This is an excellent Starbucks! The lady checking us in, was so friendly and told us about linking Delta and Marriott Bonvoy rewards. This is the first time this has happened at a Starbucks. We didn't try any of the food, but the drinks are excellent. Nice big seating area and the music was great. Great location too! Try them! read more

Starbucks - Inside - Coffee & Tea Near Me - Traverse City, Michigan

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Alexis was great! Chipper, cheerful, and helpful! She made us a strawberry puree chai when something we asked for wasn't on the menu! Thank you, Alexis! read more

I Love all Starbucks the Best Coffees and everything i hope they all stay forever service was wonderful friendly place

Bad morning. Screwed up my order and put someone else's in my personal cup. Then chased me off the patio on the nice part of the day for maintenance. Won't be back. read more

I stop by this Starbucks often and the customer service is always top notch! The cake pops are a go to for my son and never disappoint. Completed some business work inside and the fire was a great touch on a gloomy spring day! Definitely recommend this location and Starbucks has yet to let me down in comparison to Biggby. Keep it up staff! read more

30 minutes for a coffee. They need to balance time spent in drive thru, mobile, and counter orders. They didn't go slow, but I wouldn't call their movements fast compared to other Starbucks. And they have time to chat, so they're definitely not that stressed. read more

This Starbucks is always a crap show. The people that work here are super nice but it doesn't matter how busy or slow it is in there... you're gonna be there FOREVER!!!! Right now everyone is way in the weeds and I can see 2 workers just standing around doing nothing which is unfortunate because there's a drive through line 20 deep and 10 people waiting inside for their orders. read more

Stopped in here for a coffee and some scones. Connor was my barista super nice and super friendly. If I were a business owner locally, I would poach him for my business. The location seems to be relatively new. It's very clean decorations are fantastic. I was very impressed. read more

I got the oat milk brown sugar latte and my husband brought it home. When I took it out of the drink carrier I noticed it was super light! He did not touch it or drink any, and it was literally filled halfway and the rest was air and foam!! He gave a tip too not knowing the barista only filled it halfway! Super disappointed and disgusted that they can charge that much for a grande and give you a tall version worth of coffee!! Never again, shame since they did get it to taste really good. read more

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This is a busy location but the staff is amazing. Every time I am in town I place my order through the app and every time two servers in particular always welcome me by shouting my name as I enter the door. Not here year round but when I am in town I stop by daily. I order a very simple drink and when out of town, 40% of the time it's wrong but never at this location. They always get it right and never over steep their tea! I look forward to walking in here cause the staff is friendly and my order is always right. If you are in from out of town and especially in the summer, yes this location does get busy. But the staff is great and definitely working hard non-stop. I mobile order my drink 20 minutes early in the summer time. 90% of the time it's ready when I get there. The 10% of the time it's not ready, the are slammed more than normal. This is a tourist town in the summer, just calculate for it, if it's a busy season. In the winter I don't need as much lead time when placing my order. Hope this helps people. read more

This may be the longest I've ever waited for any Starbucks. We went through the drive thru line and waited at each spot for ages. Having said that, my caramel macchiato was one of the best I've ever tasted anywhere. Some things are worth the wait! read more

They always get my order correct and are able to recommend healthy options. The wait time is also little to none! This team rocks!

Beautiful brand new Starbucks with drive-thru! Has a welcoming gas fireplace and large windows. Staff were friendly! It is a fairly loud inside because of the concrete floors and music so bring headphones if you will need to concentrate. Since the other Starbucks in TC are the kind inside supermarkets, this freestanding, real Starbucks is a refreshing addition to TC!!!! read more

Starbucks - Coffee & Tea Near Me - Traverse City, Michigan

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Service is terrible do not go here, i have waited 30min to an hour at least for 1 cup of coffee. WASTE OF TIME

The staff working at this location are liars. After waiting 20 minutes I asked them if they had my order. I gave them my name and drink order. they said they did and they were just backed up. another 15 minutes later they whispered to each other and then finally out came my drink. without a ticket. It was not made correctly. They then explained they didn't have my ticket which is why it was wrong. as if that was a good explanation. I had to request that they remake it correctly as they did not offer. what is most upsetting is that they lied to their customer. read more

horrible. This week I move came in and had FOUR wrong drinks. The workers do nothing and work extremely slow. there's one good worker, woman with I think pink very short hair. The place is very dirty and the counters don't look like they have been wiped since it opened. I asked for soy milk and 3 out of 5 days I got whole milk. They make my drink hot when i say iced and put coffe in my Creme drinks all the time. Do not reccomend read more

It's an average Starbucks. Good sweet coffee drinks but they're overpriced. Go to biggby instead

This is only a Starbucks that I know of whith a drive through and it's very convenient as it's not far from our hotel that being said to drive through line is always long and very slow I tried going in the store yesterday afternoon got ignored as employees chatted I stood at the counter for about 3 minutes no one had knowledge me anything so I left it was a lot better this morning when I went inside Because the drive through was as usual wrapped around the building Wish there another location nearby without a drive through it would probably be quicker read more

I tried a new to me drink, dirty chai. Honestly, it might be a new favorite. I needed a chocolate cake pop, too. They were both extremely rich and delicious (loaded phrasing right there). read more

First time trying their breakfast items. The coffee was good, as was the service. They were really friendly and helpful. Also ordered a sausage, egg and cheddar sandwich, and a chicken maple butter sandwich. What's so shocking to me, is that a business, with $36 billion in annual sales, puts out breakfast sandwiches with tough, doughy rolls. The type that create a doughy, glutenous ball when you eat it, and it changes to a thick paste that sticks to your teeth. But like I said, the coffee and service were good. read more

Busy drive through full of yoga moms and imports. Drive through barista was please tell with a good sense of humor!

Hands down the most friendly Starbucks staff in the land. Every single time I visit (and I visit at least once a week) whether it's inside or in the drive thru, the staff is unforgettably kind. And it doesn't matter if it's 5:30am or 1:30pm, they're always on a good mood. Thank you! read more

The worst, slowest, and least efficient Starbucks I've ever been to. This is my 3rd visit here while I'm in Traverse City, and I pity the people that have to put up with this terrible Starbucks. read more

Service was fast, employees were very polite, and store/bathroom was very clean! I got a large iced chai with almond milk which was great and matched the quality of other Starbucks I've had before. read more

Literally the slowest Starbucks we have ever been to. Do not make the mistake of stopping at this one... You will miss whatever plans you have for the rest of your day because you may be stuck in line for roughly 24 hours. Terrible!!!! read more

If you walk into this Starbucks and there is no line at the counter, DON'T BE FOOLED. You are now standing behind at least 10 to 15 people in the drive-through and with mobile orders. People who wait at the store are suckers. They won't even acknowledge you. You will stand there for 15-20 minutes while massive drink carriers go out the door full of coffee that was ordered by someone who has not been standing in their store. They don't want your company. They want your money. They want you to get their product and get out of there. Unless you have a mobile order or are in the drive-through, do not bother stopping at this Starbucks. read more

Amazing service and staff is so wonderful!!! Front Street Starbucks is the best!!! Ambiance and food is great!!

I like what I am served there but the service itself is not great. For some reason you still have to ask for sugar or Splenda or cream which is fine but you kind of have to beg for somebody to come over and give it to you. They seem content to handle the drive-through and take their time doing what they're doing and you get whatever is left. It's unfortunate read more

The service at this Starbucks is amazingly slow! I've never had service at any drive-thru this slow. One car in front of us and it took about 10 minutes to finally get a green tea and cake pop! Holy #%^! It looked like there were 4 or 5 purple-haired, 13- year-olds all rushing around doing absolutely nothing. Can't wait until the West Side drive-thru is open. Hopefully they hire competent workers! read more

I messed up my mobil order (got a sweet tea instead of unsweetened) and the people inside were super nice and accommodating. They're doing a wonderful job even though it's busy and there's only three workers. 10/10 be nice to these people. read more

Starbucks in this area are great. Always have products that I need. Curteous and remember customers

I accidentally ordered a latte without saying what milk alternative I wanted. I realized the mistake as I was leaving and they made me a new drink no charge. They were all very lovely! read more

Pizz azz garbage!! all of it!!! They couldn't make a decent latte to save their lives. Worst decision I've made in awhile. Does not even taste like coffee, it's like they've invented a new product.... and it's terrible!!! It's a big wonder why people buy this crap by the Millions?!? They need to severely examine their soul. Absolute garbage! Worst coffee of the decade, perfect for 2020. read more

I was on vacation this summer in Traverse City for about a month. During this time I frequently visited the Starbucks on E. Front St. I know the store front is relatively new and things can be challenging during the pandemic however, I was disappointed on a regular basis with how abrupt and unfriendly the staff were. The final straw was when I went to retrieve my mobile order, which I could see behind the counter. "Camellia", I believe was the barista, seemed upset that I asked for my coffee so, rather than slide it directly under the plastic shield where I was standing...which was at the end of the counter in the mobile area, she slid it farther down the counter so I had to around a corner to get it. I hope that the corporate office pays attention to these reviews and will provide additional training for these employees. Customer service is consistently lacking! read more

The friendliest Starbucks I have ever been to. I messed up my order and offered to reorder. Trina was super sweet and redid my order for me. The building is nice and clean & orders are served quicker than any Starbucks I've been read more

Order a cup of dark coffee seem simple enough. Ended up with a treat on top. A layer of cum.

I visit this Starbucks at least 10 times a month and always receive amazing service! The staff is always so nice and helpful. The coffee is always good(: read more

Love Starbucks, from Seattle so it's a thing. Drinks were served fast and tasted great. Though was disappointed when I walked in with a backpack as did my husband, clearly ready to study for an hour, seeing there was a group sitting at a table and two tables open, only to find out that all indoor seating is closed, which can only be seen once you're standing over the table due to signs being flat on the table. Also, the barista was short with us from the get, didn't warm up our muffin, and definitely could've done the courtesy of mentioning there was no seating prior to buying our drinks. Two people walked in after us with back packs and experienced the same situation. No indoor seating is understandable in times like these, but please provide more clarity, flip the chairs up or something. read more

Beverages are fine, never an issue. Staff has always been friendly. My last two trips have really dampened my enthusiasm for the brand. Both mornings, after paying with cash, I was asked if I wanted my change back. Tacky, people. Really, really tacky. There's a tip jar on the ledge. If I want to contribute, I will, and have. But don't beg. Let ME make the choice. read more

i get that this place just opened but what the actual hell. i placed my order with a very polite barista and i asked her a question regarding what merchandise can be redeemed with the starbucks rewards stars, as i have 400+. she admitted to not knowing the answer and had her manager come over to answer for me. i started to repeat my question but was rudely interrupted and told about how i could use my stars to redeem the drink and scone i was purchasing. i let the guy finish before repeating myself again and telling him no that's not what i wanted to do with them and he said he misunderstood, so i called him out and said "yes you did, because you interrupted me". he apologized, answered my original question and i paid and moved on. then another barista calls my name and i come over to find a cappuccino instead of the frappuccino i ordered. that's an easy mistake to make, but when i told her i ordered a frappuccino, she walked (kinda stomped) away too fast for me to tell her what type of frappuccino or the specifications i had asked for it. so she makes a plain frappuccino without espresso, which was once again not what i ordered or paid for. i tell her as much and she looks at me and says "well you didn't tell me that". and she was correct. i had not, because i didn't get the chance before she angrily walked away to make my second incorrect drink. Finally she comes over and places the correct drink in front of me and asks me to taste it (while not exactly using the most polite tone) to make sure it's right. I said it's fine and she walked away. At this point I realized i had still not received my scone that i had ordered over 15 minutes earlier. as a professional chef who has also worked as a hostess, busser and waitress, i understand that mistakes are made, but to repeatedly interrupt a customer, blame your mistake on them and then glare at them from over the counter while they eat is absolutely unacceptable. i will be returning to give this place a second chance, and also because it's extremely convenient, but i hope to god this staff gets their shit together fast. read more