a venti vanilla bean Frappuccino with two shots of espresso and two shots of white mocha. It was absolutely delicious! read more

If you're traveling on 75, this is one of the few SBUX you can hit on your road trip. Problem is it really isn't right off the freeway, meaning you better really want some SBUX or you might want to think twice about exiting. After breakfast at the Farm House (http://www.yelp.com/biz/farm-house-restaurant-lake-park?hrid=9dpAwDmx3zNM_a_j60Of6w), I really wanted some SBUX. It makes me giggle when I go in a SBUX in a smaller market and ask for a customized drink that they've obviously never made. Learning that Jacksonville was test market and knowing which stores were willing to try funky combinations always was a treat. Hitting up a SBUX in small town Georgia, not so much. They do have a drive thru for those wanting to get back on the road as quickly as possible, but on this trip I wanted to use the facilities as well, so we went inside. The store is big inside with plenty of windows to let in natural light. All the baristas were really friendly and I got back in the car with a smile on my face. It may be out of my way, but I'm willing to remember them the next time I drive by. read more

Today, I was expected to pick up my online order in the cafe but somehow I was appalled to find out that the Starbucks has closed the dining-in cafe and is very limited to open for the Drive-Thru only. As a Deaf customer, this is totally ridiculous, citing my serious concerns about the Deaf rights. Although I understand that they have the COVID-19 concerns, they have NO EXCUSE to shut down the store that the Deaf customers could not pick up their orders in the cafe. The Deaf customers still have no access to order via Drive-Thru at this point but the Deaf customers can order online and pick up their orders in the cafe. During the COVID-19 lockdown, please keep the cafe open for the Deaf or disabled customers only to pick up their online orders. Thank you. read more

This Starbucks is delicious, clean, and allows for a quick drive thru experience. I'll be back whenever I actually leave ahead of time for work in the AM. read more

baristas are told to water down drinks if the restaurant is too busy and they don't want to make enough shots of coffee. it's pretty widespread we come about 2 to 3 times a week and I have noticed it pretty consistently over the last 2 to 3 months. For example if your drink requires four shots of coffee they only put two in and dilute the drink with water or milk the rest of the way. I almost didn't want to believe it until I watched her (barista) do it one time. I had a four shot drink and they only put two in and then walked over to the sink and filled it with water the rest of the way. I gave them the shadow of the doubt buying the drink but when my wife tasted the drink she knew something was wrong with it because it tasted considerably weaker than other locations and visits. so we went to management asked them to remake the drink because it tasted weaker than normal. This is common on Venti drinks due to those drinks requiring more shots then others. i feel ripped off read more

You are being warned. If you don't order via mobile and aren't a regular customer, your order will be pushed to the side. I walked in this morning and order a americano. Simple right? Expresso and hot water, bam! Well that wasn't the case. Cause after I ordered there was a ton of "regulars" who came in. The Starbucks employees called them by their first name as they entered the establishment. Then the ladies behind the workstation stated making their coffee orders. So as I see one of the ladies heading over to the hot water line I walk up and ask her to leave room in my Americano, and she does. Well instead of had me the coffee as she turns around, she heads back to the workstation and places it in between her and the other lady and goes back to working on other orders. So there I am, standing at the spot to pick up my drink.... that is complete! With a lid and a sleeve on it. She continues to make 3-4 more drinks before she proceeds to give me my drink. The 3-4 more drinks she made, we for the regulars that came in after me. So they had a 1-2 minute wait, while I had a 5-7 minute wait. I get it. You want the regulars to continue to come back because that is repeat business. However, other customers should have to wait for you to finish the "regulars" drinks before they get their own. Especially if they were there before the "regulars" arrived. How do you expect to have more "regulars" if you screw over the everyday customer that uses your establishment on a semi frequent basis? Nope. I won't go back to this Starbucks. read more