Great donuts and ice coffee all the time Great customer service and always clean ..They not too too sugary either

Since the new owners took over the customer service from the employees have changed from worse to better surprisingly. How fast is the service it all depends on the day or weekend when I'm there yes there is a little bit of a wait but not to bad. The new owner seems pretty nice and talkative which is nice when your want your customers to come back and enjoy the atmosphere. Would I come back here? Yes! read more

The food was good and drinks normal. Service terrible I placed a mobile order got there five minutes later they gave us our drinks and a wake up wrap that we ordered then they gave us the wrong donuts made us pull up took forever like 15 fucking minutes and then gave us are food. The Ambiance well I don't go inside. read more

If you want you Coffee with Don Julio this is the location just ask for the District Manager Nate; Store Manager Heather and Assistant Manager Brooke. They do not uphold the Drug Free establishment or Bullying/Harassment Policy. My Ice Cream was tasted freezer burner disgusting. The inside floors are cleaned with a fresh dirty mop that was used to mop the parking lot. The worse!!! read more

Needed a pick me up as we continued our drive north. Hadn't been to Dunkin in a while and this one was not too far off the highway. Staff here was really friendly and our order was taken quickly. Store was clean and seemed pretty new. Lots of food choices all around. Coffee was hot a prepared the way we asked. Got a basic glazed doughnut and still just as good as i remember! read more

Dunkin' - Doughnuts! - Donuts Near Me - Warner Robins, Georgia

See all

This Dunkin location is a good stop for coffee. The food tends to be greasy. The hash browns taste like they are fried in the same oil as sausage so they're gross. But if you just want coffee this is a good place. A plus is that this location also has a Baskin Robbins! That's why I have this location 4 stars instead of three. read more

My order was incorrect, which I could normally get over but the staff was incredibly rude. Both girls I interacted with were extremely impolite. read more

I almost never go to Dunkin' Donuts on Watson Blvd. in Warner Robins anymore. Not since I was treated poorly by a staff member. However, this morning I was close by, so I went through the drive thru and was treated with the best customer service. Turns out that the sweet lady on the intercom was the GM, Jess! She was so pleasant and really brightened my day! Thanks Jess! Hopefully, the others will learn from your example! read more

Worst service ever! Waited 10 minutes while a guy worker swept the store and three other workers worked the drive thru, barely. Was told 3 times very rudely by guy sweeping floor that he would be "right with us" but then continued sweeping the floor. BTW, he was sweeping so vigorously in front of donut display that dirt & debris was flung onto the lower-cased donuts. Rude and disgusting!! Also we were the only ones in the store! Don't go here if you are in a hurry or just expect regular service in a timely manner AND clean properly kept food items! We left to drive 5 miles to a better serviced store. Shame on owner for hiring such awful employees! They clearly don't take their job seriously especially given the large number of cars in the drive thru still awaiting service when we left. (Again 3 workers "working" drive thru window.) read more

I've never been in this restaurant and gotten good service. I rarely come to it for this reason Terrible service. Avoid if at all possible.

Paid for a pint of ice cream, got home and only 1/2 pint in container. Customer service also need improvement. read more

Stopped by on my way through. Service was bad, coffee was gross and made incorrectly. Service was even worse after that and they didn't even fix the problem. Save your $. read more

I came to Dunkin' to order a coffee and a chicken croissant. The guy working there gives me the coffee at the drive thru. He drops the straw, looks at me as if I'm the worst issue hes ever had, and shakes his head and gives me another straw. he then tells me that I need to pull to the gate to wait for my chicken croissant. I wait 20 minutes for one croissant and still never got it. I drove off. this was exceptionally The worst service I have ever had from any drive thru. Ive never left a review but definitely had to for this. read more

The ABSOLUTE WORST customer service ever!! I hardly ever some here simply because the service is trash, and every once in a blue moon that I stop by I expect nothing less but terrible service and I am never shocked for the better. This place needs to be closed or get a completely new staff! The employees are very rude even when good customers come! read more

Being that there aren't but a few of these in this area, options are few. I've had good iced coffee from here and then I've also had it's thin, watered down, flavorless version of it as well. The hash browns are definitely dipped in grease but the wake up wrap is pretty good. The doughnuts are also very good as well. I guess the biggest gripes with this place is the iced coffee and customer service. Like the coffee, the customer service is hit or miss. I've had GREAT service in the afternoons or weekends. However, the morning is a different story. I don't know what the deal is but whoever works the drive-thru in the morning is not the best person for the job. I'm always rushed and can't get a word out before that window closes. I was supposed to get a discount this morning but she took my card and turned away so fast that by the time I asked about it it was too late. I was told that my card was already swiped and there was nothing she could do. I'm a stickler for customer service. And a decent product at a chain establishment with poor customer service is definitely NOT my ideal spot. But again, it's hit or miss with this place. Your luck with good service is much better in the afternoon. read more

So order the bacon egg and cheese wrap I got the one I didn't realize it was so small it pissed me off I went back in about two more read more

Dunkin' - Sunrise - Donuts Near Me - Warner Robins, Georgia

See all

This is the only good Duncan Donuts in town, other than the one on the airbase. One of their managers, Guy, is always on top of things and keeps a close eye on the drive-thru window and makes everything go smoothly. Have never gotten bad service. Always get pretty much the same thing, and expresso drink and Boston Cremes, which are their best donut! BTW, most of the bad reviews are quite outdated--from 2017, 2015 etc. I have been going there consistently for the last year. read more

Terrible service. Tyrese was rude. Never spoke one time when spoken to. Other employees worked drivethru the whole time. Inside customers were not acknowledged one time. read more

The customer service here is terrible. They were cussing at the amount of our order. We ordered 5 bags of hash browns, 3 coffees, and 3 sausage croissants. This took a hour to get ready. We know that dunkin does get backed up, but they were not professional. read more

Picked up one dozen Donuts this morning around 6:30am (6/28/19) the Donuts were cold and stale. Cost me just about $10.00 I was very disappointed when I arrived in Atlanta only to discover that I'ed been sold stale Donuts. Donna Smith donnaluo@yahoo.com read more

I got a dozen donuts and she didn't let me pick any of them and I get home open the box and there's only 11. Will not be back for a while.

Worst customer service ever!! Fifteen minutes to get one black coffee and one coffee with cream. No apologies or explanation offered. Very very poor brand representation!! read more

I ordered a coffee from one person did not send it down the line to the person making it so they make it the way they want to give it to you and they got attitude today seven people in that location work in there and they're working like ass can you make one cup of coffee correct and they want $15 an hour I would get some fucking shit and say have a good life bad service especially the one with the nose earring that looks like a great bull Turn around don't go there I don't like Starbucks but I would prefer a Starbucks and liberals read more

Stale donuts Rude service I also ordered a chocolate shake that ended up looking like chocolate milk read more

Worst experience I've ever had at a Dunkin location, placed a mobile order and seated myself. Waited 20 minutes patiently before I was acknowledged and they hadn't even started on my order. 27 minutes in I was given my drink and they didn't even make an effort to give me the pastries with my order. When I asked the rest of my order I was informed they were out of Apple fritters yet the app let me order it. The coffee was weak, the service was poor, I'll never get anything from this location again and unless you want to be disappointed, I'd advise that you don't either. This was rye second time I've gotten a coffee from this store and it was bad the first time. Gave them a second try before I decided to leave a negative review. read more

Gave me a frozen coffee with whipped cream and the top had mold or mildew on it. Won't Come her again.

I only go to this location because it's closest to my house. But I hate this one! The coffee is always hit or miss. I kinda just accepted that I'll always have shit coffee until I went to the one on 96. Their coffee is ALWAYS perfect. I'm not sure if this location reuses coffee, lets it sit for too long or what, but I think I'm just gonna make the drive to the one on 96. read more

If you are in Warner Robins stop by the Dunkin' Donuts on Watson Blvd. we have the best breakfast sandwiches world best coffee and the best ice cream. Stop by and see them great service. read more

For a Dunkins in middle Georgia, this one is pretty outstanding. I'm used to having a Dunks on every street corner being from Massachusetts, but they do a great job here. I stop inside right when they open (5 am) and have a nice piping hot hazelnut coffee. I bring my own mug and they happily fill it up. Their lattés need a little more practice, but overall, their service and their coffee is very good for a southern Dunkin Donuts! read more

I am done with this location! I just spent $28 for stale donuts and now they are closed. So this will go over very badly in the morning. I always like Dunkin Donuts -- but this is the second time I was disappointed. Previously i had a breakfast sandwich that was on stale flatbread. It just tasted awful. Now crusty donuts! This place should close. It gives Dunkin Donuts a bad name. read more

Yummy iced coffee at good prices! I've never experienced a problem at this location. They've always got my order right. The interior is always clean and the staff is always friendly. As far as donuts go, Dunkin is my favorite because of the variety. read more

Come late afternoon and evening, the donuts are ALWAYS stale. If you can't get there by early afternoon, don't bother to go! read more

This DD is consistently fast, polite, and accurate. I go there every day or two and it is always a good experience. The coffee is great, and the DD Perks app makes it a good deal. read more

Website and sign on the door says they are open til 11. Stopped at 10:20, lights on, people inside but the door is locked and they were not answering drive thru. read more

This has been a go to breakfast on the go place for us for many years.....until lately. The drive thru got better when the manager finally put the English speaking employees in that position. Then the employees became absolutely rude. You can't finish your order without them interrupting to ask if that is all. Then the order is most of the time completely wrong. And when you ask for the food you ordered the drive they attendant treats you like your the problem. Yep, done with them. read more

Nice modern location. Very clean. They must have been having a bad morning when I visited. Food took 16 minutes to receive. The kitchen and the drive thru were chaos. Seems like every order was incorrect. Hopefully it was just an off day. read more