First time going to this location and I'm not mad about it. Wanted to mobile order so I could use my points so I asked one of the workers to make sure I had the correct location. Very nice when answering. Looked at my phone and confirmed. I ordered a shaken espresso with blonde espresso, white mocha, raspberry, soy milk and raspberry cold foam. My drink was made perfectly and was delicious! I appreciate that the girl who made my drink actually read the sticker. It looked and tasted great. Two thumbs up to her!! I wanted to sit down and chill and enjoy my drink and I did for a little bit but it was FREEZING in the store. Felt like I was in a damn freezer. I would have loved to sit in there for a bit longer. They have a bunch of tables and I think I saw an outlet on the wall by each one. But it was so COLD!!!!! It did NOT have to feel like the arctic in there but it did. I'll have to bring a thicker hoodie next time I wanna go. All in all, I would go back but again, just need to bring a THICK hoodie!! read more

Starbucks - Iced Shaken Espresso - Coffee & Tea Near Me - Richmond Hill, New York

It's a very, very busy Starbucks. They are always packed, dirty and workers are underwhelmed. Even if you order ahead drinks will not be ready. read more

Needs to work on getting drinks done correctly and work on getting the drink done sooner. I'm usually waiting for a drink for 15 minutes even when the place isn't busy! read more

I come here one morning order food and a drink they don't have change for $100. I'm already annoyed after waiting in line. I order less than what I wanted and used singles the cashier takes my change and puts it in the tip jar after making me leave to get change then says Oh sorry. It wasn't the concept it was the principle. Never coming back!!!! read more

Friendly, prompt service here. It's across the street from Jamaica Hospital and lots of medical personnel were in and out. It's a big space. The barista told me the Jamaica Hospital staff liked to take breaks inside the Starbucks. Hopefully we'll all be able to dine in safely again. read more

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Nice service. I asked one of the staff to make my ice matcha perfectly like I asked on the app and he didn't have any problem. He was more than happy to make it. This is a pretty busy Starbucks location. I recommend everyone to order from the app. read more

Starbucks - a chalkboard with a message - Coffee & Tea Near Me - Richmond Hill, New York

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There is not much to say about this franchise. I ordered a pumpking spice late but it wasn't as good as usual. Is a busy one. Didn't see bathroom but didn't ask either. You can definitely do some work or homework here. Not as clean as u would expect read more

Starbucks - Inside - Coffee & Tea Near Me - Richmond Hill, New York

Horrible customer service. I order 3 drinks and I requested no ice. Adrian who made my drink put ice and I told him I didn't want ice. Guess what, he got upset. He made me another drink and then slammed it across the counter which is very rude. I ask for cup holder he continue to ignore me. I would never go back to this location. They need better training ! read more

This location is bittersweet. First off you will never find parking, secondly they are always out of stock of the seasonal drinks such as peach green tea lemonade, caramel ribbon crunch etc. & lastly majority of the employees are unfriendly. Aside from that. One employee whom i always enjoy seeing is KIA!!! She greets customers with the biggest smile & always accommodates. She even goes out her way to put your piping hot panini in a shopping bag that way you don't burn your hands & she always has a smile on her face. When i go there in the AM hours i always look forward to her taking my order, if it weren't for an employee like her i wouldn't bother wasting my time at that location. 3 stars, for Kia. read more

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Great spot just like most Starbucks. Staff is super friendly as per usual. I think that's one of the big factors that keep me from Dunkin'. I feel like they are always trying to please the customer. Kudos to Starbucks for that. read more

Starbucks - Enjoying my trenta cold brew - Coffee & Tea Near Me - Richmond Hill, New York

This is a hit or miss location. At times, my coffee is delicious and my order is delivered in a timely fashion via Uber eats. However, the last two times I've ordered from here, service was not the best. A few days ago I ordered a latte, and there were small chunks of what seemed to be a pastry inside of the drink(and I did not order any food items so very concerning). Definitely a sight to see after paying a decent amount of money. I'm still trying to figure out what was inside my beverage. I won't be back. read more

I don't often go to Starbucks especially not early in the morning while on my way to work, because I make my own coffee. This morning I felt like treating myself after such a long stretch of work without any days off and being that it's the last work day before my spring break. Anyway, I ordered a tall mocha. The first thing that turned me off is the fact that the girl used her whole hand to put the lid on the cup. I really have an issue with that. I have to put my mouth on the lid to drink from it. Then I taste the coffee, c it's lukewarm for one & for two it tasted like warm milk. Starbucks is known for their strong coffee flavor. This was gross! I wasted $4.63 which to some may not be a lot but I could have treated myself to something better later on ib the day after work. The worst Starbucks coffee. I've ever had. Oh & I've even had Starbucks out of the country before and it was better than this crap. read more

Not sure what they're doing but making coffee is not on that list. Quiet possibly one of the worse cappuccino I've ever had. Stick to the Union Turn Pike location. read more

They don't have a restroom, which they should have a sign up or something. Because when I spend almost $2 for a 12 ounce coffee, I shouldn't have to be told to use the restroom at Walgreen's next door. Walgreen's bathroom was filthy and had no soap. So I found out after I finished my drink that the Barista probably didn't wash her hands after using the filthy bathroom. Not very reassuring. read more

They were extremely busy and were a great team. God Bless. Working hard on a Holiday.

Worst location the staff is very disrespectful and rude i was trying to order and the manger yelled at me and said that the moblie orders were more important than my order read more

Great location for this Starbucks. It's never too busy and you can usually find a table to sit at. The service is quick and friendly. I would definitely recommend stopping in if you're in the area. *No bathroom facility for the public. read more

Great location for owner I guess, at intersection of Jamaica and Metropolitan. Small parking lot, good luck with parking and a block away from Jamaica Hospital. Standard Starbucks fare, over roasted coffee. I almost exclusively only order coffee here. Filled to the brim, staff don't really cheap out on the pour. More of an adventure getting my name correct. Leo, always becomes Niel, never Leo. Decided to write a review today cause Leo became Carl. Interesting. read more

What sets this apart from some of the others in the area is it is its own parking and its location - locate conveniently within walking distance of the sub stop of the E train. The place was fairly busy with customers constantly in and out but the trafiic was well handled by the staff. Service was fast and quick. Has ample seating inside. Coffee is the standard Starbucks quality with few nut and snack options as well. Overall a very convenient and clean place for a coffee break. read more

Starbucks - Coffee & Tea Near Me - Richmond Hill, New York

Excellent service. Very attentive and friendly employees and immaculate store!! The parking lot is really overcrowded. But I believe they share with other establishments. read more

It never fails with this place. The order clearly says light caramel drizzle with extra whip. What do you know ?!?!? no extra whip and no Caramel drizzle. What's the point of mobile ordering? if you're walways going to receive the wrong order!!. The employees need to pay more attention to orders.. read more

Starbucks - Coffee & Tea Near Me - Richmond Hill, New York

Great location, conveniently located near Jamaica hospital & the E train plus there's a parking lot (shared with Walgreens). The employees are fast & friendly. Very spacious with many chairs & tables which is great because about 80% of locations I go to are so cramped. There was music blasting which didn't bother me because it was about 1230pm & I wasnt planning to sit there & do work. Just a heads up if youre looking for a more quiet location. read more

This is such a great Starbucks. The baristas (Junior, Star, Juju, Diana) are so great!!! They are super friendly, fast, hard working and just make my day brighter. They go out of their way to make sure you are happy and ur order comes fast and correct. Wish there was a bathroom but I don't usually stay longer than 15 mins anyway. There is a seating area and a parking lot. Keep up the good work! read more

The seats are not comfortable and the staff plays very annoying hip hop, rap music but .. there is coffee

I think this is probably one of the best, if not the best Starbucks I've been to thus far. Not because of the drinks, because drinks are pretty standard accross the board, but I think that this location has the best customer service overall-coming from all employees at one location. Everyone who provided service was stellar which was great! Also, I like the size of this particular location. It's pretty spacious. read more

I liked this Starbucks. It wasn't the biggest or most interesting location I've been to, but the staff I interacted with were fast, courteous, and friendly. Likewise, the atmosphere was laid-back and homey, without the rush and bustle of some coffee shops (or so it was during my visit, at least). There was adequate seating, including a comfortable booth. My coffee was good and fresh, and I drank it with a good lunch and a good book as good music seeped from the front. I enjoyed myself, overall, and if ever in the Jamaica area again, I'd like return. My sincere thanks goes out to all associated with this business. I am grateful for, and have benefited from, your work and service. Keep it up, everybody! read more

Horrible place not clean, terrible service coffee was cold and tasteless. And they had cnn on what a bad experience.

Great location. There is a parking lot available however, it's small and I highly doubt you'll find any available parking spots. I live close by so this is my go-to starbucks (also a plus, it's right by the E train !). I've had maybe one bad experience here but it's not that bad to change my views dramatically. The service is timely(I did not say fast) and my beverage is almost always made just the way i like it. Also, if you're not totally satisfied with your order, you can ask them to remake it. read more

I ordered a tall emperor's cloud and chocolate croissant. Waited for 25 minutes for it! I come here twice a week and I have never had a good mobile order experience at this Starbucks. Also, they don't have a restroom. Starbucks shouldn't be allowed to sell coffee if they don't have a restroom. read more

Small parking lot. You're lucky if you can find a spot. Place is cozy. Their coffee is amazing especially their Frappuccino. Nice snacks. Staff is very friendly and helpful and know what they are doing! read more

This Starbucks is actually very close to my job so I come here almost everyday. Very clean, usually the same workers that are really friendly, and the food is always fresh and never expired. My only complaint is that sometimes they need to open more registers. read more

Very loud staff, some unfriendly, music was extremely loud. Atmosphere feels as though I would have been in an elementary school lunchroom. Definitely not a reading friendly zone. The barista gave me a pissy face when I asked him to put whipped cream on my drink. Oh yeah, there's also NO BATHROOM at this location. read more

How can you not have lemonade when its 75 degrees outside and people love iced tea lemonades?!! This is outrageous and you guys should have more in stock. read more

This is a clean, quick and friendly Starbucks located 2 blocks away from Jamaica Hospital. I think the size is appropriate and the seating is sufficient. They even have a shared parking lot with Walgreens. I definitely prefer this Starbucks over the Dunkin Donuts across the street. read more

I love Starbuck's so I was delighted to find this location right off the Van Wyck. I was also happy to find that there is a parking lot. I was there pretty early (6am) so finding a parking spot wasn't an issue. The place was clean and the staff was very friendly. My order was scrumptious. read more

I do a mobile order every morning. I like the separate section hey have for mobile orders. The young ladies who work here are so efficient and diligent. They work so hard and always try to get your order right. My drink is ready within no time. Three is an issue with a water spill on the ground. This has happened a couple of times. Also note there is no bathroom in this Starbucks. There should be some more seating here. But over all I am very happy. Thank you. read more

Starbucks - Love for the baristas. Well deserved. - Coffee & Tea Near Me - Richmond Hill, New York

Every so often we like to get Starbucks and decided to give this location a try for the first time. Layout is nice but could have been better compared to other locations I've been to. Cashier could have been more friendly but there was a crowd so he gets a pass on that . Now for the drink iced caramel macchiato it didn't taste like What I Normally get when I do go to a Starbucks. This one was different it made me a little mad we spent almost $20.00 and it didn't meet my expectations. So unfortunately I give this location three stars. read more

This is not a Starbucks ! Every drink was terrible. Ordered 4. First no lids for the mini frappe. Then the guy makes the smores Frapp all wrong. The caramel macchiato taste like milk with caramel sauce not a hint of expresso. Also ordered a white chocolate mocha what was that? Bad. Only because we got on the highway right after did I not turn back and get a refund for ALL. Go to the one on Queens Blvd... read more

The worst Starbucks I have ever visited. Went in the evening and got a tall decaf coffee. The "hot" coffee was cold-- not lukewarm, cold! At other Starbucks, they make a fresh pour over when they run out of hot decaf coffee. They ran out of soymilk, so they offered me coconut milk, which made the coffee taste sour. Absolutely disgusting. I dumped it after 2 sips. They weren't apologetic or accommodating when I told them the drink was terrible. Never again. On the other hand, the seating is decent and there's a tiny parking lot. Location is near Jamaica Hosp. read more

New location friendly staff, get coffee only please , still needs training on anything beyond coffee , blended and steamed drinks are pure milk yes milk tasteless read more