The little things are sometimes really the big things! The crew at Southampton Starbucks is ahhhhh...... ahhhhmazzinnnggggg - no wonder Starbucks is known for its best in class training! I work remotely / on my laptop....and enjoying finding welcoming places to do work, while enjoying fresh treats and yummy coffee (!!). The crew at Southampton Starbucks set the tone right and have a cheery welcoming / warm atmosphere, which is why I go there everyday (several times per day) for my favorite lattes and treats. On a recent very cold day, Kellie, welcomed me with a "Hello Lisa!" as I was placing my order.... she has noticed that I enjoy sitting near one of the window tables, today all of the tables were taken and she said "Lisa do you want me to take one of the tables from outside in here for you?!" Wow, talk about customer service... This just made me feel warm and appreciative right away. I had been planning on taking my coffee and going for a walk until the tables became available, but Kellie's solution was much better!!! It was frigid out so she rightly assumed no one would want to be outside, and she went out of her way to make this recommendation, and accommodate me. Sarah is a gem (!!!) , she takes such pride in her work and her warm personality makes my visits there soooo cheery! Katie is so personable!! Everyone there (I don't know every ones names) but they all are wonderful and make a great dream team!!!! I work as a professional recruiter and naturally tend to notice peoples different skillsets and talents.... this is a really talented group w/ unique diversified skillsets, which make a great well rounded, warm and happy team.. Thank you Starbucks Southampton for being my go-to-4 times per-day place of choice + read more

Just had an atrocious experience here. The older woman working this morning (only describing her that way because she was literally the only person who wasn't in their 20s) handed me my order. It was incorrect. I let her know I was also missing an item. She held up my sandwich, crumpled it in the air and slammed it into the trash and said, "I guess we'll just throw this in the garbage?!" and then walked away. It was an appalling way to speak to a customer, or anyone really. Not sure if she was the manager but she displayed horribly unprofessional behavior and I feel badly for anyone who works for or with her. I understand working in the Hampton mid-July can be stressful, especially during the morning rush but this was not even my fault, and I was very polite when I addressed her. I'm actually embarrassed for her. Smh. read more

I used to go every day Once I couldn't add my own milk I stopped going. For the premium you pay you should be able to customize your coffee. read more

This Starbucks is lovely I was helped by a very sweet person who took my order. She fell in with my frenchbull Zev who got a pup cup, can I hear a big awwww. I purchased a delish salt camel coffee which I never usually get flavored coffee. I highly recommend this coffee if you crave some sweetness and need an extra charge for the day. Covid 19 protocols were totally obeyed with everybody wearing a mask and doing social distancing awesome job all. read more

Starbucks - the inside of a coffee shop - Coffee & Tea Near Me - Southampton, New York

Yeah, I'm there at 7:05 AM and they can't break a $50 bill for my breakfast and coffee. I'm a year-round resident coming from Southampton Hospital. if it were my business, I would've given the customer what they came for instead of refuse their service! read more

This location simply doesn't have the capacity to keep up with the summertime volume. At least, that has been my experience frequenting this location over the last couple of months. No matter what time I go, regardless of whether it's a weekday or weekend morning, this place is always slammed. To save time, I place my Starbucks orders via the app. However, if you do that here, you can expect to wait no less than 25 minutes as you watch folks walk in, place their order, and receive their beverages and food, all while the staff slowly makes their way through the queue of mobile orders. You'd think they were short staffed, but there are so many employees behind the counter that they're all practically tripping over one another preparing orders. read more

Tall sized review, not venti: Stopped by when I was out in the morning during the summertime. My iced coffee mobile order was ready when I arrived and tasted like it should. With all the local locations, it was nice to still see a Starbucks for that option. The location was large and inviting. read more

Starbucks - Coffee & Tea Near Me - Southampton, New York

I am normally a Starbucks lover! I rarely miss a morning picking up my coffee that I order on my app literally everyday at the Starbucks in Bridgehampton. Everyone is so nice and friendly. Today I had to order my coffee from the Southampton location. The coffee was sitting right in front of me but I thought maybe it wouldn't be cool to just lean over and take it so I asked the barista if I could just crap the coffee. She yelled at me and said NO! So I patiently waited until she was finished with the drink she was making and instead of just handing it to me or simply putting it in front of me she slams the coffee down in a complete different location then where I was standing which was right in front of her and the coffee. It was so bazaar and so not the Starbucks way. I just had to vent. read more

I live in Southampton Village and I can honestly say that the employees at this Starbucks are the nicest bunch of people in the entire village. They say hello and smile at you every time you walk in. Always have a good laugh with them. They know my order and sometimes already have it ready when I get to the counter. No attitudes here. Only the boneheads from the city. Only spot in town for coffee read more

Very sweet and kind baristas and staff, accommodating and very clean establishment . I highly recommend

One of the worst organized and trained staffs I've seen at a Starbucks Yesterday they had no Coldbrew, their premier promotion item at 7am. Today they have a ton of old ladies looking lost at one another, no one taking orders for over 2 min...we 10 people waiting. Amazing how the best stores work w 2-3 people, and then ones like this can't function with. 5 or 6 read more

Finally a Starbucks in Southampton village! With it being the only big chain coffee shop in Southampton village I appreciate the fact that they tried to fit in with the other Southampton storefronts. One main problem is that during the summer during peak hours (mornings) expect there to be a line! However this is expected on busy summer weekends like any other popular store or resturant. They have the order ahead feature through the Starbucks app so I would suggest doing that instead of waiting in line to pay and order your drink read more

As a stock holder of Starbucks for many years, I was disappointed with the lack of friendly service! Hello, welcome and have a great day, cost nothing, although does alienate customers! read more

Probably stopped here a million times. A nice Starbucks with friendly staff in a good location.

Large and open area, with a lot of warm decor. Drinks came out speedy, and hot. Baristas were very friendly.

AMAZING . Even though me and my friend went in 7 times within 30 mins, the service was still good each time. Even though we were laughed at a bit by the employees, they were still respectful and helpful. The banana bread was good but we would prefer if it had no nuts in it. Overall, we love this Starbucks location read more

Clean new Starbucks in Southampton across street from Citarellas. Decor is almost beachy which is fitting with the location. Great to have in town since we used to have to make a 20 minute trip to Bridgehampton, but appears very few know it is there. I only have 3 stars because on last visit service was slow and there was almost no one there. If they catch on, and get a crowd they will need to step up their game. read more

Starbucks - Coffee & Tea Near Me - Southampton, New York

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Great job Starbucks crew. What a wonderfully cute store. Great decor, smiley staff, and quick service. They label everything, which is different than most sBUX cafes, but I like it, it's accurate and faster than walking cups and food bags around. Lauren was quick to fix a drink with the wrong size, smiled, apologized, and gave me a trenta. Clover here too! I'll be back! read more

Hardworking crew. Very attentive. Service with smiles. Vibe is more local/Hamptons than most other, generic Starbucks; same with Bridgehampton and East Hampton. But hoping they may replace the hard wood seats with something upholstered and comfortable as they have in the other two stores out here. Whadya' say, district manager?! Oh--and while we're at it--could the corporate office do something about the year-round arctic air conditioning? Please?? read more

Starbucks - Aside from morning & afternoon rush, this is how laid back it is. Nautical theme to fit the Hamptons, with big front windows. - Coffee & Tea Near Me - Southampton, New York

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Nice starbucks and everything that you would expect from one. Wifi, clean bathrooms and the usual food and drinks. Drink came pretty quickly. Most unusual thing about it is that they got my name 100% correct! They get an extra star just for that read more

The store is extremely cold. They always make the temperature cold in summer and now on October which is 52 degrees outside.no one stays in the store. They grab the coffee and go. There is no one you can talk or complain. In winter you can not stay in the store extremely intolerant!!! read more

I stopped in here the other day for a cup of coffee and a breakfast sandwich before heading to the beach. This is a nice location - clean and quiet. I was happy that a table opened up so I could sit down. The staff was polite and friendly. One of the baristas forgot one of our coffees but later apologized and gave us a new one. Conveniently located in the village - I'll definitely be back here. read more

I have never been to a Starbucks run this poorly. 4 people behind the counter and it took a fun 3 minutes to have someone greet us. How this place stays in business is a mystery. read more

First of all let me start by saying I love Starbucks Coffee, having said that I walked into an empty store and try to place my order with Lisa but she is super busy TEXTING fine I wait till she is done place my order she proceeds to make my sandwich and drink with those dirty cell phone hands (cell phones are so dirty)....so whatever I finished my coffee and ask for a refill and Michelle is super busy TEXTING so same thing all over again.....please get some good management! !!! read more

Slowest service in town and the workers just don't care it takes 15 min to get a drink

I have ordered a cafe vanilla frap three different times now and they can't seem to figure out what I am asking for. How can you not know your own menu? I'd rather drive to Riverhead and order there than waste another 10 dollars. read more

We were at the Southampton Starbucks today and experienced very slow service. To make matters worse, my coffee was nasty tasting with a bitter finish. After two sips I tossed it in the garbage and waked across the street for a much better cup, read more