Tried to give this location 1 last chance because it's close to my house and I have a gift card I'm trying to use up, but as soon as I got home I realized they had gotten my order completely wrong. I ordered a grande black coffee, half decaf, but whatever they gave me tasted like it was mostly milk. By the time I got back the line was completely full, so what should have been a 10 minute trip turned into 25. No apology was given for the screwup, or acknowledgement of my time wasted. Just swapped my drink out as if nothing happened and that was that. This will be the last time I come here. read more

Subpar service and drinks. The location on Peabody does a better job at making coffee!!! After frequenting this place three times and then trying the same drink from Peabody I notice a vast difference in sweetness, foam layering, dusting, flavor and presentation as a whole. Looks like I'm driving a few more miles for better service read more

Another great day at Starbucks in Elmira. Staff is attentive and professional. The music is also very chill. Has a Lounge feel to this Starbucks. read more

Starbucks - Coffee & Tea Near Me - Vacaville, California

I'm not usually in this area, but I end up stopping by this Starbucks after taking my puppy to the vet in the same parking lot. It's your typical Starbucks--nothing especially unique, but it gets the job done. This location always seems very busy, though the long line usually moves pretty fast, which I appreciate. Drink quality can be a bit inconsistent from visit to visit, but overall the coffee still hits the spot. read more

This location has the standard affair of Starbucks drinks and merchandise. The staff is friendly and very welcoming. The only downside is the long line at the drive-thru. It usually takes me 15-20 mins to order and get my drink when using the drive-thru. I recommend parking and walking in for faster service. read more

Disappointed by the employee that was dishonest about being able to cancel a mobile order through the app. Basically I put in a mobile order while I was waiting in the drive thru line. At the speaker they said it may take a minute longer. Waited for a few minutes and they asked me to park and that they moved my order to the priority list or something. I couldn't wait any longer so I just asked to cancel the order. The girl at the window said you can cancel it through the app. And I asked again for clarification, she said yes, cancel through the app. Minutes going through the app, couldn't find a way to cancel. Only option was to call the store. I called and asked about cancelling through the app because I couldn't find it and they said that there's no way to cancel through the app and that you would have to call corporate. So I'm now wondering why the drive thru girl would even say that in the first place. Spent another 20 minutes with someone on the phone to get a the order refunded. When I asked them how I cancel on the app they said there's no way to do that, that they couldn't even do that on their end, and the employee should know that. Total of 40 something minutes wasted all for $12.50. Regardless if they were swamped and just needed to clear the line, there's a piece of integrity there from the girl in the drive thru window was missing. You just don't lie about things, especially little things. I honestly wouldn't be upset if she just said that I had to call for the refund. But she wasted more of my time by lying to me. Guy with curly hair that was at the window with her and taking orders was very kind, by the way. read more

I stopped here to buy a $50 gift card, a box ov Via and a drink. The person taking my order must have also been the manager this day. One of the baristas interupted me 3 times to ask him questions. I meant to order a latte breve but ordered an americano with breve. The coffee was very strong and bitter like coffee that sat too long. I did not get breve I was shocked to see a 70 cent charge for a little bit of half and half!! Going to Starbucks is a real treat for me but it will be a very long time before I stop by again. Very disappointed in the service I received. read more

Absolutely the most horrific encounter I have received at a Starbucks. Highly disappointed. placed order on app for drive thru. As i pulled up drive thru packed, went inside. I went to tell I placed my order in drive thru, my coffee was at counter, i stated "oh, here I am, I also have a food..." interrupted with a : "what's your name?" Kathey "still working on your food order" me: "OK, Thank you " 15 minutes go by me pacing back and forth, a team member finally: "What's your name again?" Kathey. "Here it is" me: It's cold" Team member: "yeah, you ordered drive thru, it's just been sitting here." Me: I was interrupted while letting you know I had a food item, told we are working on that." Team member: "I can make you a new one" i am now at the 30 minute, yes, 30 minute mark. Me: " No, I will just write an email. " Team member: "you do that, have a nice day." As I was leaving a tall, blonde young man was sweeping the dining room and sincerely wished me a "Have a nice day. read more

I pulled up to this drive thru to pick up my mobile order: a grande Sugar Cookie Almondmilk Latte. Typical Starbucks, there were a few cars ahead of me. By, the time I made it to the speaker, it took about 3 minutes to greet me. The employee sounded a little frazzled when asking if I had been helped already. I told her "no" and asked her how she was doing, and she sounded much calmer after that. I'm assuming the lunch rush was really hectic today! I let her know I was picking up my mobile order. She then let me know to pull to the window. After waiting another 5 minutes and 2 cars later, I finally was able to get my prized drink in hand. This is my first time at this location, and even though service was slow, it did come with a smile when I got to the pick up window. My drink was made to perfection, although it was luke warm by the time I got it. The experience was satisfactory overall, therefore I will return. read more

Starbucks - Grande Sugar Cookie Almond milk Latte - Coffee & Tea Near Me - Vacaville, California

Service was fine but my drink tasted watered down. Did not taste like a Starbucks cappucino. I purposely went to a different location hopping my drink would be made correctly but was highly disappointed. read more

This is the Starbucks I frequent the most. I love the fall flavors. They never seem to be out of anything. The drive thru moved really fast. The service is always friendly. The drinks are always good read more

Wish I could leave a review with no stars.. ordered kids steamed milks and it wasn't kids temp my 2 year old burnt the .... Out of her tongue. Wish i had the time to go in there and let that barista know what a huge f up that was! Careful going here with kids. read more

Absolute longest wait in the drive-thru. After waiting for approximately 20 min in line, once I pulled up to the window, Gabe- barista, continued to step away from the window for an additional 5 more minutes. My entire order was waiting for me at the counter, so what he ran to do had nothing to do with my order. As he returned, you could tell he was having a nice chat that took up his time, saying things like "give them a kiss for me!!". Not okay. This location has some serious priorities to align. read more

It just takes SO long. The people are lovely, truly, but my god. It takes SO long. I've never worked at a Starbucks, but I've worked in specialty coffee for many years, so while I don't know the exact struggles that Starbucks employees go through. I do understand what it means to be busy. But even with that in mind, it takes far too long and there's never an explanation or an estimation as ti when my drink will be ready. If they know that they are absolutely slammed, a common courtesy would be to give the person ordering a heads up, saying the drink might take 15 minutes. But that doesn't exist here. It's painful. read more

I love this Starbucks. They're always so nice. If they mess up on the drink, they make it right with no problem. Even the customers are super nice. They like to do the pay it forward thing on the drive thru. read more

Starbucks - a hand holding a starbucks cup in a car - Coffee & Tea Near Me - Vacaville, California

Best Starbucks ever!! The staff at this location and a few others are dynamic and so AWESOME!! They always greet you with a welcoming smile or tone!! They get your order right and are not afraid to ask for a repeat if they are not sure they heard you correctly. They don't change these great attributes when they are busy nor do they change at different times of the day!! They are consistently delivering exceptional service. Of course we love our favs from a. Food and drinks stand point and Starbucks delivers quality every time. Please Starbucks never compromise your quality in food and drinks. Most recently a really helpful nice guy at the register made me aware of the return policy for the cool water bottles that they sell. I bought one for my daughter in a airport Starbucks, who did not share this with me. She unfortunately knock it off the counter a few days later before she could even use it. It broke. So I went into this location to buy her a more age appropriate and durable one. Lol. The guys informed me to keep my receipt and the barcode on the bottom of the bottle. If we have another oops or we can bring the pieces back and they will replace !! Wow!! How a I wish I knew that for the first bottle. Yet I'm so thankful to know it now!! I believe it's a 60 day limit but that is still great service. Thanks so much Starbucks!! Keep making a happy and great day for all your customers!! read more

This is probably my favorite Starbucks in the area. I like to stop here on my way to Marshall's or Petco. I like the fact that they keep up on the cleanliness of the place. They don't let the garbages overflow and sit. The baristas are always quick to get my order, and get it made. It's always delicious. You know how some places just don't get your coffee right? I have never had a problem at this particular Starbucks. They do have a drive thru, indoor seating, and outdoor seating. It's cozy to sit inside during the colder months and listen to the music while you sip your coféfé. They keep me coming back! Oh! And they always have a pretty large selection of travel cups and tumblers you can purchase. read more

Most Starbucks are great. Except this one, corner of Elmira & Nut Tree, in Vacaville. I would forgive if they are slow, and the drive thru takes longer. But one thing I CANNOT forgive, is that they frequently do not put in a full 4 shots of espresso in a vente Americano. I take it black and hot, so I can taste the difference between 3 shots (watery) and a full 4. I can also taste the difference between espresso and regular coffee. Yesterday was the FIFTH TIME (I've been way too forgiving)- THE FIFTH TIME that I got LESS than what I paid for. I WILL ~NEVER~ ~NEVER~ ~EVER~ go back to this store. That's IT, I'M DONE. read more

Oh look- another city another Starbucks! I visited with my friend and we used the drive thru. This location stayed busy throughout our visit. Our drinks were made correctly and tasted great! Be prepared for a wait or order ahead on the app! Short review- it's just another Starbies. :-) read more

Always a great experience in this store every time. Very friendly staff. But they were really busy today, holiday weekend and it looks like they were understaffed but the baristas continued to be very nice and accommodating. My order had a status online and it was indeed ready on the estimated time that it showed on the app. One lady was getting agitated but I can only hope that she based her complaints on what the approximated time of pick up was shown on the app... The staff we're working fast and hard in there. Thank you for my coffee! You are appreciated! read more

I absolutely love this Starbucks!!! The morning crew during the weekday is my favorite! Yes they can get pretty swamped and busy but they make sure to acknowledge customers. Nicole and Crystal are my favorites but I have love for the store as a whole!! I'm proud of my home Starbucks and they start my mornings off the right way!! read more

Everyone has on a mask. Store looks clean! Very friendly. Can't wait to taste my chi. Plenty of staff so I didn't have to wait. Restroom closed because of pandemic. Stay safe Oops I lied little bit of a wait because of drive thru read more

This service was amazing! Love this place. The staffs friendly! I will be back everyday!lol read more

Starbucks - a plastic cup of iced coffee with a green straw - Coffee & Tea Near Me - Vacaville, California

This review is for Kyle at the register today 6/4. I know this branch has had some struggles but this barista is friendly helpful and attentive! Great start to my Sunday morning. Thanks for the triple espresso over ice and Venti ice water!! read more

Staff is very friendly during the covid pandemic. Quick service great drinks. Appreciate the staff working hard thru this. Been here several times always top notch drinks. Thank u read more

Starbucks - Featured on iron steed HD - Coffee & Tea Near Me - Vacaville, California

As far as Starbucks goes, I had such a pleasant experience here. Yes the lines are long, but they normally are everywhere. What gives the high rating? I'm 9 months pregnant and went here to grab my husband a venti iced coffee cake skinny latte and bacon gruyere egg bites. They no longer had the coffee cake latte but the manager helped put in my order in the system. It's apparently a latte with 3 pumps caramel syrup and 3 pumps toffee nut syrup with almond milk. After I ordered I sat down in their chairs to wait for my food and drink. The lady who made the egg bites hand delivered them to me. It was a very gracious and sweet gesture! Thank you! I wasn't expecting such great manners at this place when the line was long and the environment at Starbucks seems stressful during rush hour. You just don't get that generosity at times like that but this place delivered and took the time. They were very caring. Kudos management and employees working Saturday 9/07! read more

The service was excellent! I ordered a venti iced matcha tea latte and it was horrible. Since I was already down the street before I drank it I didn't return to take it back. I'm not sure what it was but it only tasted like milk I'll be sure not to order that drink the next time! read more

NEVER has any flavored Lattes. 2 months now. Only pumpkin spice. Every other Starbucks has them. CORPORATE PLEASE ADDRESS. Please get a manager in place that can keep the products stocked. It's not a problem with supply as most other stores have all of their Latte flavors. read more

Service is extremely slow. Prioritize the mobile orders but can't even keep up with drive through and those in store. Literally one person making drinks. read more

I've been going to Starbucks for a while and generally their service are good and on point. But what I don't appreciate about my experience today is the RACIAL JOKES from the employees. I ordered the hot chocolate, banana bread and chocolate frap. Clearly, on my Starbucks Card/App it says my name John not "CHANG" If you want to play racial jokes with your customers, make sure you know the guy well first. What's worse the Manager didn't seem to care about it. read more

This is by far the slowest Starbucks in Vacaville, if not the entire Bay Area or the US. Poor management skills, need to learn how to speed things. Management does not care how slow they are though. Came here again to give them another chance and it's just how they like to operate read more

Super slow service. Placed my order at 3:39pm on a Wednesday afternoon & my receipt said it would be ready within 4-7 minutes. At 3:51 I asked Tonya if my drink is ready & she said they're working on it. I politely asked if they can make it because I'm on my way to work & she said they cannot & that they are backed up working on orders placed at 3:34 but I had the option of cancelling my order by calling customer service. Why would I do that? Super rude. The baristas continued to make drinks & called out names that were not present. I asked again if they can please make my one drink I ordered & I didn't get my drink until 3:57pm. Not coming back to this location. Please be a little more friendly. I understand that drinks are made in the order of what time they were placed but if they are made aware of someone who is requesting their drink be made based off the time on the receipt then I would appreciate if they made an exception. I only had 1 cold drink. read more

This Starbucks is still underperforming. The manager should be replaced and the employees retrained. Mobile orders are consistently neglected while drive up and walk in orders are processed. Beverages are not prepared at a consistent temperature read more

This review is actually a *Zero * Im going to keep it short ! This Starbucks is the Most hit or miss place on the planet ! Sometimes the food and drink is Good , and Sometimes it's not ! I ordered a grilled cheese and a mocha , the mocha tasted like sh*t , and the grilled cheese was good , but a little to crispy on one side at the bottom of the sandwich ! ( How is that even possible? Lol ) Anyway I called to tell them I was coming in for a refund , I asked to speak to a manager, I was told there wasn't a manager on duty . and I was told by Krystal , ( who answered the phone ) , that I could get a refund , anyway I went back and they gave me the run around , and I went back and forth with 3 diffrent people , and the Manager ! I didn't get her name , Can I tell you I went back and forth with her in the drive thru, she literally refused to refund me my money !! I showed her my purchase in the app , and she still didn't want to refund me , she wanted to put the purchase back on my app . I didn't want that ,..I wanted cash , I'm never going back to Starbucks ! She gave me some sob story , about getting in trouble , I told her I didn't care...after about 10 minutes of arguing ...She told me to pull to the front , to get my refund . I did and she had another employee bring me my refund ! It was a lot that went on with this whole ordeal! They didn't have any stoppers , or sleeves . Which is unacceptable when your spending $6.00 for some coffee ! Starbucks is going downhill in my opinion...i'm noticing that all of there locations have mediocre/fake service , and it always seems to be something with them lately ( No napkins , stoppers , thin straws , ext ) I'm writing a letter to there Corporate office for the poor service and mediocre coffee . To put it short *Fcccck Starbucks * read more

This is my absolute favorite Starbucks to go to! The store supervisor, Sheri, is amazing. The stores environment is always welcoming and positive. All of the employees make sure to get our drinks made perfectly. Just to name a few of them Elijah, Hannah, Jesse, Kevin, Matt, Daniel, and Cadence. If I could name them all I would because they are all equally amazing. I couldnt say enough positive things about them, coming here is one of the best highlights of my day!!! Dedicated Starbucks Regulars, Aliyah and Amanda read more

My only complaint is the service is wayyyyy to slow. It's slow with only a few people in line. I can understand it being busy but to be slow with a few customers is a problem. This use to be my go to now I've switched to Leisure Town location. Much better! read more

Easily the slowest Starbucks drive through in Solano County. Bring your iPad or a book.

Is there an option for 0 stars because this Starbucks sucks! Happy Thanksgiving, I'm thankful for having to wait longer than anyone else (even longer than other customers who ordered after me wtf!) I'm also thankful for walking into an establishment that seems to hire the most annoying and superficial people I've ever seen. The whole experience makes me nauseous. Thank you for ruining my appetite this Thanksgiving Starbucks. read more

Unfortunately the service is very slow and the drive through is horrible. Been inline so far 15 minutes and still not next. 70% of the time the order is wrong. read more

I ordered a peach tea lemonade with white instead of green tea. But I was served green tea anyway... I'm gonna stop coming to this location out of mere convenience cause only a few baristas consistently make my orders properly. Also the drive thru is particularly slow every time here. read more