Such a lovely place with lovely staff! The atmosphere was great and the baristas were so kind and friendly. The drink was perfectly made~!

11-15-2025 Rapid City Sout Dakota We buy ten coffee today for my family here. Amazing coffee amazing people amazing location. My father and my mother love starbucks. Hundred percent recommended. read more

Starbucks - Coffee - Coffee & Tea Near Me - Rapid City, South Dakota

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I made an error in ordering my drinks online. The employees at this Starbucks were so kind, prompt and personable in trying to make my mistake right. They were WONDERFUL! Loved the staff and the helpful and friendly manager! read more

No complaints at this Starbucks location in Rapid City! As I often do when I travel, once we were all packed up at our hotel we started looking for a nearby Starbucks to place an online order so we could snag a quick breakfast on the road. This one hit the mark as it was nearby to our hotel, was quick, and they got our order right. I can't speak to the inside as we only did the drive through, but the barista was kind, and we all were satisfied with our food and drink. read more

I enjoyed ordering from here, the workers know us and the vibe from the place is really calming. However whenever I usually order a Venti caramel frappe with extra caramel drizzle, they're starting to forget to add the extra caramel drizzle. That's the only complaint I have, otherwise it's been a good place to go to for coffees. read more

Starbucks - Venti caramel frappe with no extra caramel drizzle despite us ordering that with it - Coffee & Tea Near Me - Rapid City, South Dakota

This is a great location. The staff is very friendly and helpful. I love Starbucks. The location was very clean and nice.

I came through the drive through at this location on a road trip so I can't speak for indoor cleanliness. The drinks however were less than desirable. I asked for a triple venti iced caramel macchiato with the extra shot of espresso in the bottom. Not only was it made wrong with all the shots on the top, it was weak and tasted burnt once I got things blended a bit more. I repeated my order and gave specifics twice too so that's aggravating. The chocolate foam cold brew had way too much chocolate in the foam so it didn't sit well on the pallet. Overall I'd suggest skipping this location and driving a few miles down the road to try a different location. There's plenty to choose from in Rapid City. read more

Starbucks - One of the lightest triple macchiato's I've ever received. - Coffee & Tea Near Me - Rapid City, South Dakota

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I have been a very regular Starbucks customer for several years in CO (Mon-Fri; yes I had a problem). I recently moved back home to SD and my drink order was only 3/4 of the way full. When you pay for an expensive drink while you're out and about, I expect to get my money's worth. Rip off. And, don't get me going about the customer service at his particular location. No greeting or a simple good morning? read more

Starbucks - Grande white chocolate peppermint mocha. Starbucks, do we not fill cups to the top anymore? Haven't even taken a sip and there's a 2" gap. - Coffee & Tea Near Me - Rapid City, South Dakota

Our drinks were perfect and made exactly to our order. Barista was very nice and welcoming. Fast and efficient service. Thank you.

The sign says "Summer Sale All Cups+ Merch 30% off" yet my mug was full price because it wasn't a summer item, but the sign said all merch, not summer merch. And the barista with green or blue hair was rude about it when I told her that the sign was unclear. Won't be patronizing this Starbucks location ever again. read more

Starbucks - a chalk board with a sign that says summer sale - Coffee & Tea Near Me - Rapid City, South Dakota

This use to be a go to Starbucks but for the past year it has gone downhill. Dirty on the inside and you have to wait over an hour for drink. The employees here seem to never get in a rush or try to help each other either. read more

The staff was very friendly. They ran out of chocolate chip cookies, my favorite. But got the brownies instead. I'm trying the new pineapple marcha drink. I hope I like it. read more

Starbucks - Coffee & Tea Near Me - Rapid City, South Dakota

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I used to go here all the time for my coffee before work. The quality has gone downhill. I always order on the app to save money, but lately they haven't been adding my order to my coffee. I ask for almond milk (I have a bad case of lactose intolerance) and they don't put in any. Which is irritating because it's a $1 or so more. I add caramel drizzle or whatever to the order. They don't add that either. I used to be a huge matcha person as well but it seems they're either getting stingy with the powder or just don't know how to make it. All in all. Don't go here if you have IBS or any other food allergy because they won't adhere to it and don't spend the extra money. Better off ordering a plain black coffee read more

Obviously all Starbucks are very similar. My wife and I travel lots and go to Starbucks close to our home. This store studly does a wonderful job. They made each coffee drink perfectly,the first time. Their staff is courteous ,competent and very friendly. This place is a winner! read more

Is it me or is going through drive through more uncomfortable now with the cashier's usual remark that the kiosk is going to "ask you a question" before I pay? It's for the tip of course. But how can an establishment ask its employees to ask customers for tips beforehand when I don't even know how my coffee is going to taste? Or if it's hot enough? Or if they will give me any napkins for my sandwich? (They didn't of course...and there's plenty of times the coffee is lukewarm or old and bitter. Last time they gave me the wrong coffee). Shame on you Starbucks for allowing your employees to ask for tips when it is you who should be paying them a better hourly wage. read more

Disgusting on the inside. Place was also swarming with flys. Flys on the food display where you're sitting inside I honestly didn't even want my drinks after this. I wanted to throw up with the amount of flys this place was infested with. read more

Always friendly, especially Ashley, Owen and Kialla this is definitely my favorite hometown Starbucks. read more

Starbucks - Favorite drink - Coffee & Tea Near Me - Rapid City, South Dakota

The person who took my order was nice. But they are extremely slow. They had 5 employees working and only 1 person making drinks for everyone in the lobby and the drive thru. Waited 25 mins for one coffee. Faster to drive to another Starbucks and get a coffee. read more

!! EXTREMELY SLOW !! Ordered one Tall Refresher and waited over 30min... People were great, just really slow.

One star is generous. My wife and I stopped in to get her a Trenta Black Tea. She finished the tea, went to counter to have them fill the cup with water. She takes the lid off, gets ready to hand it to the barista when she notices a fly IN the middle of the cup mixed in with the ice. The employees first question? Did you take the lid off before you came to the counter... Good training Starbucks. It's the customers fault before any other questions are asked. Check your drinks folks. read more

fast service and friendly service. Staff was welcoming and our drinks were made perfect!

I've been in Rapid a lot the last few months and this Starbucks is just ok. The one on Mt Rushmore is awesome every time I've been there. My drink is exactly as ordered. This Starbucks never whips the cold foam enough to ever be foam. It's gross as a liquid on top. When it's actually foamy it's amazing, but no matter how many times I've ordered it here, it's runny. Yuk read more

Slowest drive through of any Starbucks we have been to. Inside service is much faster

This Starbucks store location's employees were pleasant and they got my order right and done quickly. Thank you for getting up before the crack of dawn to serve me and doing so with a smile on your face. The coffee and latte was great too! read more

They don't honor medical exemptions for masks, even when half the people in the shop have them pulled down below their chin. I also waited in the store for at least 5 minutes before anyone cared that I didn't have a mask, but then all of a sudden I wasn't allowed to breathe inside anymore. read more

Came here this morning very busy I was so disgusted the place was infested with flys and the inside of the case that holds the food had tons of flies dead and alive why didn't the baristas clean the dead flies up seemed to me like everyone was oblivious to it ....: filthy Starbucks read more

Starbucks - Zoom in to see flys dead and alive - Coffee & Tea Near Me - Rapid City, South Dakota

This Starbucks is by far the cleanest I've ever been in and it's 12:30pm. They are slammed with the drive thru but my drink was made super quick. Everyone here is super nice. read more

Starbucks - Coffee & Tea Near Me - Rapid City, South Dakota

Oh Starbucks, oh, oh, oh, oh, oh. Oh! Yes, this is a Starbucks. This is a standard Starbucks, and you'll find most things Starbucks inside. I've been motoring in and out of here for sometime. The staff is very much on their game most days, but try your best to avoid the rush. The consistency tends to fall off ever so slightly when they're getting slammed at the Drive-Thru. It's a good location, with good crew, and they do good work. Good. Good. Good. Good. Yup, I hope this helped. If you're a weary traveler, weary shopper (as this is near the many stores across the way), or just someone looking for that little bump of caffeine. Then stop in and snag a drink. Oh Starbucks! Yes, this is a Starbucks. read more

Pretty busy Starbucks. Very friendly staff. covid rules apply. Covid I'm Internet because moss's of the city allows sit down dining indoors. Starbucks is pretty much the only one that doesn't. read more

I would rate this place a negative -1 but I cannot. I asked for a venti hot water. It spilled all over me and burned me because there was no courtesy room like they're supposed to leave. I spoke to the worker who serves me and manager and they had no remorse. They were smiling the whole time I was complaining and asking why they left me no courtesy room. read more

The team at this Starbucks is beyond good. They recognize regulars and treat them like friends. They treat every customer with respect, professionalism and genuine friendliness. They always provide great service and delicious drinks. I've seen bad reviews on this store and never understand how someone could have a bad experience. The line to this store is always long and still they manage to keep a smile and provide great drinks! If you could give more than five stars, I would. read more

I went through the drive-thru yesterday around 1:30 and ordered my iced cloud caramel macchiato. I get it almost three times a week made the same. Took a couple sips and it taste okay, just not like it normally does. I took another sip and I had white chunks . At first a got scared because the chunks made me think or a crushed pill , like someone have crushed up a pill and put it in my drink. I talked to a friend about the situation and they thought it might possibly be spoiled milk. Either way it is not a good situation. I was in a rush and didn't have time to go back through the drive-thru, but I should have went and complained and got another one. The picture is of the bottom of my cup when I realized something wasn't right. read more

Starbucks - Bottom of my drink - Coffee & Tea Near Me - Rapid City, South Dakota

Very disappointed by rude manager! I frequent Starbucks but never utilized the space for work until today when I needed to take a conference call on the road. I politely asked for them to turn down the blaring music and could tell the manager was not happy by the request. I overheard her telling her staff, "I'm not going to turn it down for the whole store." I had to leave my conference call on mute and could barely hear the conversation. I don't think my request was that absurd since I believed a lot of people use Starbucks for work related meetings. I was very wrong. read more

Nice people but the place was SWARMING in flies. They had boxes of delivery sitting in front that was swarmed with flies, their food case was full of flies (though it's a display and not what they serve from) and there was a big black bug crawling near the food case. Considering there as no foot traffic, the amount of flies in there was unbelievable. The front door does not need to remain open. read more

Super long wait and the strawberry açaí refresher tasted like water. Waste of money!! Glad was just visiting and not my regular Starbucks!

TERRIBLE. Do not go here. Rude, unorganized, terribly managed. Tried to get coffee on our way out of town after a long weekend. They were only moderately busy, yet I waited for 20 minutes after ordering my coffee with four people in front of me who also had not gotten their order yet. Ended up leaving empty handed. Worst experience I've ever had at a Starbucks. read more

It's Starbucks, what more can you say? Well, since this is the only Starbucks within miles it was welcomed. I give all Starbucks a 4 as an average, less if the customer service is lacking. read more

Breath of fresh air. This Starbucks is the first drive thru Starbucks in 360 miles on i90 coming from Sioux Falls! Fast and friendly service and legendary Starbucks quality can't be beat! read more

Much easier parking and drive thru setup here than the Rushmore rd. store in Rapid City. Not had any trouble yet! Most Starbucks are not impressive examples of customer service and are particularly notorious for taking better care of drive-thru customers than people standing there in the store. I find that approach ridiculous. If I'd taken the time to get off my arse and into the store I should have priority service over the lazy butt sitting in their car at the drive up. These folks have proved that wrong! They seem to have stuff to take care of both sets of customers satisfactorily. One little blonde barista in particular is a standout here, I believe her name is Ria... Update / downgrade: Okay so my latest trip to this Starbucks confirms the Dismal customer service that I usually get from Starbucks. I have to downgrade the rating. No cream on hand? C'mon, seriously? Not Unusual at any Starbucks to find three or four Baristas stepping and fetching, like their heads were on fire and their butts were catching - waiting on the drive thru; however, those of us standing there physically in line - in front of them are more or less ignored. Add to that managers and supervisors standing around in the back room or at the doorway watching and chatting as the place fills up, but offering no assistance. Lastly, at two of the Starbucks in the Rapid City area at peak time - morning coffee, they are getting their supply deliveries. How ridiculous! Has anyone in this business told them about lean? Do they understand anything about inventory? Why are your suppliers showing up at this hour clogging up the parking lot with the big truck and slowing down the entire operation, at a crucial time when it needs to work at its smoothest? Duh, just duh!! read more

I've been to every Starbucks in Rapid City and for me this location is my personal favorite! The staff is super! I always get what I order and they're always very friendly. Keep up the good work! I'll be back when you reopen. read more