The service was awful. Unnecessarily rude when i pulled in the drive thru. I worked at starbucks and have never experienced such disrespect and inconsiderate employees. Food is like any other starbucks because all you do is unwrap a frozen sandwich and put it in the oven. The ambiance was ruined do to the awful experience i had. Not to mention the starbucks standard wasn't even met. No writing on the cup. Awful experience. I hope they know how they are making their customers feel. I downloaded yelp for this. Absolutely unacceptable. read more

Once again this place fails. For the second time in a row, they mess up basic orders. I ordered a bag of ground coffee, got home and discovered a bag of whole beans. I ordered coffee with cream, get black coffee. They literally got 2/3 of my order wrong, and it wasn't complicated. There's a lack of attention to detail that makes this place fall well short of expectations. read more

Unfortunately had a bad experience her on 23DEC2023. Attempted to pick up a mobile order (which was incorrect to the point I had to pour the drink out in fear it was mop water). My request for a new drink was met with "sorry the cafe is closed and you'll have to get in the drive through to have it addressed. We have 4 people called out and the trash bags are overflowing so we closed the cafe". I get being busy, but customer service should be at your forefront. read more

This is not my usual Starbucks, but I visited them via the drive-through after an urgent care visit (don't worry! I didn't have covid!) I ordered ahead, and when I went through the drive-through I explained that while I didn't have covid, I was sick, and they were more than happy to hand my drink to me! I will definitely stop by again when I'm in the area! read more

Starbucks - Nitro Cold Brew - Coffee & Tea Near Me - Valley Park, Missouri

When it comes to Starbucks I expect two things, a friendly barista and a tasty drink and this location has been very good to me on the occasions I have visited. I have visited inside and thru the drive thru and the baristas I have spoken to have been friendly and helpful when making my purchases. I love that they have a drive-thru because when it's cold you can stay in the warmth of your car while waiting for your delicious beverage or tasty treat. Happy sipping! read more

Starbucks - Coffee & Tea Near Me - Valley Park, Missouri

Iv been going to this Starbucks for years and they are just not like they use to be. Today I went and the line was long but that the way it has always been so I was not mad about that. Once we had ordered we sat in line for 30 minutes, and I was going to order online but that was closed. Then when it came to our drinks one was done when we got to the window but we had to wait 5-10 minutes for the other drink. Are food was also cold when we got it. We hade to go home and reheat it and even then it was not warmed all the way through. I will no longer be going here. read more

I want to start off by saying I was a Starbucks barista/partner for over two years. I know this job can sometimes be exhausting, overwhelming, and difficult. This location has a very large number of mobile orders and they seem to try their best to manage them. However, I no longer go to this location, it is clear that there is a lack of care put into a lot of things. My drinks are almost always incorrect (I rarely send them back even after waiting in line for 20+ minutes). For example, they have made shaken expressos and macchiatos all mixed together, my drinks are often missing an element like extra shot or cold foam even if it's on the sticker, and their refreshers rarely have consistency, sometimes being way too sweet or way too watery making me think they don't measure. Or just handing out the wrong drink which I don't touch because they are not supposed to take it back once it's out (which I've seen some baristas do). Worst of all I've had multiple experiences with baristas being outwardly rude. Since management switched, customer connections are no longer a priority which I understand due to their number of moble orders and such, but I do wish baristas would look a little less miserable to be there... today I accidentally might have ordered hot instead of iced ( or the person taking my order put it in wrong which happens!) I apologized three times but asked if it could be remade. Batista was rude and said "I don't know I just got here" and rolled her eyes, not acknowledging my apologies, and making me feel like a huge inconvenience. I have also heard baristas trash-talk customers while there are other customers in the lobby! not a good look at all. By all means whisper and push the button on your headset but not where other customers can hear! Overall I'm just disappointed because this location used to have some of the nicest friendliest baristas who looked like they loved their job, while there are still some of those baristas who are kind, make drinks correctly, and put care into their work the bad experiences outnumber the good which is very disappointing. read more

They were out of a lot of things (product wise), but other than that they were friendly. I sometimeS always feel guilty when getting water with my drink. But, they were totally for it and even offered. One awesome thing I saw was, a business card in Braille!!! read more

Starbucks - Coffee & Tea Near Me - Valley Park, Missouri

See all

Every time I try to go there in the last year it's closed. A guy name Ryan there though goes the extra mile to help anyone and everyone. I would use this Starbucks cautiously. read more

I have not had one decent experience here. Today my order was late by 20 minutes. The staff was not accommodating and continued to make a large order for someone who wasn't even there. I'm not one to complain but I'd avoid this location like the plague. read more

i'm being generous even giving this place three stars. i work at a different starbucks so i know how we are supposed to treat customers & the way this starbucks treated me (a customer) was not polite whatsoever. whenever they took my order, they told me they didn't have the equipment to make shaken espressos??? i'm sorry but howi'm having a little bit of a hard time believing that you guys don't have ANY shakers, cmon... and then whenever i got to the window, the employee did not smile at me once or try to make any customer connections. literally 0 conversation. she didn't even tell me my total?? or how much change i got back??? as a starbucks barista, this is just very upsetting to me. the drink was good though. read more

This Starbucks really has gone downhill! I try to avoid it but it's the closet one to me. The last 3 times I've gone my order has been wrong and they've been so busy I didn't get it fixed. Your coffees aren't cheap, step up your game and give your customers what they expect! read more

If you want the Strawberry Açaí refresher go to Starbucks there is usually lemonade but they was out and they gave me Raspberry syrup and it was so delicious even though they was out of something they made it up by the syrup. So you should go to the nearest Starbucks and get one. read more

See all

Just went through the drive thru and they messed up my drink. The way they have the drive through built is bound to make you hit the curb as you're pulling out. To top it off, the second drink I received, the cap wasn't on all the way and it was filled completely to the top. Almost spilled it all over our car. read more

They are closed during this tough time, not the issue, but left every light on. Pulled in with a trailer this AM because every light is on(inside and out). TURN YOUR LIGHTS OFF so people don't think you're open. read more

As far as Starbucks goes this is a pretty decent location. I haven't been here in quite some time since I no longer work in the area but I decided to grab an iced latte on my way to my shopping outing in the Bluffs. The drive thru line went quickly and my drink was already ready to go when I got to the window. They had made my drink wrong originally and already corrected it before I got to the window. They offered me the incorrect drink for free in addition to my drink which I took for a friend. I will definitely come back to this location when I'm in the Fenton area which isn't too often but now that there is a Pottery Barn Outlet nearby I can see it happening more frequently. read more

Literally some of nicest people I've ever met. They go above and beyond every time. The drinks are great as well. The overall experience is awesome and I'm glad they are my neighborhood Starbucks! read more

Ordered a breakfast sandwich. It came to me cold but burnt. The top was over cooked and hard. They put the top bun on the bottom bun crooked so it only covered half of the bottom bun, but the cheese and everything was stuck to it and just awful. When you're paying $4 plus tax it's frustrating to get food that was just haphazardly thrown together. read more

If you know me at all then you know I could care less about going to a Starbucks. I'll pretty much go with ANY other local coffee shop in the area as long as the java doesn't blow. Unfortuantely there aren't really any choices in this area...and Starbucks is the king of convenience. When you're ending a 3 hour car drive from a long vacation a drive thru is pretty much the best thing you can ask for. Also, I need to point out in the most pretentious way as possible, I haven't had Starbucks in over a year. When your tired fiancè needs it, you get it. We stopped by cause she had a craving for a frappè. I thought I stopped playing cool and it was time to indulge my inner 13 year old girl and get a Mocha Java Chip Frappucino. A small was $5 and worth every sip. Those things are like crack. Seriously addictive. Probably from all the sugar they put in it. It wasn't anything super special but it hit the spot. The service was quick and efficient as usual. Convenience for the win! read more

Ran out of peach juice so they didn't make my drink without telling me. I waited very long and was late. They also gave my friend whip and no caramel drizzle when she asked. Disappointed... read more

The Chile Mocha addiction is real my friends. I can't shake it. Glad this is on I-44 on the way out of town.

Yes I understand they are doing their best. This is the only Starbucks that is having such modified hours. This is the second time I have tried after 2 which seems to me very early. I'm not sure what is going on?? Can anyone let me know. This used to be my favorite one:( read more

I have been going to this location for several years. Quality definitely down over last few months. Frequent out of stocks. Inside order delivery is a drawn out disjointed process. Today store had a dozen fruit flies in the cooler. Lots of regular flies in the store. On a positive note employees seem courteous and friendly. read more

Excellent friendly and prompt service! I always mobile order and my order is always correct and ready when I arrive. I'm always greeted when I walk in and told to have a good day when I leave. These employees are professional and despite how crazy busy it is every morning I've never had less than amazing service. read more

Always great service and drink made right, Drive thru Lane always moves quickly, baristas are always friendly and engaged with customers. They also show their support for those who have served. read more

Starbucks - Coffee & Tea Near Me - Valley Park, Missouri

I guess I visited on the worst day ever, because I couldn't wait for my experience at this Starbucks to end. I stopped by in the early evening for a sandwich and some quick blogging to pass an hour before I headed to my next adventure. Everyone in the place was nice; I really want to emphasize that. The staff were very pleasant and eventually accommodating. But the overall service and atmosphere... ehhhh. I ordered a tomato/cheese sandwich, an oatmeal cookie and a water to consume in-store. After I ordered, I put my bags down at a table and returned to the counter for my sandwich. I waited. And waited. And waited. One staff member was manning the drive-thru, while the other went... I don't know where. She returned eventually and fiddled around for a bit longer before noticing me, grabbing a sandwich and slipping it into a to-go sack. I looked down, confused, and asked if I could also have my water and cookie. She said that she didn't know I had wanted a cookie (even though I repeated it twice when ordering) and didn't charge me for it. I was silent, waiting for whatever would happen next, and she finally moved to the case, pulled out a cookie, put it in a to-go bag and rang it up. I thought that since it was her mistake and a minor expense, she should have simply given the cookie to me, but whatever, I paid. She then ran away before I could ask for my water again. I finally caught her and convinced her to hand over the glass of water she had apparently prepared for me before all of this rigamorole. I also requested a plate for my sandwich, which seemed a little puzzling to her, but she silently gave me one. I finished off the sandwich, which wasn't the best, even by Starbucks standards, and got up to use the restroom. Unfortunately, there was no toilet paper. I headed back to the counter to ask for some, but the staff members had disappeared once again. I finally realized that the young man eating at one of the tables was a Starbucks employee, so I asked him for the paper. He told another staff member to get it. It took a while, but I eventually peed. Yay! The cafe itself isn't the most conducive to working or the most comfortable. It's a small space, and the few tables were crammed so closely that you couldn't sit down without disturbing the chairs at the table behind you. There weren't many outlets, so if your laptop died, too bad, so sad. Starbucks isn't my favorite place to eat or work, but generally, the chain is just fine. This location, though, doesn't do the brand any justice. read more

This is by far the best Starbucks I have ever been in....hands down. Staff is always friendly and accommodating and coffee is always fresh! I drove past 2 other Starbucks to come to this one every day! The Best!! read more

Perfect location for those traveling on I-44. We were able to grab a sandwich at Jimmy Johns then head next door to Starbucks. The line was a little long, but it was the guy in front of me being difficult. read more

Randall who's working in the drive thru rocks my socks! What a fantastic personality and gave a great suggestion for a new frappaccino flavor for me to try and it was delicious. Much needed caffeine and a friendly smile and face to go with it. Thanks Randall! read more

Unfortunately this is my go to Starbucks, and that is strictly because of convenience reasons(right off the highway). The employees are always nice and friendly, my complaint is not with them but with the product itself. I get the same drink every time I come, a Tall Caramel Frappacino with no Whipped Cream. I don't understand how the same drink can taste so different. The taste is very inconsistent. Sometimes the drink tastes just how I like it, when other times it's so bad I don't even want to finish it. I thought they were supposed to follow recipes, it tastes as if sometimes they put too much of a product in and other times not enough. Also, on one occasion my husband and I went through the drive thru and ordered 2 frappacinos and 2 breakfast sandwiches. Now I understand that we probably ordered the two things on the menu that take the longest to make, but it was almost ridiculous how long it took to make our order. The sandwiches were also cold in the middle, but of course we had already driven off. We have learned our lesson, if we are in a hurry, go to McDonalds, they have much faster service in the early mornings. read more

Just went to my local starbucks. The service at this location is always fabulous. They recently redesigned the interior as well. The manager, Paul, is friendly and helpful and the staff is always courteous. And, of course, the drinks are always high-quality. read more

Nice patio, automated machines (not good), coffee ah, ok.

First off, I LOVE starbucks and go almost every day. If this place had been my first starbucks experience, I wouldn't be such a fan. We stopped here on a rainy day traveling across the state. Purchased a lunch and drink but after I paid with my starbucks card they realized they didn't have soymilk. Would have been nice to know before I paid but I get back in line for my refund. The barista does the refund wrong shorting me by $1.20. After I point this out she says she has to go to the back to get a manager to fix it. I've already wasted enough time at this point that I just give up on my money and leave. read more

I love Starbucks they have the best ice tea and coffee around and the severs are always nice and when ever you walk in you get this nice smell of coffee and sugar and it just makes you happy and warm. I have never had a bad cup of coffee there but it is a little pricey but you know what ever read more

I've recently become a pretty frequent Starbucks customer, and as far as locations near and convenient for me this one is my favorite!!! The staff is always happy, friendly, and incredibly nice!! I've not had a single bad customer service experience yet. My coffee is always ready within a minute or two and I'm never waiting long so even if I'm running a little behind I STILL have time to get my coffee, it's awesome! And everything is always delicious, especially compared to all other Starbucks locations in the area. read more

I usually order regular coffee and its decent. Last order had no coffee taste at all seemed like water and 3% coffee. I told them about it they said what else can they add in there and didn't seem to care much! Bad workers can bring down nice coffee shops. read more