I drive through this Starbucks every morning & I love the team there. The coffee is always perfect & the baristas are friendly & make conversation with me. It's nice to feel like they know my name when I pull through. I do go in from time to time to meet friends there. It's always clean & inviting. Love my Mabry Starbucks crew! read more

Never had such nasty service at a Starbucks. The guy at the window said - next time tell us your order at the box. I actually didn't see a box before the window. Regardless this guy shouldn't be working at Starbucks. A guy with a little authority, very little, but needs to exert it! Awful customer service and person. read more

I recently moved to Mableton and drive a different direction to my job in Roswell. I've recently started placing my mobile orders to this location and I've been happy with the service(always cheerful employees) my drinks have been perfectly made and the food always hot. Best of all. This place is never busy during my visits. It's a quick pick up and go. Big kudos to this store and it's employees. You guys rock! P.s. the sticker on my drink lid was awesome! read more

Starbucks - a cup of coffee with a happy dance sticker on it - Coffee & Tea Near Me - Roswell, Georgia

Holy MF !! I did a mobile order, got there like 10 minutes later! Watch the guy make 3 drinks, asked if he had mine, he finally looked where mobile orders come and said yes. Made more drinks, then mine. I literally waited 15 minutes for my drink. So, basically, don't come here, there is a starbucks on every corner, don't med to waste my time here!! And, it was a terrible drink!! Ugh!!! Learned my lesson!! read more

This Starbucks is located across the street from the Movie Tavern and in the same shopping strip as Five Guys.... The Drive thru is weird in that you have to route around the building to the back and then come around to the front....never the less...it's not that hard...just follow the crowd...that's what I do anyhow... Been here lots of time and never had any problem with my order except once when they served me some watered down ice coffee. The manager was nice about it and offered me a cold brew as a replacement drink. Even though I'm not crazy about Starbuck's cold brew concoction I took it because well I paid like $4.00 for it. So now when I come through here I only get a flat white or a soy misto.... read more

Starbucks - Coffee & Tea Near Me - Roswell, Georgia

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This starbucks is a little slower than others in the area, but my drinks come out great. I don't have the recent problem of ordering a drink & receiving a drink thats half empty. So I'm thankful for that. I think the location is a little difficult to get in and out of though. read more

Located right off Woodstock Road, the location is excellent; however, that's about all I can say that is positive. The store was pretty full, with students studying, and the typical "Starbucks" clientele. I was surprised to see the store so filthy. Although I saw at least 4 team members, there were dirty tables, trash cans that were overflowing, and trash strewn about. I was not greeted when I stood at the counter. In fact, two associates walked right past me and ignored me. Finally, a gentleman acknowledged me and took my order. While he was "preparing" my Caramel Macchiato, I went to the restroom. I was pretty shocked to learn that they forgot my order when I went back for my coffee. Not good at all. The only positive thing I have to say is that my coffee was delicious. read more

at around 11:50 you people served me a cup of shi and I hope your pillow is wet hot and soggy because I'm actually FURIOUS how DISTGUSTING and ATROCIOUS this drink is u filled the cup up with choco mess and water didn't even make the drink actually JUST SHIT u all should take that off ur menu it taste like GARBAGE. if I could give 0 stars I would I'm writing again because this poop u served me in a cup has me MAD ASF i had somewhere to be I always get this drink but I was closer to u guys and decided to give y'all a try NEVER AGAIN. shameful. THE CHOCOLATE IS STILL THERE AS I SPEAK HALFWAY DONE AND STRAIGHT SYRUP I've been spitting this out for over 5 mins. I should have thrown this at u guys so u could taste the shit u gave me but I'm too respectful for that. read more

We love this Starbucks, and Ali is the best barista on earth! I always get fast and very friendly service, and always look forward to my drive thru trip:) read more

This is perhaps one of my favorite Starbucks in town. As a matter of a fact I'm here right now writing this review. lol What makes this store so special is the staff here is a little more mature than other Starbucks and they are on the ball when it comes to being helpful and attentive. The coffee is always hot and fresh, the store clean, and the creamer station always stocked. read more

I love the mocha cookie crumble frappe chino it is very yummy I also recommend the bacon Gouda egg sandwich

This is my favorite Starbucks in Atlanta. It's a great place to relax, work and study. I love the patio area. The set-up flows well; good feng shui maybe? Also the staff... great customer service, smiles, and friendliness. I lived in that area for a year and a half and I miss being close to it! Haven't found a comparable Starbucks elsewhere, yet. read more

Great frappe's very convenient location. Great staff nothing to complain about. This is my go to location. The service is always fast and friendly. I've never had any problems with any of my orders. read more

Starbucks - Maple Pecan Frappe - Coffee & Tea Near Me - Roswell, Georgia

Who gives a Starbucks a 5-star rating? I do! This is by far my favorite Starbucks near our house and in the area. The staff is so friendly and on point, the store is clean and I've never had to ask for the coffee station to be restocked with anything and I've been here at least 20 times. Kudos! See you on Friday. read more

Starbucks - Coffee & Tea Near Me - Roswell, Georgia

I typically don't rate Starbucks because I always have good/great experiences - always a nice, calming environment, clean restrooms, good food and coffees. Hubby and I ventured out to this local spot after being cooped up from the Dec 2017 Snowpocalyse! I needed a caffeine jolt, he needed to get out and also we needed to charge up my electronics as our house is still without power. My review isn't about the coffee/food but rather of the customer service and timeliness of receiving our order. Hubby ordered during a slow period. I think there was a line at the drive through, but that normally doesn't affect how drinks are made inside. Placed an order for a sandwich, bottled juice and macchiatto. Sandwich quickly came out and was eaten with the juice. However....20 mins later and still no macchiato! 20 MINUTES! *According to Hubby, the Bacon Gouda Sandwich was delicious. There was 4 employees working but one of the managers left station due to another customer causing some issue...don't know what happened but she was obviously emotional about it - I do hope she is OK. So down to 3 employees making coffee. Not sure why it took 20 mins and yet a mobile order was made ahead of mine? By the way, the mobile order is still sitting at the counter, another 10 mins AFTER I pick up mine. No explanation, no apologies for the wait, not even a smile as the coffee was handed to me. I wasn't being difficult by any means. I was just waiting, wondering where my coffee was, and just standing around waiting for it to get made. Is it too much to ask to have an order prepared at least within 10 mins of ordering? Order placed 3:37PM, Order received 3:54PM. I would say this is the worst service I have received at a Starbucks. read more

Starbucks - About 20 mins before I received my coffee order! Crazy right? And it wasn't at a busy time at all. - Coffee & Tea Near Me - Roswell, Georgia

Five stars for a Starbucks? Yup, this one actually is as good as it gets, so good in fact, that I'm willing to risk what little Yelp cred I may have and give the highest possible rating to this outpost of the king of corporate chains. First, it's HUGE. Tons of seating, whether banquette, comfy leather couches, big upholstered chairs, a bar with laptop hookups, plentiful tiny two tops, or lots of beautiful resort-like wicker tables and chairs with giant umbrellas on their generous sized patio (which is dog friendly to boot!), there were plenty of places to sit and hole up, even on a busy Saturday afternoon. Secondly, it's beautiful. The walls behind the espresso machines are covered in a soothing tile mosaic. The countertops have a lovely pebble finish. The pendant lamps and overheads are varied wrought iron designs. And as I mentioned, the furniture on the patio looks like something you would see at a nice resort hotel, not your neighborhood chain coffee place. Even the artwork on the walls was a step above -featuring rotating paintings for sale by local artists. And did I mention the leather sofas? Finally, the two baristas working while I type this are awesome. Cheerful without being annoying, and clearly going the extra step to make sure everyone feels welcome. Every customer that has walked in has been greeted promptly, and along with each drink, they're offering glasses of ice water in addition since it is a little warm outside. Their case of pastries and goodies is also very well stocked -there are at least 15 different items to chose from, including a variety of Starbucks' new "mini" indulgences that I haven't been able to find yet. While I'm unlikely to make the drive up here on a regular basis, if you're in the area and need a place to study or meet a friend for a cup of anything caffeinated, this is your place. There are at least half a dozen Starbucks locations within a five mile radius, but this one is above and beyond any of those options. read more

Easy to get to 'bucks with a drive up if you need. Lots of parking and a great patio outside. Friendly staff. They didn't have the beans I was seeking so they called around and found them for me. read more

Good crowd, friendly staff, making drinks right! read more

Starbucks - The room - Coffee & Tea Near Me - Roswell, Georgia

I feel like the odd man out after reading several of my elite friends' reviews. My experiences have been nothing short of a let down the past 6 attempts in November and December of 2012. In fact, I WANT to like this location because it has a great spot only 2 miles from my house. But alas... The baristas here have literally messed up my drink order every time I've come here. I forgave the new employee twice, but then some of the veterans have let me down. I order soy because I get sick with milk... which means it is VERY important to me that they get this right. If they dont, it's not a very pleasant experience for me and the reaction is quick. My drive thru experience wasn't much better either. All things said, they have all been very polite and cordial about the whole affair, but I've kept my business down the street at the King road location. I wont write this location off and will certain revise my review should performance improve. read more

Thought I'd give it another try. Service was much better; they are more attentive to the walk in customers instead of focusing on the drive through traffic. Got a cappuccino that was prepared just fine. Was a little disappointed to see that they took out their comfortable sofa, but in its place they added more table and chairs, so there's more seating area available now, which I think is an improvement. read more

This location is always SO SLOW and the employees seem grumpy which is rare for Starbucks. I try to avoid this location when I can.

This is one of the most welcoming Starbucks I have ever been to. I came in on a Sunday afternoon to a warm atmosphere. The cashier was very friendly and patient and had friendly suggestions for what drink I should get. My drinks were made promptly and correctly. As I was sitting down reading, one of the workers (a tall guy with a beard) hand delivered someone their drink. He was also sure to confirm that someone else had nonfat milk and to make sure that every customer is satisfied with what they received. I live about 30 minutes away, and I wish my local Starbucks was more like this one. I will make sure if I'm back in the area that this will be where I go to. read more

Starbucks - Frap - Coffee & Tea Near Me - Roswell, Georgia

Went in at 9:45 to get a drink with my girlfriend. She ordered a drink, was told that basically nothing was available because they had already started closing. I got a lukewarm drink. As soon as we sat down, one of the Batista's yelled "We close in 15 seconds" and ushered everyone out the door. Last time they will get a dime out of us. read more

The order taker at the drive thru was very upbeat and happy. Alisa Made my day. Great customer service. But they need to speed up the drink prep I little. And the drink was not good. The flavor was very bland. They overfilled it and it spilled on us as they handed it to us. They didn't offer us napkins we had to ask. I left him an extra tip. I hope they give it to Alisa. read more

Amazing customer service at 615 in the morning!! I was in the drive through less then 6 minutes from start to finish and the drink was perfect! They took the time to look at my card and read my name so when he handed me the coffee he said " karie, have a great day... talk about personalized custmr service.. giong the extra mile.. and again.. alert and perky at 6.... Rocking it starbucks!!! read more

This starbucks is by far one of the best ones I have been through!!! They are very nice and the drinks always come out the right way and if they don't they change it with no problem. read more

I am a fan of Starbucks, generally. However, the college kiddos who run this joint are inattentive and terribly rude. The bar area is a hot spot for friends, who often block the counter space. Very bizarre to have 6 employees, one running a register and the others shooting the breeze. Confusing at best, disappointing otherwise. read more

What you expect from a Starbucks, consistent quality coffee and products. This location has a great niche of regulars I look forward to seeing. Service always friendly and it's obvious they strive to be efficient changing things up when the drive-through is not as quick as it might be expected read more

It is Starbucks so you get fast paced, high caffiene drinks for a high price. The place can be packed and do not try to work out of the location if you require internet as Starbucks uses regular wifi to save money apparently so the signal is always slow. read more

The Starbucks has by far the best customer service I've ever experienced in a Starbucks location. I appreciate their kindness and their good customer service. The quality of their coffee is a lot better than the Starbucks up the street from them read more

Awesome Baristas! Very friendly! Very clean store! Definitely one of the best Starbucks in the area!

Don't try to go to this location in the morning! They are very slow! I know it's packed and people are ordering multiple drinks. But, its ridiculously slow! read more

Such a horrible experience this morning. I was the 2nd person in line & the guy in front of me could not get his phone to work. They literally spent 5 minutes trying to make it happen & then he gave up. I ordered plain coffee and a sandwich. She gets the coffee then goes to put the sandwich in the oven. She can't get the packaging open, and the top ends up flying across the counter, she then uses he bare hands to put it on the cooking parchment paper. Another person takes it out and, again, uses her bare hands to take it off (the cheese was all still on the paper) and put it in a bag. Neither woman had washed her hands. Ewe.... read more

Every single time, and I am not exaggerating, that I have purchased a drink at this Starbucks location, it has been the wrong drink or it has not tasted right. I only go here if I have no other choice. The last straw was 2 days ago when I got my drink and drove away, tasted my drink and it tasted so bad that I turned around and went inside the store and asked for y money back. I've been drinking Starbucks for over a decade and I've never felt compelled to ask for a refund before, this drink was that bad. These people need training, please!! read more

One of the friendliest Starbucks I've ever been to! They are always very chipper in the morning and very polite. Good barista's there and never get my order wrong. read more

Do not go inside to get your drink if the drive-thru is busy. For the third time in the past few weeks, seeing a busy drive-thru, I opted to park and go inside. And for the third time, I watched as staff left in-store drink orders unfulfilled in order to clear orders for the drive-thru. I do not know if they are trained to make the drive-thru a priority; I have simply never seen the bias so openly displayed as it is in this store when they are busy. While the staff is quite friendly, good customer service demands "needs met" as well as "courtesy" and this staff falls short when it is crunch time. read more

So we walked into this place a little before 7 pm - there were several people inside sitting at the tables, but no one in line for drinks - so we made our way to the register, having to sidestep the employee mopping the floors and dance around the wet spots to find some kind of walkable path. We ordered our drinks - the only ones in the store waiting for anything - and they proceeded to forget our drinks for 15 minutes. It certainly wasn't because they were busy - all the baristas were standing around chatting and telling jokes to each until we finally said something. Their excuse? "Oh, the machine didn't print out a sticker so we forgot. It must be out of paper again." They had to ask our drinks again, didn't upgrade the size or anything, and five minutes later a bored barista handed us some very subpar tasting coffee without so much as an apology. The lack of service truly was shocking. Never coming back. read more

I am not a coffee drinker but I am trying to get myself off of energy drinks. My boyfriend suggested Coffee so we are now on the Coffee train. I walked into Starbucks and told the lady at the register that I didn't drink coffee and I'm not even sure what to order. She helped guide me to a drink that I may like. I like chai tea so she suggested chai tea with a shot of espresso and no water. It changed my life!! It's so delicious!! The staff here was so happy and smiley and friendly that it made me feel very comfortable being a first-time coffee drinker. The warm welcome when I walked in and the service alone would convert me to be a coffee drinker. I feel like after this experience I have very high expectations for Starbucks and hope every Starbucks I walk into is as awesome as this one! Thank you happy Starbucks staff for making my day and compelling me to write a review while I sit in my car in the parking lot drinking my delicious drink. read more

I have been a loyal customer for years at this Starbucks only to be treated horribly lately with my drink to be sooo inconsistent it ridiculous ,, I have ordered same drink every day for years, paying a good price for a good cup of coffee , the last couple of months drink s awful , just awful not good , made with soy , not correct , forgot vanilla, just literally Sucks , then to be told at the drive thur one du.. oh drink not good , well you can drive back around or go to another Starbuks , WHAT?. Then the next visit got wrong drink , go back during lunch to let them know than Kelsey tells me oh sorry am can't guarentee we can make your drink correct anymore to many new people .. What the feature .. Your sign says we will make it Right... Well your not doing a good job with customer service.. Was told Mary would call me within 48 hours .. Guess I'm not important.. she never did call me. Was a loyal customer for years.. Not anymore read more