I visited my neighborhood Starbucks on Friday to pick up a Chamomile tea I first fell in love with during a recent trip to DC. I placed a mobile order for pickup, which was ready when I arrived. The tea cup didn't have a sleeve, which made it difficult to carry initially. Thankfully, an employee kindly grabbed one from the back when I asked. I couldn't help but wonder--why wasn't the sleeve already on the cup, especially for a hot tea that had been sitting in the pickup area? The tea itself was slightly cooler than expected, but still had the flavor I enjoy. The store was clean, but the drive-thru line was incredibly long, so I'm glad I chose the walk-in option. All in all, a decent visit--but the team should pay a bit more attention to the small finishing touches that make a mobile order feel as thoughtful as an in-store experience. read more

My favorite Starbucks locations The people are soooo friendly and nice. Service is fantastic and the baristas are wonderful. I love coming here just for the wonderful energy of the employees read more

I did a DoorDash Pickup order for the first time in my life since I had received a gift card. I have a newborn and 2 toddlers and thought it would be nice to treat myself to a coffee since someone gave me a DoorDash gift card. After waiting in the drive thru the guy on the speaker said I couldn't get my pickup through the window. I told him I had 3 little kids in the car and he said I would need to come inside for my coffee. . Refund wasn't an option either. To say I was frustrated toting all 3 little kids in for my coffee I ordered would be an understatement. Lesson learned but also won't be back, terrible customer service and lack of empathy for a tired overstimulated postpartum mom. I'll drive somewhere else next time for my caffeine fix. read more

The best! We love the staff! Always treated well! If you go in they are kind! If you are at the window they are kind. They even offer pup cups to our doggies! Keep up the good worl! read more

Starbucks - Gift box! Always be Kind! - Coffee & Tea Near Me - Summerville, South Carolina

Public service announcement: "Get the lemon loaf!" I repeat, "Get the lemon loaf!" The barista gave me a sample and it was love at first taste. Of course I ordered a slice my next go around. Don't worry, you can thank me later! P.S. Don't forget your pup cups! read more

Starbucks - Pup Cup - Coffee & Tea Near Me - Summerville, South Carolina

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I love this Starbucks! Not only is it only 2 minutes away from my front door, the entire vibe, decor, and friendliness of the staff is amazing! It's a large location with lots of seating and it's a open concept! There is lots of parking so it's never congested. I have ordered at the counter and on the app and have been happy my order was correct and delicious read more

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I visited this location for the first time today via drive thru. The line looked intimidating however it moved very quickly. The customer service person at the "window" was friendly and accommodating. I ordered my Chestnut Praline Latte extra hot and the temperature was perfect. I added extra espresso and the espresso taste was there. I wish they would have added the chestnut praline topping/garnish to my drink, but apparently they were out of it. I wish they would have told me that beforehand. I also felt that my drink could have used an extra pump of the chestnut praline syrup as my drink wasn't quite sweet enough but overall I was pleased and would return. read more

Love my local Starbys crew - visit so much I feel like they are family :) drinks are usually perfection and on the occasion something gets messed up - they are always quick to fix - watching everyone work their butts off to please each customer during the high busy morning rush - they keep the atmosphere upbeat and happy ... cane bay Starbucks staff rocks read more

This is Andrew Butler your local Charleston Realtor... It's standard, coffee is good! Holiday specials are where it's at, but there are some local coffee spots that blow it out of the water. It's hard to find a spot to sit with everyone on the computers but I have made some good friends by sharing a table. Share some love in this wild world we live in! If you see me there your coffee is on me merry Christmas! read more

So excited to have a Starbucks close by now! Hello Cane Bay Starbucks! This location is very spacious, clean, and modern. I was surprised how big it was compared to other locations. It is decorated nicely. There is a ton of places to access outlets as well. The staff was friendly and the drinks were delish! This location might get me in trouble with my husband. My daughter is already hooked on the Strawberry Acai with Lemonade Blended. She even purchased a reusable cup to take in each time. There is a drive thru as well and plenty of parking. read more

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The service is second to none. Walked in with a huge line in front of us and received very prompt service, was pleasantly surprised. Drink preparation was just as quick. There were a few items out which I can understand of this restaurant being new and the expected par levels are not 100% known at this time. It's part of the new business learning curve and as.you can see did not take away from my experience read more

Starbucks - Decor by pickup - Coffee & Tea Near Me - Summerville, South Carolina

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Always friendly service. Drinks are always made to specifications and food is pretty good. Lord knows I come here so much that they know my drinks before I do :) read more

Starbucks - Pink Drink - Coffee & Tea Near Me - Summerville, South Carolina

Suck a nice location! Staff are extremely friendly, store is clean and service is spot on. Enjoying my Starbucks as I write this review! read more

Starbucks - Coffee & Tea Near Me - Summerville, South Carolina

Starbucks on State Road in Summerville is a well managed Starbucks location that is efficient at getting everything ready when you need it. The location is very convenient when you are in the area and need to make that stop. The staff here is very friendly and works hard to make sure that you have everything you need. read more

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Waited in line patiently and wanted to add just one chocolate chip cookie not two or three Just one. And was told sorry we cannot add item cause we are backed up. It does not take that long to "warm" a chocolate cookie up in a microwave. And to top it off was told I would have to either come inside to get it or get back in line. Which by the time line was already long by the way. Who in their right mind about to do that. really bad customer service experience as well when ordering felt like attendant was rushing me. I will not be returning to this location either. Please work on this store customer service skills very poor. A cookie though !! read more

Frustrating how slow this store is. I get they are a busy location but I wish they could figure out a way to speed up the service.

Spacious new Starbucks right here in Cane Bay! Lots of USB and power outlets. Well staffed, and a location that is easy to get in and out of. Bravo, Starbucks! My love says, It is so nice to be close to live near the best [set-up by] Starbucks ever. read more

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The staff are always awesome, friendly and deliver quality. It's clear they are a team and all enjoy what they do. Have been and will continue to come here. read more

They got my drink wrong, and I waited for 20 minutes. However, they were kind of busy via the drive through and I believe training someone as well. read more

Of course, if you want a good cup of coffee where else do you go for me is Starbucks! The place is clean and they always have friendly help. They don't mind doing your order special if you request it and that is always a positive for me! read more

I would and have always loved my cane bay Starbucks until now! The girl at the DRIVE THRU is rude, makes fun of me wanting a straw with my venti iced coffee! I miss my old girl that was young but, moved away!!!! Danny there is so sweet & the others that take your order however, the GIRL AT THE DRIVE THRU WINDOW NEEDS A STARBUCKS REFRESHER COURSE!!!!! Oh wait let me guess they are OUT OF THAT TOO!!!!!! read more

They are overpriced and I don't know what everyone sees about their product I avoid them I would rather have coffee at a gas station

This is the Starbucks I go to most of the time. Their service is always fast and friendly. They move the line more efficiently than the st James location IMO & my drink usually tastes pretty great. Love that they opened this location they are doing a wonderful job! read more

While the location is wonderful and the building nice in the standard Starbucks manner, we have been consistently disappointed with our drinks. The last three times we have gone, there has been a significant amount of the beverage missing. Having been a Starbucks lover for over 20 years and all around the US, I know this is not their standard. I also don't want to have to open and check the cup each time and ask them to fill it appropriately. For now, I'll just drive the extra distance for consistency and quality. read more

Starbucks - Latte shorted on milk. - Coffee & Tea Near Me - Summerville, South Carolina

I went to Starbucks drive thru today after lunch to get some coffee I had the best experience ever customer service was phenomenal, from the moment my order was taken to reviving my order at the window. Josh was the employee at the window. starbucks you need more employees like Josh. read more

Very tasty and reliable Starbucks! My favorite one in this area, and for good reasons. They never mess up your order, are always friendly, and very efficient. read more

Love Starbucks, but why is the music so loud? I come to get some work done and the music is turned up so loud it's hard to concentrate.

They take forever, and I get screwed on my drink at least half the time. That's a brand new venti. This place is horrible. Pic below is of a new venti latte. It's missing a third of the drink. read more

Starbucks - Coffee & Tea Near Me - Summerville, South Carolina

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This Starbucks was on top of there game, I ordered something that's not on the menu they had no issue with it. My drink was ready in a timely manner delivered to my hand by a delightful young woman with a great hat and a wonderful attitude. Good job. read more

Go to this location everyday and 50% of the time the drink tastes terrible.I have asked numerous times to even change the recipe but to no avail. Have been told same recipe always...... no way!!!I tell them exactly what I want and am always frustrated since this drink is so expensive! May have try another coffee shop!!!!!! read more

They have really good coffee recommended mostly for coffee they have other good stuff too if do you have any friends that are girls and they like coffee this would be the place to take them if you want to just sit along with your coffee you should come here read more

Love Starbucks! The drinks they make are so good and tasty. I would recommend the London fog tea latte because of its sweet flavor. The food is great such as the egg bites and impossible breakfast sandwiches. The interior is great and makes you feel at home with nice seating inside and outside of the cafe. Though the place is a bit pricy I would recommend it for all who are looking for a nice cafe to stop at. read more