I've been to plenty of Starbucks but what makes this store stand out is the customer service. Brought in my baby and normally I get ugly/ rude faces from the staff but this was not the case. They were so welcoming and sweet. I was expecting to hear my name for my order but instead the staff brought me my order. Over all was treated so well with such a welcoming ambiance definitely my new fav store and will be coming back more often. 10/10 definitely recommend! Thank you so much ladies! read more

Starbucks - Awesome staff! - Coffee & Tea Near Me - Pompano Beach, Florida

We all need that extra touch of empathy to help us keep going. My day was very sad and the young girl at Starbucks wrote such a nice note on my cup and gave me a treat to make me feel better... super super sweet. I later that day went to the Dollar Tree and my cashier, young man, was having a bad day. I pulled out my wallet to pay and saw the treat. I took it out and gave it to him telling him "Hope your day gets better" he smiled and told me thank you and that I made his day.... Passing God's blessing forward. Thank you so much! Still tonight I read it and felt happy. You made my day and someone else's day. read more

Extremely slow service - I was sitting in that drive thru for over 20 minutes. Coffee was good

The container where they place multiple drinks had a roach leg on it! You can't say it came from me because how else would the leg be on it as I take it out read more

Starbucks - Chai Latte - Coffee & Tea Near Me - Pompano Beach, Florida

Ordered just a cup of coffee, sat down and waited name to be called. Coffee sat and got cold while I waited. Turns out they expect you to stand around and wait on them. They took my name and never called. Also I don't believe they know what a coffee filter is, loads of grounds in the cup. Worst Starbucks I ever been to. read more

Starbucks - a cup of coffee on a table - Coffee & Tea Near Me - Pompano Beach, Florida

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The Best I live near it And they have breakfast and everything and you can do your homework the service is Great So yea BUT You wait soooooo long read more

Starbucks - I - Coffee & Tea Near Me - Pompano Beach, Florida

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Good service. Excellent social distancing protocol. Loving this Starbucks. By the looks of it all, very well run by management. read more

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On Saturday August 12, 2023 I went into a Starbucks at Atlantic and Federal in Pompano Beach FL. I purchased a coffee and biscotti - $5.11. As I only had $3.64 left on my card, I told the clerk I wanted to put $40 on my card she said she would put on the purchase and $40 my card $45.11 to cover both and bill my card so I could get points. She did!!! She billed me twice - once on the credit card and once o the Starbucks card. She insisted I was not charged twice. I asked to speak to the manager. He realize something was wrong but could not figure it out. I pointed out that I only had $38.16 on my card. She charged me $45.11 I explained $3.64+ $40 My account should have $43.64 on it. He recognized the problem. He refunded the $45.11 and told me the purchase was on him and then billed my card $40. As my account ended up will only $38.16, the purchase was not on him. To make matters worst, I tried to use the card today it was locked. When I called to get it resolve, I had to speak to someone in Europe that told me for security reasons, it was locked for 48 hours. I was then asked to speak to the supervisor. She (Mary) said she would try to escalate it but nothing could really be done at her end. Extremely poor customer service and of course Starbucks can isolate themselves from the customer, Terrible company. read more

I'm at the airport in Fort Lauderdale and this flimsy cup just bent and spilled coffee all over me. I'm not happy.

This location has an issue with the drive-thru line. It's so long it blocks customers from the other businesses in the plaza from parking. It's obviously my fault but while trying to leave Sea Nails next door, two cars were turning in from N U.S. 1 (both turning right into Starbucks) and another car was trying to turn left from the other side of the plaza. I was trying to turn right out of the plaza and in doing so, trying to maneuver at less than 1 mph due to the build up of cars, my back tire snagged the curb and i got a flat tire. Ugh. Not what I needed especially since im not a coffee drinker. This location needs to figure something out or just move to a new location. I don't think Sea Nails is going to be happy that a customer will not be coming because of the parking nightmare caused by Starbucks. read more

I have ordered pumpkin cream cold brew plus a nitro sweet cream twice at this location and it has been consistent. I live very close and this is my go to spot. I have no complaints. Even if they mess up on the order they would gladly make another one for you. They would want you to be satisfied with your order. read more

Starbucks - pumpkin cream cold brew - Coffee & Tea Near Me - Pompano Beach, Florida

This line took 45 mins. Gave me the wrong food at a 2 dollar difference. The employees are always talking and not getting orders done. I don't understand how the line is 20 cars long out of the plaza. You guys can cause an accident from your laziness and unprofessionalism read more

Have been visiting Starbucks for years , my recent experience has my thinking twice . As I received my drink threw the drive threw , I started to drink it , My first sip I found a long curly hair in my drink ! I pull back around to go in and let the staff know . I see 2 workers with nasty beards hanging out the face masks . I explained the staff should wear beard nets. So so gross !!!!! Clean up your hygiene Starbucks your practices are horrific. read more

They close at 9pm but the doors were locked at 8:50pm. The barista then looks at me and gives a face that says we're closed... but they're not.. read more

This place is a amazing I live in the neighborhood near by and it's always a nice person and my item is never sold out don't hear all the bad noise the staff is wonderful my wife aswell never a issue try yourself you ain't be disappointed!! read more

Visited yesterday around noon for a much needed pick me up. The drive thru a some cars and were moving a bit slow but I really needed it so I waited... after a few moments they started to roll, but now let's get to the good stuff. The cashier charged my order wrong, I asked for one size and was charged for a larger size and he asked if I wanted to the bigger size instead. Umm... no! So when I said that his attitude totally changed and seemed bothered that he had to work just a tad bit harder to get me my refund. I use to come to this Starbucks more often but since I no longer visit the area as often I don't get to come by. Staff has definitely changed a lot, they used to be a lot nicer, seriously Starbucks where are you finding these rude cashiers at? Ohh. Before I forget I still have not gotten my refund! It's been about 9 days already. read more

Typically efficient Starbucks conveniently located for a trip to the airport. Workers were super friendly and accommodating. Got my usual bold with cream. I was introduced to the stick tabs to prevent spillage. A Sheriff deputy arrived as I was leaving suggesting the high value afforded this shop. read more

Had trouble understanding my order.I repeated it MULTIPLE times and still got it wrong. drink was made wrong the first time so I asked them to remake it and they got it wrong for a SECOND time. They also forgot one of my food items. read more

Jan 2022, I give the STAFF and drinks 5 STARS, however, I give 1 STAR for the cleanliness of the outside and inside of the place. Here are the CONS. FIRST, the glass windows inside and outside needed to be cleaned, you really couldn't see through them clearly. SECOND, the outside Tables were filthy and needed to be cleaned, and THIRDLY, the inside had paper napkins on the floor, and tables needed to be cleaned as well. LASTLY, the inside is dark and could use brighter lighting. Plus, the air conditioner was at full blast, very uncomfortable to sit, you needed a winter coat to enjoy your coffee. Honestly, this is the last time I will be coming back to this location. I love the Wilton Manor Starbucks, it is bright and clean inside and out. read more

People are SO rude-feel like you woke them up when you hit the drive thru. Service industry Starbucks sorry to wake you! Ridiculous

Sunday Morning I thought I would treat myself to a Starbucks Specialty cappuccino. That only was a girl in the window rude he got my order wrong. Call the manager why I was in line 8 for my bill. I got the usual I'll talk to her. As I drove away and drank what I thought was a cappuccino it was a coffee. You'll be a far far time before I return to a Starbucks read more

I'm always a fan of Starbucks. Unless the place is a complete mess or super packed, then it cannot really go wrong. This location on Federal Highway in Pompano Beach is in a plaza with other businesses. There is decent parking but I can see it being an issue if the drive-thru line is long. I went here a little after 7pm. The place had a few people scattered about with laptops and books. The place was quiet except for the screeching of milk being steamed and the beeping of machines. I ordered a short Pike Place and sat down. The coffee was hot and fresh. The cafe was also clean. I'd stop in again if I was ever in Pompano. read more

Quite simply THE BEST STARBUCKS of all the Starbucks near me and there are three others that are closer to my house. The employees are always pleasant and professional. My coffee order is perfect and consistent every single time. I wish whoever runs this Starbucks could teach all the other locations how it's done. I'm just posting this review to say thank you!! read more

This is the fastest Starbucks I've been to hands down. Love the people and the products!

Every time I come my order is never the same. It's either to watery or too sweet. Isn't there a set amount for each ingredient? For a $5 cup of coffee It should be made per the recipe. Come on! Very frustrating and disappointing. read more

This Starbucks has gone WAY downhill lately. My order is quite simple - "venti cold brew with 2 Splenda, that is all" LITERALLY what I say. Every time I've gone since they closed the lobby I get the response "what size? Do you want cream? Do you want sweetener? Do you want food?" And today I couldn't reach the card machine, I drive a large suv so I also couldn't readjust my truck. The girl refused to take my card herself even though she could just swap out gloves afterwards. So I just left. Last week it was- do you want cream? Do you want anything else? What food do you want with that? So I also drove away because I don't have time for this. The staff has changed 3 times in the past 6 months and for some reason they still can't get my order right. I usually get mobile pickup so it's easier for them not to mess it up, but since covid- the drive through staff must have not gone over how to speak to people. AVOID THIS STARBUCKS UNTIL THE LOBBY REOPENS, and even then, make sure you have 20 minutes to answer all of their questions before you go. read more

Love the Starbucks app. It makes ordering coffee easy! 'I'm going to tell you right off the bat I like strong coffee. Give me Italian Roast, Greek Coffee, Turkish coffee,Cuban coffee, Jamaican coffee you got the picture. I do not like a weak bland cup of coffee. This is why i love Starbucks! They serve varying degrees of strength of coffees. You can have your way, and i mean that literally. Fat free,soy, whole milk, black, or 1/2 1/2 , extra shot you name it. Starbucks makes wonderful baked goods, sandwiches,snacks,and they serve yogurt. Whatever floats your boat stop in and pick up a cup of hot joe! read more

This place has great customer service. The staff was very friendly and helpful. As usual the cop was spectacular. I'll be back.

This Starbucks is great as a drive-thru, but if you go inside, bring a parka because it is FREEZING inside. I quickly regretted ordering an iced drink. Even for South Florida blasted air conditioning it's cold. It's a smaller Starbucks anyway, so there's that not seating galore. There are a few chairs outside. Stick to the drive-thru for this location. read more

Starbucks - Passion tea - Coffee & Tea Near Me - Pompano Beach, Florida

The drive thru at this Starbucks location takes a bit longer than normal but it's not an excessively long wait. I've been here numerous times and the service is always fantastic. The baristas are a bit dry and not the friendliest, but it could be that it's always busy. Clean and spacious location. read more

Just came back from this location tonight and got a expired almond croissant in its package. The lady was too lazy to put it in the Starbucks bag ,glad she didn't it exposed a month old 4 dollar croissant I will never eat Starbucks food again who knows what else is expired ,and the managers excuse was "we get frozen food everyday and let them thrawl out and donate them at night" but I paid for that how is that donating? Last time going to this location don't eat there food for all we know it's expired . read more

Rude. I ordered cappuccino and it was half a cup not full. Plus instead of Tanya which she asked me 3 times it was Toni. Terrible coffee for $5. Never again read more

I went to get a coffee like I do everyday and they ended up messing up the order which happens... whatever, they were pretty busy but I mentioned there was no cream and it wasn't a latte it was an iced coffee. The lady said because of the virus they couldn't take it back I asked them to possibly remake it and she said yes if I pay for it..... the lady in the back was like no no no it's too busy, basically telling me to leave and forget it it's not happening ‍ the coffee was shit moral of the story read more

#59 While on vacation, one of my companions failed to bring coffee, and could not seem to start their day without it. Enter Starbucks... We located a Starbucks to help aid the caffeine fiend in our company. The place was packed--what, is this the only Starbucks around??? The drive thru line was ridiculously long, so we went inside to sit and drink coffee and enjoy a tiny bit of food. The Starbucks featured the La Boulange foods that the Bay Area Starbucks also offer. The girl behind the counter was friendly and very helpful--I cannot say the same for the pushy, rude, impatient woman behind me, but she has nothing to do with Starbucks, just an unwanted extension to my experience. We found a little table in a corner and enjoyed our coffee and treats. Another employee spoke to us cordially, and another cleared our table as we finished our items. This place had great service and an impeccable staff. Stephani Smiles for Starbucks ;) read more

This Starbucks, located in a small strip plaza, has a drive-thru, which is very convenient, though my friend and I didn't use the drive-thru, we entered the establishment to get some breakfast on the go. There is outdoor seating, and inside are your typical sofa chairs for browsing the internet, as well as indoor seating (tables and chairs). The young man behind the register was very friendly and patient, and even went through the trouble of asking people which pastry they wanted, instead of just grabbing the first one on the shelf, and he'd also verify if the one he selected was okay. He made a few jokes and recommendations on pastries, noting that the one I chose was one of his favorites (guess we both have good taste!). I got a raspberry swirl pound cake and my friend got a slice of banana bread, and we both enjoyed our pastries. We got hot chocolates for the road and we were set, though my hot chocolate could have used some whipped cream. I would not mind coming here again if in the area, as service was friendly and efficient. read more

I love this Starbucks. It's a very small location and occasionally the drive thru line gets backed up to the street but they do a good job, are very friendly and expeditious. Very satisfied with my experiences here. read more

Pretty standard Starbucks. Fast drive through comfortable inside area with reliable wifi and optimal seating. It very hard to be all that opinionated about a place that runs on a standard operating procedure that is very much the same at all locations. The biggest thing that sets them apart from one another to me is the layout and this one is good. read more

Nice place to study, very clean, and the music wasn't so loud. Service was horrible. I was sitting for 5 minutes waiting for my chai latte to be called. I then approached the counter and when the employees noticed me walking to the counter (I noticed my drink sitting there:/) then they played it off saying "chai latte". I asked them if it's been sitting there for a while and they laughed and said yes. I am still trying to figure out what's so funny. read more

Starbucks - Chai latte - Coffee & Tea Near Me - Pompano Beach, Florida

Literally the best crew of all time. Fast, clean, efficient. They run like a well-oiled machine. Always a smiling face and drinks made to perfection! This is my every day spot! read more

Great service, nice inside quieter than most. I would give less stars though because the configuration of this Starbucks doesn't make sense but their service outshines. If you park in the front of the store, their drive thru wraps around to direct the cars in line to line up right behind the parked cars in front of the building. It's a narrow parking lot so basically during peak hours if you've gotten in your trapped, or you can't get in to park in front because the drive thru line is so long. Poor planning. Great service. Hope they avoid safety hazards! read more