Not sure why the low reviews. The staff have always been super friendly. The service is also quite speedy too. I've waited in the drive thru line up to 45 minutes at other locations. Never here! I've been loving their matcha lattes lately. However, the banana matcha was a miss. It tasted chemically. It's not this locations fault. It's the same at other locations too. Anyway, I've been inside as well. The restroom is clean and staff is still very friendly. read more

Starbucks - Iced Banana Bread Matcha - Coffee & Tea Near Me - San Jacinto, California

Worst Starbucks. Slow on orders and always behind on drinks. Waited 35 minutes for my drinks twice now.

SJ's BEST STARBUCKS! I've frequented this Starbucks in the past back when I was going to school at MSJC and I LOVE this location. The staff is always super sweet, both drive-thru and inside staff! I love that ALL team members greet each customer as you walk through the door, it's refreshing! Also, the coffee crew is very friendly and patient as you order. I never get a frown or weird vibes from the staff. The Starbucks is all-inclusive and a favorite for college students! I've seen many people come in here in the morning with their textbooks and laptops, it's a comfy space. I love that there's also outlets near the seats in case you need to plug in a device for online work, it's very helpful. The shop is very clean and orders are whipped up in a breeze. read more

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Good service and good drinks. The staff is very friendly and accommodating. I was in town for a family visit and would stop here again.

So today 12/19/25 at exactly 11:55 a.m. I make a quick stop to purchase a $10 gift card so kid can gift friend before winter break. I'm positive I gave the cashier a $20 bill, largest in possession. Given the card/receipt but waited for $10 change. He asked what else I needed and told him I gave him a $20 bill. Maybe he lost focus and stated I gave him a $10 bill. No, still don't think so. I walked in with a $20 bill that was gonna be used. Not one to argue, I just walked out perplexed. A repeat customer to this convenient Starbucks, the next 2 frozen coffees will be down street to even it out. read more

I am a coffee lover and have zero issues with staff or the products. What I'm tired if is making mobile orders only to arrive and the lobby is locked. So I, in route to work the night shift on a Sunday, have to wait behind 6 vehicles to pick ip a 6 Oz Cortado which is now cold! The website should indicate during these times that it is drive thru only. Or put up a giant sign at the door, mobile pick up only with a table set-up as such. I have been here 13 minutes waiting behind customers just placing their orders. If you need to be at work, this is NOT the spot. read more

They gave me the wrong breakfast sandwich, it caused me to have hives. Do no order here

I love coming to this Starbucks.. they always make the drinks right! But today I'm very upset with my experience. I ordered a venti ice brown sugar oat milk drink and it wasn't to the top... I used my point for this. Please do better next time read more

Starbucks - Ice brown sugar oat milk - Coffee & Tea Near Me - San Jacinto, California

Staff was so nice here!! Dropped the drinks in my car they were super helpful and remade the drinks for us! Thank you so much

Bro this starbucks is as$. It was never this bad until now. The workers are so nice service is 10/10... but why are yall always f***ing up the drinks i've gotten the summer berry refresher 3 times and the boba pearls were old and soft... and the strawberries in the acai are rotten sometimes ... either you guys don't get any new shipment or your half as$ing ur job, please apply some effort plss. read more

Starbucks - Coffee & Tea Near Me - San Jacinto, California

What customer service?!?! Walked in Happily ready to order my Lavender Matcha and was greeted by backs to me. No worries. Was told just a minute, ok. I ordered my Matcha's and the guy who helped me was like a robot! No skills in customer acknowledgement as another being. Very rushed in talking w/o eye contact. And I most importantly forgot to order my pup cup! Thats is usually a fast fix. I waited again... a female finally took my "order?" Nothing. Until a whip cream bottle was pounded on the counter. It startled me and I'm upset about it. You just never know what someone is going through. And something like so is starling for me. Hope he is well mentally, as well. Nonetheless, This guy needs to be a professional. I do not plan to go back to this particular establishment in the near future. There is always the new Dutch Bros. across tie street.. p.s. The Matchas were good. I will give him that. read more

I love this location. They're extremely fast when it comes to making drinks. They are very organized as well. Everybody is polite. However, every once in a while, like this morning, I will get a coffee that just taste off. I'm not sure if it's the wrong coffee being used or if it is old. But every once in a while, I get a coffee that just does not taste good. could just be me who knows.. read more

Blake helped me today at 7:37 am and at first I wasn't sure what I wanted, but after asking some well placed questions, he helped me pick out the perfect drink! He has a great amount of knowledge about the menu, and was also super nice! read more

I really can't say enough good things for this Starbucks location. They are quite literally the only Starbucks around that consistently does everything right. I absolutely hate going to other locations because they ultimately can't stand up to this location. I go way out of my way to go to this one, they always have mine and my husbands drinks ready when we get there and they are always perfectly made, not overly sweet and not under. read more

Starbucks - Coffee & Tea Near Me - San Jacinto, California

I love the red dragon ohh the caramel cappuccino omg its so good it's been a year I haven't been there

Terrible service at this location. I ordered online the app said it was ready I walk in and my food was sitting there but not my coffee two people come in and order behind me and get their coffee not one person asked what I was waiting on then when I asked the dude with a long hair if they have an order for my coffee. He rudely said he's making it now. needless to say, I will never order from this Starbucks again, especially after reading some of the other reviews read more

Absolutely horrible service I was at their door at 8:57pm and the doors were already locked. The employees acted like they didn't see me at the door. I called explain to them that I was there before nine. Told him I have a trailer. I have a 5 Hour Dr. if I can do a mobile order and walk to the drive-through and they said no looked at me and started laughing. I will be reporting this to corporate. I do not recommend going to this location. Their customer service is absolutely horrible never have. I had an experience at a Starbucks like I did tonight makes me not even want to go to a Starbucks again. read more

If you place a mobile app order a couple minutes before entering the drive thru you can expect attitude from the person taking your order. We're done with Starbucks. read more

I am a regular customer to this Starbucks for over 4 years, I go at least twice a day. I do not like to leave bad reviews but it's getting worse and management does not care. Beside showing on Starbucks app as only Drive through and have not updated it yet, it's like they don't want customer to sit inside. Also for almost a month, their wifi internet is not working. I spoke to the store manager who simply said, Oh I know!! That's it. It's like they turned it off on purpose so people don't sit inside. I am very disappointed because i am a regular customer to this store. read more

Starbucks - Coffee & Tea Near Me - San Jacinto, California

This is the 3rd time I come to this Starbucks and it's closed. I understand there's a huge staff shortage everywhere. But at least post the correct hours on on Google and yelp. It would really help customers. I double checked the open time at 12 prior to coming here and said it was open till 11pm. I get off my car to purchase a gift card and there's a sign on the door that says closed open at 2 PM-6PM. Please be considerate about your customers and their time. read more

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It's a long drive from the 951 to the 626, and after leaving the in-laws in San Jacinto, I generally need a little caffeine to maintain my awareness on Gilman Springs Rd. In a land of no left turns (Hemeteers, you know what I'm talking about), finding a Starbucks with a relatively close stoplight-controlled exit from a shopping center parking lot is a great thing. Alas, the word is out on this Starbucks... relatively isolated for those of us traveling the Ramona Expressway or working our way towards the big decision of gambling on Sanderson to see if the I-10 west is a frigging parking lot out of Beaumont for no particular reason. The drive thru line is always lively, and generally slow. On our last trip, the staff seemed to be training a new barista maybe? ... because it took a really long time. Drinks are dependably accurate and strong, which makes the wait worth it compared to, say, the 7-Eleven across the street which can be hit or miss in the "hot" and "fresh" aspects of "hot fresh coffee." I've never had an issue here with rewards or bad attitudes, suggesting customer error vs. company error. Talk to ten random people on Florida Ave. sometime, and then form your own opinion. read more

I absolutely loveee morning shift on Thursday I went today around 10am and every single worker was lovely with a positive attitude made me want to come back. thank you guys!! Service, food and drink was great! read more

I pulled into the drive thru and there was a girl standing out front with an iPad taking orders. As I roll down my window I hear her talking on her headset to another employee "ugh the second we start talking it gets busy, I'll talk to you later" and then welcomes me and proceeds to ask me if she can get any breakfast started. I say no thanks and then she says nothing, she just looks at me so I ask "are you taking drink orders too?" She sarcastically says, "no I'm just standing out here in the cold to not take your drink order." In hindsight, yes of course she would be taking my drink order but she was so standoffish that I honestly felt like I had to ask permission for her to do her job. So I kinda laugh it off and she takes my order. I'm about to drive away and then she says "Can I ask you something? And don't get offended but are you okay? You came in here and your energy was off like you haven't slept in a while or something." At this point I'm just in shock because I was actually having a great morning, it was Christmas Eve and I was on my way to see my family and I had been blasting Christmas carols in the car. But also what if I wasn't okay? The holidays are tough for a lot of people and what if all it took was some little Gen Z girl taking my Starbucks order to send me over the edge? I work in hotels and have worked many Christmases, overnight shifts and holidays so I take zero offense if employees have an attitude or are short with me because the Karen's go wild during the holidays and I would never want to be that person. But to come for my energy?!? I'm not paying for that! It was so hurtful and unprovoked, I'm still in shock. read more

So we went here, yes... expecting to wait a little bit but over 30 mins with pretty much no line.... redicoulous. Drink was made good but it wasnt worth the wait... and my mom was driving and YELLING the whole time because it took forever. So thanks starbucks read more

This has to be the worse Starbucks location. We've ordered Venti coffees and the amount they serve is at grande prices. Consumers pay money for goods and services this is what we get in return. They should probably just close down the location. read more

Pulled up at 9:40 sign says lobby closed pull up to drive thru& employees parked their car at the drive through employee comes to the door & says if you do a mobile order I'll forsure make it.... read more

Starbucks - a sign on a wall in a coffee shop - Coffee & Tea Near Me - San Jacinto, California

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Mom said the people are not friendly here... She was wrong...staff were very friendly with a great big smile! Order was perfect and tasted better than usual. We had a chance at conversation with one of the workers and it was a joy to talk a little bit about nothing , but laughing the whole time. read more

This Starbucks really doesn't like people with disabilities. We used to meet here twice a week with our group of disabled people recently the seating change was appearing that they did not want us there. They don't have a problem with the homeless people coming in and sitting there taking up space, but when we come in there with our clients, they make us feel uncomfortable, this is the only Starbucks that has changed their seating arrangement where is absolutely Evident that they do not want us there. read more

Clean, big, good variety of food offers, plus nice bathrooms. I generally don't write many reviews for Chains unless there's a good (or bad) reason. Since I saw lots of low grades for this Starbucks, but still wanted some SBs, I gambled. Easy parking lot helped ease me in. I notice they have the new sandwich that I've been liking lately (sausage, bacon, Southern biscuit). I notice that they were friendly and efficient, and it looked like a nice place. So there ya go. If you happen to be driving in the area, and you're jonesing for some Joe, this place is perfectly good. Oh, and it's got a Drive-Thru, too, it that's how you roll. So, I kinda think this place has everything I could possibly ask for at a SBs. read more

The barista who took my order at the drive-thru sounded very fake :( When I finally got to the window she didn't even make eye-contact. Just a simple smile and eye-contact really makes a customers experience so much better, this girl didn't understand that. Shame on the Store Manager of this location who's taking a Corporate Salary but delivering mom & pop's results. read more

Starbucks - Drive-Thru - Coffee & Tea Near Me - San Jacinto, California

Had a very rude encounter with "Christian", while at the drive thru window. After placing my order his attitude changed from nice to short and rude. Trying to ask for napkins, for straws, and to please double cup out medicine ball because the cup felt hot, was very difficult. His rude responses and sassy attitude was not welcoming and more of a deterrent to not want to come back. He literally turned his back to us as we were trying to make a simple request and he walked away from us. We had to get the attention of a female Starbucks team member that was very nice and provided us what we were trying to request in the first place. I never had a rude encounter like this. [ordered an blueberry muffin, medicine ball, mango dragonfruit, cup of ice and ice water]. He said, we will not find anything in the lunch menu anywhere in our area. As if we should know better? Scolding us. So rude read more

first of I would like to I go to this Starbucks all the time but this time it was different. Alex the shift leader had the best customer service ever. A very positive attitude I love how he greeted me as soon as I walked in recommended me a drink that was really tasty. Overall my experience was a 10/10. Keep up the good work Alex! read more

Worst Starbucks ever customer service is horrible the lady gave me attitude and besides that they only have breakfast sandwiches what's crazy is I ordered the gingerbread oat milk chai tea and it was not made right tasted nasty for the price I paid I was mad so never again will I go there I go to other Starbucks where they actually make the drink right. A lot of people I know live in this area and I will tell them not to go to there unless they want a bad drink. read more

The lobby hours are still 7pm, which really sucks when you submitted mobile order on a Friday evening. The store on San Jacinto & esplanade is more flexible with theirs hours and friendlier staff. read more

Starbucks - Lobby closed, no coffee for you! - Coffee & Tea Near Me - San Jacinto, California

I went to the drive thru and made my order. First I was advised that that they had ran out of the nitro coffee so I had to change up that order, fine. Then when I finally reached the window I was again advised that they had "just" ran out of lemonade which 2 of the other orders contained. How you just ran out from the order screen to the window?!? So I was so "nicely" asked what I wanted to change it to? Well we changed one and said cancel the other, the girl look like I was inconveniencing her. Then a guy came to the window and again asked what did I want instead of the lemonade, I again informed him I had canceled it. The server then just threw the cup to the side like I was making it hard for them. Very bad service!!! read more

I stopped by to order and use the restroom while working in the field and the employee said they were closed, except for drive thru due to being short staffed... there were four people behind the counter and two people sitting that looked like customers in this very small Starbucks.. excuse me? How many People do you need? She wouldn't even let me use the bathroom...and no masks either... read more

Mobile order in on my way driving by and my order was ready w/in a minute wait. My drink was perfect! My coffee cake was warmed while I chew on the road. Wish I had time to come back to give them more tips, my orders was that much wonderful!!! Will be back if I'm in the area. read more

Mauricio, this guy is a sweetheart!! Very helpful when you are unsure of what you want. Patient, nice, excellent customer service skills!!!! We would keep going back just for him!! Thank you Mauricio. The supervisor, John said that's who he thinks helped us because we didn't get his name. You know who you are, please tell me if I'm wrong, remember we got your opinion on the caramel crunch and mocha cookie crumble drinks? We tried both, thanks to you! Have a wonderful day! And thank you John for being a supervisor that actually cares about how his employees are doing!! God bless you all!! read more

Starbucks - Out drinks from Starbucks - Coffee & Tea Near Me - San Jacinto, California

This is the only Starbucks that I see that is opened the latest 1230am. That's for sure is great for those who works late especially over here in Hemet, there's not much out here. So thankful for that, work the later shifts sometimes and needed the recharge before going in. The servers here are very friendly and gives you what you needed. It would be nice if other Starbucks opened as late as this one. Thank you for your services read more

Not only was the wait for the drive though over 30 mins (didn't realize that till it was too late and couldn't get out of line) they were out of stock of everything I wanted. I settled on an iced americano and it tasted terrible. It tasted stale and burnt. And not to mention, the staff had like zero personality. Definitely won't be coming here again. read more