This location is under new management and they are doing well. I appreciate the warmth that is felt at this location.

I have no choice but to go to the Starbucks because it's close to home, but what I do not like is that when I pre-order my food, it should be done within 10 minutes not me getting there and having to wait an extra 10 minutes ridiculous and it was cold. They do not know how to warm up Bacon Gouda's. read more

The wait times have gotten worse I think. I'll come here occasionally but just be prepared to wait. I also strongly dislike their new setup. You can never tell who's in line or not read more

oshmi (i hope i'm spelling right she was the sweetest) and andrea are the best! come in always and they are the sweetest as can be. always so helpful and nice 10/10. i have never gotten a drink i never likes from them. always above and beyond. much love to them read more

just closed 20 mins ago put white paper on all windows sign says temporarily closed which i find weird because it was renovated recently

This is a Starbucks, so like every Starbucks you'll get drinks and food that is Starbucks quality. Which is to say, you pay too much for just slightly better than gas station quality. The parking situation is fine as it's in a strip mall. What I really want to mention though, is how disgustingly dirty this place always is. I know this isn't the employees themselves making a mess, but I mean come on - why is there always trash on the floor? Why are the bins always overflowing? Why are the tables always sticky? Why are drinks and wrappers always on the tables outside? Again I understand the employees are not making the mess, but they also aren't doing anything to avoid making this the dirtiest Starbucks I've ever seen. read more

Despite the fact that they don't have a drive thru, this Starbucks is efficient and the drinks are made with precision. Ordered a coffee, two soy chai lattes and 2 apple juices and was in and out of the door from cashier to drinks within 6 minutes on a Sunday morning. Plenty of parking but I suggest ordering on the Starbucks app ahead of time so you can save time from waiting. There's a few tables that people can sit at but probably not great for large groups. read more

Starbucks - Coffee & Tea Near Me - San Jose, California

I usually enjoy my starbucks runs when I'm in need of a perk me up but today... not enjoyable to say the least. The cashier (didn't get a chance to catch her name) was extremely rude and other employees did not display appropriate behavior. I had ordered a black coffee with a bit of room for cream and sugar. She told me that they had to pour in the cream for me - okay thats fine (other places would give me a tall cup of creamer on the side to put in myself) but she didnt ask me for preference of type or how much. Next for sugar I just asked for a few bags to put in myself and she literally THREW the bags at me. Okay, rude but i guess ill take it because i dont like bitter coffee. When i was setting up my coffee, another employee who was cleaning the front was talking sh** about another customer... while other customers were around. And mind you she was pretty much yelling, not whispering or anything. Be careful going to this starbucks, they might talk mad about you next! Tl;dr employees were rude and disrespectful to customers. read more

Love the baristas here. They left a smile at the bottom of my cup. Super small gesture that made me smile when I noticed it at the end of my day. Thank you read more

Starbucks - Barista left a smile at the bottom of my cup. Super small, special gesture that made my day. December 2021 - Coffee & Tea Near Me - San Jose, California

Noelle's Yelp Notebook 2016 08.23.16 This Starbucks is located in the Princeton Plaza Shopping Center, nearby are McDonalds and Walgreens. The parking lot is a rather odd configuration and sometimes parking is scarce. I usually come in the afternoons and pick up an iced tea for me and a milk or vanilla bean frap for my preschooler. The tables are almost always occupied with people camping out with their laptops and Starbucks drinks. The inside of the coffee shop is clean and the baristas are nice even in the dead of the afternoon. Coffee and tea drinks are always made correctly. Today, I tried the sweet vanilla cold brew and it was too sweet for my liking (so I gave it to my hubs). My favorite drink is the green iced tea sans sweetener. If you're in the area and need a old or hot drink this is a good place for you, they also have a decent selection of snacks, pastries, sandwiches, etc. Noelle's Notes Good drinks Friendly staff read more

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I was feeling sad Becuase me and my girlfriend broke up and you can tell I was sad and I order what o usually order and for free he gave me a cake pop so I appreciate everyone like the server and thank you we need more people like you read more

I was stopping by one day. When i was going to order my Iced Caramel Latte, they told me "We are out of caramel". That pissed me the fuck off. The overall atmosphere is just Shitty. That's the LAST time i'll ever shop here. Fuck Starbucks! read more

So something went wrong I'm not sure what but I wound up with a drink that I didn't order but it had my name on it so maybe I did order it and it was delicious I am so glad this happened because now I have a new drink on my list "the iced chai tea latte vanilla cold foam"!!! Delicious !!!! read more

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This is my favorite Starbucks to go to. Friendly customer service, calm environment, and their drinks are always on point. Definitely recommend this location read more

This is probably my favorite Starbucks in town. The baristas and all the employees are so friendly and my drinks are always made correctly. The location is convenient and there is always parking available. However, during the school year, it can get really busy and full of high school students when the school day ends. The store is pretty small with a limited amount of room to study or sit around. However, compared to other Starbucks around town, they usually have the cheapest prices. I noticed that they now provide wireless chargers for phones in the store (for free), which is pretty cool, especially for students and others who study or spend a few hours there. read more

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Enrique was amazing. He remembered my complicated name, and when I placed the second order - he used it! Overall , despite having a ton of people - starbucks was super efficient, every order was done in a matter of minutes. It's good to start feeling human again! read more

I don't know why this location us reported as closed, it is not closed but maybe it should be. The cofee here is not as bad to be honest but now they don't have ANY chairs or tables inside the establishment. What a terrible idea!!!!! Now for that, I am certain that they will close down. Completely unacceptable.. read more

Love the service from the morning crew. Especially from Aeja, Jaina, Jasmine, Abby and Ginny. This crew makes my morning better and it's so great to have their amazing customer service so early in the morning! There are however a few fluke times where my drink is made wrong. But, they have always been kind about remaking it. Love this store! read more

Worst starbucks I've been to. Always a line and the service is non existent. How hard is it to print out a gift receipt for a gift card purchase?! I was told this is never been done and can't do it. Are you kidding me? Please don't let me inconvenience your afternoon by actually stepping foot in your establishment because never again. You just lost a customer. read more

Starbucks - Strawberry acai is the best on a hot day - Coffee & Tea Near Me - San Jose, California

Barista left a smiley face at the bottom of my cup. I noticed it after finishing my coffee after a long long 13 hour shift. It was a cute gesture and made my day read more

Starbucks - Coffee & Tea Near Me - San Jose, California

Places to sit inside: 18. Nice workers: 3. Entrances from opposite sides: 2. Times they call your name, so if you don't hear it your iced mocha will melt: 1. read more

Came here to write this review because this Starbucks has single-handedly gotten me through the past 6-months. Every morning before I go to work, I mobile order a latte from this Starbucks. I have NEVER been disappointed by a drink I received or customer service I encountered. Y'all always get my coffee out right on time (if not earlier) and it always tastes amazing. Thank you for providing amazing coffee and an amazing attitude. I highly recommend this location to anyone in the area! Note: I recommend getting a peppermint latte during the winter holidays; it is amazing! read more

I mistakenly ordered to the wrong store during my lunch time because I was in a rush and didn't pay attention, when I got to the this Starbucks on Kooser, I was waiting for a bit longer than usual so i decided to ask and then I checked the app, yup ordered to the wrong location. the girl that was helping me told me she could just make it there, I was so happy because I only had 30 minutes and by the time I would of gotten to the other store my lunch would of been over. Really appreciated that. S/o to them read more

Walked in and noticed tables set up inside. So I asked if they have indoor seating now, the barrista snapped "NO, outdoor only". She was so aggressive and rude. I was so shocked, I walked outside without ordering and waited for my friend in their outdoor seating area. The same barrista walked out and closed all of the umbrellas in the seating area. She didn't even look at me. Starbucks should be ashamed promoting such aggressive abuse of customers. read more

Vivanno Nourishing Blends I just had the new Vivanno smoothie blends and I was surprised to really like them. The Chocolate Banana tasted exactly like something I made at home once and that is a good thing. They take a banana and mix it with milk, ice, chocolate and protein into a super creamy delight. At only 270 calories it was as exciting as a milkshake but without the guilt. Orange Mango Banana was also very good, more refreshing and seems like a good morning drink. This location is on the small side, but conveniently located for me when I have a Starbucks craving. Dog Friendly - Three paws for shaded outdoor tables and friendly patrons. read more

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Aeja provides great customer service yesterday day. She smiled the entire time and used my name after giving it to her. Her customer service stood out to me because there's not that great of a service anymore. Drinks were brought out in a timely manner. Clean store. Thought it was festive of them to decorate with pumpkins and a Halloween version of pin the tail on the donkey. read more

I go here out of pure need because it's a convenient location, my daughter takes dance nearby. Thus far, not once, but twice, the same barista has served a kids' drink far too hot. The first time I was the one to pick up the cup and felt the temperature was far too hot, so I warned my 6 year old. Alas, yesterday, she was the one to grab it and take a sip - sure enough, she burned herself. I went up to the barista, and said 'This is not kid-friendly temperature, it's far too hot..' and he stands there, blankly and unapologetically looking at me, and was about to get back to what he was doing. 'Put some ice in it?', I propose a solution. He does. Due to the fact that there are other complaints about this location.. I'm thinking the manager needs to get online and start to remedy the situation. This couldn't even remotely compare to the Foxworthy location, where the manager is clearly not only interested in the customers' satisfaction but cares very much about his employees conduct. The Foxworthy manager has previously -tossed- a kids' hot choc. saying 'oh man, I'm so sorry, I just didn't make it kid-friendly temperature.' - Live and learn, Kooser people. I don't like it when people make a mistake that (even if mildly) hurts someone and then don't offer an apology, it's just not good character. Sadly, my famished 6 year old will likely keep wanting to come back to this location after her lesson. If the guy screws up one more time, it'll be the third strike, and I'll be talking to the manager. read more

This is my favorite Starbucks in the world... I just wish they were open later... Service is always amazing... And they never have a problem grinding the giant bag of Starbucks French Roast that I bring from Costco... read more

This Starbucks gets a 5 star rating for their exceptional customer service. Whether I receive my order curbside or in person, the staff is super friendly and personable- even when things get a bit chaotic or I witness them dealing with difficult situations. Great way to start my morning! read more

This Starbucks has been my go-to since high school. Recently their drinks have been even more amazing than before I think it's due to their amazing staff who work great with each other, work efficiently and are very personable. A few Staff members, in particular, have been absolutely amazing with their customer service, especially Diva, she is the best! You must go when she works. I ordered a custom refresher drink for my mom and she made it better than anyone had before. read more

I know Starbucks is hit or miss wherever you go but this one is pretty consistently disappointing. I come here only when I have to because it's the closest to my house. They used to have a really great manager so hopefully she got promoted. Today the barista meant to wipe the coffee spill from the side of the cup but her finger went inside my drink. So that's gross. read more

I love this Starbucks. The staff are really friendly. The wait can be a bit long if you go at high traffic times but I think that's expected at most cafes. The seating can be sparse but this is my neighborhood Starbucks. You can pick up a movie at Block Buster while you're there or head over to Senor Taco or Cup and Saucer for a good meal (all in the same Shopping Center). read more

Starbucks - Coffee & Tea Near Me - San Jose, California

My girlfriends and I like to come here because they have a few seats outside. Most staffs are super rude. We ordered the double iced espresso and selected Grande cup, it came out full. Normally, double espresso came out about 1/5 of the grande cup. We told the barista (dang it, we didn't catch her name) and she said, "that's how it is, do you want to look at me making it?" in a very rude and unfriendly way. They did that 3-4 times different times). We tried to give them the benefit of the doubt, but they were still super rude. Other Starbucks will ask if they can make you another one and how you would want it. Not this one. Won't come back read more

I stopped by before work at 7:55 am , nobody greeted me, they were a bit off-putting, no smiles, the manager is talking to someone about a personal matter, they have three people working bar, but drinks are taking a while. This kind of inefficiency is the reason I don't go to Starbucks, because this is quite common. Any good partner would've greeted the customers. This is b.s. so I walked out. I used to work for Starbucks, this is just a sh** show. read more

It amazes me how people can keep their job when they are so rude to customers. I will no longer frequent this location due to the attitude of the older blonde lady. I have been in there several times and every time I walk out shaking my head. I feel like I have inconvenienced her by showing up. Other locations are so welcoming and happy to serve you!! They will get my tips read more

Recently I've had a negative encounter coming to this location, mind you I come here a lot. I love the staff but unfortunately I witnessed manager Loryn address his team with disrespect and 0 leadership skills. I'm a manager as well so I understand how a work place can be stressful but it's always important to encourage your team. Hopefully Starbucks can give better management training because it looks like they're team has been working really hard. read more

Never a great experience when visiting this Starbucks. On the first visit, had to wait for the two opening girls to finish chatting while being the only customer in line/ in the store that morning. Second visit, overheard the cashier and a customer arguing over an order taken incorrectly just to find out my order was also taken incorrectly. Can't blame the other employees as they were just following a recipe for a different drink, but still kinda ruins your day heading to work with an overpriced drink you don't even want. With so many other Starbuck's available in SJ, I'm most likely not returning to this one for a third visit. read more

Excellent curbside service. It was much faster than a drive thru. And very friendly barista delivered the order. I rarely have occasion to come to this neighborhood but if I ever do I'll come back to this Starbucks. read more

This customer-unfriendly Starbucks requires a checking at 1 single line that they don't tell you about. No signs anywhere. So after waiting 20 minutes in the cold watching others get their drinks I found out that there's a "check in line" - which is the same line that walk up people come to and order and pay. For which three people in the line of 14 did ahead of me. 40 minutes later I get my coffee, which was warm, not hot, and when I tell the lady it's warm not hot she replies with "it's hot ma'am he just made it." Oh really? I can hold it with my bare hands and no sleeve and it IS warm, but it is not hot. No other Starbucks I've been to requires a check in, and surely given the attitude and sensitivity of the staff to our displays of "wtf is going on" they had to know this is a problem. They have 2 doors - they could set one up for store side orders and the other for call outs in mobile orders. I realize it's COVID-19 and we are back in lock down but we are 9 months in - this isn't your first rodeo - so take your business elsewhere, because no one deserves to pay for expensive coffee, wait 40 minutes because there are no signs anywhere explaining the process that only this Starbucks requires - and no one deserves the BS attitude of the staff when you ask why the heck you're waiting in a line as if you hadn't mobile ordered. read more

I called in a large volume gift card order today at noon with scheduled pick up at 8pm. I was trying to be super accommodating by coming in towards closing time, offering my cc info to charge ahead, security deposit, etc., whatever would secure my intent to purchase. I know it was a huge imposition but was assured that the cards would be ready to go this evening. Turns out they aren't "ready" and I'm here waiting for each card to be swiped and activated. What's the point in giving them time if it wasn't ready as promised? Had I known I'd be waiting close to an hour I would've come when I initially called. In total I purchased $5k in gift cards and I STILL had to pay for my $2 coffee. Hey Starbucks, complimentary would've been ideal in this case! read more