This is the Starbucks I frequent most. It's due for a refresh of the dining area as the tables and chairs are pretty beaten up. Despite that, I am usually getting my White Chocolate Mocha with Raspberry to go. They do a really good job on my drink orders so I continue to visit this location. read more

Starbucks - Coffee & Tea Near Me - Troy, Michigan

See all

so to start off i just wanna say the customer service from kseniya, gunjan and sally are top tier and their my favorite, the drinks they make are amazing all the time and i come so often. read more

This location is one of the best Starbucks in the area, strictly based on staff alone. I love coming to this location as it's always a pleasure to interact with the people here and they're generally super fun to be around. Parking and the drive thru here can get a bit wild at times, so plan accordingly. It's a super busy area with a few restaurants and you have to be careful. The drinks are always made correctly and I've never had to wait too terribly long for much of anything. It's a pleasure to get a drink from Starbucks when I have the time, and even though this is not my "go to" location, I like this spot the best. Ample seating and clean, you can sit and hang out for a while or leave to do other stuff like I did. read more

I'm sorry but does the cost of caramel drizzle come out of the employees hourly wage??? Starbucks was already on their last leg with me because they're so expensive for NO REASON but today I had a long day and wanted a sweet treat so I got a caramel frappe with extra caramel. Obviously that doesn't mean anything because there is barely any caramel. Girl... when I'm paying over SEVEN DOLLARS for a drink with no alcohol in it, I assume my order will be correct. I used to work for Ms. Starbucks and when someone said extra caramel, I gave EXTRA CARAMEL! Like a normal human being with empathy and compassion for my customers. Especially one that gives a tip. I'm shook. This isn't something I get everyday, this is a treat for me. You should treat each drink as such. Anyways, go to Dunkin or Scooters. They would never disrespect their customers like this.. and it's half the price. read more

Pretty high quality Starbucks. Drive-thru line is manageable most of the time. My wife and I stop here from time to time on our way to go grocery shopping at Meijer sometimes. No matter the day, this place is pretty busy like most Starbucks are. The mobile orders seem to trip up this location a bit because whether you order it ahead at home or while you're in the parking lot, they sometimes don't have any visibility to it. Not sure if that's a location or an app problem. Nonetheless you get a good quality drink every time from this Starbucks. It's on the pricier side as you probably know, but it's nice to treat yourself from time to time. read more

Starbucks - Irish Cream Cold Brew - Coffee & Tea Near Me - Troy, Michigan

See all

One of the better Starbucks I've been to. Grabbed an iced coffee and it was exactly what I needed. It was really refreshing, smooth, and had a nice strong coffee flavor without being too bitter. Perfect for a quick caffeine boost. read more

Note says "crazy dirty chai - you know what's up :)" Cute little touches like this make my entire day! Always greeted with kindness and friendly faces coming to grab my morning coffee here! read more

Starbucks - Coffee & Tea Near Me - Troy, Michigan

I always use drive thru at this store. Sometimes a lot of cars in front of me and sometimes none. It was latter today and always greeted with smiles + good service! Just realized after drinking almost all of my drink that they wrote my name in Korean on my order! read more

Starbucks - Just realized they wrote my name in Korean! - Coffee & Tea Near Me - Troy, Michigan

Went in and ordered two specialty drinks and a cup of Pike's; when they gave us our specialty drinks I asked the barista for our cup of coffee and was told (rather cheekily) that it's the register persons job to give that to me. I asked her if she could get it, since there were now more people in line and we were trying to k socially distance. Didn't appreciate that. Otherwise service was fast; friends were happy w their coffees, mine didn't taste like it had the extra espresso shot I paid for, but such is life. I generally avoid this location for other ones nearby. read more

I visited the Rochester Rd, Troy Starbucks today. Wow, it had a very poor atmosphere. Its usually quite nice, clean and friendly. Not today! Absolutely no food in the display, dirty floor, employees were unfriendly and looked like they'd rather not be there, furniture missing, etc. Batista who rung up our order didn't utter a word to us, looked bothered and she made an error on both orders. Our drinks were about the quality of the atmosphere. Definitely a waste of money. We wont go back to this location. That makes 2 locations on Rochester Rd we won't visit again. In the news Starbucks profit is low. Geee, I wonder why! Many locations aren't doing so great. A third location on Rochester Rd had a sign on their door today saying inside was closed due to not enough staff. read more

If you've been in any Starbucks recently, you already know what to expect. In that respect there were no surprises here. There was a relatively short delay before I was able to order but this time was not too long. The location was convenient for me because I do shopping in the area and also located near other businesses. I ordered a big size drip Coffee, a Double Chocolate Loaf slice, one of my favorite items. It didn't take long for my order to come out. I usually need to fix my coffee with cream and sugar so I took care of that and finally sat down to eat. This Starbucks was clean and the staff were friendly as they took my order and prepared it for me. I go here often enough for other shopping and have only stopped in here a few times previously. It's usually relatively quiet so I can relax a bit before I get on with my day. I think I'll have to remember to stop here more often. read more

Starbucks - Coffee & Tea Near Me - Troy, Michigan

Coffee okay. Service average. Young man was absent minded and detached. Uncomfortable chairs if you're short. Decor old and dingy. Seating claustrophobic. Just a sad atmosphere. No smiles. read more

2019-04-26. Starbucks. Troy, MI. So on April 16, 2019, Starbucks rolled out their new rewards program. So let's review their old program first. Old program: Rather simple really, you earn 2 stars for every dollar spent when you pay with your registered Starbucks card, or through the app. Partial dollars are calculated at partial stars in 1/10 increments. You can track your stars online, via the app, or at the store (ask the Barista). Stars are kept track on a monthly basis when earned and are valid for 6 months. Once you have accumulated 125 stars, you can redeem it for any food or beverage item regardless of price. So a cake pop will consume 125 stars as will a salad, sandwich, or customized drink. New Program: you continue to earn stars at the rate of 2/$. Partial stars continue to be calculated in 1/10 increments. The stars continue to be tracked monthly and expire after 6 months if not used. Sounds the same so far, so what changed? Well there are now different redemption amounts for different items. The 125 stars for any food or drink item is no more. For 25 stars, you can get an extra added to your drink (so a pump of vanilla, or a shot of espresso, or maybe some coconut milk in lieu of 2%). Brewed Coffee or Tea is 50 stars (75 star drop in price); a customized drink 150 stars (a 25 star increase in price); sandwiches and salads are 200 stars (75 star increase in price); and for 400 stars (new!), you can get a bag of coffee beans or a merchandise item like a mug or tumbler. With all that said, it probably sounds like the worse reward program ever, regardless of whether old or new program. Some simple straight line math calculates that you need to spend $62,50 to earn a free food or beverage item under the old regime, and $75 dollars under the new. But if you're the person making coffee runs for the morning office crew, they can add up quickly! On top of that, Starbucks offers purchase promotions for bonus stars. So is this individual rewards pricing a bull or bust? Well there are both winners and losers. The winners are the brewed drinkers. At 50 stars a cup, they're clearly the victors; but that is merely one battle, these same brewed drinkers lost the battle of the eats as their gains are completely offset by the losses in salad and sandwich prices. In the end the war is at an impasse. Moving onto the espresso masses. These poor lemmings are the ones condemned to lose at every turn. Their drink is now 20% more expensive and their food is 60% more expensive when cashing in rewards stars. Do their stars have any silver lining like the brewed drinkers, nope. But if you paid attention to the program, there is an unknown with the custom espresso consumers, will your "extras" cost you more stars? Or will it be a flat rate of 150? This was what I intended to find out! I ordered a venti hazelnut latte with two extra shots, 3 pumps instead of 4, and whip on the side. The cost, 150 stars. So if your cup is half full, there's your silver lining, the customization is at no extra cost. If You would like to experience more, come dine-with-me.yelp.com I'd love to have your company... Bon Appétit! read more

See all

As a former employee for Starbucks, I have to say that each Starbucks really is unique in it's own way. I attribute that to store layout and of course the employees. This location, really is a cozy place and the staff is very friendly. The drive through can get really busy, and on Sunday Morning's it's very busy as well, and it can be hard to find somewhere to sit. Every time I've been here, it's usually pretty busy, it's a pretty popular location, granted there's another Starbucks about a mile away in the other direction. Service is usually pretty quick, even in the drive through. This is a great place to sit and chat with friends, read or just people watch. read more

Macy Connelly the best barista ever!! She is friendly and very welcoming. Very happy with my experience. Will definitely come again! read more

Starbucks - Coffee & Tea Near Me - Troy, Michigan

See all

Ordered two large pink drinks. One had the strawberries in it and nothing else strawberries in the other! ‍

Very slow service! Waited at the register watching the associates task while being ignored for 3 full minutes. Ordered food and so did the person in line behind me. They received their food while I continued to wait. I finally asked and watched the associate take my food order from the drive-through window area where it had been sitting the entire time... ridiculous read more

This is my favorite Starbucks location! It's so worth passing the Tienken/Rochester & Rochester/Auburn to come here. Staff is incredibly friendly and helpful; they're always so cheerful and happy. Their mobile ordering is always taken care of quickly. I noticed this location usually has someone working just on mobile orders which I think helps a lot. Their drive thru line also moves very quickly. My drink has never been incorrect from this location either which is lovely! I always drive out of my way (daily) to come to this location because of how lovely the staff are; So much more pleasant than the other Starbucks locations in the area. Thank you Rochester/South workers for being such a great team! read more

Great place, but my drinks always get stuck on the wall. If you go there, you will know what I mean. Tear down the wall.

The Starbucks located at South Blvd and Rochester Rd is my go-to location! I primarily use the drive through and it is always efficient, my order comes out correct, and the staff is friendly. I often have the drive through employee Amy. She is always perky, eager to help, and I appreciate her positive attitude! The inside cafe is small, not ideal for sitting down to chat with a friend or taking your laptop to work while having your drink. When I go into the cafe to order is when I wait the longest. My only complaint is that the inside drink pick-up area is crammed. I feel like I'm in the way of the guests seated at the tables. Since you often have to wait a bit longer, the pick up counter gets backed up with people and it just becomes overly crowded. The inside gets quite loud during busy times which is to be expected as the baristas are working their magic behind the counter, but the small space amplifies the sound. Not really an issue, but something to note if you are someone who likes to work, read, etc. in the cafe. On warmer days you can sit outside at their tables which is a nice option. Overall, I prefer this Starbucks to most of the others in my area. It gets the job done and is close by when I get the craving! read more

Best service you will get from a Starbucks in the metro Detroit area, hands down. There is often a wait--which is to be expected with other local Starbucks often being closed. Order ahead on mobile app 30 mins in advance during busy times and you are all good. read more

Overall, my orders are correct. My consist disappoinment with this location has to do with chronic understaffing. It should not take 12 minutes to get my black coffee (not customized). Avoid or pack you patience when you stop here. read more

Nicole was super friendly and patient with my family ordering drinks. I would de recommend this starbucks location.

Second visit. Same customer experience as the first time. Ordered drinks at register. Waited 15 minutes. Forgot my order. No apology

I come here daily for coffees before going to work. Staff is super nice and friendly- I don't even need to order as they get my coffee ready for me as I walk in since I am here so often. It doesn't get better than that. I have never had a bad coffee from here or had a long wait time. Love this staff they're awesome! read more

These baristas do an excellent job of serving up piping HOT lattes that are 90% coffee. I am so sick of most Starbucks skimping you on espresso in exchange for massive amounts of foam. This results in a lukewarm beverage that you can basically slurp down in five minutes. I like to take my time to enjoy my obscenely expensive drink. This location allows me to do that by making it hot enough to slow down and sip it instead of guzzling. Plus? They have a drive-thru and they give you those lilttle stoppers for the cups so the coffee won't spill in the car (and will, again, remain hot!). read more

As a student, this is my favorite Starbucks location in the area. As Starbucks transitions to focus more on drive throughs, this location has maintained a cozy cafe ambience with couches and lots of seating and tables. It's a great place to get some work done. The baristas are friendly and I've never had a problem with mobile ordering. read more

Great service and fast drive thru!

Since I was already planning on going to Nino's, I thought I'd check out this Starbucks across the street for some pre-grocery shopping studying. It is a small place inside, with mainly small square tables, and a few cushioned armchairs. It got pretty busy at one point. I generally like a busy coffee shop, and find the background noise more conducive to focusing than music. But the noise was mostly obnoxious high school students. The music selection was standard Starbucks, which I like. My tea was good, but it is hard to mess that up. The best part, besides getting work done, was being able to drive across the street to Nino's, which is heavenly. I will probably return before my next trip to Nino's. read more

I enjoy the atmosphere of this Starbucks as a nice place to meet a friend and catch up. It seems like every time I go there, others around me are doing the same thing! Little more upbeat than other Starbucks I'm use to going to in the area. I give this a 4-star because coffee is a big passion of mine and I know that if you drive a little farther north to downtown Rochester- you can go to Dessert Oasis where you can get a coffee for a similar price but MUCH better quality! read more

Stopped by for a coffee and met the nicest Starbucks staff I've ever encountered... in the middle of a pandemic, I love to see they are keeping their spirits up and are still providing good customer service! Thank you for your hard work, essential workers :) read more

Best Starbucks in the area! Employees are great and coffee and food is always on point. I usually use the app and order on my phone. It's always ready on-time. :) read more

My favorite Starbucks to go to. The drive thru is very convenient and usually does not take that long. The employees are always nice and my drinks are made to my liking. read more

Starbucks - Long wait this morning - Coffee & Tea Near Me - Troy, Michigan

Great service, great coffee served pretty quickly and great cake pops. Tends to get busy if you're planning on coming here to study - better to just go to the local library after grabbing an americano and a cake pop ! read more

With 3 Starbucks location along my morning route, I drive past 2 locations since this Starbucks has become my location of choice. The line moves quick and the drive thru is easy to access. My order is always correct. My experience was elevated yesterday by the friendly and cheerful barista. Having such a pleasant interaction at 6:30 am is a great way to start the day. Also I have found the Starbucks app very helpful to use as you can order ahead amount many other perks. I highly recommend stopping by if you find yourself in the area. read more

This is my all time favorite Starbucks. The employees here are all super friendly, patient, and helpful. I'm always so indecisive for my drink of the day, but they always help me out! They never mess up my orders and are super quick. Service and coffee here is A1. What more can you ask for? read more

REALLY POOR SERVICE. The lady attending, not sure if it is the manager, a blond lady, was very disrespectful on the way she took my order and when I asked a question about my receipt.. read more

This is definitely the best Starbucks I've ever been to. The baristas are always smiling and always friendly. They work hard and keep those drinks coming out fast. The drive through wait is never too bad but can be busy in the mornings and midday on Sundays. Even when they're crazy busy, the baristas are quick to get drinks out and keep people moving. I really appreciate how quick and consistent they are with their drinks. I would definitely choose this Starbucks over any other one I've been to. read more

The Worst service ever. I walked 2 miles just to get there and I didn't know how to use the Starbucks app, so I asked the Starbucks employee and they acted like they didn't know how to use the app and I asked if the others knew how to use the app and they said no.Very rude! read more

Yes I'm on Twitter the day is good but yes you have the money for you can come to your home I am not a car mom so you have no problem at the moment but yes yes that's the car I'm read more