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Starbucks

3.1 (23 reviews)
ModerateCoffee & Tea
Open 5:00 am - 7:00 pm

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Zoe Z.

I'm very disappointed in the employee (Courtney) here working this Thursday early morning, I cannot even give her 2 stars I would give 0 if that was a option, She was very rude there was nobody there but me when i first got there. I asked her about a drink i was trying to find the name of it i tried it before i explained to her, I thought it was a toasted Marshmallow/White Chocolate or something close to that i said its cream based, She said very rudely all of our drinks can be cream based this doesn't help me one bit not that she even tried. I started shooting off some names of possible drinks she just shook her head and asked me if i was finished yet, I was literally shocked she was so rude, I then just settled for what i usually do. But her working in a place where she has to interact all day with people she should be more welcoming and nice, She could of just told me she has no idea what drink i'm talking about nor did she want to help me figure it out. I would of respected that a lot more then her being rude, Which she was the entire time i was there, Another customer actually came up while i was waiting for my drink Courtney wasn't very nice to him either. He actually shook his head and mentioned to me wow whats her problem.

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1 year ago

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4 years ago

Helpful 4
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13 years ago

Helpful 2
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4 years ago

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8 years ago

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7 years ago

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7 years ago

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8 years ago

Some drinks are very delicious like the pink drink and the Açai refresher but I find that the coffee can be quite bitter more times than not

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9 years ago

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5 years ago

Alex is simply the best barista I've ever had make my "surprise me" drinks. Her smile and customer service make my day.

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11 years ago

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7 years ago

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12 years ago

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13 years ago

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7 years ago

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11 years ago

The 5 stars is for Sam. She makes a bomb flat white. You'd be surprised how many people get such a simple drink wrong.

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8 years ago

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10 years ago

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9 years ago

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11 years ago

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12 years ago

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10 years ago

They service is okay but the pastry counter is always roaming with flies. Its disgusting.

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14 years ago

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Ask the Community - Starbucks

Review Highlights - Starbucks

Called it the cold something and they said sorry we can't help you.

Mentioned in 2 reviews

Read more highlights

The Simple Coffee House - Lemonade

The Simple Coffee House

(325 reviews)

$$

San Carlos

What is not to love about this place!!! Just a random stop in on our adventures today! I'm so…read moreimpressed!! Need to go back and snap some more photos because the 2 sitting areas are just as cute. So many people enjoying the space I wanted to be courteous. Coffee was VERY good! I'm all about a cold brew to really taste the coffee. Theirs is amazing!! Definitely a place we will be back to!

I'm glad I decided to stop here for matcha--it was delicious! I ordered the strawberry matcha cream…read morewith oat milk. The cream is dairy, but that was fine since I had lactaid on hand. Flavor-wise, it was excellent: the strawberry wasn't overpowering, and the oat milk didn't mask the matcha. You could still taste both the matcha and the strawberry. The consistency was just right for a cream-style latte. It's sweeter than traditional matcha, so if you prefer your matcha strong and slightly bitter, this might not be the drink for you. But if you like a lightly sweetened matcha where the flavor still comes through, this one is perfect. I'm curious to try their regular matcha next. The staff was very friendly and helpful. I mentioned my dietary restrictions (celiac), and they were accommodating, though there's always a possibility of cross-contamination, so keep that in mind. The shop itself is a great place to catch up with friends, study, or just relax. They offer light snacks like pastries, bagels, toast, parfaits, and acai bowls--unfortunately, nothing gluten-free for me, but still great options for others. Even though they were busy, the line moved quickly. Overall, this is a great matcha spot, and I can't wait to try more drinks next time I'm in town!

Starbucks - coffee - Updated May 2026

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